I think my hard drive might be fried!/White screen of death sequel

Yeah...So to add to the lovely white screen of death that I had before, I CAN now put the OS X disks in the cd drive. BUT here's the catch. To get into the disk first aid, it goes through it as it should, BUT there's no hard drive image!

That would be freakin' sweet if it could do that. I wouldn't want to have something run on a USB port 24/7 but I'd rather not have to be without a computer either. I'm running on my parent's iTV right now.

Similar Messages

  • I think my hard drive might be getting ready to crash again.

    I'm starting to see some awfully weird stuff right now... after hard reboots due to X lockups (Sauerbraten fucking up), I seem to be losing data from config files that weren't being written to or used at the time of the reboot - .viminfo, for example, and the XML config stuff for Galeon. I also lost everything in my .xinitrc file after a normal, clean reboot. No SMART errors but I am getting rather suspicious. And no rootkits or trojans, AFAICT.
    (Had this drive for only 2 years though, it shouldn't be failing now. Then again, it might have crashed before.)
    Here's what smartctl --all has to say:
    smartctl version 5.36 [i686-pc-linux-gnu] Copyright (C) 2002-6 Bruce Allen
    Home page is http://smartmontools.sourceforge.net/
    === START OF INFORMATION SECTION ===
    Model Family: Western Digital Caviar family
    Device Model: WDC WD400BB-00JHA0
    Serial Number: WD-WMAMC1539009
    Firmware Version: 05.01C05
    User Capacity: 40,020,664,320 bytes
    Device is: In smartctl database [for details use: -P show]
    ATA Version is: 6
    ATA Standard is: Exact ATA specification draft version not indicated
    Local Time is: Wed Jul 12 14:26:23 2006 EDT
    SMART support is: Available - device has SMART capability.
    SMART support is: Enabled
    === START OF READ SMART DATA SECTION ===
    SMART overall-health self-assessment test result: PASSED
    General SMART Values:
    Offline data collection status: (0x82) Offline data collection activity
    was completed without error.
    Auto Offline Data Collection: Enabled.
    Self-test execution status: ( 0) The previous self-test routine completed without error or no self-test has ever
    been run.
    Total time to complete Offline
    data collection: (1260) seconds.
    Offline data collection
    capabilities: (0x7b) SMART execute Offline immediate.
    Auto Offline data collection on/off support.
    Suspend Offline collection upon new
    command.
    Offline surface scan supported.
    Self-test supported.
    Conveyance Self-test supported.
    Selective Self-test supported.
    SMART capabilities: (0x0003) Saves SMART data before entering
    power-saving mode.
    Supports SMART auto save timer.
    Error logging capability: (0x01) Error logging supported.
    No General Purpose Logging support.
    Short self-test routine
    recommended polling time: ( 2) minutes.
    Extended self-test routine
    recommended polling time: ( 23) minutes.
    Conveyance self-test routine
    recommended polling time: ( 5) minutes.
    SMART Attributes Data Structure revision number: 16
    Vendor Specific SMART Attributes with Thresholds:
    ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
    1 Raw_Read_Error_Rate 0x000f 200 200 051 Pre-fail Always - 0
    3 Spin_Up_Time 0x0003 168 166 021 Pre-fail Always - 2591
    4 Start_Stop_Count 0x0032 099 099 000 Old_age Always - 1443
    5 Reallocated_Sector_Ct 0x0033 200 200 140 Pre-fail Always - 0
    7 Seek_Error_Rate 0x000f 200 200 051 Pre-fail Always - 0
    9 Power_On_Hours 0x0032 093 093 000 Old_age Always - 5145
    10 Spin_Retry_Count 0x0013 100 100 051 Pre-fail Always - 0
    11 Calibration_Retry_Count 0x0012 100 100 051 Old_age Always - 0
    12 Power_Cycle_Count 0x0032 099 099 000 Old_age Always - 1443
    194 Temperature_Celsius 0x0022 103 088 000 Old_age Always - 40
    196 Reallocated_Event_Count 0x0032 200 200 000 Old_age Always - 0
    197 Current_Pending_Sector 0x0012 200 200 000 Old_age Always - 0
    198 Offline_Uncorrectable 0x0010 200 200 000 Old_age Offline - 0
    199 UDMA_CRC_Error_Count 0x003e 200 200 000 Old_age Always - 0
    200 Multi_Zone_Error_Rate 0x0009 200 200 051 Pre-fail Offline - 0
    SMART Error Log Version: 1
    No Errors Logged
    SMART Self-test log structure revision number 1
    No self-tests have been logged. [To run self-tests, use: smartctl -t]
    SMART Selective self-test log data structure revision number 1
    SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
    1 0 0 Not_testing
    2 0 0 Not_testing
    3 0 0 Not_testing
    4 0 0 Not_testing
    5 0 0 Not_testing
    Selective self-test flags (0x0):
    After scanning selected spans, do NOT read-scan remainder of disk.
    If Selective self-test is pending on power-up, resume after 0 minute delay.

