I think I installed a pirated copy of CS5.1 Extended and now my purchased Elements 10 don't work!
So yeah, that's right. I admitted to a crime. Wanna fight about it?
I didn't know that it wasn't a legitimate copy. So now my purchased copies for Adobe Photoshop Elements 10 and Adobe Premier Elements 10 don't work! I tried restoring to a previous point, using a forced uninstall program that cleans the registry. I uninstalled my Elements copies, and when I reinstall them they don't show up in the start menu. I tried using the Adobe cleaner tool. I really do not want to use my restore DVD's for this laptop.
Help!
I can provide the Serial Numbers, and the codes on the DVD's put on the clear ring of the DVD, a copy of the purchase...etc.
Windows 7 64 bit home premium, ASUS A53 Core i5 processor, NVIDIA 610M
Actually it is relevant, because there is an activation program that generates a serial number.
[Wed May 02 21:30:40 2012] ---------------------------------------------------------
[Wed May 02 21:30:40 2012] *=*=*=*=*=*=*=*=* :: Start Session :: *=*=*=*=*=*=*=*=*=*
[Wed May 02 21:30:40 2012] ---------------------------------------------------------
[Wed May 02 21:30:40 2012] Win OS Version: 6.1
[Wed May 02 21:30:40 2012] Cleaner Tool version : 3.0.0.49
[Wed May 02 21:30:40 2012] Cleanup source directory : C:\Program Files (x86)\Common Files\Adobe\AdobeCreativeSuiteCleanerTool
[Wed May 02 21:30:40 2012] [AdobeProgramFiles] : C:\Program Files (x86)\Adobe
[Wed May 02 21:30:40 2012] [AdobeProgramFiles_x64] : C:\Program Files\Adobe
[Wed May 02 21:30:40 2012] [AdobeCommon] : C:\Program Files (x86)\Common Files\Adobe
[Wed May 02 21:30:40 2012] [AdobeCommon_x64] : C:\Program Files\Common Files\Adobe
[Wed May 02 21:30:40 2012] [UserRoamingAppData] : C:\Users\Scott\AppData\Roaming
[Wed May 02 21:30:40 2012] [UserLocalAppData] : C:\Users\Scott\AppData\Local
[Wed May 02 21:30:40 2012] [StartMenu] : C:\ProgramData\Microsoft\Windows\Start Menu\Programs
[Wed May 02 21:30:40 2012] [System32Folder] : C:\Windows\system32
[Wed May 02 21:30:40 2012] [SharedApplicationData] : C:\ProgramData
[Wed May 02 21:30:44 2012] Language selected: English
[Wed May 02 21:30:44 2012] Displaying the Adobe End User License Agreement
[Wed May 02 21:30:44 2012] Please enter (y) for Yes or (n) for No.
[Wed May 02 21:30:46 2012] Choose any one from the options below :
[Wed May 02 21:30:46 2012] 1. CS3, CS4
[Wed May 02 21:30:46 2012] 2. CS5-CS5.5
[Wed May 02 21:30:46 2012] 3. Adobe Flash Player 10.2
[Wed May 02 21:30:46 2012] 4. Quit
[Wed May 02 21:30:46 2012] Choice :>
[Wed May 02 21:30:53 2012] User selected: CS5-CS5.5
[Wed May 02 21:30:53 2012] Executed the command : call copy /Y "C:\Program Files (x86)\Common Files\Adobe\caps\pdb.db" "C:\Program Files (x86)\Common Files\Adobe\backup20120502T213053\pdb.db"
[Wed May 02 21:30:55 2012] Executed the command : call copy /Y "C:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db" "C:\Program Files (x86)\Common Files\Adobe\backup20120502T213053\Media_db.db"
[Wed May 02 21:30:55 2012] Opened PDB database connection with path: C:\Program Files (x86)\Common Files\Adobe\caps\pdb.db
[Wed May 02 21:30:55 2012] Opened MediaDB database connection with path: C:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db
[Wed May 02 21:30:55 2012] List of products installed on this machine
[Wed May 02 21:30:55 2012] Listing products for cleanup:
[Wed May 02 21:30:55 2012] Please select a number corresponding to the product that needs to be removed else press Ctrl + C to Quit :>
[Wed May 02 21:31:03 2012] User selected: 'Clean All'
[Wed May 02 21:31:03 2012] WARNING : All the CS5-CS5.5 products and installer related data will be REMOVED from the machine. Do you want to continue..
[Wed May 02 21:31:04 2012] Please enter (y) for Yes or (n) for No. :>
[Wed May 02 21:31:06 2012] Please wait for Adobe Creative Suite Cleaner Tool to finish........
