I think I have dead pixels.

I recently got an iPhone 5, and then my dad said I should put a screen cover on it. So he gave me a Duracell screen protector. Then one day I looked closely on the lock screen under the date and I saw this rainbow type mark. It was rainbow and it was really annoying when I used my iPhone. My friend told me it was a dead pixel. I looked up ways to fix it and I played these videos on YouTube that are supposed to recalibrate, or revive, the dead pixel. It never worked.
What should I do?
-Waffaan

Take off the screen protector and clean the screen with a soft cloth. See what the screen looks like then.

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Can an Apple TV have dead pixels?

I am just curious if an Apple TV 1st Gen can have dead pixels.

What issues are you seeing?
If you are seeing graphical corruption it may be the AppleTV logic board/graphics chip are starting to fail giving abnormal pixels on screen.
Occasionally a bad HDMI lead can give poor quality video - try another if you can.
It could also be the TV display or HDMI input at fault.
Best thing would be to test with different HDMI lead and/or TV if you can to narrow it down to AppleTV or other issue.
This assume you are using HDMI. I guess I would also test using component out on AppleTV1 if my TV had component in and a set of leads.

1 dead pixel on the screen

I seem to have a dead or stuck pixel on the screen. How do I know if its dead, or if its stuck? Do dead pixels look different from stuck pixels?
Im not to bothered about it as I can hardly see it and I struggle to see it, but it is slightly annoying that you know its there. It looks turquoise colour, but when I put some black over it on the screen, you cant see it.
Also, I have downloaded the stuck pixel fixer and run it for about 20 minutes, and it doesnt seemed to have done anything.
Does anyone suggest what to do? Also, does apple have a pixel policy? Like I said im not to bothered by it, but when you know its there it can get a bit annoying. I have to really look for it to see it though.

Yes thats what I was thinking. Like I said im not to bothered about it and I can hardly see it, but might give them a call and see what they say. Its not acually to bad. I have dead pixels on other things before and they have been much worse. It must be because of the resolution of the screen or something.
I have to say, the one thing I hate the most and is the most annoying thing out of all technology for me is a dead pixel, esspecially when its right in the middle of the screen. This one is just at the top where the program menu bar is, so its not to obvious. Infact, its probably the best place it could have happend really, if it were to happen at all.

3 Day Old Macbook Pro. Dead pixel.

I just got a MBP and it has a dead pixel near the bottom and bit off center to the left. I´ve tried just about every thing to fix it, but nothing.
I called the place we bought it, and the stupid Apple policy can only replace it if it has 5 or more dead pixels. There is literally nothing I can do? It´s the most annoying thing ever. I shouldn`t have to pay thousands of dollars to have a fault screen, even if it is just one single pixel.

hard to say, it depends on the product and how much it cost.
If this happened to me again, and was a less expensive computer, I likely wouldn't care as much. It'd still bug the heck outta me, but I'd be able to learn to deal with it.
For what macs cost, I don't have any qualms or any guilt about expecting things to be pretty much perfect. I understand there will be things slightly wrong here and there due to mass production, but when its something glaringly obvious like a stuck/dead pixel, that's where I draw the line.
And besides, there is no publicly stated rule that says it has to be 5 dead/stuck pixels before a replacement/refund. I know Apple has that knowledge base article on stuck/dead pixels, but last I checked, it didn't stipulate any rules when trying to exchange/return a computer for dead pixels.
I can't say I agree with your statement about how few LCDs are perfect. Out of the entire time I've purchased electronics, I've only encountered just 2 instances of a stuck pixel. Perhaps I've just been lucky, I don't know, but I'm seriously not kidding.
Lastly at this point, it seems absurd to still think that stuck/dead pixels are acceptable due to cost. While this might have been the case a few years ago, if cost is the big reason as to why we're supposed to accept dead/stuck pixels, how is it possible that companies like Dell can offer a guarantee on no stuck/dead pixels for their LCDs?
http://accessories.us.dell.com/sna/sna.aspx?c=us&cs=19&l=en&s=dhs&~topic=premium _panel
(I know what I found applies to monitors, but I'm just using it as an example)

Dead pixel 27" iMac

Well, I've had my new iMac for around a month now and it's great and today I was working in Photoshop and tried to wipe what I thought was dust off my screen, then I realised it was beneath the glass and a dark dead pixel! NOOOOOO!!!! Because it's a kind of small horizontal line I think 2 pixels are dead. I don't know if they were there from new or have developed over time.
Now I know it's usually just down chance on normal PC laptops and displays as to whether you get a dead pixel or not and you usually have to live with it unless you pay extra for a dead pixel protection thing, but what is the score with new iMacs? I've read an Apple dead pixel policy from 2010 that says up to 10 are perfectly acceptable on large displays. Is this still the case? Pretty expensive bit of kit to have dead pixels.
Do I have any grounds for a replacement?
I wish I could undiscover it as my eyes are drawn to it immediately now. :'(
It looks like this...