    - Electrostatic discharges: drive was pulled from a lightning-fried machine, apparently undamaged (I figured that it would be either okay or dead, given the surge's magnitude), but I'm starting to wonder if something got a little scrambled. If so, though. it took a while to show uo.
    ESD damage is cumulative. in silicon terms you can weaken the transistors (silicon junctions) over a period of time just with low voltage discharges. It isnt necessarily so that these will fail totally and immediately. this is like a weld being ok but the metal around it rotting away over time.
    re the CPU etc. a year or so back miqorz had similar probs with random crashes, especially with any medium to high CPU process. turned out he changed something on the CPU, cooler , fan or whatever, and the silicon heat transfer paste wasnt applied uniformly. this led to hotspots obviously and a breakdown of process wrt temperature.
    back to basics, if you run a HD test (manufacturers testdisk ) itl remove that from the equation. then u can focus on other probables.
    recently had trouble accessing a Maxtor 200G. worked ok when i made an image of it, (i work in data recovery/forensics) , but when trying to wipe it as the owner requested, it failed with I/O problems.
    Maxtor hard drive test showed drive was failing.
    so ... it worked ok to get an image, but screwed up when trying to write to it. Warranty job.
    if you want to scrap the drive should it prove faulty, i can point you to some oss utils and procedures should you need to recover data. these have worked on drives that the M/F test confirmed drive failure. if you need to take it out of forum, dont be afraid to priv msg. im happy to make time to help.
    good luck
    Kern

  • Please Help! I think my hard drive might have died (iMAC G3 600)

    Hello Everybody
    I'm really desparate for some help.
    Directly after downloading Security Update 2007-006 my iMac G3 froze. It was switched off at the mains and since then won't get past the grey screen with the apple and the spinny thing.
    I know very little about how computers work, troubleshooting etc so have spent hours searching the forum and the apple support pages, following which I have tried -
    start in safe mode - no change
    Boot from install disc and run disc utility. This appeared to be working but disc utility can't repair the drive and comes up with the following - 'Error - the underlying task reported failure on exit (-9972)'.
    So I decided to have a go at starting up in single user mode and use fsck. But to no avail, it starts up in single user mode but never gets as far as the command line prompt. The final 3 lines of text say -
    'disk0s5: I/O error.
    Load of /sbin/mach_init, errno 2, trying /etc/mach_init
    Load of etc/mach_init failed, errno 2'
    and the screen is frozen, no chance of typing any commands in.
    So HELP please! What does it all mean? Is my hard drive dead? Can I do anything else to try to save it? Is there anyway I can retrieve the contents of the drive if it is dead?
    Sorry this is so long, I thought it best to try to explain methodically what has happened. If anyone ot there can help I will be made up.
    Cheers
    Tim
    iMac G3 600   Mac OS X (10.3.9)   512m Ram

    "'disk0s5: I/O error"
    I've seen this error when the read/write arm on a hard drive becomes inoperative. It looks like you need a new drive. Don't buy anything larger than 120GB, and the 7200 RPM drives work fine. Drive replacement pictoral - Takeapart for swapping drives - slot load. When you get to the step that advises taking out the drive cage, you don't really have to do that. Just loosen the 4 drive hold-down screws and slide the drive out.
    Unfortunately, anything on the old drive is gone. This is how we all learn to make backups.
    David

  • Nothing works on iPod, I think my hard drive is shot on my 120g classic. Help?