[Wed May 02 21:31:06 2012] *-*-*-*-*-*-* Start removing product : ALL *-*-*-*-*-*-*
[Wed May 02 21:31:06 2012] :: Cleaning-up left over inventories ::
[Wed May 02 21:31:06 2012] Inventory: 'AdobeApplicationManager-1.0' Type: SelfUpdate, Action: NoDelete
[Wed May 02 21:31:06 2012] Inventory: 'uninstallts', Type: RIBS, Action: Delete
[Wed May 02 21:31:06 2012] Deleting folder: C:\Program Files (x86)\Common Files\Adobe\AAMUpdaterInventory\1.0\uninstallts
[Wed May 02 21:31:06 2012] Atleast one Non-RIBS Inventory : False, Atleast one AAMRef: False
[Wed May 02 21:31:06 2012] ::Start:: Removing AUM contents
[Wed May 02 21:31:06 2012] Deleting registry root:HKLM key:Software\Microsoft\Windows\CurrentVersion\Run value:AdobeAAMUpdater-1.0
[Wed May 02 21:31:06 2012] Exception during deleting key : (2, 'RegDeleteValue', 'The system cannot find the file specified.')
[Wed May 02 21:31:06 2012] Deleting registry root:HKLM key:Software\Microsoft\Windows\CurrentVersion\Run value:ADOBE_UPDATER_STARTUP_UTILITY
[Wed May 02 21:31:06 2012] Exception during deleting key : (2, 'RegDeleteValue', 'The system cannot find the file specified.')
[Wed May 02 21:31:06 2012] Deleting scheduled task : AdobeAAMUpdater-1.0-Scott-PC-Scott
[Wed May 02 21:31:06 2012] Executing command: schtasks /delete /TN "AdobeAAMUpdater-1.0-Scott-PC-Scott" /F
[Wed May 02 21:31:06 2012] ERROR: The system cannot find the file specified.
[Wed May 02 21:31:06 2012] Deleting scheduled task : AdobeUpdater Task-Scott-PC-Scott
[Wed May 02 21:31:06 2012] Executing command: schtasks /delete /TN "AdobeUpdater Task-Scott-PC-Scott" /F
[Wed May 02 21:31:06 2012] ERROR: The system cannot find the file specified.
[Wed May 02 21:31:06 2012] Deleting folder: C:\Users\Scott\AppData\Local/Adobe/AAMUpdater/1.0
[Wed May 02 21:31:06 2012] ::Finish:: Removing AUM contents
[Wed May 02 21:31:06 2012] ::Start:: Removing OOBE
[Wed May 02 21:31:06 2012] Executing command "taskkill /F /FI "IMAGENAME eq AAM Updates Notifier.exe""
[Wed May 02 21:31:06 2012] INFO: No tasks running with the specified criteria.
[Wed May 02 21:31:06 2012] Deleting folder: C:\Program Files (x86)\Common Files\Adobe/OOBE
[Wed May 02 21:31:08 2012] Deleting folder: C:\Program Files (x86)\Common Files\Adobe/AAMUpdaterInventory/1.0
[Wed May 02 21:31:08 2012] Folder does not exist: C:\Program Files (x86)\Common Files\Adobe/AdobeApplicationManager
[Wed May 02 21:31:08 2012] ::Finish:: Removing OOBE
[Wed May 02 21:31:08 2012] Removing content of Product : CS5Installer, Version : CS5
[Wed May 02 21:31:08 2012] Deleting file : C:\Program Files (x86)\Common Files\Adobe\caps\pdb.db
[Wed May 02 21:31:08 2012] Deleting file : C:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db
[Wed May 02 21:31:08 2012] Folder does not exist: C:\Users\Scott\AppData\Local\Adobe\OOBE
[Wed May 02 21:31:08 2012] Folder does not exist: C:\ProgramData\Adobe\SLStore_v1
[Wed May 02 21:31:08 2012] *-*-*-*-*-*-* Finished removing product : ALL *-*-*-*-*-*-*
[Wed May 02 21:31:08 2012] All the CS5-CS5.5 products and CS installer files have been removed.
[Wed May 02 21:31:08 2012] Action : Created the C:\Program Files (x86)\Common Files\Adobe\backup20120502T213053 folder as backup of PDB and MediaDB for this session.
[Wed May 02 21:31:08 2012] LOG FILE SAVED TO: C:\Users\Scott\Adobe Creative Suite Cleaner Tool.log
[Wed May 02 21:31:08 2012] Adobe Creative Suite Cleaner Tool completed successfully
[Wed May 02 21:31:08 2012] ---------------------------------------------------------
[Wed May 02 21:31:08 2012] *=*=*=*=*=*=*=*=* :: End Session :: *=*=*=*=*=*=*=*=*=*=*
[Wed May 02 21:31:08 2012] ---------------------------------------------------------
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