I think BT have forgotten about me.

Hi guys, Just discovered this forum and I have noticed that the majority of BT total broadband option 3 users say that they have download speeds of 3 Meg or faster. In most cases around 20 Meg as advertised on the BT website.
I have been a BT total broadband option 3 customer for almost over 5 years now and my Internet download speed has never increased over 2 Meg. I live in Bedfordshire and I live very close to an exchange(about 2 miles away).
I am somewhat very confused and quite disgusted why BT have decided not to even notify it's current customers like myself about this 'great speed increase' others appear to have. In fact I feel totally ripped off by BT to be very honest with you.  
Could anyone spread some light into this matter? I've used 4 different filters and I am connected to the master socket.
Thanks 
Solved!
Go to Solution.

Thanks guys for a very quick responce. Here are the details provided from my router statistics.
System Up Time 2402:04:55
Port
Status
TxPkts
RxPkts
Collisions
Tx B/s
Rx B/s
Up Time
WAN
PPPoA
462
352
0
86
336
00:05:10
LAN
10M/100M
164215759
103229389
0
345
252
2402:04:51
WLAN
11M/54M
45
0
0
134
0
00:02:33
ADSL Link
Downstream
Upstream
Connection Speed
2272 kbps
288 kbps
Line Attenuation
36 db
15.5 db
Noise Margin
3 db
17 db

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