I think it's toast- HELP

When my iphone powers on it has a black screen with letters and numbers flying all over the place, any ideas what the heck happened? It was fine and now... well, not so fine

Try resetting your iPhone by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.

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I am trying to install an update for my macbook pro retina display and my mac wont restart because it says my mail is still open but when i try and open my mail, it wont let me. I think it crashed. Help?

I am trying to install an update for my macbook pro retina display and my mac wont restart because it says my mail is still open but when i try and open my mail, it wont let me. I think it crashed. Help?

Go to: Apple > Force Quit
and select Mail > Force Ouit.

TS1702 My iPod Touch 4th generation just won't download apps. I have tried everything I can think of. Please help!

My iPod Touch 4th generation just won't download apps. I have tried everything I can think of. Please help!

Hi, when you say you have tried everything... I presume you have gone into Settings > Store and logged out and back in with your account details?
You could try purchasing an app via iTunes to see if its an issue with the device or the account you're using.
Hope this helps.

My iPhone 5 speaker suddenly doesn't work properly! The volume is so low I can't hear the phone ring. I've restored and updated and done everything I can think of. Please help!

My iPhone 5 speaker suddenly doesn't work properly! The volume is so low I can't hear the phone ring. I've restored and updated and done everything I can think of. Please help!

Sorry, I think you got scam.
Last thing you can try is restore as new:
http://support.apple.com/kb/HT1414

I have OSX 10.7.5, my idvd is not working correctly. Should I re-download this version again , do you think that it will help to improve the idvd operation?

I have OSX 10.7.5 on my imac, my idvd is not working correctly. Should I re-download this version again , do you think that it will help to improve the idvd operation?

First, iDVD is not and never has been part of OS X. If iDVD is not working correctly, then you should investigate possible problems with that application, support files, preferences, or cache.
Of course you can always reinstall OS X if you wish:
Reinstalling Lion/Mountain Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

Videos don't work on IE8 or Firefox, have tried all I can think of. Please help?

A bit of background.
My computer runs Windoxs XP 2002, with Service Pack 3. About two months ago I noticed that youtube did not work on IE7, so I recently downloaded IE8...needless to say videos still don't work (on youtube and bbc amongst others). I have Adobe Flash Player 10.1.102.64 (the latest I think).
By don't work I mean that when I go to bbc the vidoes either appear as a still, which one would normally click on to start, or they appear blank / white. When they appear as a still and I click on the video, the place where the video was goes blank.
Youtube loads really strangely (I think kind of like HTML version) and no vidoes work.
I have checked that all add-ons are enabled, and my Java is up to date. I have also fiddled aroud with the "enable hardware acceleration" but to no avail.
On top of that I have uninstalled and re-installed both flash player and IE8 (the second time I downloaded IE8 I clicked on the 32 bit version). When installing flash player I used the desktop version and disconnected from the internet just to make sure.
Having looked on some forums I tried Firefox but again no luck. I am getting really frustrated as I have no idea what to do.
In terms of do I operate 32 bit or 64 bit, I don't know (if someone could tell me how to find out then I will).
Please can someone help?
Thanks
Will

Adding the read permissions to the registry key as noted above fixes the problem when the 'read' permissions for "USERS' is missing.
In systems I have checked the key has the USERS permission ACE before 10.1.102.64 is installed and missing after the installation.
On Windows Server 2003 the key inherits 'Authenticated Users' instead of 'Users' which should be true for all systems post-XP. The inheritance seems to be removed and keys are not copied in correctly.
I believe, and this should be checked with Microsoft, that the inheritance needs to be restored and the root of CLASSES/MIME. This is what I have chosen to do as this is the way it is on all working systems.
The error may be caused by one of the trojans that has attempted to exploit Adobe Flash as this would cause Power Users(this account is missing too) to install a new control. They could then be redirected to another rogue site where malware could be installed. All of my systems run as standard users and I only run as admin to do installs and repairs so this exploit would not easily work.
This is a good warning to not run as a Power User. As Administrator the exploit won't trigger as the administrator ACE has been copied to the key.
I believe this may be a good example of an 'Elevation of Privileges' type of exploit. This is the Find-A-Hole-And-Make-It-Bigger Exploit (FAHAMIBE) Say that three times fast.
Kidding aside. I hope this is useful to somebody but may not be the cause of all errors like this one so check very carefully.
I don't think this is caused by the newest Adobe installer or release.
Message was edited by: jvierra21

