I think I have a virus on my computer - Can you help me

I have Mozilla%20Firefox.Ink on my computer - What is this?

Run your antivirus to see if any virus are found. If you cannot figure it out, i suggest you can ask help from Tech Support Team. http://www.teesupport.com/services/ I think they are able to help you. Good luck.

Similar Messages

  • I have a MacBook pro version 10.6.7 with snow leopard. After an scheduled software upgrade I could not open Quicken (It said it could not open the files). Now I can only open it if I have my external drive on. Can you help?

    I have a MacBook pro version 10.6.7 with snow leopard. After an scheduled software upgrade I could not open Quicken (It said it could not open the files). Now I can only open it if I have my external drive on. Can you help?
    All the information that I had input on Quicken is gone. I have to have the external hard drive that I use to back up to be able to use quicken now. It is as if it was erased from the laptop hardrive

    Try repairing permissions. My favorite way is with a utility called AppleJack. Info and download here. It's free. It only works when you boot in Single User Mode. When restarting or booting, hold down the Command key and S keys.
    You will get a very different startup screen that looks like the Terminal app has hijacked the screen. Just let the lines of text scroll by. When that happens you will get a text entry prompt. Type in "AppleJack" without the quotation marks.
    A DOS looking menu will appear. Choose 1 or d to run Disk Repair. If you get a message that Disk Repair found and corrected errors, run it again. Repeat until you get the "your disk appears to be ok" message. This rarely happens with my experience, though. This does the same thing as as booting from an external drive and running Disk Utility's repair. Only, no external drive is required!
    Next, choose 2 or p to repair disk permissions. This will take a little while. AppleJack warns that it will take up to an half hour to run repair permissions. It'n never taken more than about ten minutes for my MacBook Pro.
    As permissions are repaired, you will see each repair scroll on the screen. When done, the menu returns, choose q to quit. Then at the prompt, enter "exit" without the quotes. Your MacBook Pro should restart into Mac OS normally after this.
    Hope this helps.

  • HT4061 i us iphon in syria and i have problem in the mic how can you help me

    i us iphon in syria and i have problem in the mic how can you help me

    Try to Reset it (hold down the home and sleep buttons, ignore the red off slider, wait for the Apple logo, let go of the buttons).
    If that does not work try Restoring it in iTunes.
    Still no go? You will need to get it serviced.

  • Artistic filters have disappeared from my CS2.  Can you help me retreive them?   Thank you very much.

    Artistic filters have disappeared from my CS2.  Can you help me retreive them?   Thank you!

    Have you deleted your prefs?
    From the Photoshop help files:
    Restore all preferences to default settings
    Do one of the following:
    Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) as you start Photoshop. You are prompted to delete the current settings.
    (Mac OS only) Open the Preferences folder in the Library folder, and drag the Adobe Photoshop CS Settings folder to the Trash.
    New Preferences files are created the next time you start Photoshop.
    If that does not work reinstall.

  • TS1368 hi i am having trouble with connectind to the i tune app it says unable to connect and when i try to make a payment it says cntact i tune although i have money on my account, and i have checked my wi fi please can you help, THANK YOU

    I am having trouble useing i tune, when i try to connect it says ubable to connect, and when i try to pay for something it says please contact i tunes, i have checked my wi fi, and i have money in my account, can you help, thank you

    These are user-to-user forums, you can contact iTunes support via this page and ask them why the message is appearing : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • I am having problem downloading my photoshop elements onto new computer.  I have the serial number. Please can you help?

    I have the serial number but cannot see how to download it.  please can you help?

    Hi Shaun,
    Elements 6 is a legacy product and the download is not available on Adobe's website.
    Also check the configuration of your new machine, Elements 6 might not be compatible with that.
    System requirements | Adobe Photoshop Elements
    Regards,
    Anand

  • TS3899 Hi i have tried to sort this myself but to no avail i cannot for some reason forward  mail everything else is ok i have tried to reset the phone can you help please

    Hi I have tried to sort this myself but I am not having much luck.
    I can receive mail but for some reason ( Imay have caused) Icannot send or forward mail can you help me please.
    I am with BT Yahoo on windows 8.1 on my computer and mail is ok on my pc. Thank you in anticipation.

    Try to disable the camera notification: http://support.apple.com/kb/TS1500
    and make sure that Apple Mobile Device Service is active on your computer: http://support.apple.com/kb/TS1567

  • Mozilla "unable to detect plug-in version", click "rsearch" and get myriad sies offering stuff I have no hope of understanding. Can you help?

