I think I got a scam call...

So I got what I believed was a scam call from +1 (661) 748-0240. He said some stuff about him detecting security issues with me and my IP address. I ask how he would know that, and he said it was through the servers connected to my PC. I'd like to think I'm fairly tech-literate so I could tell it was a bit of crap. Looking it up, I see it's a default skype number and that it's used for scamming quite a bit. So that helped my suspision. But here's the thing. This was a bit different. He knew and recited my name to me, and even said he was a third-party contracted by Dell(I own an Alienware laptop from late 2013). That was a bit scary as I have no idea how a scammer would have that info. But I'm pretty sure a REAL third-party network security company would have a REAL number. So I'm fairly sure it was just a scammer. but I have no idea how he would have that info. Has anyone else had this instance where the guy knew your name and somehow knew your PC brand?

Hi, Maora34, and welcome to the Community,
You are correct: this number: 001 661 748 0240
is a well-known generic caller ID assigned to outgoing Skype calls by the land line telephone companies when Skype caller ID is missing, corrupted, or simply not programmed or added.
I would be extremely wary of such calls, and suspect that perhaps the place you purchased your computer from may have been compromised. Call that vendor directly to ask for more information. As a proactive measure, change your on-line account passwords and run your preferred anti-virus/malware/spyware software suite using today's virus signature files.
Dell, and the vendor from which you purchased your PC, needs to be made aware of this incident.
Regards,
Elaine

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SCAM CALL ABOUT UNUSUALLY BIG BILL

I have just joined the forum to make people aware about a scam call I received at work from 'BT' yesterday. It was an Irish man who claimed that he wanted to make me aware and discuss, that our two bills (we have 3!) were excessively high and we would be receiving them within the next week. Alarm bells rang because I had paid our 3 x quarterly bills the week before. I asked him to confirm the amounts of our previous quarter bills. He gave me figures that did not match and said he couldn't go back any further on his system. He asked me questions and I told him that he was BT (supposedly) and he should be able to tell me the answers. He then started to get irate and said the big bills would need to be paid at the end of the month so I told him I would wait for the bills to arrive and if we were concerned about them, we would ring the number on the bill. He then said 'I am just trying to help you and if you end up getting a big big thats your look out' (not a very proffessional approach!) so I just said 'goodbye' and hung up.
What I'm not sure about is, what the caller hoped to achieve. Was he trying to lure me into disclosing account numbers or maybe bank details etc.? Has anybody else experienced a call similar to this. I tried to phone BT but just got an Indian call centre that, to put it politely, were useless. But they did tell me that nobody from BT had phoned me that day.

pierce36 wrote:
If I get a call like that, I'd report the phone number to http://www.callercenter.com right away. If they called me, I bet they're calling other people, too. It would help a lot to warn everybody else ahead.
I don't think reporting it to the callercenter.com is going to do any good:
[quote]CallerCenter.com is a free consumer complaints board for reporting telephone calls.
trouble is it's American : After filing a complaint we suggest you also report the telephone numbers to the FCC.
If they are purporting to be from BT, then yes inform BT if you have the number/make customers aware of it, but under no cercumstances give out any personal details to anyone on the phone. Give them the proverbial mouthfull and then hang up
Most of these type of calls are witheld numbers or spoofed numbers.
toekneem
http://www.no2nuisancecalls.net
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Welcome to this forum.
This is a customer to customer forum only, where forum members, who are only BT customers, can help each other with BT Retail products and services.
Anything you post here does not go to BT. Although the forum is moderated by BT, not all posts are read.
I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are a UK based team of people, who take personal ownership of your problem.
Once you get a reply, make sure that you are logged into the forum, then click on their name, you will see a screen like this. Click on the link as shown below.
Please do not send them a personal message, as they may not be on duty for a long time, and your message will not be tracked properly.
For your own security, do not post any personal details, on this forum. That includes any tracking number you are give.
They will respond either by phone or e-mail within 5-6 working days.
Please use the tracked e-mail, to reply, not via the forum. Thanks
This is the form you should see when you click on the link. If you do not see this form, then you have selected the wrong link.
When you submit the form, you will receive an enquiry number, so please keep a note of it
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

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dshargrove wrote:
Why doesn't Iphone have a call blocker, I am getting tired of paying for phone scam calls, why dpesn't someone make one. When my contract is up I am going back to the Droid.
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Hello
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hlp.urgent.alm.10, it came up as NOTIFICATION(tm) URGENT ...
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Robocallers like that are breaking the law. I used to constantly get calls from this phone number in Washington State that was being run by people who only speak Spanish. It's all a scam and it's crazy. There has also been a charity organization that I believe would stop at nothing to continue calling me and ignores my requests to be put on their "do not call" list. It's harrassment. they don't care, and they get away with it.
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I think I got a scam call...

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