    Okay, so I purchased the iPod at Target in April of 2010. I didn't save the receipt or buy any sort of warranty plan or anything because I didn't anticipate any problems and frankly didn't have the cash. I also never registered the iPod with Apple or anything like that. I know this was a bad plan. But anyway, about 4 months after using the iPod it started getting...screwy. Some songs lost their album artwork or some of the album artworks got switched, for example Radiohead songs all had Killers album covers and Pink album covers instead of their originals. It was weird but nothing else seemed to be wrong. Later I noticed that some songs would only play for a minute or so and then skip to the next song in the playlist or album. And some songs wouldn't play at all. I could still listen to some of my music just fine so I ignored it in hopes it would go away. It didn't so I tried the 5 R's on the troubleshooting page and it didn't really help anything. It only made it worse. It made it so I couldn't listen to ANY song. I could go to any song in my library and once I clicked play, the little play triangle icon would show up at the top bar of the screen but the slider was stuck at 0.00 and no music would play. No music worked, but I was able to watch my podcasts, view photos, and watch most of my one movie. About 15 minutes from the end of the movie, though, it froze and went to the apple logo. After a month or so I noticed that when I plugged the iPod into my computer it made iTunes completely unresponsive no matter what I did. As soon as I disconnected the iPod it became responsive again. I searched through internet forums for help and found little to no help. I reinstalled iTunes about 3 times before giving up and putting the broken iPod on a shelf. Today I found it and thought I could possibly make it work again, and so I plugged it into my laptop (I hadn't used it before with the laptop) and nothing had changed versus the desktop; it still rendered iTunes unresponsive. So I did some research and found a couple new things. I first tried putting it into disk mode (hadn't tried that before) and it seemed to work just fine! I plugged it in and my iTunes remained the same. I renamed it just to differentiate it from my iPod Nano, and hit the sync button. While it was syncing I listened to some music and sometimes it would make the music skip just a bit or delay playing the next song, but it never completely stopped anything. I waited for it to sync my 23 gb of music, and after an hour or so I looked at it and it said something about being unable to sync because of an error (-50) or something to that effect. Later tonight I found out the diagnostic test and performed it. I couldn't get all the way through the auto test because I don't and never have had a firewire adapter, but I poked around the hard drive test and this is what I came up with:
    Retracts: 21
    Reallocs: 16376
    Pending Sectors: 0
    PowerOn Hours: 230
    Start/Stops: 7686
    Temp: Current 33c
    Temp: Min 19c
    Temp: Max 49c.
    I read somewhere that the higher numbers of the reallocs and the pending sectors are bad.... And my reallocs number is astronomically high. So I'm thinking my hard drive is fried. Is it worth it to jump through all the hoops to fix it, and possibly not even be able to since I have no warranty or proof of purchase, or should I just invest in a new iPod? 

    Thank you for a delightful and very detailed descripton of your problem. Delight because you have tried everything that this forum can offer you, and you are quite right in stating your hardisk is dying (fried). You can try Apple, but if they wont replace the Hardisk at your acceptable price, then try 3rd Party vendors near your area.
    If you need max 32GB of space for music, perhaps, try a 3rd Party vendor, who can replace your hardisk with a 32GB SSD, these definitely wont give you hardisk problems.
    If you are a video junkie, then junk this idea, even a 64GB SSD can set you back a few hundreds.
    Have a  nice day.
    PS: SSD are Solid State Drive, some use Compact Flash Memory, there are not new, been in used for some years by Apple.

  • I recently had a kernel panic in which I think my hard drive only had so much space left after I ran a bunch of drivers I thought I needed. I uninstalled all and moved files. For some odd reason I'm not getting sound of of my hdtv/monitor.HELP?

    I recently had a kernel panic in which I think my hard drive only had so much space left after I ran a bunch of drivers I thought I needed. I uninstalled all and moved files. For some odd reason I'm not getting sound of of my hdtv/monitor.HELP? I uninstalled all the drives and apps I download. I moived files either to trash if not needed, and others to other external drives. I went into disk utility and did a repair disk permission and verify disk. Clean out junk files. Now my hdtv/monitor does not give me any sound, nor does my mac mini. Can someone please tell me what to do?

    What drivers?