    Want to update plug-ins as I've been getting script errors, usually involving chrome and what may be java script, advisories of virtual memory being too small, etc. Nurse indicates some "Up to date" in green box. Others indicate "unable to detect plug-in version. I click "research" and get myriad sites offering options I've no hope of understanding. Can you help? L

    What are the names of the plugins that show up as "Research" on the [https://www.mozilla.com/plugincheck/ Mozilla Plugin Check] page?
    For example, I only have one like that, Microsoft® Windows Media Player Firefox Plugin np-mswmp ... and the Research button lists a Microsoft page as the first link.
    For script errors, maybe this will help? [[Warning Unresponsive script]]
    For troubleshooting plugins, read [[Troubleshooting plugins]].

  • I´m usung version 17.0 and it´s impossible remenber paswords for sites, I have Master Password andsaved passwords-Please , can you help me.- Thanks

    i´m usung version 17.0 and it´s impossible remenber paswords for sites, I have Master Password andsaved passwords.
    REMEMBER PASSWORDS FOR SITES DO NOT WORK -IT´S NOT OPERATIVE
    -Please , can you help me.- Thanks

    Hi,
    Usually Firefox will not save passwords on sites that disallow saving. You could try to use an add-on like [https://addons.mozilla.org/en-US/firefox/addon/lastpass-password-manager/ LastPass] that has options to override that and other.
    [https://lastpass.com/support_helpcenter.php KB]
    [http://forums.lastpass.com/ Support]
    Before that, as a test you can try to check if it's working here. If not, then you can Reset Firefox and start afresh.
    The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
    Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
    To Reset Firefox do the following:
    #Go to Firefox > Help > Troubleshooting Information.
    #Click the "Reset Firefox" button.
    #Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
    #Firefox will open with all factory defaults applied.
    Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
    Did this fix your problems? Please report back to us!

  • TS3991 I got an email saying  my iCloud storage was full and gave me a link that I used to enter my icloud account. Now I can;t get email and the address of email is not iCloud. I think I have a virus now. Who can I contact to for help?

    The email said Icloud Customer Care but address is ________  I was stupid and didnt notice this when I went into link and singed in with apple ID and password. Now I cant get email.  Help!
    <E-mail Edited by Host>

    Apple sends no such emails. You succumbed to a phishing scam, and your Apple ID and password have been stolen.
    To recover from this will require assistance from Apple: http://www.apple.com/support/appleid/contact/
    Don’t open email attachments from email addresses that you do not recognize, or click links contained in an email:
    Most of these are scams that direct you to fraudulent sites that attempt to convince you to disclose personal information.
    Such "phishing" attempts are the 21st century equivalent of a social exploit that has existed since the dawn of civilization. Don’t fall for it.
    Apple will never ask you to reveal personal information in an email. If you receive an unexpected email from Apple saying your account will be closed unless you take immediate action, just ignore it. If your iTunes or App Store account becomes disabled for valid reasons, you will know when you try to buy something or log in to this support site, and are unable to.

  • I'm English but live in Germany.I have version 3.6, but cannot get Google to load in English. It see's my IP address and opens the German version. I think I have tried everything, nothing works. Can somebody help

    I have set www.google.com as my home address, this always opens the German website, but at least there is a link to Google.com. If I open any other page before changing, it is always the German version, and there is no way to change it.
    I don't have this problem with Explorer 8
    Any ideas?
    Regards

    It is not the solution for me. I have a second pc witrh FireFox 3.6plus running on Windows XP service pack 3 This works fine, I get Google in English as normal.
    The problem is with my Windows 7 pc, as the Google setup is the same, it must be something local.
    Drachsi

  • I have a remanufactured model serial number can you help me....

