I think my ipod might have a software problem what should i do????

i think my ipod has a software problem and i call the place i brought it from and they said for me to reset the whole thing so it would show the itunes logo and usb logo i tried to connect it to itunes nothing happened but my brothers one works so should i return it to the place i brought it frome because i have a garantee on it for 3 years so can any one give my some info on what i should do???????????????????????///

Yeah it shows the usb and itunes icons the guy from thr place I brought it from said to rest the whole thing by going to setting, genral, rest, erase all content and setting. It rest every thing and left me on the usb and itunes icons the guy said if it does not work then I should take it back to se if there is a sofeware issue and they will repalce it. When the ipod is connected to windows the ipod does not show up on itunes and now the ipod is at the usb and itunes icon I cant do any thing so I think there might be a software issue with it or something and my brother ipod is a touch too.

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My iPod was stolen a long a few months ago and I've given up all hope in finding it. I have never purchased item on iTunes, and I think the iCloud might have been deleted. It doesn't show up in "My products" either.

My iPod was stolen a long a few months ago and I've given up all hope in finding it. I have never purchased item on iTunes, and I think the iCloud might have been deleted. It doesn't show up in "My products" too and I tried Find My iPhone.

No. Apple won't do anything without a court order. Since it wasn't upgraded to iOS 7 before it was stolen then there's nothing you can do. You could file a police report with your serial number but there may be a small chance.

HT1335 My ipod classic have no software and I am stuck with it. It was formatted for apple but I use windows 8. Please help. Thanks in advance.

My ipod classic have no software and I am stuck with it. It was formatted for apple but I use windows 8. Please help. Thanks in advance.

Hello there, DrDhillon.
The following Knowledge Base article goes over the steps that will help you resolve your issue:
Restoring iPod to factory settings
http://support.apple.com/kb/HT1339
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

I have just brought a new ipod and it won't work with my old imac as it is running pre 10.5 software. I can't upgrade the software, so what should I do?

I have just brought a new ipod and it won't work with my old imac as it is running pre 10.5 software. I can't upgrade the software, so what should I do?

There is nothing to do, unless you buy a new computer.
Mac OS 10.5.8 or later is required.

HT1222 i have an itouch5 which i have clicked restore iPod. I have tried to restore it 5x it still has not recovered the software. what should i do? pls. help. thanks.

I have tried 4x restoring my itouch5 to manufacture settings I have not succeeded. What should I do?

I tried to restore my itouch5 and it said that there was an error of some kind. It says that my ipod software is up to date and below it it says restore ipod. I have tried countless times to restore it but with no success. I have turned off my ipod, unplugged it but nothing works. It has the itunes logo on the screen of my ipod with the usb cable pointing towards it and it wont go away. help me please.

My ipod won't show up on my computer. I have another ipod touch, that works fine. What should I do? Do I need a different ipo usb cord for the nano?

my ipod won't show up on my computer. I have another ipod touch, that works fine. What should I do? Do I need a different ipo usb cord for the nano?

iTunes never displays the iPod in the left pane?
iTunes is shipped with a "helper application" called the "iPod Service" that runs and is used by iTunes to communicate with the iPod device. This service may be disabled.
If your system is Microsoft Windows XP and you are logged in as an Administrator:
1. Quit iTunes and, if your iPod is currently connected to your computer, safely remove it using the system tray application to manage removable devices.
2. Right click on "My Computer"
3. Select "Manage"
4. In the "Computer Management" window, left pane (tree view), follow this path:
+Computer Management (local) > Services and Applications > Services+.
5. In the right pane, scroll down to "iPod Service" and double click it.
6. If the service is listed as "Disabled" and "Stopped," change to "Manual" and "Start" it. ("Manual" will cause it to start when iTunes starts and "Start" starts the service right now.)
7. Close "Computer Management"
8. Restart iTunes and wait for it to completely come up.
9. Reconnect your iPod.
Does your iPod show up in iTunes?

My apple tv seems to have hung up during the latest software update - what should I do now?

my apple tv seems to have hung up during the latest software update - what should I do now?
I have not turned it off but it has been stuck in the same spot for 30 minutes now and I'm not sure what to do next since the screen says to NOT turn it off until done. Please help.

If it hangs much longer you may need to disconnect and then grab a micro USB to restore through iTunes
http://support.apple.com/kb/HT4367

I have bought 4 new songs on my ipod touch directly from the itunes app, then i tried to sync my ipod to my laptop after updating itunes to the latest version. my ipod will now no longer sync, what should i do?

i have bought 4 new songs on my ipod touch from the itunes app, then i tried to sync my iod to my laptop after updating itunes to the latest version. My ipod will now no longer sync, what should i do?