  • Help! I think my hard drive just bit the dust

    Hello all. Hopefully someone will be able to help me answer this so i can stop bashing my face against the keyboard.
    My parents own a Macbook Pro 13" from about 6 years ago. They told me that one day they turned it on and all it would do is come to the grey loading screen with the apple logo and load and never reach the desktop. I put my snow leopard disk in, booted it from the disk to get to the disk utility options. I did a repair disk to see if it was corrupted and sure enough it was. I erased the partition they had on there to make a new one to start fresh. only problem is now i cant format the hard drive and create a new partition to install OS.
    http://i842.photobucket.com/albums/zz346/am_main/IMG_6806_zpse9915621.jpg
    http://i842.photobucket.com/albums/zz346/am_main/IMG_6807_zps9bc0abd7.jpg
    http://i842.photobucket.com/albums/zz346/am_main/IMG_6808_zps378a9e2d.jpg
    http://i842.photobucket.com/albums/zz346/am_main/IMG_6809_zpsb47ba830.jpg
    Any help would be appreciated...
    To me, I think the hard drive is hooped but I don't really know. Like I said, the computer is 6 years old, nothing has been modified all original hardware.

    Do you recall answering a question about letting iTunes manage your music library the first time you started iTunes? It's probably now copying (not converting) or moving all the files to the iTunes Music directory based on their ID3 tags.

  • Hi guys i have an macbook 13 late 2007 and does not work when i start it up all u can see is blank white screen and after that its keep bepping high peech tone 3 times i was thinking the hard drive but im not too sure please guys help.

    Hi guys i have an macbook 13 late 2007 and does not work when i start it up all u can see is blank white screen and after that its keep bepping high peech tone 3 times i was thinking the hard drive but im not too sure please guys help.

    Try to reset the PRAM first then go from there.
    http://support.apple.com/kb/HT1379

  • I have the new 2011 macbook pro, with lion preinstalled. I want to change the harddrive. I have backed up everything on time machine. when i put my new blank hard drive in will the lion screen startup.How do i get the lion dmg when i am already using lion

    I have the new 2011 macbook pro, with lion preinstalled. I want to change the harddrive. I have backed up everything on time machine. when i put my new blank hard drive in will the lion screen startup.How do i get the lion dmg when i am already using lion

    NicholasLiban -
       When you use the Lion restore as described, it does a fresh install on the hard drive that you can select at the beginning of the process.  This provides a complete install of the very latest version of Lion, including the recovery partition.  The drive that you choose for the installation destination winds up like what you would have on a brand new computer from Apple. 
       - Randy

  • Imac crashes after 3 weeks!!!!  White screen of death-- Hard Drive died!??

    Good day fellow Apple-minded,
    bought my missus a 27" Imac with a 1TB hard drive in the mighty United of States,just the other day.
    I have become quite an Apple fan recently........mainly based on the high reliability compared to the products from Bill Gates and his henchmen.
    HOWEVER, I was less impressed when the white "screen of death" appeared the other day while trying to boot up. It was night, so I spent a good few hours in this forum, trying to look for a solution.........before finally surrendering to bed.
    The next morning to the Mac-doctor and he confirmed--> the Hard Drive--> R.I.P.
    After 3 weeks only!!
    Luckily it will be changed under warranty etc, but still--> my question is: how common is this for the Imac?????
    FYI: I flew the Imac out of the States, checking it in at the airline desk--> booboo??
    Thanks,
    MXP 150 Patriot

    IMO, mere coincidence. Mechanical and electrical things break. When, no one knows. For HDs, normally within the first couple of months and then years later at their end of life. Since it's being replace under warranty, don't worry.

  • My screen is completely white, i've tried holding lock and home buttons as seen on you tube something called 'white screen of death' its goes black (think it switches off) then back to the white screen need help fast please!

    my screen is completely white, i've tried holding lock and home buttons as seen on you tube something called 'white screen of death' its goes black (think it switches off) then back to the white screen need help fast please!

    If you have not done a factory reset on the device, I recommend doing a complete  factory reset.  
    Factory Reset  - Warning this will reset device back to original factory settings.
    This method will not erase any MDN/MIN information
    Turn off the phone 
    Press Power + Volume Up/Down at the same time and hold until display will show a triage android screen 
    Display will show: 
    Reboot system Now 
    Apply sdcard:update.zip 
    Wipe Data/Factory Reset 
    Wipe Cache Partition
    Use VOL Down key to scroll down to "Wipe Data/Factory Reset", press home icon to select option and wipe device. 
    Display shows "All user data will be wiped out", press VOLUME Up to continue or VOLUME Down to exit. 
    Press Volume Up 
    Press Home to select "Reset System Now" - device will reboot
    If the problem persist I recommend having a store technician take a look at the device.
    Copy and paste the link below into your browser's address bar for the store locator.  
    http://www.verizonwireless.com/b2c/storelocator/index.jsp

  • I think my Classics hard drive might have failed.