My 2002 Quicksilver i think is shot plz help

OK so i have a 2002 qs dual 1.0's and i think something is bad. I have had little trouble with it till now. About 2 weeks ago i knoticed the computer freezing, i mean like stopping no spinng wheel, just freeze up and the clock stops and everything. It used to happen about once every 5 hours or so. No it happens about once every 10 minutes. How can i figure out what the problem is with my computer? Where are the crash logs and stuff. I re installed OSX fresh on the HD about a week ago, so i think its either a bad processor or stick of ram. can anyone help? THanks

The logs are found in Apple menu -> About This Mac -> More Info in the System Profiler.
Now one other thing which could be happening, is a dying clock battery. Here's the article on which Macs have which clock batteries:
http://docs.info.apple.com/article.html?artnum=86181

Grey Screen start - Tried EVERYTHING (I think) ...Please help?

Hi there,
OK, so this computer has served me well since the year 2000! But yesterday the poo hit the fan and now we got problems...
Computer: PowerBook G4, running OS X 10.3.9
Symptoms:
start up chime works
apple and wheel-thing show up
Sometimes it flashes to a blue screen for a bit
but then ends up a blank grey screen
DOES start up in Safe Mode, but upon restart - same thing - grey.
Stuff I've tried:
Safe Mode start - got rid of all login items (I left itunes and some "disk warrior starter") - reboot - still grey
reset the power management unit through the button under the keyboard (although in safe mode the date is still accurate...so...?)
when I reset that PMU i got a pink and green screen on startup, followed by flashing stripes, followed by grey.
Tried fsck single-user start - did basic check - "all files seemed to be ok"
Tried restarting with a new account - Got a flashing ? and globe/world for a bit - then grey.
---I think that is everything. I dont have any disks, or another mac to network with ....
If anyone knows of a fix, or other things I should try, I'd be VERY grateful!!
I could even use it in safe mode, but I need the internet (running from a PC card).
Thanks very much,
Kacey
P.S. it took a short fall from a couch the other day too, I thought something was knocked loose inside, but I opened it and everything looks attached and copacetic.
thanks

Hi again Kacey,
P.S. it took a short fall from a couch the other day too, I thought something was knocked loose inside, but I opened it and everything looks attached and copacetic.
I would double check RAM and card etc. for loose fit.
Tried restarting with a new account - Got a flashing ? and globe/world for a bit - then grey.
When you tried booting to the other account it was showing that it was trying to find a Network startup. If can startup in Safe Mode see if you can go to System Preferences>Startup Disk and reselect your HD. Click the padlock to lock the preference. Then restart.
Safe Mode start - got rid of all login items (I left itunes and some "disk warrior starter") - reboot - still grey
Deselect "all" login items. Try to restart.
Is there any way to reinstall the os without system disks, or can i burn a system disk from the web into another computer and dvd...Then reinstall? (that's a stretch I know)
No, that is not possible. You must purchase a retail set of disks. You can find these on sites such as ebay or perhaps FastMac. Just make sure you purchase full retail install disks. Even that you are in Mexico you should be able to find disks online from resellers that will ship to you.
The one thing I didn't try is the instructions for the Blue Screen start up, as they were so long, and didnt describe my problem. But do you think that might help?
This I am not sure about, I would have to review the steps for startup to Blue Screen. You did say that the computer attempted to boot to Blue Screen for a few seconds, I believe, and then went to grey screen, so I am not sure if this would help.
And just in case, if you have any peripherals connected make sure they are disconnected when rebooting.
hopefully someone else here may have suggestions for your to try beyond these,
LS

Exported from Premiere as NTSC, but Encore thinks it's PAL - Help!

