I think my exchange has been upgraded but BT can't...

Hi,
Talk Talk have tried to entice me away from BT and told me my BT exchange (Repton - EMRPTON) has been upgraded, which I kind of believe if I look on the samknows website and the fact that BT now say my telephone number should be between 6.5 and 15 Mbps, estimated at 11Mbps.
Now I've called BT twice and nobody seems to be able to understand what I am asking.
All I want to know is why their website has been updated to show the above figures, do I only get the following from the http://speedtester.bt.com site:
Download speed achieved during the test was - 4.61 Mbps
For your connection, the acceptable range of speeds is 0.6 Mbps-7.15 Mbps.
Additional Information:
Your DSL Connection Rate :6.56 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 5 Mbps
Can anyone shed any light onto my request. How do I get 11Mbps?? Do I need to do anything like get a BT Home Hub 3?
Surely my line profile should be 15Mbps?
Many thanks for reading this and here's hoping for an answer.

Please see
Am I on ADSL Max or ADSL2+
all of the home hubs will work at the higher speed.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

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adetoye50 wrote:
Dear Contacts Journal Support Team,
FYI, this is a user to user support forum. You are NOT addressing Apple here.
Honestly, I doubt anyone is really going to take the time to read the novel you have written.

I think my exchange has been upgraded but BT can't...

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