I think I have a lemon

My new iPhone 6 seems to have a lot of problems, which are so frequent and annoying that I think I may have gotten a bad phone.  I wanted to share some of them here to see if I'm the only one...
1. About once or twice a day, the screen goes completely black, then it pops back up to the lock screen.  This sometimes happens when I'm in the middle of writing a text/email/etc.  I don't lose my work (when I go back to the app I was using I'm able to pick up where I left off) but this is still an annoying issue.  There's a variation of this that occurs less frequently where the screen goes black for just a millisecond but pops back to whatever I was doing.
2. Safari screens and other apps occasionally freeze.  I'm then forced to go back to the home screen, double-tap the start button and close the app.  Upon reopening it works, but again, this is annoying and never happened on my iPhone 4 or 5.
3. The phone doesn't always automatically go to wifi when I'm in a wifi area.  I often have to go to the settings screen and select the network in order to connect.  This shouldn't happen when I'm near a known network that I've connected to before.  Again, annoying and time consuming and never happened on my older iPhones.
4. Most of my music doesn't sync to the phone.  I purposely got the 64gb model so I could store ALL my music and ALL my photos on the phone.  When I sync, I don't get errors, but all the music isn't on the phone.  And when I look at "On this Phone" in iTunes the songs that didn't sync are grayed out with a dotted circle next to them.  This is super frustrating and no one seems to be able to fix it.
5. I'm constantly reminded that cellular data is turned off for a particular app.  I've chosen to do this, so why the constant reminders?  And why do apps that don't connect to the internet (like my Chess app) even need to have cellular data at all?  I know that this particular issue is not unique to me (lots of message board posts complaining about it) but I wanted to include it on my list becuase it's unique to my iPhone 6 and never happened with earlier phones.
To my fellow community members:  If you have fixes for any of these issues, please note the issue number that you're writing about in your response.  Bigger picture...I'm curious if people feel I might, in fact, have a lemon and whether you think I should try to get a replacement?

It is important to know if you did Restore your New iPhone 6 from an earlier iPhone Backup.  Many of your issues sound like some of the issues others have experienced.  If you did Restore from a Backup you may have some Apps that should be re-downloaded directly from the App Store.  It is also important to know if you do have a Computer with the current version of iTunes such that you can put your iPhone in DFU mode and the via iTunes Restore the iPhone 6 to Factory Settings (i.e., New-In-Box).  You would then NOT Restore from the Backup but rather bring the iPhone up as a New Phone, connect to your WiFi and answer the few Start-up Questions.  After you prove to yourself that everything is working without the issues you had faced, you can then Restore your personal Media and Data from Backup. 

Similar Messages

  • HT1918 Hi - I think I have different apple devices recorded under different apple IDs. Now I would like to consolidate all the devices under one Apple-ID.  I have tried to do this going through the manage accoung like, but it timed out - could somebody he

    Hi - I think I have different apple devices recorded under different apple IDs. Now I would like to consolidate all the devices under one Apple-ID.  I have tried to do this going through the manage accoung like, but it timed out - could somebody help, pls

    Purchases of multple Apple ID accounts cannot be merged as noted here >  Frequently asked questions about Apple ID

  • I think I have opened the sobig.f virus in my hotmail account and it keeps seding emails to my contacts. How do I stop it, and will it effect any of my other transactions like internet banking/shopping, is it safe?

    I think I have opened the sobig.f virus in my hotmail account and it keeps seding emails to my contacts. How do I stop it, and will it effect any of my other transactions like internet banking/shopping, is it safe To continue using my ipad ?

    This isn't due to malware. There is no known malware capable of infecting an iPad that has not been jailbroken (ie, hacked to allow apps from outside the App Store).
    As lizdance40 says, your Hotmail account has been hacked remotely. Change the password immediately. Hotmail accounts are popular targets, but as long as you choose a good password, and make sure that password is not the same as a password you use with any other account, you should be safe.
    I disagree with lizdance40's statement that you have to abandon the account and create a new e-mail address. If a hacker is able to get back in even after changing the password, the problem is not with the account itself. There's another vulnerability of some kind somewhere. Perhaps the account allows hackers to leave a "back door" to get back in (such as with GMail's delegation feature), in which case any such feature needs to be reviewed and have settings changed. Perhaps you are checking mail in an insecure manner while on an insecure network (ie, a wireless network that requires no password). Perhaps you are using a password on multiple accounts, and a different account has been compromised. Perhaps a hacker has used knowledge gained by prior access to your account to achieve "social hacking" (ie, convincing a tech to give him access because he has "forgotten the password"). There are many scenarios, but there's no good reason to abandon the account entirely.

