I think my phone is dead?!

On a normal day my battery will last me all day, run down to about 30-20%, and then I'll charge it up at night.
Yesterday I noticed my battery life was down to like 50% at about 1:30pm, which is unusual for my phone considering it was idle while I was in class from 8-12. Then today I took my phone out after being in class from 8-12 (and charging it up the night before), and at noon my battery was down to 40%. So I turned it off because I knew I wouldn't be getting back until later so I didn't want it to completely die, considering I was just loosing battery life quickly. I could literally watch the meter go down 1% at a time every few minutes.
When I went to turn it back on an hour later, I got that lovely screen with the iTunes logo and the USB cord, only allowing me to use the phone to call for emergencies. When I got back to my computer later today, I tried plugging it into iTunes. It has now been 2 hours and my phone still won't restore. It'll try to restore the phone, but after 30 minutes or so it just says there is an error and my iPhone couldn't be restored. I'm on attempt #3 now and still nothing.
Also I do not jailbreak my phone so it's perfectly Apple-appropriate. I just don't know what to do! Thank you!

If you can't reset or restore, then make an appointment at your local Genius Bar or call 800-my iphone

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Phone line dead, over 2 week wait for possible rep...

Hi there
I'm posting on behalf of my Mum who cannot post in the forum as her phone line/broadband are currently down.
On Friday 4th January 2013 she noticed the phone was dead, and also that the Internet had stopped working. She rang the usual number BT provides and was told by an Indian chap that there is a fault but there won't be anybody available to look at it until 21st January 2013! She was not provided with any reference numbers to track the case or anything which didn't help.
Bear in mind my Mum is in her late 60's and relies on the phone to keep in contact with relatives, and this is especially important since my Dad died.
I am aware that Openreach are busy yadda yadda, but it is simply not acceptable for her to wait over 2 weeks for someone to at least have a look at it! She has spoken to her neighbours and they were having problems originally which now appear to have been sorted.
I am worried that not only will she have to wait but that she will charged a ridiculous fee for any repairs, even though the fault is not anything that she has caused. Also I am not happy that BT are going to charge for zero service for a two week period, surely this is essentially robbery?
Is there anyway I can get this escalated, and is there anyway I can get the charges she will receive refunded?
I have already contacted someone in the forum via e-mail but I don't think it worked as I was using my brother's mobile at the time.
Thanks in advance
Solved!
Go to Solution.

Tootsie wrote:
You're welcome. Also, I understand that your mum can have al her calls diverted to an alternative number and there is some form of compensation available for loss of service....I'll see if I can find the details.....I've seen them somewhere
BT will not pay you compensation they will only refund your line and BB rental if your phone has not been repaired after the end of the 3rd working day also if you have your line diverted you are not entitled to this refund.
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HT201412 After ios7, My iphone4 has gone dead twice in a time frame of around two months...even though its not happening very often but a two month Old phone going dead just after a New update is not acceptable.probably ios7 still has sum bugs dat need to

After ios7, My iphone4 has gone dead twice in a time frame of around two months...even though its not happening very often but a two month Old phone going dead just after a New update is not acceptable.probably ios7 still has sum bugs dat need to be fixed...Can this bug expected to be fixed in the next update...

Hi 1283ar.
Unfortunately, iOS 7 is too hard to push for the iPhone 4 and therefore has a lot of effects turned off to try to get it to run as smoothly as possible.
However, it becomes better and better with each update coming but it's hard to do anything about the hardware on an already released phones.
If you still have trouble or think they are too hard. My tip is, if so, to restore your iPhone 4 and make a clean setup with no iCloud backup. But all your photos in a photostream so you can access it later.

The phone is dead after unsuccesful upgrade to 4.2.1

I received an error message but can't remember exactly which - 1603, 1608 or something like that - anyway, the phone is dead. There is the Apple logo on the screen but I cannot turn it off so I cannot restore it. iTunes does not recognize it.
Tried to restart the Mac to see if that helped. Connected it to the MacBook but no. So what do I do now? I need the damned phone!
Hope anyone can help me out...

That was it! The strange thing was that I had tried that but I was probably too impatient. This time I pressed it long enough and iTunes recognized it and it is restoring now. Let us hope the rest will work as well - but as long as it is responding:)
Guess I just needed someone to cool me down and start thinking again:D
It is restoring from the last backup now...

How to stop an iphone from "thinking" a phone no. is another iphone?

I had an iphone 4 but then switched to a different device (ported my number out) and now I can no longer receive texts from my friend with an iphone 5 who used to send me messages using iMessage because the iphone 5 continues to "think" my phone number is associated with an iphone 4. Both Verizon and Apple are working on figuring out (spent a couple of hours) how to correct this with no luck so far. btw my friend can receive my texts but when my friend replies to my texts or initiates a conversation, it shows as sent on my friend's iphone but I never receive the messages.
It has been so frustrating so as a last resort we are considering turning off iMessage altogether on my friend's iphone 5 because deleting my contact from the iphone 5 and reactivating iMessage has not helped correct the problem. Question: what can we do on the iphone 5 that can make it "think" that the phone number is no longer associated to an iphone? Or how do we simply turn off iMessage from the iphone 5?
Any ideas will help. Thank you.