Encore 3.0.0.268
Source video: AVI, 29.97 fps, 720x480, 32kHz 16-bit stereo
Exported from Premiere Pro to Encore with the following settings:
NTSC, 720x480, 29.97 drop frame [fps], Lower, Quality 4.5
48 kHz, 16 bit, PCM
VBR, 1 Pass, Min 2.02, Target 4.78, Max 7.00 [Mbps]
But!... when I open the project in Encore, it only lists PAL options. For example, if I try adding a menu, it adds the PAL version instead of the NTSC version (which does exist in the Library folder). If I remove all the PAL menu files from the Library folder, then it doesn't list any menus at all for this project (except a couple HD ones) - ie, it's ignoring the NTSC menus.
Also, if I look at the Transcode Settings, the only choices are PAL.
NOTE: I already have NTSC set as the Default Television Standard in Encore General Preferences.
Why does Encore think the video is PAL? How can I make it think otherwise without redoing the whole export in Premiere?

See reply in
duplicate post

Windows thinks the mobile device helper isnt working - idoit!

every time i get into itunes windows pops this message up saying that the apple mobile device helper has stopped working , but i can update my ipod and ive tryed the services directoty start/stop function for the helper. ive updated everything i can on vista and made sure that i have all the apple updates. does any one know how to shut that **** thing off. it drives me crazy they just keep poping up! help!

every time i get into itunes windows pops this message up saying that the apple mobile device helper has stopped working
With that one, see the following announcement:
http://discussions.apple.com/ann.jspa?annID=640
... and for more info on using MSConfig, see:
Using MSCONFIG to troubleshoot conflicts in Windows Vista

Do you think a MicroFilter will help when fitted t...

Our broadband has been getting slower since the engineers replaced a pole 30 feet down the road and had all the cables disconnected and on the floor.
I emailed BT via the contact us on Broadband speed.
I explained it has gradullly got worse and that we are down in speed by over 25%.
Our normal good rate (for round here anyway) is 2.2meg down 0.5 meg up.
The Hub connects at 2.8 down on a good day hence our 2.2, never know why hub can connect at that but we get lower.
Anyway the responce i got was as follows:
**Edited**
Seemed a bit weired to em as we have a Type 5: SSFP Infinity Master socket which has no requirement for Microfilters, which is what I said in my reply.
"Not sure if sending a new micro filter will do anything, as the router is connected directly to the main socket which incorporates the filter I think.
It was fitted by the engineer called out when the line went flaky a while ago, it is a Type 5: SSFP Infinity
No other phones connected to extensions, need a micro filter either using this type of Main socket.
If you are sending a new socket faceplate incorporating the filter?? maybe that will work.
His responce
**Edited**
I do not think this will achieve anything, I know the call center Helpdesk are not engineers and only follow a flowchart but you would expect it to show them microfilters are not even used with this type of socket.
We have filters to try in any case if a Moderator/Engineer expert could shed some light on this.
It is high time BT bit the bullet and had UK call Center Helpdesks with people who know what the hell they are doing.
Deyrick

No problem adding info although further diagnostics on the speedtest has not worked for months.
As original was edited
Basically answer that came back was, the line and hub had been tested and found good and they reckoned it was the Microfilter between the socket and the Hub, considering with the Type 5: SSFP Infinity master socket you do not use filters I thought it strange.
Which is what i said in reply, their reply said having looked at it, they would still send Micro Filter and it will cure the issue for good.
Some hope.
Last time we had issues they supposedly checked the line out remotly and found nothing.
Funny thing we called out an enginner and he traced it to dodgy wire in the Cabinet.
So have not much faith in the helpdesks remote tracing of anything.
12/05/2014 09:03
Connection Information
Line state:
Connected
Connection time:
0 days, 02:47:45
Downstream:
2.688 Mbps
Upstream:
448 Kbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.1 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
15.1 dB / 20.0 dB
Line attenuation (Down/Up):
49.6 dB / 29.0 dB
Output power (Down/Up):
19.0 dBm / 11.9 dBm
FEC Events (Down/Up):
280 / 0
CRC Events (Down/Up):
16 / 0
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
25 / 0
Error Seconds (Local/Remote):
48 / 17
download 1.71 upload 0.37 ping 46.88
The further Diagnostics will not run just comes up with error
The Performance Tester is currently unable to run a speed test for your broadband connection. Please try again shortly, however if this problem persists, raise the issue with your service provider.
It has not run the Further Diagnostics for months now and it does not run for loads of other people either from threads i ahve read. Needs fixing.