    It has:
    Retracts:17,
    Reallocs:2672,
    Pending sectors:72,
    powerOn hours:73,
    Start/Stops: 4877,
    Temp Current 26c,
    Temp min 0c,
    Temp max 54c
    Is there any hope aside from buying a new hard drive? Also, can I be sure that will fix it?

    If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
    http://docs.info.apple.com/article.html?artnum=60983
    If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
    Make sure you do all the following “TRYs”
    A. Try to wait 30 minutes while iPod is charging.
    B. Try another FireWire or USB through Dock Connector cable.
    C. Try another FireWire or USB port on your computer .
    D. Try to disconnect all devices from your computer's FireWire and USB ports.
    E. Try to download and install the latest version of iPod software and iTunes
    http://www.apple.com/itunes/download/
    For old and other versions of iPod updater for window you can get here
    http://www.ipodwizard.net/showthread.php?t=7369
    F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
    http://www.apple.com/support/ipod/five_rs/
    G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
    http://docs.info.apple.com/article.html?artnum=93651
    If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
    Intermediate Level
    A. Try to connect your iPod with another computer with the iPod updater pre-installed.
    B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
    For Mac computer
    1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
    2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
    3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
    4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
    5. Eject your iPod and do a Reset
    6. Open the iTunes 7 and click “Restore”
    For Window computer
    Go to folder “My Computer”
    Hope you can see your iPod there and right click on the iPod
    Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
    Now select “Format”
    Eject your iPod and do a Reset
    Open the iTunes 7 and click “Restore”
    In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
    http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
    C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
    Tips
    a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
    b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
    c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
    http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
    Advance Level
    A. Diagnostic mode solution
    If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
    You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
    Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
    iPod 1G to 3G: "Menu" and "Play/Pause"
    iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
    The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
    iPod 1G to 3G: "REW", "FFW" and "Select"
    iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
    You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
    Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
    B. Format your iPod with a start disk
    I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
    If none of these steps address the issue, your iPod may need to be repaired.
    Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
    Or visit your local Apple Retail Store http://www.apple.com/retail/
    In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ or ifixit at your own risk
    http://www.ipodresq.com/index.php
    http://www.ifixit.com/
    Just in case that you are at the following situation
    Your iPod warranty is expired
    You don’t want to pay any service charges
    You are prepared to buy a new one
    You can’t accept the re-sell value of your broken iPod
    Rather than leave your iPod as paper-weight or throw it away.
    You can try the following, but again, only do it as your last resort and at your own risk.
    Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
    Last Resort Level
    1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
    In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
    http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
    2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
    http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
    Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
    2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
    Exclamation point and folder and nothing else
    Spank your iPod
    http://www.youtube.com/watch?v=3ljPhrFUaOY
    http://discussions.apple.com/thread.jspa?messageID=3597173#3597173
    Exclamation point and folder and nothing else
    http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
    What should I do with my iPod? Send it or keep it?
    http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
    Strange error on iPod (probably death)
    http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
    Sad Face on iPod for no apparent reason
    http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
    Meeting the Sad iPod icon
    http://askpang.typepad.com/relevant_history/2004/11/meeting_the_sad.html#comment -10519524
    Sad faced iPod, but my computer won’t recognize it?
    http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
    iPod Photo: unhappy icon + warranty question
    http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
    4th Gen iPod Users - are we all having the same problem?
    http://discussions.apple.com/message.jspa?messageID=2235623#2235623
    Low Battery, and clicking sounds
    http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
    Sad faced iPod, but my computer won’t recognize it
    http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
    Sad iPod solution
    http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
    Re: try to restore ipod and it says "can't mount ipod"
    http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
    iPod making clicking noise and is frozen
    http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
    Cant put it into disk mode
    http://discussions.apple.com/thread.jspa?messageID=3786084#3786084
    I think my iPod just died its final death
    http://discussions.apple.com/thread.jspa?messageID=3813051
    Apple logo & monochrome battery stay
    http://discussions.apple.com/thread.jspa?messageID=3827167#3827167
    My iPod ism’t resetting and isn’t being read by my computer
    http://discussions.apple.com/thread.jspa?messageID=4489387#4489387
    I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
    Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
    Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote

  • My Time Capsule "went Kaput" but I "think" the Hard Drive is ok.

