I thought I lost my macbook (black 2008) so I used find my mac and remote swiped it and then I found it and put in the password and it said to reinstall lion from the menu and I did but when i grid to it said recovery HD locked. What can i do?

is there anything i can do besides take it in, because i have no warranty. thank you for your time.

iOS: Unable to update or restore

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I am a windows user that has converted to Mac and loving it but when I updated to Lion my wireless internet dongle would not work anymore and the Macbook Pro does not recognise the device at all so I am unable to reinstall it again. Any ideas

I am a windows user that has converted to Mac and loving it but when I updated to Lion my wireless internet dongle would not work anymore and the Macbook Pro does not recognise the device at all so I am unable to reinstall it again. Any ideas would be greatly appreciated.

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HT1349 I lost/had my iPhone stolen. Tried using Find My iPhone and it's offline. It was set up. What do I do now? Do I report it stolen? What is the best way in getting back my iPhone if any? Thank you in advance.

Tried using Find My iPhone and it's offline. It (Find my iPhone) was set up. What do I do now? Do I report it stolen? What is the best way in getting back my iPhone if any? Thank you in advance.

Find My iPhone is good for misplaced iPhone but not good for thief and it was never meant to be.
You chance of getting it back is very small.
There are a few things you can try.
Try remote lock/wipe your iPhone through Find My iPhone.
https://www.icloud.com
You can report to the police, cell carrier (expensive cell charges for international calls, roaming etc)
Change all the passwords used in iPhone: Apple ID, E-mail, Bank Account ....
http://support.apple.com/kb/HT2526

The stills in my movie project do not respond when I try to edit their "duration" I change it the clip inspector and click done, but when I exit clip inspector , it reverts back to what it was prior to my trying to change it?

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Hi There,
I tried your workflow and some how I am not able to see your issue.
- Will it be possible for you to share your project(where-in you always see this issue) with us. You can upload your project and send the link to maanand (at the rate of ) adobe (dot) com.
- If sharing of project isn' t possible then please share the project details such as no of slides, objects etc.
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blogs.adobe.com/captivate

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I just received my iPhoto book and 3 of the maps didn't print. When I checked my PDF they are there. What can I do?

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Call the Apple Store and discuss the problem with them. The return policy is listed here, for your reference:
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Leave your contact info via Find My iPhone. The message will display next time it's connected to the internet, and when it does, you will receive an email telling you that the message is displayed and your iPod is located somewhere.
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When I have installed updates in the past, I have always lost my bookmarks. Why does this happen? I want to install the new update but I am afraid of losing my bookmarks again. What can I do about this?

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Welcome to Apple Support Communities
Do not worry. Hold Sleep (the button you have at the top of the phone) and Home buttons at the same time until your phone restarts, and then try installing the iOS update again.

HT4718 I had a copy of Mountain Lion on my late 2008 MacBook Pro, having replaced Lion which it came with. But the drive,crashed, so I replaced the drive and reinstalled Lion from the original disks I had. How do I get another copy of Mountain Lion?

I had a copy of Mountain Lion on my late 2008 MacBook Pro, having replaced Lion which it came with. But the drive crashed, so I replaced the drive and reinstalled Lion from the original disks I had. How do I get another copy of Mountain Lion?

A 2008 Mac won't have originally shipped with Lion. You need to install 10.6.8 on the computer, log into the Mac App Store with the Apple ID you used to purchase Mountain Lion, click on the Purchases tab, and download it.
(121465)

I just downloaded the lastest version of iTunes but when it comes up it has a error message saying to reinstall or repair it and I did that and it did not work

I just donloaded the lastest version of iTunes but when it opens it says a componet was not installed repair or reinstall it. I did and the same thing happens. Any ideas?

I am also having the same issues.
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I bought a used iphone 4 (gsm) and it was locked on an icloud account i asked the old owner to remove the device from his devices list on icloud and he did but the iphone is still asking to be activated on his icloud account. any help please???

i bought a used iphone 4 (gsm) and it was locked on an icloud account i asked the old owner to remove the device from his devices list on icloud and he did but the iphone is still asking to be activated on his icloud account. any help please???

