I think you guys in apple have an issue on iTunes movies coz I only get the full screen with small black squares...

Lost a purchased movie and when checking iTunes movies I get the full screen with small little squares and weird signs.

We are all irunes users just like you. You are not addressing Apple here at all.

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My computer will not start up. It powers up I get the gray screen with the apple and get the loading progress bar it loads to 25% and the screen goes black

My computer will not start up. It powers up, I get the gray screen with the apple, then the loading progress bar starts loading to about 25% the the screen goes black. what can I try to get my computer up and running?

Carolyn Samit wrote:
iMac, Mac OS X (10.7.1)
Use Command + R for Lion Recovery
Try restarting, when you hear the startup tone hold down the Option key. Then choose the Recovery Partition.

I have uninstalled and reinstalled itunes numerous times and keep getting the message it reinstalled incorrectly stating windows Error 127.

I have uninstalled and reinstalled itunes numerous times and keep getting the message it reinstalled incorrectly stating windows Error 127. I am using windows 7

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
You may have more success if you use the advice in the Install missing components section to break down the installer into its component .msi files and install these in alphabetical order.
tt2

When I open "mail" all that opens is the gray ribbon on the top.I have to go to "Mailboxes/inbox" to get it to aspen. What happened? How do I get the full screen to open when I click my "mail" icon like it used to?

When I open "mail" all that opens is the gray ribbon on the top.I have to go to "Mailboxes/inbox" to get it to aspen. What happened? How do I get the full screen to open when I click my "mail" icon like it used to?

Move your cursor way over to the right side of the window. There should be a thin bar. when you hover over the left side of the thin bar, the cursor will change to a vertical bar with an arrow sticking out the left. Click and drag to the left.

My macbook pro will not boot. It gets the grey screen with the apple until the bar is half way across and then shuts down. The only screen I can get to is in safe mode and I don't know what to do with that

my macbook pro will not boot. It gets the grey screen with the apple until the bar is half way across and then shuts down. The only screen I can get to is in safe mode and I don't know what to do with that

Mac OS X: Gray screen appears during startup - Apple Support

So I have a tmobile iphone 5s and it's stuck on the white screen with black logo I tried restoring it with iTunes

MMy phone been stuck in recovery mode tried to restore it nothing worked what can I do its at mobile iphone 5sSo I have a tmobile iphone 5s and it's stuck on the white screen with black logo I tried restoring it with iTunes & iTunes is just telling me errors and my iphone would shut down put a blue screen then go back with the white screen

Has the phone been unlocked officially? Has the phone been jailbroken in the past? If yes, these could be reasons for the behavior of the phone.
iPhone: About unlocking
Unauthorized modification of iOS can cause security vulnerabilities, instability, shortened battery life, and other issues

When i open my computer I get the white screen with apple symbol and there are vertical lines all over the screen with green pixels and after a few minutes the screen gets grey and I get message to restart my computer what happens

3 years ago I bought an IMac Desktop that I am using for a lot of things but the most important for dvd montage in Imovies and Idvd.
Now today when I opened my computer I get as usual the white screen with the Apple symbol but there were all over the screen vertical lines with green pixels and after a while the screen gets grey and I get message to restart my computer using the power button or the restart button and when I do so each time the same is happening somebody can tell me what is happening and what caused this. This computer is my work and now I have no income anymore.
On the Apple support site they are asking to enter the serial number and when I do so I get message it is wrong but it is the only one I have and I buy this computer in Cairo Egypt. I am living in Hurghada in Egypt for the moment. When I call the technical support of the shop where I buy it they are telling me that it is the hard disk or ram and that I probably lost everything on it and they are asking a big amount to repair.
Can somebody advise me on this matter. Thanks in advance