Your iMac is in warranty, so take the iMac to an Apple Store or reseller and the display should be replaced free of charge. Dead pixels are a problem, and as a problem, they must be repaired free of charge if your Mac is in warranty

1 dead pixel on Iphone6 screen

Hi all, I picked up my iphone 6 from New Zealand Apple web store this Monday and noticed one dead pixel located near top of the screen. While it isn't instantly obvious, it shows up on white backgrounds and you'll probably have to hunt a little to pick it up. Would I be able to exchange my phone for a new one or is this problem too insignificant?
As picture shows you.Very obvious here!

Yes thats what I was thinking. Like I said im not to bothered about it and I can hardly see it, but might give them a call and see what they say. Its not acually to bad. I have dead pixels on other things before and they have been much worse. It must be because of the resolution of the screen or something.
I have to say, the one thing I hate the most and is the most annoying thing out of all technology for me is a dead pixel, esspecially when its right in the middle of the screen. This one is just at the top where the program menu bar is, so its not to obvious. Infact, its probably the best place it could have happend really, if it were to happen at all.

How much dead pixels I need to ask a replacement

iPad 4th gen., a week old.

As many as you think you need. If you have dead pixels and it is convenient for you to return the iPad for a replacement/refund - then take it back and show it to an Apple Store employee. Take your paperwork with you ...the box, the cable ....everything that came with the iPad ... And the receipt.

Dead Pixels/Dark spot?

I was just working on some homework on my macbook pro and all the sudden I noticed this dark spot/dead pixel in the right center of my screen. At first I thought my screen just got dirty, but that was not the case. Can anyone tell me what this is... and if apple will cover this?
http://home.comcast.net/~eddie8t/DSC00533.JPG
http://home.comcast.net/~eddie8t/DSC00534.JPG

****... well here is the weird thing... there hasn't been any sort of blunt force or anything even close to that, that happened to my laptop. I make sure that if I ever take it out that it is gentally set down. I have the laptop sleeve as well as a laptop bag.
The only thing I can think of is that maybe when I sent my Macbook Pro into Apple to get the logic board replaced that somehow some sort of pressure was applied to the screen to cause this. Would the problem that I'm having appear several days/weeks/months after the actual day when some sort of pressure is applied to the screen? I think this whole dead pixel or whatever it is happened sometime within the past 3-4 days in which my laptop has been sitting here on my desk with nothing stacked on top of it.

16gb iPhone, 2x exchange experience due to dead pixels :(

I got 8gb iphone 12days ago from at&t store and found out 16g one was released 10 days after the purchase.
I got it from apple online store with overnight shipping because I asked apple store and they said they don't know when they will get shipment. I wanted to get new iphone and return one right after before 14 day warranty period, so there went my $16 overnight shipping fee. I paid $40 for restocking fee, too.
After turning on new 16GB iphone, I was dissapointed. Even before activation, I could clearly see a very bright spot in the black background, while holding the phone 50cm from my eyes. it was between the center and lower-left edge, closer to the center. it was visible on boot up and even in spring board. It annoyed me too much and with dead pixel testing tool, I could find 1 more big dead pixel and one not so big dead pixel(could barely see unless you look at the screen closely)
So I called apple and they told me to go see a genius in offline store. I made appointment and went there next morning. I just showed him two big dead pixels and he said I can use my warranty to get new one. We activated new phone together and before leaving the store, I connected to dead pixel testing website to see if there's any. I was very unhappy to find that it had 2 dead pixels around the center and a dust stuck in the lcd that appears as black dot on the screen. I showed it to the genius and he said every lcd has dead pixels and he can't get me another one because of those 2 dead pixels and a dust.
He told me the first exchange was just an exception he made. I was unsatisfied, first, because the 8gb phone I returned had absolutely no dead pixels, second, the 16GB I had before was better than this exchange, so I ended up with even worse one after paying $100 for extra storage and $40 for restocking fee. I know friends who have iphone and theirs have no dead pixels. I don't know how often deadpixels appear on iphones but what I knew was my 8gb phone and friends' iphones do not have dead pixels.
Ending up with even worse one, I could not leave the store. He called the manager and manager also said I can't get another exchange. I told her that I would not ask for another one even if next one is not satisfying but she said no. I was just standing there thinking about stuff, I even asked her if I can get the 8gb phone I returned yesterday because it was in perfect condition. She said if it's returned, then it is processed and I can't get it back.
Then she said that I can return this 16g one. I told her that I don't want to spend restocking fee again. She told me I don't need to pay that, contrary to what genius told me before. I just decided to get a refund and buy another one, but I wasn't mean enough to get a refund and buy one from them right after. I went to the other apple store nearby and got one. This time, there was no dead pixels, but just one tiny dust on the right edge on the screen which look like a tiny black dot. I decided to just live with it, because it's on the side and it just looks like other everyday dusts on the glass that I usually get, plus I'm tired.
Are deadpixels common in iphones? How's yours?
Message was edited by: saberchan

While watching a bought television show on my iPhone today I found a "pixel anomaly" as Apple calls it. It's not a dead pixel (black or always white) or stuck (I tried a pixel fixer video) but seems to be a dead sub-pixel (the red, green and blue that makes up a pixel). It appears lighter which makes me believe one of the colors is dead. It's a single messed up pixel but it is in the center of the screen. I'm torn whether or not to press the issue on it considering most pixel policies. I know that Apple is really good most the time with their displays. I'm just wondering their thoughts on a single sub-pixel.
My experiences with the genius bar hasn't been that great so I'm wary of dealing with them.

