I think i went over my prepaid card funds. It no longer lets me download apps. HELP!
I think i may have gone over the amount of money i had. What am i supposed to do now ? It keeps saying my credit card is invalid. Any ideas on how to fix this? thanks!
Hi..
You can email Apple for help but the link is for the iTunes store not the Mac App Store. You've inadvertently poasted in the Using Mac App Store forum but that's ok. Billing issues are the same for the iTunes Store.
Click here > Apple - Support - iTunes Store - Contact Us
It wont accept my new card detail as im back in the UK
Your credit or debit card credentials must be associated with the same country where you reside.
"Although you can browse the iTunes Store in any country without being signed in, you can only purchase content from the iTunes Store for your own country. This is enforced via the billing address associated with your credit card or other payment method that you use with the iTunes Store, rather than your actual geographic location."
From here > The Complete Guide to Using the iTunes Store | iLounge Article
Similar Messages
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My app store wont let me download apps, asks me to update my payment details then says theres a problem with previous purchase and card is expired which is untrue someone help me pls
This is a User to User Forum...
See Here for
Mac Apps Store Customer Service
http://www.apple.com/support/mac/app-store/contact.html?form=account
iTunes Customer Service Contact
http://www.apple.com/support/itunes/contact.html -
my iphone wont let me download apps and is telling me to put in credit card stuff for free apps help me
You can create a new Apple ID without using a credit card for download free apps by following this guide: http://support.apple.com/kb/ht2534. Follow it exactly as writtien. Note that you have to download and try to install a free app and then create the ID.
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It keeps having me verify my billing won't let me download apps update apps nothing I don't want to purchase anything but it insist on me putting in credit card info please help
If you want to use your current ID you will either have to provide a credit card or redeem an iTunes gift card. Otherwise you can create a new ID without a credit card to purchase free apps by following this exactly as written: http://support.apple.com/kb/ht2534.
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Ipod touch wont let me download apps or music w/o credit card info
I just got a 4th Gen IPod touch, and i put in a $15 gift card.. But it wont let me download apps, or music, unless i have my credit card info in.
Did you go to Settings.iTunes and App stores and sign out and sign in with the updated ID?
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i downloaded a itunes card and it will not let me download songs or apps it just says billing information what do i do?
You need to make sure your billing address is correct whether or not you use an iTunes gift card or not.
http://support.apple.com/kb/HT1918
"Note: The payment methods that the iTunes Store accepts can be found in the payment type section. If you do not want a payment method on your account, select None in the payment type section." -
Hi. My name is Kim. I was wanting to know if anyone has gone through similar experience. I redeemed a iTunes gift card that was given to me. I'm told by iTunes store to sign in which I do, but then it takes me straight to billing I enter the correct three digit security code, then what happens it tells me invalid Cvv. Could someone please tell me this what does my debit card have to do with my having a redeemed ITunes card to use, and why doesn't let me download my music. I use a iPhone 3GS. Thanks
Hi Kim ...
Might not just be the security code > iTunes Store: My credit card's security code or zip code does not match my bank's records
Apple "verifies" your billing credentials with every transaction.
what does my debit card have to do with my having a redeemed ITunes card
If the total purchase price of the media including any applicable taxes or fees exceeds the balance of the redeemed card, then the difference is charged to your debit or credit card account.
iTUNES STORE - TERMS AND CONDITIONS < re taxes and fees
You don't have to have a credit or debit account setup > Create an iTunes App Store account without a credit card -
card code is not properly activated
If the store that you bought it from is nearby then you could try going back to it and asking them to activate it properly. If it's not, or if they can't/won't activate it, then try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
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I need help!
This same thing happend to me, you have to make a new account and you have to chose your birthday as if your under 18 or 16, because if you dont own a credit card, you shouldnt be over this age, so basictly just make a new email and appleID and when you chose your birthday, do it under 16 years of age (or your REAL birthday) and you should have an option of clicking "none" for credit card options, but if you want to buy something, you will have to do the credit card stuff, or you can just buy an apple gift card at basictly any store, So this is how i fixed my problum, i hope it works for you, write back your responce of how it worked out please!
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I don't know wha to do. When I try to get apps (even free) or music on iTunes (even with my gift card), a notice pops up saying there was a problem with a previous billing purchase, then it takes me to my card info and address and no matter what it always tells me my security code is invalid. I've gone through 3 cards (all worked to purchase items from a store or anything) and I've even updated my phone when i was told that I had to do that before I could download anything. I can't figure out what the problem is. PLEASE SOMEONE HELP!!
From iTunes menu Bar, Store > View Account > Edit "Payment Type" under "Apple ID summary"
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Help can't download or up date anything as when I put my apple id in ot say that this apple id has not yet been used in the itunes store tap review to sign in when I go on the page it ask me for my bank details which I dont want to put in thanks
Try redemaing an itunes gift card.
Otherwise,
Create a NEW account/ID for her using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before. Make sure you specify a birthdate that results in being at least 13 years old
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card -
Why wont apple let me download apps without a credit card?
Why wont apple let me get an apple ID without a "no credit card" suggestion in the payment method?
I dont buy my apps and I dont understand why my sister (and other people) were able to make an apple ID without putting a credit card.
Though I can enter my apple ID account when it comes to the game center, when I try to download an app that problem always appears. So now I'm using my sister's ID, but I really want to have my own.Follow it through to the payment methods and choose None if it is available.
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I had money on the card at the time when i bought the game and still have more than enough money on the card..... So why does it keep saying to go to payment history to fix the problem? Can anyone help?
?
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Help me it keeps saying there is a billing problem with this purchase tap continue and sign in to view billing information!
And then it goes to sign in so I sign and then it takes me to my card well I don't use it any more so how do I get rid of it it does the same thingfor all the free things fix it pleaseWelcome to the user to User Technical Support Forum provided by Apple.
hendersonwoman wrote:
Help me it keeps saying there is a billing problem ... fix it please
For your issue... Contact iTunes Support...
Use this Link > Apple Support iTunes Store Contact -
ok So my for months I have been trying to fix this. A few months ago my credit card got turned off. Ever since then my iphone wont let me say 'no credit card' and I can't download anything or update anything. I have tried making a new Apple ID. Nothing is working. can somelme please help me
Hello uriah12345,
Thanks for the question. Based on what you stated, it seems like you dont want to use a credit card with the Apple ID and it wont let you. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
Why can’t I select None when I edit my Apple ID payment information? - Apple Support
Thanks for using Apple Support Communities.
Cheers,
Mario
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