You can find the serial number either in About this Mc in the Menu bar under the , or it should be on a sticker under the foot of the machine.
If you have the install discs, try booting from them, holding down the c key and then using Disk Utility to check the drive.
You can also boot into Safe mode
To start up into Safe Mode (to "Safe Boot"), do this:
   1. Be sure the computer is shut down.
   2. Press the power button.
   3. Immediately after you hear the startup tone, press and hold the Shift key.
      Tip: The Shift key should be held as soon as possible after the startup tone but not before.
   4. Release the Shift key when you see the gray Apple and progress indicator (looks like a spinning gear).
During the startup in Mac OS X 10.2 through 10.3.9, you will see "Safe Boot" on the Mac OS X startup screen.
During the startup in Mac OS X 10.4 or later, you will see "Safe Boot" on the login window, which appears even if you normally log in automatically.
Please post back with results,
To leave Safe Mode in any version of Mac OS X, restart the computer normally, without holding any keys during startup.

TS1411 my desktop Mac OS X is not starting, I get the gray screen with the apple logo and a bar below and then shot off by itself.

My Imac is not starting , I get a gray screen with the logo and a bar below and about one minute the bar desapier and shot off by itself. I try evething that I can think of and not luck. I did disconect all accesories and still the same, I use the start up disc and same.. now I can not get the disc out.
Please advise what I need to do to solve the problem. Recently this computer was upgraded from 10.4 to Mountain lion and add more memory.

Thanks for your help.
Same thing happen when I hold the button, it idle for a while and then turn off by itself. Any more suggestions?
I got the disc..

I can't get the full window with tabs, or other controls. I have to use control-alt-delete to close the window.

After loading on a link to KnightNews, all of the header stuff disappeared - Firefox box, minimize button, delete button, and the only way to get out of the KnightNews was control-alt-delete. I now find that any time i use Firefox, I have the same problem. I have deleted the program, reinstalled it, done a system restore, all to no avail. When I click on Firefox to open it, the full window appears briefly, then the whole screen is filled with the opening Firefox page. Clicking on a program in the history box brings it up, but it's the same scenario - control-alt-delete is the only way to get out. I also was not able to open the Troubleshooting Information which was listed below on this page.

'''Try the Firefox SafeMode''' to see how it works there. 
''A troubleshooting mode, which disables most Add-ons.'' 
[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode#w_safe-mode-window_2 Troubleshoot Firefox issues using Firefox SafeMode]
* You can open the Firefox 15.0+ SafeMode by holding the '''Shft''' key when you use the Firefox desktop or Start menu shortcut.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shft key) to open it again.''
'''''If it is good in the Firefox SafeMode''''', your problem is probably caused by an extension, and you need to figure out which one. 
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes 
Or it might be caused by Hardware Acceleration.
''When you figure out what is causing that, please let us know. It might help other user's who have that problem.''

Whenever I open the browser, it immediately minimizes and I have to click in the corner to get the full screen. How can I change this?

The browser opens, then immediately minimizes to about 1/4 screen size. I have to click the corner box to maximize to full screen. It stays that way until I close it. But it happens every time I open it.

Sorry you did not receive an understandable solution. First of all try rrcovering from the situation using Firefox's '''[[safe mode]]''' try that and post back with ow you get on. This is the easy option from the link in ''cor-el'' 's post, if it does not work you may have to try the hard version !
Try to start firefox in [[safe mode]]
# either hold the shift key when starting firefox or use '''Firefox Button -> Help -> Restart with Add-ons disabled'''
# does it start in safe mode ok ? do you see the safe mode options as shown in the [https://support.mozilla.com/media/uploads/gallery/images/93cafd5e0e8bef77b66875863ae7f197-1259888532-113-1.png screen-shot] ? NOTE you will loose some toolbar customisation when you proceed to the last step
# unlikely, but you may even see the problem is solved whilst at this stage and in safe mode, if so please mention this, it is a pointer as to what the problem is.
# click on the option checkbox ''' -> [] Reset toolbars and controls'''

In the left hand top I have the current page, beneath that the bookmark toolbar, and beneath that the home page. To the right top is a blurred image of my upper desktop. Cannot get a full screen with Firefox and see no remedy.

using Windows 7 professional

That's a very interesting find. A couple people have been reporting this. But we thought it was Google breaking that page on purpose because they plan to remove that special Firefox search page. They think it's too old and want people to switch to the newer one. But I'm still not sure why being signed into Google breaks that page (and signing out fixes it), I believe Google is at fault here and needs to update the code on that page.
The new Google search page for Firefox is:
 '''about:home'''
Screenshot:
 http://i.minus.com/iewA9S.PNG
It's a special page built into the Firefox browser. That's why it has a weird website address that doesn't look like normal websites that use http://www., .com, .net, or .org.

