I thought my subscription was paid automatically, but it won't let me use the service all of a sudden.

Is there a way to contact the provider directly with subscription issues?
I keep getting redirected to the forum.
THANKS!
Barbara

Hi barbarabsr,
I checked your account, and it's up-to-date. If you're still unable to log in, please clear the browser cache and try again. Or, try using a different web browser. And, if you're logging it via Adobe Reader, please make sure that you're using the current version by choosing Help > Check for Updates.
Please let us know how it goes.
Best,
Sara

Similar Messages

HT1491 Added a I tunes card but it won't let me use the money how do I use it

Hi I've just topped my I tunes account up with a I tunes card and it won't let me use my money on there

What I mean is what is happening when you try to buy the movie? Does the cost of the movie exceed to amount of the gift card? Many areas/states/countries add a sales tax or a VAT to the purchase that will exceed the card amount.
what exactly is happening? Describe?

Registered quicktime pro but it won't let me use the fitures, asks me to buy it

I purchased quicktime pro and registered. It still asks me to purchase when I try to use.

What I mean is what is happening when you try to buy the movie? Does the cost of the movie exceed to amount of the gift card? Many areas/states/countries add a sales tax or a VAT to the purchase that will exceed the card amount.
what exactly is happening? Describe?

I have iwork on two computers, but my account doesn't show record of it for my being able to reinstall on the new computer. Is there a time limit? I tried airdrop, but it won't let me use it.

I have iwork on two computers, but my account doesn't show record of it for my being able to reinstall on the new computer. Is there a time limit? I tried airdrop, but it won't let me use it.

Sounds like you installed iWork from before there was the Mac App Store.
If you installed it from a Family DVD you are entitled to install that on 5 computers and can do that from the DVD.
If not then you need to purchase it from the M.A.S. and will be able to install it on any of your computers using the same Apple I.D. However Apple is promising a new version before Christmas so it may not be a good time to buy now.
Peter

ICloud asked me to reenter my password to get mail and when I did, it rejected my password. I'm trying to reenter in my account information, but it won't let me because the incoming mail server field is blank, but it won't allow me to enter anything.

iCloud asked me to reenter my password to get mail and when I did, it rejected my password. I'm trying to reenter in mail account information, but it won't let me because the incoming mail server field is blank, but I can't enter anything into that field.

No, didn't have to sign out. As I started to, got a messge saying something about losing all my calendar information, which unnerved me so I didn't sign out. It was correcting the password in another email account that corrected the situation for me.

I have a macbook pro 10.8.5 and the Application Safari will not open no matter what i do, I try to open the menu of Safari but it won't let me either, the mouse will just be loading. Each time i open it, it says "Application Not Responding"

I have a macbook pro 10.8.5 and the Application Safari will not open no matter what i do, I try to open the menu of Safari but it won't let me either, the mouse will just be loading. Each time i open it, it says "Application Not Responding" and I try opening it in my Finder and it'll say "The Application 'Safari' cannot be opened." and below that it'll say "-1712" Please help? I would really like to open it again.

The application Safari can't be opened -1712
What to do about "The application 'Safari' can't be opened" -1712 ?

HT1918 I'm trying to update my credit card, but it won't let me input the security code. Does anyone know how to solve this problem?

I'm trying to update my credit card in ITunes, but it won't let me input the security code. Does anyone know how to solve this problem?

Could you give me more details on how it would let you put in the CVV?

Getting error code 8003 when trying to empty trash, lots and lots of stuff in there but it won't let me empty the trash.

getting error code 8003 when trying to empty trash, lots and lots of stuff in there but it won't let me empty the trash.

Thomas...
Try Trash IT for Mac > http://www.macupdate.com/app/mac/8214/trash-it!
It helped users with the same issue here > https://discussions.apple.com/message/16995454#16995454

I have cs5 photoshop, but it won't let me buy the complete special offer at 29.99

I have cs5 photoshop, but it won't let me buy the complete special offer at 29.99. When I type in the serial, it says that I am not eligible, but I can't figure out why.

Hi there
Just to clarify - the complete special offer is available to customers with a registered CS3-CS6 individual product or Suite. However, education or volume licenses do not qualify.
It appears that your CS5 is an educational version. If you are no longer in education & don't qualify for the Student/Teacher plan, please contact our Sales team on 800-585-0774 who can assist further.
Thanks
Bev
ThanksBev0-585-077480 0-585-0774

HT201436 I am trying to set up my voicemail but it will not let me use the letters, only the number come up

I am trying to set up my voicemail but it will not let me use the letters..only numbers

I don't understand what you are setting up using numbers - or letters. If it's a passcode, then you can translate the letters into numbers as you would on a telephone keyboard - for example, an "S" would be a 7.
But that may not matter, as the process for setting up voicemail is strongly tied to your cellular carrier. If the above doesn't answer your issue, contact your cellular carrier for setup assistance.

I need to change my Apple ID but it won't let me because the email address I want to put is already set as the second email address

I need to change my Apple ID but it won't let me because the email address I want to put is already set as the second email address. I have the new iPhone 5

Hello Krystalb0407,
Thank you for using Apple Support Communities.
For more information, take a look at:
Apple ID: Changing your Apple ID
http://support.apple.com/kb/ht5621
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/ht5312
You can edit or delete your rescue email address at My Apple ID.
Have a nice day,
Mario

My iphone 4 won't let me use the internet but it says that I'm connected what do i do?

My iphone 4 won't let me use the internet but it says that I'm connected what do i do?

Hey idontevenknowwhattodoaboutthis,
It sounds like you may be having issues with a Wi-Fi connection. If you have determined that the issue is with your phone and not with the particular Wi-Fi hotspot you are using, then you will want to use the following article to help you troubleshoot this:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
Thanks for using the Apple Support Communities!
Cheers,
Braden

HT204053 I just put a $25 iTunes card on my account but it won't let me use it. It just keeps asking me for credit card info

I just put a $25 iTunes card on my account but it won't let me use it. It just keeps asking me for credit card info

Is it an account that you've just created ? If it is, then unless the instructions on this page are followed when creating an account : http://support.apple.com/kb/HT2534
then credit card details will need to be entered before the account can be used to download any item from the store. You should be able to remove the card's details after entering them.
If you are being prompted to review the account then you could see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054

HT1918 I have a credit but it won't let me use it because of the credit card

I have a credit but it won't let me use it because of the credit card. How can I disable my credit card

Hi, not sure what you are asking about. Do you have speakers that use AirPlay and you can't connect your iPhone via AirPlay? That is most likely an issue with your wireless router. Sometimes it helps to switch the router off and on and let all devices connect again.
If the app asks for a sync cable (not sink I suppose) it means the white USB cable that came with you iPhone and syncs via iTunes.

I have a iPhone but it won't let me use AirPlay. So I got this app ihome it says to put a sink iPod wire but there is no iPod sink wire

I have a iPhone but it won't let me use AirPlay. So I got this app ihome it says to put a sink iPod wire but there is no iPod sink wire

Hi, not sure what you are asking about. Do you have speakers that use AirPlay and you can't connect your iPhone via AirPlay? That is most likely an issue with your wireless router. Sometimes it helps to switch the router off and on and let all devices connect again.
If the app asks for a sync cable (not sink I suppose) it means the white USB cable that came with you iPhone and syncs via iTunes.

I thought my subscription was paid automatically, but it won't let me use the service all of a sudden.

Similar Messages

Maybe you are looking for