If you want to check for dead pixels

I thought it would be nice this link if you want to check if your ipad has dead pixels or not.
Mine does NOT have dead pixels
http://www.theipadguide.com/content/ipad-dead-pixel-test-how/7171269
Regards,
David

Hi charlesl64851396,
I am sorry for the inconvenience caused.
I would require few details from you in order to diagnose this issue correctly :-
1) Version of Acrobat currently installed on your computer.
2) Was it a standard or custom installation?
3) Operating system installed on your computer.
4) Default browser.
5) And, also share the screenshot of the Error page.
Regards,
Aadesh

24" iMac with dead pixels

I haven't seen any threads about this so I figured I'd give it a go and see how many others have dead pixels. My first 24" that I took home from the Apple store had one single, almost not noticeable, dead pixel. Most LCD manufactures will not warranty anything less than 6 dead pixels. It was near the center of the screen and after forking out $2400 I wanted a perfect LCD with no dead pixels. So I took it back the next day and luckily for me the manager at the Apple store let me exchange it. I took it out of the box in the store, booted it to check it out and didn't find any dead pixels. 3 or 4 days later I found a dead pixel. Bright blue near the bottom. You can only see it on a black screen. So I told myself that I would just deal with it until the next day I found a second dead pixel. So now I have 2 dead pixels and am pondering whether I should take it back or not..
George

Hello,
'Stuck' pixels, i.e. those that are stuck at a particular colour may sometimes be cleared by simply rapidly changing the colours behind them.
Have a look at:
http://www.apple.com/downloads/dashboard/status/pixelfix.html
cheers
mrtotes

Is there a way to get rid of dead pixels on an iphone?

I have dead pixels (dead spots is what I am used to calling them) on my iphone 4 screen. I dont know if there is a way to get ride of all of them without getting new iphone. There are quite a lot of them. And if I do indeed need to get a new iPhone, how much would it be? I only have the one year warrenty and its been over a year.

A "dead pixel" is a transistor that refuses to switch properly, and there's nothing you can do to fix individual pixels. Apple offers an out-of-warranty replacement iPhone for about $150 + tax.

Dead pixel on MacBook Pro?

I'm getting really upset about this. I bought a 13" MacBook Pro w/ Retina about three or four months ago. Now I have dead pixels. The guiness at the Apple Store informed me that one or two dead pixels was within the quality control standards. He then proceeded to let me know that he could replace my screen, but there may or may not be more dead pixels on that screen and eventually they would cut me off because it meets Apple's "standards."
So I guess I actually have a few questions:
Is this a problem with all Mac displays? Or is this specific to the Retina display?
Should I get it fixed now, or wait for more and more pixels to die?
Are there any "at home" remedies? (Other than massaging the screen, because I already tried that)
I know Apple will replace products, but would they let me exchange it for a Pro without Retina if this is a retina specific problem?
This may all sound petty, but this computer was extremely expensive and I'm really not happy about this issue.

1) All displays. Retina display is no different in terms of composition, it simply has a higher pixel density. It is still an LCD display. Perhaps the fact that more pixels are being crammed into the same surface area would raise the probability of a pixel failure. But, it would be safe to say, no.
2) Now. This is an anomoly, not a major issue. There would be no advantage in my opinion to wait. See below for Apple's 'standards' regarding dead pixels.
3) Not applicable / No. Apple's warranty only covers your model. There is no exchange program. They will service your display free of charge within the one year warranty period. During this period, you can opt at any time for an extended warranty (Applecare), which would extend hardware coverage for two subsequent years.
4) Not petty, extremely legitimate. Expensive machine that should work as intended. This is why Apple's warranty coverage is more extensive than any other major CPU manufacturor. You are paying for a top of the line product, and the servicing needs to be commensurate with the price.
<Edited By Host>

Dead pixels or someother weird artifacts

Hi All,
This morning when i booted my 1yr old macbook pro i noticed a small cluster of white light near the centre of the screen, approx the size of a match head.
The cluster is odd/unusual in that it doesn't appear like dead pixels, but rather like light coming from 'behind' the lcd (kinda light someone shining a torch).
It appears the same regardless if the screen (background) is set to black/white/red/green or blue.
Any suggestions regarding this problem.
Thanks
-Craig

Could a crap graphics card have dead pixels itself?
Simply put… yes. Your description sound to be that there was problematic VRAM in the card. Like any RAM with issues they can manifest in many different ways although the usual for VRAM are screen artifacts. The use of two displays does put more demands on VRAM as well.

HT4044 Dead pixel on iPad 4

I bought an iPad 4 a few days ago, and it has what I think is a dead pixel (a permanent dark grey dot). Is there anything I can do about this?

If that bothers you, go to the Apple Store and let the genius know about it. Maybe they will replace your iPad. Make a backup and an appointment before you go.

I think I have dead pixels.

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