Xperia z1 (I think) non-responsive PLEASE HELP

Hello...I hope someone can help me.
I have read thru many of the fixes and tried them with no success. This is where I am at the moment
Phone was plugged into wall charger overnight...no "charging" light
Software was updated 3 days ago with no issues
Power+up volume NOTHING (red light solid when connted to charger and flashed when not)
Power + down volume Green light for 10 sec, power up cycle then power down & greyish screen for 30 sec, power up cycle, vibrate and fade to black...For this, I waited 5 minutes then pressed power to turn on. Phone powered up and then shut down.
Please help!

Just keep it connected to wall socket for 2 hours,after that force shutdown(power button+vol up until the phone vibrates 3 times).Do not try to turn on the phone,leave it off.Download SUS and repair:
http://www.sonymobile.com/gb/tools/update-service/
All we have to decide is what to do with the time that is given to us - J.R.R. Tolkien

I think i disconnected wrong HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1

I had my ipod nano plugged in but it wasn't showing up in itunes so i just unplugged and it froze completley it says its paused and its charging i've tried the r's and it still isn't working did i completely screw it up or is there a way i can fix it??? lie if i let it die???
Please please help me
thank you

In some cases, the iPod might get into a state in which the battery needs to be drained before it can be reset so try these steps.
1. Disconnect iPod from all power sources and leave it disconnected for about 24 hours.
2. Reconnect iPod to the Apple iPod Power Adapter or the computer and reset it.

My new Macbook Pro thinks it's 1999, HELP

I have a new Macbook Pro top of the line. It's great. It zooms at the local internet point both up and downloading but at home it is a total dog.
My old tired laptop pc that the Mac should replace is lightning fast via the same wifi, my wifes laptop zooms and my kids PC's are very fast...all via wifi.
BUT...my new big bucks Macbook pro slugs along and is painfully slow both up and down. (it is super fast at the local internet point)
ANY suggestions as to why this could be?
I am in Italy and have the best and fastest ADSL that Telecom Italia offers.

So Mezz, your home wifi network is so 1999. Your MBP is 2007. Have you heard of obtaining a clue about the settings on your home network? There are people, even at Telecom Italia, who could do this quickly for you, by phone or at your home, if they are not all out on vacation or striking or something. Ask the tech to crank up your asdl for your MBP, and make your family's clunker pc boxes crawl? Heh. The tech help on the phone will walk you through your configuration I am sure. Why your MBP works faster at the local Cafe Del Dogge: their configuration is more ... robust? Clone it. Your home wifi should be so robust. You are already paying the big Euros for it to be robust. Make it happen! Let your American side come out! Whine and you shall be served! Call the tech service for Telecom Italia. Maybe it's in Bombay, too? Ciao. Maybe after being on hold a while you'll be at the top of the line there, too.

CD burning issues using G4, iTunes & Roxio Toast- HELP!!

Greetings all,
My DVD/CD burner died a few months ago and I replaced it with an identical Pioneer DVD-RW DVR-110D. Now, iTunes does not allow me to burn at all, so I've been using Toast 6 Titanium. However, Toast now burns incredibly slow- a 70 minute CD in about 20 minutes. It used to be like 7 or 8 minutes.
How can I correct these problems so I can burn at 8x OR 16x once again in either program?
I tried to get answers at Roxio's site, but their board blows- it won't allow me to sign up for their message board.
Please assist- technology truly hates me.
thanks, Kevin

Hi
In Panther, you need to run PatchBurn for iApp/Finder burn support.
Toast is a separate issue. You may want to re-install and/or update your version. Also try another brand of media.

I think it's toast- HELP

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