Hi Htam,
Messaging is an important feature on the device! I apologize that your messages are not working properly. Let's dig a little deeper. Try the following instructions below to unregister your old iphone 4.
Go to http://supportprofile.apple.com/MySupportProfile.do.
Step 2
Log in with your Apple ID and password.
Step 3
Select the product you need to de-register (your iPhone, for example).
Step 4
Click ‘Unregister’.
Step 5
You’ll see the message ‘Are you sure you want to unregister and delete this product?’ – Click ‘Unregister’ again.
Keep me posted.
Thanks,
PamelaF_VZW
Tweet us @vzwsupport

If both you and the person you are texting have iMessage, and that person's phone is dead... Will it/Can it still be sent as an imessage? I am getting different answers from people. I want to know if this person was being untruthful about there phone bein

If both you and the person you are texting have iMessage, and that person's phone is dead... Will it/Can it still be sent as an imessage? I am getting different answers from people. I want to know if this person was being untruthful about there phone being truthful.

IF that is the only iDevice activated for that recipient, then no. It should not successfully send as an iMessage if the phone is powered off or has no data connection. If you have Send as SMS turned on, it should automatically fallback to SMS after a few minutes. Of course, they won't get this until they power on their phone, assuming they have a text messaging plan with their carrier.

I have an iphone and i took notes on it today and i want it to appear on my macbook pro. how do i do this. i think the phone is under a yahoo account and my computer is under something else. how do i log out of the yahoo acct and into the other.

i have an iphone and i took notes on it today and i want it to appear on my macbook pro. how do i do this. i think the phone is under a yahoo account and my computer is under something else. how do i log out of the yahoo acct and into the other.

Create a new user account on the computer that he can log in to.

Plugged the charger in the wall, it gives me a black screen then the white screen with the apple logo, then repeat.... i tried the dfu thing and now the phone is saying connect to itunes, when i plug the phone outta the wall, the phone goes dead..... pl

i bought a locked at&t phone....
i sent it to be unlocked... got back a dead iphone 5s...
plugged the charger in the wall, it gives me a black screen then the white screen with the apple logo, then repeat....
i tried the dfu thing and now the phone is saying connect to itunes, when i plug the phone outta the wall, the phone goes dead.....
plugging the phone into the laptop NOTHING!!!!!!!!!!!!!!!!!!!!!
the laptop doe read my phone.....
no ding.....
the phone wont turn on....
NOTHING
can someone plz tell me what the **** is going on

mariidb wrote:
i bought a locked at&t phone....
i sent it to be unlocked... got back a dead iphone 5s... {snip}
the phone wont turn on....
NOTHING
can someone plz tell me what the **** is going on
That's the problem. That's what the **** is going on.

Downloaded IOS update and now my phone is dead and won't come on.

Downloaded IOS update and now my phone is dead and won't come on. Any suggestions?

Now I have the phone on and I can see the screen (held down the power and home buttons), but "slide" won't work so I can use the phone.

I opened a spam e-mail, I think my phone has a virus how do I get it off? HELP!

I opened a spam e-mail, I think my phone has a virus how do I get it off? HELP!

It was an email about a video I posted on youtube. It said "the video you posted under your account has been approved and posted. Click link to see the video" but I didn't post any video so I clicked the link on my phone and it took me to a page that was not youtube so I immediately closed the window went to my settings and deleted cookies and history. Later I tried to login to one of my banking app and it kept saying loading for about 5 min before I exited the app then tried again and then it wouldn't even let me log in.

HT1386 my i phone 4s dead while update in process , please help

my i phone 4s dead while update in process , please help

You apparently aren't listening or don't understand English well enough to understand the responses you're getting.
An unlocked iPhone will remain unlocked. Updating a legitimately unlocked phone does NOT affect the locked/unlocked status.
It will only lock IF the phone was hacked or jailbroken to unlock it.

I tried updating iphone 6 to 8.1.3 But the phone went dead. I have tried using restore options - both update and erase, but the process stops when it tries to update Iphone firmware.

I tried updating iphone 6 to 8.1.3 But the phone went dead. I have tried using restore options - both update and erase, but the process stops when it tries to update Iphone firmware.

Put your phone in DFU mode,
Hold the Power Button (3 secs)
Continue holding the power button and also hold the home button (15 secs)
Release the power button while continuing to hold the home button (10 secs)
Your device should prompt with the "Connect to iTunes Screen"
Restore.

My phone is dead (no it is not the battery). It suddenly stopped working. I tried pressing the on/off button to no avail. What is up with this?

My phone is dead (no it is not the battery). It suddenly stopped working. I tried pressing the on/off button to no avail. What is up with this?

Press and hold down for at least 10 to 15 seconds, both the home and power/sleep buttons until the Apple logo shows up on the screen.
This will reboot the iPhone.
Its likely the iPhone crashed, and you need to reboot it. No data should be lost though.

I's it true, you have to let your phone go dead once in awhile to save the battery?, I's it true, you have to let your phone go dead once in awhile to save the battery?

Is it true that you have to let your phone go dead once in awhile to save the battery?

If you ask it just one more time, I might get the question...
Doing a "full cycle" - charging to 100%, running until the phone auto-shuts down, and recharging to 100% recalibrates the battery meter. It does nothing for lithium ion battery longevity.

Phone died when on with a Customer Service agent. Now both phones are dead...What do I do now? Trying to set up my iphone 4S and I have no phone to call them back.

Phone died when on with a Customer Service agent. Now both phones are dead...What do I do now? Trying to set up my iphone 4S and I have no phone to call them back.
I was told I can set up my phone service through iTunes, but I can't seem to figure out where to go at this point. Any help would be greatly appreciated!
Greg

what do you mean, it died? plug it into the power! :-)

I think my phone is dead?!

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