I think I need to change my primary email address

Hi, I am a newbie on here, not awfully techy minded but have struggled my way to this forum as I cannot make sense of the BT help.
I get huge amounts of spam emails usually via mailerdemon that despite setting to spam still get into my inbox.  A lot go straight into my spam.  They all seem to relate to cameras and sales and they started when I ordered a remote control ages ago from what was probably a less than reputable company.  Sometimes these up are to 20 or more all sent at the same time. and from all different addresses.   I could tolerate this, it was a nuisance especially when addressing emails all these recipients come up when I type in the first letter or two of a contact but when I got into work this morning, I found an email that I defintely hadn't sent at 4.20 am this moring (I was tucked up in bed) asking how I was and giving a lucky link.  Embarassing as it had somehow apparently come from my home email address and had been sent to a lot of people I had emailed in the last couple of weeks  but not everyone in my contact book and also sent to some old defunct contacts that I haven't sent to for ages.  
So now I've got to do something.
Thinking about it, I had to challenge a credit card transaction a while ago, and could only prove against the company because the IP address they said my email address had come from was not mine.
I have Bullguard installed on my computer, I thought that would stop this sort of thing?
So here's what I want to do.
Change the password on my current by yahoo email account.
Change the email address of the primary account holder (me).
Make sure the old email address is closed.
And make sure that in future I use sub accounts for all non important emails.
What is the quick and easy guide please to changing the main email address and closing the old one.
Will I lose a sub account I already have (my son's).
And what should you use your main email account for only?
Any other advice?When I did speak to someone from BT they just wanted me to set up a new sub account, but I don't think that willl solve the problem.
I really would appreciate your thoughts.
Solved!
Go to Solution.

Hi
I am sorry to see you are having problems with your BT Service
I suggest you contact the forum mods they should be able to get this problem sorted for you this is a link to them http://bt.custhelp.com/app/contact_email/c/4951
They normally reply by email or phone directly to you within 3 working days they will take personal ownership of your problem until resolved and will keep you informed of progress
They are a UK based BT specialist team who have a good record at getting problems solved
This is a customer to customer self help forum the only BT presence here are the forum moderators
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

Similar Messages

  • Need to change my primary email adress...

    I needed to create a new email address that I can use to apply to colleges this fall because my email address needs to be more official-sounding (I made it when i was twelve). At first I thought that my email address and apple ID were the same thing so when I discovered that this is not the case, I decided to create a whole new iCloud account in favor of the new email address that comes with it. Following the guidance of apple support I logged out of iCloud, find my friends/iPhone, iTunes, app store, etc. In doing this I deleted my iCloud information from my phone (not the cloud itself). I then created the new iCloud email address on the phone. When I went to change my email address connected to my Apple ID, however, I discovered that there was no "edit" button to allow me to change my primary email address. What would be my best course of action to have a new iCloud email address without losing all of the information stored on my old iCloud account? Is the a way to only change the words in front of the @ symbol in my icloud.com email address? This is all very confusing. I appreciate your responses.
    Cheers

    Yes. 1. Log in to your PayPal account and go to your Profile > Profile and settings section 2. In your Info section there is an Email section - click the Update link in the Email section 3. In there you'll see that you can have up to 8 email addresses associated with the account. Click "Add" and add the new email address to your list and then select it and click "Confirm".  That will send you a confirmation email with a link to click to confirm the address. 4. Now you can go back to the list, select the new address, and click "Make Primary".

  • I am trying to change my primary email address for it has been compromised. the email address I am trying to change it to is my rescue email address? how do I change my primary email address?

    I am trying to change my primary address for it has been compromised. The email address I am trying to change it to is my "rescue" email address. How do I change my primary email address to my rescue email address? can I delete my rescue email address so I can use it as my primary?

    You will have to delete your rescue email address first, then go back and change your primary.
    Source: http://support.apple.com/kb/ht5312
    You can edit or delete your rescue email address at My Apple ID. To edit your rescue email address:
    Navigate to My Apple ID using your web browser.
    Click "Manage your account"
    When prompted, sign in using your Apple ID and password.
    Click Password & Security
    You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
    Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so. 

  • I want to change my primary email address, and use one already associated with my account why can I not do this ?, I want to change my primary email address, and use one already associated with my account why can I not do this ?

    I want to change my primary email address, and use one already associated with my account why can I not do this ?, I want to change my primary email address, and use one already associated with my account why can I not do this ?  I don't want to create another one if I really don't need to
    Any ideas ?

    I'm afraid that once an address has been associated with an Apple ID you can't re-use it in any way. You will have to create another address (such as a free on from GMail or Yahoo for example).

  • TS3988 I need to change my icloud email address

    How do I go about changing my email address on my icloud?

    This article explains how to change the primary email address associated with an Apple ID (an iCloud ID is also an Apple ID): http://support.apple.com/kb/HT5621.  Note: you cannot change an ID that is an @mac.com, @me.com or @icloud.com address.
    After changing the ID, you will need to change it on your devices by going to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iDevice, then signing back in with the changed ID.  (If you are signed into the account on a computer, sign out/then back in in System Preferences>iCloud on a Mac; or on the iCloud control panel for Windows on a PC.)