    I took the hard drive out and plugged into an enclosure and it shows up as two items;
    An AWS swap and AWS swapconfiguration. I click on it and it doesnt show anything.
    Perhaps its format is different than a normal one.
    Can anyone give me advice on how to read the files so I can save some of them?
    Thanks,
    Skip

    So I've spent the day wondering what tack to take with this thing. I'm not clear on why it would disable the WiFi connectivity but that's what happened with the first one too. I can't imagine paying to recover 1TB of data so I was trying to figure someting else out.
    1. I thought about ripping her open to take out the drive but what then of the router part? Will that be useable any longer?
    2. I thought about trying to connect the TC to my iMac and attempt downloading files from the disc direct, if that were even possible, but I was assuming I'd need a crossover ethernet cable, which I had--once--but couldn't locate.
    3. I tried daisychaining a USB through some other externals to the iMac but that didn't work.
    4. However I had it in the back of my mind that TM created some sort of proprietary file system when backing up to TC and that they wouldn't be available anyway. Reading above I can't tell if I was right or wrong in that supposition.
    Anyway, you all sound like a clever bunch. What would be the best approach to take here? I ordered myself a Netgear router from Amazon as a back up just in case. (I can return it within 30 days if I don't use it)
    5. Is it possiblle to remove the drive and just use the TC as a router?
    6. I can't tell you what itereation of TC this is. The drive isn't being recognized so I can't get any info on it. It's at least from 2010, I should think. I think it may be a 3rd gen and my first one a 2nd gen but that would only be a guess.
    Sorry to go on...
    I have added some numbering to help answer.
    Let me start with number 6 because it matters.
    6. Get the model number off the rubber base mat.. it is A1xxx .. you may need strong glasses to read it.
    It can make a huge difference if it is gen2 or gen3.
    1. You can remove the drive.. the TC then becomes an airport extreme. But the power supply might be dead.. particularly if it is gen2.
    2. You do not use cross-over cables anymore.. and haven't for several years. All networking is now auto sensing. And yes, if the disk still works then plug in TC to the computer by standard ethernet patch cable direct to the computer. You might need to factory reset to get it going.
    3. USB is only for disk and printer connection to the TC. You cannot link to TC via USB. 
    4. The file system of the TC is standard Mac HFS+.. but the sparsebundle is not directly readable.. you need to use TM to get the files out of it.. that is possible even with hard disk out of the TC.. if the disk still works. See Pondini http://pondini.org/TM/FAQ.html  Q14-17 on how to get info out of the TM sparsebundle and Q18 on how to move the files.
    5. Yes, we covered that one.
    Basically you have to pull off the rubber peice on the bottom- its a pain- you wind up ripping it off.
    Heat the rubber mat with a heat gun or even just a hair dryer on highest heat lowest fan setting.. heat for a good 5min and then slowly peel.. the glue will all come up with the mat.. keep heating if it catches. I have never ripped one.. (repaired around 100 of them if I heated the mat).
    Best instructions for disassembly here.
    http://www.ifixit.com/Device/Apple_Time_Capsule
    It includes the use of heatgun.

  • I think my hard drive is failing but would appreciate other's opinions

    I had a problem where my system was more frequently getting beach balls of death, freezing, etc. after an upgrade to Snow Leopard. It finally got to the point that it would no longer boot up.
    I tried everything I could think of from disk utility to running single user and manually running fsck. Finally, I broke down and got a copy of Diskwarrior. DW was able to rebuilt the directory and I was able to get my data onto my external HD. By the way, DW was not able to replace the damaged directory with the rebuilt one because it indicated there was a disk malfunction (hardware problem not software).
    After I took off my data, I used my Leopard install disk to erase the hard drive and then install. However, I did not use the zero out data function, just simple erase. I then reinstalled Leopard.
    After the install was complete, it said it would restart, which it did. Unfortunately, once it restarted and went through the welcome screen, it asked to set up. At the point I was setting up my account picture, it just froze again with the beachball of death. I couldn't get it to unlock to did a reset/restart.
    Once it came back, after a very long boot time, I ran disk utility and asked it to verify the disk. It then gave an error of invalid index key along with the volume macintosh hd needs to be repaired and Error:Filesystem verify or repair failed.
    Oh one last thing, I did let the installation dvd does through its own verification before installation and it reported no problems.
    So, my feeling is that it's not a good sign when a fresh clean installation has problems from the start. As a result, I think that my HD is starting to bite the dust and needs to be replaced.
    Any other opinions out there? Has anyone had really bad problems with their system where an initial fresh install didn't solve things but it turns out HD was fine?
    Don't really want to buy a new HD, but on the other hand don't want to install to a damaged HD and have to go through all this again in a few weeks.
    Opinions??
    Thanks in advance,
    Dan

