I think I have opened the sobig.f virus in my hotmail account and it keeps seding emails to my contacts. How do I stop it, and will it effect any of my other transactions like internet banking/shopping, is it safe?
I think I have opened the sobig.f virus in my hotmail account and it keeps seding emails to my contacts. How do I stop it, and will it effect any of my other transactions like internet banking/shopping, is it safe To continue using my ipad ?
This isn't due to malware. There is no known malware capable of infecting an iPad that has not been jailbroken (ie, hacked to allow apps from outside the App Store).
As lizdance40 says, your Hotmail account has been hacked remotely. Change the password immediately. Hotmail accounts are popular targets, but as long as you choose a good password, and make sure that password is not the same as a password you use with any other account, you should be safe.
I disagree with lizdance40's statement that you have to abandon the account and create a new e-mail address. If a hacker is able to get back in even after changing the password, the problem is not with the account itself. There's another vulnerability of some kind somewhere. Perhaps the account allows hackers to leave a "back door" to get back in (such as with GMail's delegation feature), in which case any such feature needs to be reviewed and have settings changed. Perhaps you are checking mail in an insecure manner while on an insecure network (ie, a wireless network that requires no password). Perhaps you are using a password on multiple accounts, and a different account has been compromised. Perhaps a hacker has used knowledge gained by prior access to your account to achieve "social hacking" (ie, convincing a tech to give him access because he has "forgotten the password"). There are many scenarios, but there's no good reason to abandon the account entirely.
Similar Messages
-
I have an iPhone 4S and I have set the VoiceOver to off, but when I run with iTunes on, it still comes on. How do I stop this from happening?
This is from article on device with multiple computers:
iPod shuffle and iPhone are intended for use with a single computer. You cannot load music from multiple computers or iTunes libraries onto iPod shuffle and iPhone like you can with other devices.
http://support.apple.com/kb/HT1202 -
how do you set up a iphone 5 everytime i conect it to the computer it erases all my contacts how do i put them back on my phone and stop the computer erasing them again?
Are your contacts not on your computer?
-
I dont know what else to do because i know that my password and email address are both correct because i logged in on outlook.com and they worked there
Any suggestions?I was having the exact same problem until I found this website:
https://www.youtube.com/watch?v=ZOHX1-DUuPY
I followed the steps, and it worked!
Good luck! -
If i create a new alias in my iCloud account, and forgot the password and I can´t actually have open the account in any of the devices, how can I recover my password?
Welcome to the Apple Community.
iForgot.com -
I downloaded what's app and snap chat and it keeps coming up about connect to I tunes to turn on push notifications. I'm connected and turned them on but it still says I haven't when I have opened the app. Any ideas how to solve it?
Hey did anyone get back to you on what you can do? I'm having the same problem, it's bugging me! Lol
-
I really want to purchase music albums from iTunes store. but the payment option is so painful. I have a SBI ATM *** Debit Card. So please do something on Indian store payment option. At-least create a alternative payment, like Internet Banking...
We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
Do you have a credit card, or a different debit card that you could try (some are apparently still accepted in India) ?
If you want to leave feedback for Apple then you can do so via this page : http://www.apple.com/feedback/ -
I think I have started the download. How do I know the status of how much time is remaining?
Take your internet download speed, example 2 mbits/sec
Divide by 8 is 250kBytes per sec
Mavericks is 5GBytes, so 5,000,000,000 divided by 250,000 is 20,000 seconds or 5.5 hours.
Now substitute your internet speed. -
I have downloaded an app which I think is to large as it has jammed. The icon just reads loading. How can I stop it and clear it from my pad????
Have you tried a reset to see if it resumes after the iPad has restarted ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
-
I think I have delete the macintosh HD off my MacBook Pro 10.6.8
Hey I think I accidentally deleted the Macintosh HD off my MacBook Pro. I am using snow leopard. I tried to do a factory reset and installed OS X back onto my mac but Macintosh HD is still not there. Is there a way I can get it back?
Open Disk Utility to see the drive.
-
I think I have all the settings right, why doesn't iCloud work?
I think I have all the settings correct, but nothing is happening. I post on calendar, it isn't on other devices. Contacts didn't showmupmeither.