My iMac won't start up -- makes the usual start up sound, get the gray screen with the apple, and whirling icon goes endlessly below it. apple hardware test code is 4MOT/2/40000004:0x3d2fdb90

Prior to shutting it down, I had to force quit Safari. I has been running a little slow lately, but nothing major.
Apple Hardware Test code shows
4MOT/2/40000004:0x3d2fdb90
anyone know what that means?
I have a late 2006 intel-based iMac with the iSight camera, running Snow Leopard

Thanks SO MUCH! I am having nightmares about all that could be lost. If the fan can be fixed, then I can cope with the backing up and maybe relieve the hard drive so it gets faster. As Murphy's law would have it, I just bought an external drive but haven't had a chance to set it up to automatically back up. Your reply makes me feel much better... There is hope that I can lip along with this old iMac until I can afford a new one.

I get the grey screen with apple logo & swirly circle - that's it?

I need to re install Lion X. I went to the Genius bar & the Genius held the alt key (?) then the re-install screen came up. Simple, but i need to do this at home & now it doesn't work!
Do I need the computer on?
Do I hold only the alt key?
Or is it the cmd key?
Please help!
Thanks

Hold the alt/Option key (that's ONE key) at Startup and a completely ROM resident routine called the Startup Manager will draw a gray screen then an Icon for each bootable Volume. then the Eject key is "live" and will open the drawer on a tray-loader.
Select Recovery_HD and you will get to the Utilities/Installer screen you saw before.

I installed Apple Displays Software 2.1.1, now mac won't get pass grey screen.

I installed Apple Displays Software 2.1.1 from the disk thinking I was updating my Cinema Display M8149. After the update I get the grey screen with the scrolling symbol under the apple. Can anyone help with uninstalling the update? I don't have time machine activated on my machine and I tried all the resets and that didn't work.

Ref: Apple Studio Display: Computer starts to Gray Screen after installing Apple Display Software.
Symptoms
Do not install Apple Display Software if Mac OS X is already installed on your computer.
Doing so may cause the computer to start up to a gray screen.
Resolution
Follow these steps if you installed the Apple Display Software included with your display, and are experiencing the symptom described above:
Start up the computer from your Mac OS X Install CD.
Reinstall Mac OS X.
Do not install the Apple Displays Software version 2.1.1 for Mac OS X.
Verify that the computer starts up correctly ("boots to desktop").
If the symptom continues, contact Apple.

HT204400 My dorm requires authentication, can I still get the full Apple Tv experience?

Does Apple have a way to enter an authentication password? Right now my Apple Tv (2nd gen) allows me to airplay to a certain extent but doesnt offer the other features I purchased it for.

So do you not have Wired Ethernet Internet to your dorm room?
I ask because without having a Router setup, you will not be able to connect to any of your devices to get the full functionality of the Apple TV.
IF you can eventually get it connected, Yes, you'll be able to view your iTunes and Possibly Netflix etc.
But you will not be able to swip your phone info up to the TV.
You will not be able to connect to any of your computers/iPhone.
You will not be able to use the ATV as a wireless monitor for your Laptop.
etc, etc.
They all have to be part of the same network.
If you had wired internet through ethernet, then you'd be able to connect a router up to that and connect all of your devices with the Router's wireless network and not have to fiddle with the School's.
Why not check this out and see if it's available.

I think you guys in apple have an issue on iTunes movies coz I only get the full screen with small black squares...

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