    Checking the RAM is a great idea. I'll give that a try and see what happens.
    I've downloaded a SMART utility but the problem with SMART is that most of the time is doesn't detect an actual pending drive failure until the drive is completely dead. Right now, SMART says all is well, but clearly something is wrong.
    Update: I completely scrubbed the HD last night, installed Leopard, and installed updates. After the updates were installed, I went to close the finder window that automatically appears on the desktop after installation. Well, as you might guess, instead of closing the window, beachball of death! Only thing I could do was shutdown via power switch.
    I'll test the RAM and see what that says. If RAM checks out, it's time to get a new HD. Really miss Newegg over here in these parts!

  • I think my hard drive is about to die, can I get some help?

    Hello!  Well, I have an iMac (I believe it's a mid 2007 model?) 20 inch, Core 2 Duo, and I believe my hard drive is failing.  It's a long story, but its more or less exactly how it played out, so bear with me.
    I noticed a few things going wonky a little while back, and started to back up data piece by piece. Well, eventually, I decided the best thing to do was to find a way to back-up my important files (I would have simply made a bootable back-up image of my HD on my external drive, but I have too many video and audio files on there to risk losing should I make it a dedicated back-up drive). Well, in transferring my files into my external drive I received Finder Error -36 (or something, may have been 036). After researching the error, it seems it commonly pops up with one of two possible cases:
    in transferring files between windows and mac formatted drives and causing an error, or
    a potentially failing hard drive.
    Fearing the worst, I ran a verify disk on Disk Utility, and it said the disk needed to be repaired. Booted from my DVD, and ran the Repair Disk. It said the disk could not be repaired, to make immediate back-ups, and reformat the drive.  Well, I hurried back over to mac to continue to attempt backing up my data to prepare for the reformat, the computer simply would no longer boot up the disk. It would go to the white screen and begin to boot, then immediately shut down. My BootCamp partition worked fine, however, except for a very similar transferring error. So I went ahead and reformatted (a quick one the first time) and Mac OS X refused to install (I am not sure if this was a DVD error as my optical drive is shot and very stubborn about reading a disc once I get one into the drive). I reformatted again, this time doing a 0 write out option.
    After an excruciating week to reformat on a 0 write out, I installed Mac OS X (Leopard this time as to opposed Snow Leopard, in case it was a scratched disc). Well, thinking I had cured the problem, I tried to update to latest version, and upon doing so, encountered an error telling me the OS could not be updated. After rebooting the system, the computer seemed to go into a permanent status of a looped reboot. It would literally restart just as soon as the disk was loaded. So I reformatted again, installed Leopard, and ran disk utility. It told me that the disk could not be verified and needs to be repaired (after passing the verification test when booted from the DVD).  Now when I am on the mac, it is incredibly slow and sluggish, and takes anywhere from 15 minutes to an hour to load iTunes, or even check e-mail on Safari. This was cause for my original concern before the Finder Error I encountered and believed it was just ram dying, but decided to get a head start on backing up files in case it was something far more serious.  Is my hard drive simply dead and needs to be replaced, or is there something else I could do?  It is currently running basic Leopard from the install disc without further updates, as it seems updating the system tends to kill it.
    Thanks for any help at all greatly appreciated.

    To be honest your post is rambling and difficult to read due to the lack of proper punctuation I only read it part way however...
    The first thing to do is a proper backup. Your system has Time Machine built into it, here is the Time Machine Tutorial. Look that over, get yourself an external HD to use as a TM drive and backup properly! This will backup all of OS X however it will NOT backup MS Windows!
    If you think your HD is failing then run Apple Hardware Test in Extended Mode and if it reports errors you can post them here.
    Roger

  • I think my hard drive is broken and I need a backup - urgent!