Mail might be right. i can send mail from both, but how do I add folders? I cannot find directions anyplace.My only problem right now is iCal. Nothing is syncing but I discovered I did not sign up for Mobile Me. Here is where my real problem comes in: I need a password to sign up for Mobile Me and everytime I put in a password, Apple won't accept it. I have changed my password 6 or 7 times today. When I get the new one, it will let me in to do that particular thing, but five minutes later, I try something else, and I get the error message. I KNOW what I'm putting in is correct.
10 minutes ago I changed my password. I checked in here at the discussions....got right in with the new password. Went to Mobile Me...get error message that this is the wrong password.
What do I do about this? It's been going on all day. I am trying to install iOS5 but I can't get in anything because of the password problem. I don't have a clue what to do. My warranty is off so I ca't call Apple for free and they charge a lot for phone help. Do you have any idea what the problem is with the password and what I can do to solve it?
Thanks so much. -
Hi, I have registered at apple site, and i have submitted the credit card information, they deducted some ammount without my permission, why they did that? how can i remove my credit card details from that site or deactivate my account?
From that HT3702 page :
If you update your billing information, the iTunes Store or Mac App Store will place an authorization hold on your payment card account, usually in the amount of 1 USD or the local currency equivalent, to verify your account information.
You might see authorization requests on your online statement. These requests aren't actual charges; they are tests to confirm that your payment card account is active and has available funds to accommodate transactions. Authorization holds are removed by your financial institution shortly after your purchase clears. The time it takes to remove authorization requests varies by financial institution.
The number of days that it takes to diappear varies by bank, but it's usually a few days - though with the weekend coming up it might take an extra day or two -
When I open iphoto says I have 4500 pics I haven 't downloaded that many. When I looked I have pic of ebay home page facebook a lot of different web sites I've visited How do I stop this and why is this happening.
This happens when someone drags the HD or a system folder icon to the iPhoto Window by accident. Solution: restore from back up created before this occurred.
Regards
TD -
hi I've just download os x mavericks 10.9 on my macbook pro the trouble is when i am on the internet my screen goes of it keeps saying put in your password how can i stop this everytime the screen goes to sleep
I don't know how you received an upgrade for iTunes. You make it sound like it was sent to you. At most your computer will tell you of a new version and you tell it to download it and install it. However, a computer will not do this for a version which is incompatible. iTunes 10.7 came out a few weeks ago but your computer would not notify you and even if it did, 10.7 would refuse to install on your computer. So this part isn't making a lot of sense.
Two ways to get the 'newer version' message. One is to open your library on a computer running a newer version, and then try to open it with an older version. Usually happens when the library is on an external and used with multiple computers. The second way is if you have multiple versions of itunes installed on your computer.
The newest (and likely the last) iTunes for OSX 10.5.8 is iTunes 10.6.3 which has been out for quite a while.
iTunes 10.6.3.25 - http://support.apple.com/kb/DL1575 -
I have an old ipod touch and it keeps saying, ipod is disabled. I connected it to itunes and it said, sorry you need to put the passcode in, but it wont let me. And my power button doesnt work.
iOS: Unable to update or restore
Maybe you are looking for
-
This item is currently being modified, please try again later since iTunes9
Hi, I tried to find an answer to this issue believing I wouldn't be the only one to see this, but I could not find the answer to my iTunes issue. I updated to iTunes 9, since I did that, I am unable to buy any Season Pass. I tried with 3 different se
-
I just got my mac book recently. Having used windows xp until this point in time, I am quite unfamiliar with Mac OS, so my problem may sound odd... When I open my Macintosh HD, under the SHARED category, I see multiple PC servers with odd names like
-
Language issue/PDF issue/Chinese language
Hi Folks, preview of the smart form looks fine. But when is converted to PDF, Some part of the text is displaying correctly and some part are converting to junk values. can you please suggest any solution. PS.. data is in Chinese language.
-
Captivate 4 doesn't recognize microphone
I just installed Captivate 4 and imported a couple of Cap3 projects. Everything works fine except the audio - it doesn't recognize that the microphone is working. Captivate 3 and other applications have no problems. I downloaded and installed the u
-
Cap Locks not working properly
I have a macbook pro running 10.6.8 & the cap lock turns on when I press the 2nd bracket key. The cap lock stays on until I press the 2nd bracket key again. It will not turn on when I press the cap lock key or shift cap lock key. I tried resetting a