  • TS3297 I have an iPhone and recently bought an iPod 4 touch what l am using the same apple ID for. The iPod won't let me download songs from iTunes it is asking me security questions which I don't think I have put answers to in the first place.

    I have an iPhone and recently bought an iPod 4 touch what l am using the same apple ID for. The iPod won't let me download songs from iTunes it is asking me security questions which I don't think I have put answers to in the first place, because of this it won't let me buy any songs on iTunes

    It's probably asking you to verify the security code found on the back of your credit card.
    Regards.

  • Can't I get my old iTunes that I have purchased downloaded from Apple?  I don't have the old computer anymore.  Also, is there a number to call if I think I have more than one account and would like them to consolidate my accounts?

    I have two problems:
    1.  I no longer have my old computer and want to download the iTunes I have purchased in previous years.  Aren't they all in "the cloud?"
    2.  I think I have more than one account and would like to get them combined.  Is there a good number or email to Apple that I could get that done?
    THanks!
          SHawn

    It has always been very basic to always maintain a backup copy of your computer.  Have you failed to do this?
    You can redownload some iTunes purchases in some countries:
    Download past purchases - Apple Support
    As provided, you cannot merge accounts
    Sorry

  • HT204053 Can't get into old account, I think I have 2 accounts and the APP Store is under an old one and somisnItunes and I can't get in to change the password

    Can't get into old account, I think I have 2 accounts and the APP Store is under an old one and somisnItunes and I can't get in to change the password

    How to find your Apple ID:
    http://support.apple.com/kb/HE34

  • What happens if you think you have two apple IDs?

    I think I have two apple IDs. One I created many years ago with an IPod, but I don't know what that one is now. It has most of my music attached to it. Now I have one with my email that doesn't have all that music and I can't get the music to attach to it??

    Content from the iTunes Store is permanently bound to the Apple ID through which the content was purchased. If you used two different Apple IDs, you'll need to use both IDs to authorize computers, view your purchase history, or re-download items. If you can't remember an ID or its password, try this page:
    https://iforgot.apple.com
    Regards.

  • Apple ID issues? i think i have two accounts but i cannot find out the password for the one that controols my apps!? please help!

    I think I have two apple ID accounts.
    The account I am using right now is Alexiaann22. Im like 99.9999% possitive that before this was my origonal account(rosepetttals).
    When I am buying an app in the app store the apple id is already there and all you have to do is change the password. But the apple ID thaat is there is the Rosepetttals.
    I am no longer using that email so I cannot get the password sent to it. I also cannot retrieve the password for rosepetttals because it says that the birthday I am entering is incorrect. but im pretty sure I would know my own birthday.
    I know its alittle confusing but I would appreciate any feedback. Thanks you! 

    I am having this same issue, please help asap... I cannot listen to half of my music library and have never encountered this issue before.

  • HELP! I think I have malware but can't find it...

    So I've been searching for the last two days and I feel like I've read everything from DNS Poisoning to RootKit hacks but I can't seem to figure out my problem. Here's what I've been facing:
    About once or twice a day, at random points, my browser opens a new tab and tries to search a long laundry list of random words, all of which are never the same each time. Some times, instead of using Google or Bing to search, it'll open up Mail, compose a message, not addressed to anyone thankfully, with another set of random words throughout the message. I've run three different virus/malware/etc. programs but none seem to have fixed the problem. I've tried Sophos, ClamXav, and DNSChanger Removal Tool, none of which have found anything. I've tried the Terminal cache clear and scutil commands, and although I have a gray DNS in my airport settings (192.168.0.1), I haven't had any other DNS numbers show up or be grayed out. I've also had a hard time loading web pages which has never been an issue. Could this be a problem with the wireless router that I'm connected to and not a Mac problem? (There's a PC on the network and my parents aren't very technological, meaning they could've downloaded just about anything thinking it was something they needed.)
    Here's a screenshot of the problem that just took place a few minutes ago:
    Any help would be greatly appreciated as I'm completed at a loss for what to do now. Thanks in advance!
    -David

    I doubt you have malware, spyware or a virus, since they are so rare on a Mac.  But what I think you have is someone who has access to your MacBook Pro through Screen Sharing.  I'll bet someone got access to your Mac, and set it up, especially since a local port is open.
    Check System Preferences>Sharing>Screen Sharing.  If it's checked on, someone is spying.  Probably someone you know. 

  • How can I see if my program is for more than one user? We think we have bought in design for more users, but can not find out how to get in for more than one?

    How can I see if my program is for more than one user? We think we have bought in design for more users, but can not find out how to get in for more than one?

