:( i think i might want to return my macbook, is this even possible??

Question

I recently got my macbook and was so impressed, the finish, the build quality, even the way the wires connect! It truely is class.
My problem? I get headaches using it! I have used pc's, played games, working on poor flicking monitors and never had headaches but for some reason the macbook gives me them!
Not sure if it is with the screen or the fact i am keep having to move the screen to get best view(when working back and forward - told the macbook pro doesnt have this problem?) but it is really gutting.
So question - I obviously opened and used it - do apple take returns or do i have to flog it on ebay or try and get use to it?
Thanks

Answer 1

You can return it within 14 days. There is typically a 10% restocking fee... which would likely be less than you would lose by selling it on eBay. Sometimes they waive the fee... but that's completely up to the store and is certainly not guaranteed. Their official policy is a 10% restocking fee. If you let them know why you're returning it, they may be more inclined to waive the fee... but there's no way for us to know.
If it's more than 14 days... you'll need to find another way of getting rid of it. If you're just over that 14 day period, they have sometimes been known to accept returns... but again, that's not policy and it's at the stores discretion.
A number of people have reported a similar problem which is thought to be related to the LED backlighting and the way it dims. LEDs can either be on or off... so they basically fake being able to dim by blinking at very high rates. If you put the brightness all the way up, the LEDs are on full time. You may want to try this to see if it helps out if you'd really like to keep it.