If it's still asking for the seller's Apple ID and password, then he most likely did not actually remove the iPhone from iCloud. If the problem persists, return the iPhone and get your money back. The seller can figure out the problem and resell the iPhone later.
Regards.

Cannot download update: am told it is installed on my mac and i did not buy it from the apple store--i did. any help there?

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see this thread
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Problems reinstalling Lion from Recovery service

I'm trying to reinstall Lion from the Apple Recovery service but keep getting told after 10 hours downloading, that installation has failed.
I'm having to do this as my machine crashed a few days ago and lost access to the operating system. I did not loose files as the machine was Bootcamped and i could access from there.
Initially, I was told that the hard drive needed repairing, which has now happened and it's passed all it's tests via the Disk Utility but still no installation.
I tried booting from a usb and the download recovery but no sucess.
Can anyone advise.

Philip Keller wrote:
John,
I think I'm "reinstalling OS X by booting OS X Recovery": I reboot with command-R depressed, or I reboot with Alt depressed and choose the recovery parition, and then I start the installation process from the list of things I can do. Are we talking about the same thing?
Yes, exactly.
I think that OS X Internet Recovery would be necessary only if you were to attempt a Lion installation with a completely empty HD, implying that even a Recovery partition has not been created. Your USB flash drive is the way to cope in that circumstance. If you can install Lion by booting the recovery partition as you described, it seems to me that it is all that is necessary and there is nothing to fix, despite the error message you see.
I'm surprised that Internet Recovery works at all, given that your Mac is not one of those allegedly eligible to use it.
Without a similar 2006 iMac to test, I can only speculate that the "abysmal distribution system" as baltwo describes it just doesn't work well with earlier Macs, and that Apple may not have tested it extensively with them. If I were you I would rely upon that USB installer much more than OS X Recovery or OS X Internet Recovery. I prefer not to rely upon any installation method that can possibly result in "the server is not available at this time" or such nonsense, but that is the direction in which Apple has been going for a long time.
An OS X installation log exists at /var/log/ that you can examine using Console, probably named "install.log". Deciphering it is another challenge.

Safari problem: when I switch back into safari from another application, the menu bar comes up but no tabs or windows. What's going on? Just started yesterday. I have found a workaround: when I Command Tab back to safari, I hit command T to open a new

Safari problem: when I switch back into safari from another application, the menu bar comes up but no tabs or windows. What's going on? Just started yesterday. I have found a workaround: when I Command Tab back to safari, I hit command T to open a new tab and Command W to close it, and my other tabs are visible.
I have tried shutting down, closing tabs, with no success. What's going on and how can I fix it?
Thanks,
Cindi B
PS: I'm not sure of the actual OS level, but I have not allowed it to upgrade to Maverick yet; concerned about it because of a few things I've read...

A Safari extension or third party plugin may be causing the menu bar issue.
From the Safari menu bar click Safari > Preferences then select the Extensions tab. Turn that OFF, quit and relaunch Safari to test. If that helped, turn one extension on then quit and relaunch Safari to test until you find the incompatible extension then click uninstall.
If it's not an extensions issue, try troubleshooting third party plug-ins.
Back to Safari > Preferences. This time select the Security tab. Deselect: Allow plug-ins. Quit and relaunch Safari to test.
If that made a difference, instructions for troubleshooting plugins here.
As for which OS X is installed.
Click the Apple () menu top left in your screen. From the drop down menu click About This Mac.
The version is noted there.
v10.6 Snow Leopard v10.7 Lion v10.8 Mountain Lion
It's your choice whether or not to upgrade to Mavericks. If you decide to do this, make sure your Mac meets the requirements noted here.

I thought I lost my macbook (black 2008) so I used find my mac and remote swiped it and then I found it and put in the password and it said to reinstall lion from the menu and I did but when i grid to it said recovery HD locked. What can i do?

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