    If you bought a CC for team, you can log in at http://adobe.com and insert the e-mail that you gave at the moment at the purchase and than you can manage and see you product/plan/team.
    If I was not clear you can use the following link to help you solving your issue:
    Creative Cloud Help | Manage your Creative Cloud for teams membership
    If your not clear about this situation, contact with an agent of Adobe, by chat or phone. Use the following link to see the type of support you have on this matter:
    http://adobe.com/getsupport
    I think this will help you.
    Regards

  • I have my Mac Book Pro with the OS Yesomite since a month and I am feeling that my mac is getting slower than before a month. I want to install OS Lion on my mac.  I think i have a DVD of OS Lion which comes when i bougnt Mac laptop in 2011.

    I have my Mac Book Pro with the OS Yesomite since a month and I am feeling that my mac is getting slower than before a month. I want to install OS Lion on my mac.  I think i have a DVD of OS Lion which comes when i bougnt Mac laptop in 2011. Should i install OS Lion? What wil happen if i install OS Lion, do i lost my Applications or ...????

    Hi, the last install dvd that came out for mac's was Snow Leopard,10.6.3. Lion is a download from apple. You cannot just install it over Yosemite. You would have to backup your drive to save files you want and do a clean install. You might want to look into getting more memory. You can run 8 Gig"s of memory on your Macbook Pro.If your Macbook Pro is getting really slow you might want to download EtreCheck  and then post the results here.http://www.etresoft.com/etrecheck  Check out this article.  http://support.apple.com/kb/PH19031

  • HT1364 after moving itunes media folder to different disk drive i think i have lost most of my library how can i get it back?

    due to lack of memory space i moved my itunes media library,only now i think i have lost most of my library as the i tunes page comes up empty,no playlists,no music, no music videos,no tv shows. can anyone help?

    Hong Kong,
    I don't think it is lost.  I think it is on the other hard drive where you put it.
    There are better and worse ways to move a library.  If possible, put it back the way it was, and then move it by following this guide: iTunes for Windows: Moving your iTunes Media folder

  • Quicktime wont load because the installer thinks I have a newer level quicktime installed already.

    quicktime wont load because the installer thinks I have a newer level quicktime installed already.  Thus the newest level of iTunes and quicktime will not install, help... Thanks.

    Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
    Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
    After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
    If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any QuickTime entries and click "Remove".
    Restart the PC, and try another install. Does it go through properly this time?

  • What can I do if I think I have a virus?

    QuestionWhat can I do if I think I have a virus?
    AnswerSkip this and contact a professional
    If you'd like to skip this guide and contact a professional, CLICK HERE.
    There are a few steps you can take if you think you have a virus.
    Use anti-virus software
    One of the first things you should do is scan your computer with anti-virus software. Many Toshiba computers come with software for this purpose. You may choose to use an alternative, but you should only have one anti-virus program installed at a time.
    Run your anti-virus program and ensure it's fully updated. Once it's updated, preform a full scan of your computer.
    Disconnect accessories
    If that doesn't help, you should disconnect any accessories connected to your computer. It's possible that the symptoms that you think are due to a virus could be due to an accessory.
    Uninstall new software
    An error with a new program might be causing problems that you think are being caused by a virus. To check this, uninstall any new programs that you installed near the time your computer's symptoms first appeared.
    Perform system restore
    If none of the previous suggestions helped, you might consider performing a system restore. This will return your computer's system files to a previous state. System settings will revert, and programs installed since the restore point was created might need to be reinstalled. Your documents shouldn't be changed.
    For more information on performing a system restore, see one of the following articles:
    How To: Understanding System Restore, Refresh, Reset, and, Recovery options in Windows 8 + Video
    How To: Perform a system restore in Windows 7
    Contact a professional or perform a system reset
    Lastly, you might want to return your computer to factory default conditions. This is sometimes called a system reset or a system recovery. Note that this will remove all of your software and data that you added including applications, documents, photos, etc.
    If you don't want to reset your computer and you'd like to contact a professional, CLICK HERE.
    If you do want to proceed with a system reset, the system reset will remove the virus. For more information, see the following article:
    How To: Understanding System Restore, Refresh, Reset, and, Recovery options in Windows 8 + Video

    Some processes are critical, but many can be interrupted without any problem.
    You can monitor your ongoing processes by going to Applications/Utiltities/Activity Monitor; pay particular attention to Disk Activity and Network. To interrupt a process, highlight the process, and tap "Quit Processes." This will interrupt or stop the runaway process.

  • Hi everyone, I got my iphone 5 already, and was comming lined, what you guys think I have to do? Im from central america.

    Hi everyone, I got my iphone 5 already, and it was comming lined, what you guys think I have to do? Im from central america.

    "comming lined" does not make any sense in English. "comming" isn't even a word.
    Please rephrase the question or post in your native laguage.

Maybe you are looking for