- Try moving the backup file to a safe location so iTunes has to create an entire new one.. It is locate here and you may have to have show hiddn files turned on.
Mac: ~/Library/Application Support/MobileSync/Backup/
Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
- Also try here assuming a PC. The link provides a link for XP.
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues.

I didn't receive any news about the replacement program for the Ipod 1st generation. I have already sent the serial number online, but didn't have any progress. What should I do? Thank you

I didn't receive any news about the replacement program for the Ipod 1st generation. I have already sent the serial number online, but didn't have any progress. What should I do? Thank you

After you set up your service use your repair ID to track your replacement here:
https://selfsolve.apple.com/repairstatus/main.do
Remember: You will receive a replacement unit approximately 6 weeks after Apple gets your current iPod nano
Hope this helps.
-Julian

Please please help me I forgot my security questions and I don't think I have a rescue email what should I do . Please help

Please please help me I forgot my security questions and I don't think I have a rescue email what should I do . Please help

You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(90015)

HT6058 good morning.please help me with my iphone 5.i already downloaded iOS7 in my software update.but eventhough i have internet connection,verifying update said that i have no internet connection.what should i do?

good morning.please help me with my iphone 5.i already downloaded iOS7 in my software update.but eventhough i have internet connection,verifying update said that i have no internet connection.what should i do?

i try to reset my iphone but still the reply pf verifying update still the same.update failed because im no longer connected to internet.but i have full signal strength of internet.what should i try to do?

My IPod nano (older version) is frozen, so I can't do anything, and all of the online "help" things say that the IPod icon should appear under "Devices" but it's not, and because the IPod's frozen... What should I do???

My IPod nano (older version) is frozen, so I can't do anything, and all of the online "help" things say that the IPod icon should appear under "Devices" but it's not, and because the IPod's frozen... What should I do???
<What's the difference between a message and a question?>

Which older model iPod Nano do you have? iPod Models
Read the user manual for a solution - iPod Manuals
A question ends with a "?" mark and a message ends with a "." period.

I tried to restore backup from itune to my new iphone 5s but have forgotten the password what should I do?

I tried to restore backup from itune to my new iphone 5s but have forgotten the password what should I do?

JennyGEL wrote:
I ... have forgotten the password what should I do?
Which password?
If you mean the passcode to your iPhone, here's the solution:
http://support.apple.com/kb/HT1212
If you mean the encryption password to your backup on your computer:
Warning: Make sure it's a password you will remember or write it down for safekeeping. If you encrypt an iPhone backup in iTunes and forget your password, you can't restore from backup and your data will be unrecoverable.
If you can't remember the password and want to start again, you must perform a full software restore and chooseset up as a new device when iTunes prompts you to select the backup from which to restore.

The software is not updateing on my iphone 4 just say checking for software update what should i do?

the software is not updateing on my iphone 4 it saying checking for software update what should i do?

The battery drain issue started when I updated my iphone 4 to the IOS 6.1.2.
The battery will go from 100% to 0% in about 3 hours !!!
I called Apple support and they told me that they are not aware of an issue affecting the battery with the latest update. They did a diagnostic test on my iphone and found that my battery is healthy. Then then recommended that I backup my iphone, restore the factory settings and recover after that. In other words, delete everything off my iphone and reinstall everything all over again. I waisted a couple of hours doing that and .....I still have the issue of the battery drain.
I finally discovered the problem, and thus the solution!
To solve this issue, do the following:
Settings ---> Mail, Contacts, Calendars --->Fetch New Data ---> Advanced
Now click on your hotmail account or your company email account (anything in that folder other than yahoo, gmail or aol),
Change the setting from Push to Fetch !!!
And Viola ! Problem will be solved !
The problem seems to be that the mail exchange (i.e. microsoft, hotmail...etc) keeps checking and pushing emails from the exchange server every second (continiousely) and this is causing the battery to drain.When you change the setting to Fetch, then emails will start downloading every 15 min; but at least your battery will hold charge as it is supposed to do, until Apple comes up with 6.1.3 that hopefully will fix this issue.
Good luck. Hope this works out for you folks hence it sure did work for me this morning and it sure feels great.
Cheers !

My ipod is no longer connected with my mac air and I wish to transfer all the music from my ipod back to my computer. What should I do?

My ipod is no longer connected with my mac air and I wish to transfer all the music from my ipod back to my computer. What should I do?

Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
or
Recovering your iTunes library from your iPod or iOS device: Apple Support Communities

I think my ipod might have a software problem what should i do????

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