  • I've change my primary email address now im having trouble with my password

    i changed my primary email address because i had a new one. Now in my icloud security thing is still using my old one, everytime i type in my password it always say its wrong. But i check my app store apple id,, it says my new  apple id
    I tried to "delete account" on settings then icloud but my old apple id pops up and everytime it asks for password,, i type in my old password it says it was wrong, i typed in my  new one it says its wrong.
    WHAT SHOULD I DO??

    You need to go to apple id site and change it back, without verifying for just as long as it takes to delete icloud account on your phone. Once deleted - change it back and verify.

  • I need to change my iCloud email address.  I changed it for my Apple id but I can't log out of iCloud to change it there.  Find my iPad is activated so I can't delete my iCloud account.  I don't have the email address the iCloud login has anymore.

    I need to change my iCloud email address.  I changed it for my Apple id but I can't log out of iCloud to change it there.  Find my iPad is activated so I can't delete my iCloud account.  I don't have the email address the iCloud login has anymore so I can't have the password sent there.  To sum it up, iCloud has an old email for the account log-in.  I don't remember the password for the old email.  I have Find My iPad activated so the iCloud account cannot be deleted.  And I am already logged out of iTunes & App Store. 

    If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple IDand that ID is a previous version of your current ID, not an entirely different one.
    This feature has been introduced to make stolen phones useless to those that have stolen them.
    However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details and some other circumstances.
    The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device. It may take a short while to remove the account.
    You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
    This article provides more information about Activation Lock.

  • I show and old defunct email address for my Apple ID on my APP store, iCloud, and iTune accounts and cannot log in.  I am told my ID or password is incorrect.  I did change my primary email address.  that is the app ID that is showing.

    How do I rename my App Store, iCloud, and iTunes accounts so i can update apps and software?  I have closed the original email address i started my App Store, icloud, and iTunes account and cannot log in unders that Apple ID.  I have tried going through device and my MacBook Air.  Where can i get on-line assistance?

    If you mean you are trying to delete your iCloud account in iOS 7 and you don't know the passwod for the old ID, do one of the following:
    If you still have access to your old email address, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your iCloud ID.  Tap edit next to the primary email account, tap Edit, change it back to your old email account and verify it.  Then edit the name of the account to change it back to your old email address.  You should then be able to turn off Find My iPhone with your password. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back and change your primary email address and iCloud ID back to the way it was.  You will then be able to go to Settings>iCloud and sign in with your current ID and password to reconnect to your iCloud account.
    If you don't have access to your old email address, you will have to contact Apple to get them to reset the password for it so you can disable Find My iPhone and sign into your iCloud account.  You will have to prove your identity to them in order to do so.  You can either contact iTunes support for assistance with this (https://ssl.apple.com/emea/support/itunes/contact.html), or contact Apple Support (http://www.apple.com/support/icloud/contact/).

  • Why can't I change my primary email address in Apple ID?

    I want to change my primary email address to the one I use most for be the same as my Apple ID. Right now it is an old email address but when I try to change it I get a message that it is already set up in an Apple ID account.

    Frequently asked questions about Apple ID
    http://support.apple.com/kb/he37

  • I want to change my primary email address

    I wan to change my btinternet primary email address to another one, either my sub account address or a new one.  I don't mind which.  I've been trying for 9 days now to have this done, and BT keep saying they'll do it but they haven't.
    Has anyone else tried to do this and if so have they actually succeeded in getting a new primary email address?
    Thanks
    Solved!
    Go to Solution.

    Hi harrybeadlebaum
    Thank you for your reply it is much appreciated.
    Basically I want to change my primary email address as I've changed my surname following separation from my husband, and don't want any association with my old name which it was.  I wish it was only spam I want to get rid of.  Yes, you're right, I'm using webmail not outlook or similar.
    Unfortunately I've already begun the long and tortuous process of getting my primary email address changed and am now on day 9 of frustrating emails, telephone calls with the call centre in India (or somewhere)  Each time I talk to someone they assure me it will be done in 24 hours, 48 hours, by the end of the day..... I expect this sounds familiar to you if you've been there?  Your comment about a breakdown in communication is perhaps an understatement!  I've come to the conclusion they fully understand what I want but just aren't interested in seeing it through. All they want to know at the end of the phone call is if I'm happy with how they've dealt with my call.  Well yes I am at the time, as they understand what I want, relay back to me what I want, but don't actually deliver.  Promises, promises, promises.
    I've now lodged a formal complaint to BT and am sure I'll get the usual responses about process, systems, blah blah blah...
    Sigh.  As you may guess I'm absolutely fizzing about it all!!  I've already wasted hours of my life chasing it, just can't stop though - don't give up!!  However, am pleased to know that someone has got it done,  so I'll just keep trying and boy is it trying....
    Rant over,  I'll let everyone know how I get on!
    From a very irate and now crabby mrs blobby

  • Change the primary email address

    I want to change the primary email address of skype. When I did this change on the skype webpage, a box was popped up for the password. I input it and clicked the save button, but this box stayed there.
    Solved!
    Go to Solution.