    Last night I updated my Mac's (Macbook Pro from January 2012) software for the first time in a few months. I had three updates, one of which was a security update from this month. Everything installed, though it took a bit longer than usual, then the computer rebooted. While rebooting, my screen froze with a spinning colour wheel and the pop-up from the update; the progress bar was about a quarter done and it said "writing files..." underneath. I quickly Googled on my phone if it was safe to force a shut down and read that it was. Then I went to bed thinking, "I'll start my computer in safe mode tomorrow morning and be sure to buy an external hard drive this week." (I know, I KNOW I am an idiot for not doing this sooner; my excuse is that I didn't have the money and I always forgot about it when I went out to run errands. I thought about just paying for extra Dropbox but I recently moved countries and don't have a credit card anymore. I've already been beating myself up over this for hours.) I have been looking up a LOT of things and have read so much that could be relevant to my situation, but there is always something that is slightly different so I thought I would explain my own situation in detail. (And sorry about the spelling mistakes, with my Mac shot I had to switch to a laptop I can't stand using.)
    Well, I woke up the next day and started the Mac in safe mode. It took a long time, but a quick Google search showed that was normal too. I clicked around a bit, thought about opening Disk Utility, but didn't because the Apple article I was reading about safe mode didn't mention it. I opened Finder, clicked the Apple and hit and restart, and that is when the trouble began.
    When trying to start normally, there was a progress bar under the grey apple. I had never seen it before for a normal start-up. Eventually the Mac just shut down. I tried starting it in safe mode again, it also shut down a fraction of the way into the progress bar.
    Next I ran Disk Utility. When verifying my Macintosh HD, I got errors such as "incorrect number of threads when running" and something about an incorrect catalog. At the end of the verification, I got the prompt that Disk Utility needed to repair the files. I clicked Repair, it started to fix things, but eventually red errors still came up and got the message "Disk Utility can't repair this disk. Back up as many of your files as possible, reformat the disk, and restore your backed-up files."
    At this point I raced to the nearest electronics store, money be damned, and came home and attached my new hard drive to the Mac. It was recognized on the left side when I opened Disk Utility again. When I selected my hard drive and clicked "New Image" and selected the destination as my new hard drive, I very quickly got the error "Unable to create disk image using disk utility (error -61)".
    After a brief mental breakdown I shut down the computer again and rebooted in single-user mode. I typed "fsck -fy", a few lines of text entered immediately, then I hit enter. It started searching until it ended with the error "The volume Macintosh HD could not be fully verified." Now I've turned the Mac off and don't plan on turning it back on until I have a solution.
    One suggestion that I have read on all of these walk-throughs is to insert the installation disk that comes with your Mac. Well, I definitely never had one and now I can't get on my Mac to put OS X Recovery on a USB.
    I am ordering DiskWarrior later today when I can borrow a credit card, it should get here in less than 48 hours according to the German company that sells it here. Will that be too late for my files? Is there anything else I can try for getting my data off my Mac? I tried to use Time Machine when I first got the Mac but for some reason didn't, either it was too complicated for me as a new user or there were monthly payments involved or something. In any case, when I tried to restore a backup using Time Machine, no options came up.
    Is it possible this was caused by the software update or is it just a horrible coincidence? I have never had any problems with my Mac before so I just cannot believe these two things are unrelated.

    In case anyone comes across this thread while having similar problems, here is how the rest of the situation played out:
    Alsoft did not get in touch by the time I had my Apple store appointment. At the Genius Bar, the Genius who was helping me tried Target Disk Mode as well as a few other tests to determine if it was the cable attaching the hard drive or the hard drive itself that was broken. It turns out the hard drive was the problem and there was nothing that could be done to recover the files. I asked if I could keep the hard drive and, being under Apple Care, I could buy it for 157 euros (about $225), which I agreed to do before I left.
    By the end of the day I had heard from Alsoft, who said it's usually possible to "rent" the hard drive from Apple with a deposit and then return it to them after a few days. It is then possible to attach the old hard drive to your fixed Mac, run DiskWarrior, and make a report that can determine the state of your files (I think - didn't get a lot of details). In any case, the guy that emailed me from Alsoft said it was probable that the files could be retrieved despite everyone at the Apple store trying not to let me get my hopes up.
    In any case, it all turned out wonderfully in the end - I went to pick up my Macbook a week later and Apple had been able to transfer everything (except a few pieces of music) from the old hard drive onto the new one! I didn't have to pay to keep the old drive either. And of course, the first thing I did when I started using my Mac again was make a backup using Time Machine. (And since then I've realised that I'm actually running Lion instead of Mountain Lion, oops.)
    So if you find yourself in a similar situation, be sure to contact Alsoft as it seems like there are still other ways to retrieve your files.

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