    its RM841xxxx the 8 means 2008 i know and the 41 is the week octoberish.
    first question is this the date is was remanufactured?
    or is this its original birthday so to speak?
    if its the date it was RM'd is it for all intents and purposes the same as a new mbp made the same week?
    or was the problem fixed and it resold with only the problem item replaced?
    and lastly how do i go about finding out the original birthday before it was RM'd?
    i think that covers it all. oh history of how i aquired my mbp. i am buyin it off of a friend who bought it for his sound engineering school last october, which fits the 841 but the model identifyer in system profiler is macbookpro 3,1 which i know means its pre-peryn(sp?) that i also found out that all mbps made after feb 2008 were supposed to be peryn(sp?) so my last question is
    what cpu is it? (from reading threads is it like santa rosa or montevina or what) im just trying to find the original specs of it whether its originally like say a mid 2007 or actually a late 2008.
    im a new mac user and i just want to know everything there is to know about my mbp so i can win arguments with my father who hates macs with a passion coz he is an old vietnam vet whos been in computers since the 70s and the more knowledgeable i am the better i will be. and he knows his stuff been writing programs and things for many years. his biggest thing is finding bugs for windows they have sent him thousands of $ worth of free stuff for his findings. so please help me out if you can. man this was long
    thanks
    bigmike

    With most MacBooks... if you know the processor speed and the display size... you can track down the specs here:
    http://www.everymac.com/systems/by_capability/macs-by-machine-model-machine-id.h tml
    In your case... a 2.2GHz 15" MacBook Pro would be the following:
    http://www.everymac.com/systems/apple/macbook_pro/stats/macbook-pro-core-2-duo-2 .2-15-santa-rosa-specs.html
    So far as your argument with your dad... there isn't anything particularly special about the hardware in the Macs. It's all pretty much standard off the shelf stuff and you can find the same components in most high end PC notebooks. Macs stand out in design... the OS... and of course Apple's outstanding support... Oh... and the community is a bit tighter as well... you won't see the same among people with HP or Lenovo machines.

  • I downloaded Firefox 4.0. Spellchecker is included and I have downloaded English Dictionary as Addon. It does not work on website. Spellchecker does not show up in Context Menu. I have tried every other source. Can you help please?

    I understand that Spellchecker is pre-installed but I cannot verify this is the case with v.4.0 Firefox. I have right-clicked on webpages and it does not say Dictionary is missing, so I assume the problem remains with Spellchecker. I expected to find Spellchecker and Languages under Edit in nav bar but it does not show up, What must I do? Richard

    That should work on a Mac as well.
    You did download and install the French version?
    Download a new copy of the Firefox program and save the DMG file to the desktop
    * Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
    * Trash the current Firefox application to do a clean (re-)install
    * Install the new version that you have downloaded
    Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.

  • I have issues with Flash Player 10, can you help resolve this?

    Hello everyone,
    At the risk of giving too much information:
    I run a Mac iMac 2.16 GHz Intel Core 2 Duo with 2.5 GB 667 MHz DDR2 5 DRAM with OS X version 10.4.11
    The issue:
    I recently did the following things,
    a) Downloaded and used Safari Version 4 Public Beta (4528.17) Without any issues.
    b) Downloaded and used Flash Player 10.
    Prior to this I wasn't aware of any issues, so I shall assume that Safari and Flash Player 9 worked fine together.
    I also run Opera version 10.00 Beta, Firefox version 3.0.1.0
    Here's the issue, when I visit BBC iPlayer and select a TV or Radio progamme I get this warning ..."A script in this movie is causing Adobe Flash Player 10 to run slowly.  If it continues to run. your computer may become unresponsive.  Do you want to abort the script?" YES/NO ( attached file).
    Selecting Yes or No results in the TV or Radio Progamme continuing to play but all control is lost so a Force quit is neccessary.
    This issue applies to Firefox and Opera.
    Sky.com doesn't appear to suffer these issues in as much when I've uninstalled Flash Player, Sky asks for 10 to be installed and works fine once it's done.  I should add that I installed Adobe AIR after the issues began without any resolution.
    No doubt when you know what the issue is it's resolved in a flash, so come on who out there can help me...please.

    Hello Chris,
    Thanks for the Flash settings instructions, that was useful and now I understand that all those particular options are available from a right click.  Having said that in this case I still wasn't able to resolve my issue, although I can right click and by clicking anywhere in the Adobe Flash Player Settings panel select or deselect there doesn't appear to be anyway to save that selection,(attached). 
    I should say at this point that I'm thinking that if my issue might be display speed then by disabling hardware acceleration this might resolve the issue.
    Regards
    Chris Antjoule

  • I am afraid I have fulled my mac with photos, can you help me in organizing my space?

    what's happen is that I have a lot of pictures and I have made a lot of printed album and now is not working anymore. Do you have any suggestions for me' I am new with Mac

    Look in the finder - how big is your iPhoto libary and how much free space do you have on your boot volume?
    LN

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