    Dear Readers,
    As Sunqan wrote, above, we here in the Community can not restore account access, and neither can anyone here change or update any Skype accountholder's account details or information.  Please contact Skype Customer Service directly. 
    Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
    Skype is aware of continued website problems, however if you start with temporarily enabling website scripts and pop-up dialogue boxes, that may help.  If you experience difficulty reaching Skype Customer Service or find yourself redirected back to the Community, please try again using a different web browser and choosing a different path through the various drop-down menu options presented.
    Also, look to approve a pop-up dialogue box which would connect you to start an instant message chat with a customer service agent. If you have pop-ups blocked in your browser settings, this will also block reaching an agent.
    Last and not least, when you reach the last step of the process, remember to click on the "Start Chat" link when you are provided the choice of visiting the Community or starting an instant message chat with a customer service agent.
    Topic now closed.
    Regards,
    Elaine
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

  • I accidentally screwed up my apple id when trying to change my primary email address. Password recovery options and security questions arent working either to restore

    I accidentally screwed up my apple id when trying to change my primary email address. Password recovery options and security questions arent working either to restore. Created a new appleid just to get into forums to ask a question but hesitate to sync itunes and iphone with it as i may lose all purchased music apps etc. can anyone help? i have received no email response frm apple support, it's been over 48 hours

    I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
    The old email address no longer exists - I haven't used it in a year probably and I no longer have the account.  I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there.  On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back.  Every 2 seconds I am asked to log in using the old non-existent email.  The device is currently useless.
    The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
    Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option?

  • I changed my primary email address because I could not access my old email and now my new iphone asks me to sign in to my old account in order to backup my apps and music from my icloud

    I changed my primary email address because I could not access my old email and now my new iphone asks me to sign in to my old account in order to backup my apps and music from my icloud. when I try to sign in using my password it says it is the wrong password.

    If you are only updating apps, that's normal  Apps and other purchased media are permanently tied to the ID used to purchase them.  You also don't back up apps or music to iCloud, the only thing backed up to iCloud is your app data, which is part of your iCloud backup by default.
    Is your phone signed into the old ID in Settings>iCloud?

  • HT5312 Hello everyone, i need to change my rescue email address in order to retrieve the answers to my secret questions which I forgot. Any clues on how to do that? Thanks in advance

    Hello everyone, i need to change my rescue email address in order to retrieve the answers to my secret questions which I forgot. Any clues on how to do that? Thanks in advance

    If you can't remember your security questions go to  Express Lane , select iTunes from the list, then iTunes store.    On the next screen select account Management.    There, select iTunes store account security and write that you would like to reset your security questions and / or answers.
    You should get an eMail reply over the next 24 hours.

  • Need to change my iCloud email address

    I need to change my iCloud email address

    Rathbone Hall wrote:
    JasonDyet
    Feb 3, 2012 3:05 PM 
    I need to change my iCloud email address
    The answers to this post seem to refer to an iphone.
    My question is regarding setting up an icloud account and password an my new MacBookPro. Everytime I click iClouds in Settings I am asked for the password for <[email protected]>.....an email I did not setup.       
    Please help.
    An iCloud account is an iCloud account. It is not computer or iPad or iPhone specific.
    Go here -> https://iforgot.apple.com
    Also, you can keep that account and simply set up an alias for email.
    -> iCloud: Create or change email aliases

Maybe you are looking for

  • Cant add files and use itunes at the same time?

    I am totally confused as to why Itunes is Frozen when im adding files. I usually manually add my music to itunes myself. I figured why not take advantage and just have it do it for me. Now i cant play or pause the music as its doing this. The main pr

  • Adobe Acrobat 9 Standard Install with all Updates - Transform Issues

    I'm new here so forgive me if this has already been answered someplace and I missed it. I am running windows XP SP3 and have Adobe Acrobat 8 Standard installed on my system. I am attempting up install version 9 standard with all the updates (9.1 thro

  • How to access tables in another workspace (same server) ?

    This one is probably simple, but I can't figure it out : we have different applications in different workspaces but on the same server : how I can simply access tables (read only is enough) in a different workspace than the application ? Edited by: J

  • Third party scenrio

    Hi Guru, I got the two requirements i am not able to fulfill both the requirement. Both the requirements which is related with third party 1. In case of "Third party scenario" Company can only bill to the customer if Invoice verification part is over

  • [SOLVED] Does .pkg.tar.gz contain all dependencies ?

    Hey , while doing "makepkg -s" .. the resulting .pkg.tar.gz is formed. Does this file contain all the dependencies as well ? Does this mean, if i store this file, Then in a new installation I wont have to do makepkg or anything. I can just install it