I to update my iPod to iOS 8.1 and all that is showing on my iPod now is the charger cord with an arrow pointing to the iTunes logo

i went to plug in into iTunes and it would not allow me to fix it by putting into recovery mode.I tried everything called apple care that did not help

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Similar Messages

I attempted to update to the latest IOS version. Then it seemed to "Lock UP". Now all i get on display is a graphic of the power cord with an arrow pointing to an iTunes icon. Home button is not responding.

I attempted to update to latest version of IOS. Now all I get on the display is a graphic of the power cord with an arrow pointing to an iTunes icon. Ipad does not seem to power down or power up correctly. Home button is not responding.

I am new to this, could you provide me with a little more detail on how to do this? Thanks so much!

HT4623 I recently did an update and now my iPad is stuck showing the USB cord with an arrow pointing to the iTunes icon. It won't let me clear this screen. What do I do to fix it?

I recently did an update and now my iPad is stuck showing the cord with an arrow pointing to the iTunes icon. It won't let me clear this screen. What do I do to fix it?

Well, that illustration is suggesting you plug your iPad into iTunes (current version: 11.0.2).
Have you tried that?

TS3274 My iPad is "frozen" ...graphic of charger cord with an arrow pointing to the iTunes logo. I was updating the latest iOS update and this happened. Please help.

My iPad is. "Frozen"... Graphic of charger cord connector with an arrow pointing to the iTunes logo. This happened when I was updating iOS software.

FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.

Bought a used Ipod touch 3rd gen for my child and when charged I get a screen with a picture of a computer charging cord with an arrow pointing to a music symbol. What do I do to get it to work?

I've plugged it into the computer and nothing happens...nothing changes....the screen still has a pic of the computer charging cord with an arrow pointing to a music symbol at the top of the screen. I can't seem to get it to do anything.

For how to restore see:
iTunes: Restoring iOS software
Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

HT4623 i turned my ipod off while it was udating the software (oops) now all it shows on the screen is a picture of the cord with an arrow pointing up to itunes. please help.

i turned my ipod off while it was udating the software (oops) now all it shows on the screen is a picture of the cord with an arrow pointing up to itunes. please help.

What happens when your connect the iOS device to your computer and restore via iTunes.
Try DFU mode and then restore if necessary.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software

TS1538 I was attempting to update iphone 4s today, laptop went flat during the last stages. The iphone now only displays USB cord, with an arrow pointing towards iTunes emblem. iTunes will not accept/read the iphone. HELP??

I was attempting to update iphone 4s today, laptop went flat during the last stages. The iphone now only displays USB cord, with an arrow pointing towards iTunes emblem. iTunes will not accept/read the iphone. HELP??

If you have the latest version of iTunes you should not have to download the ipsw file separately as jalp suggests. iTunes will download it automatically.
This error (9) most often means that your antivirus or firewall (or router) is blocking access to Apple's servers. In rare instances it can also mean that the phone was hacked (or "jailbroken") to unlock it. If this is the case you must do a DFU restore, not Recovery Mode, as follows:
Reboot your computer
Disable your antivirus and firewall. If you has Kaspersky you may actually have to uninstall it, as it can never be turned completely off.
Connect the USB cable to a USB port directly on your computer, not to a hub. DO NOT connect the other end to the phone
Disconnect all USB devices except for mouse, keyboard and iPhone cable.
Launch iTunes
On the phone hold the HOME and SLEEP buttons at the same time for EXACTLY 10 seconds, then release the SLEEP button but continue holding the HOME button. The screen should be black. If it has an Apple logo this means you held both buttons too long. Release the HOME button and do it again.
While holding the HOME button connect the free end of the cable to the phone.
After a short while iTunes should recognize a phone in "recovery mode" (iTunes doesn't know the difference between DFU and Recovery modes, but the phone does)
Release the HOME button and don't touch the phone or the computer until the process completes or you get an error message. Ignore any displays on the phone.
If the error recurs the phone was probably messed up when it was hacked. This is not a hardware problem, or if it is, it isn't one you can fix.
You can try repeating these steps with a different computer and a different cable. If that fails also the phone is probably not repairable.

HT4623 I used iTunes to update my 4s which is now frozen. Picture shows the charger cord with an arrow to the iTunes logo. Computer won't even recognize that my phone is plugged in. I have tried the hard boot. Nothing works...

Please help with my iPhone 4s. I updated to OS 8 using iTunes. It had an error and no my phone is frozen. It shows the pic of the charger with an arrow pointing to the iTunes logo. I have tried a hard boot. I plug it into iTunes. My computer won't even acknowledge it is plugged in. Any tips???

Sounds like it is time to call Apple and make an appointment to take it in for them to examine it and find out what is wrong with it.

In the middle of updating my iphone 4, a icon popped up saying that itunes had detected an iphone in recovery mode and i needed to restore it. my iphone screen is a picture of a usb cord with an arrow pointing to an itunes symbol. what do i do?

i started to update my iphone 4, and in the middle of the update, an icon popped up saying that "iTunes has detected an iPhone in recovery mode. you must restore this iPhone before it can be sued with iTunes."
I really cannot lose the data on my phone. i foolishly did not back up everything ecause there was a previous problem i had with icloud and i needed to delete all of my icloud accounts accept for my contacts.
WHat would i lose if i restored it? and do i need to restore it?
is there another way? if there is, i definetely do not need the update. someone please help me.

First, in iTunes, launch Preferences and go to the Devices tab. Check the date and time of the last backup. If it is recent you can restore it. However, if you mean you have the photos back in your Camera Roll then the backup was already restored. To get your music and apps back it should just be necessary to click "Sync".

TS1538 Why is my iPod showing a usb cord with an arrow pointing to the iTunes logo? IT WONT WORK. I've tried turning it on and off, pressed the home and power button at the same time, unplugged it and put it back in, waited 5-6 months to try it again.

Can anyone PLEASE help me!!? I didn't realize that would be my title so, bear with me hear and read the title!!^^

The screen is telling you to connect the iPod to your computer and restore via iTunes. What happens when you do that?
iTunes 10 for Windows: Update and restore software on iPod, iPhone, or iPad

MY IPOD TOUCH SHOWS A SCREEN WITH A PICTURE OF THE USB CORD WITH AN ARROW POINTING TO ITUNE LOGO AND I CAN'T GET IT CONNECTED?

i would appreciate help with this situation.
thanks Theo m

Do you have iTunes installed on your PC? What level? Itunes is at: http://www.apple.com/itunes/
If you have iTunes but your iPod is not recognized read this: http://support.apple.com/kb/TS1538

I was in the middle of updating my iPhone 4 and a screen came up that had a picture of a cord with an arrow pointing to an iTunes icon. Does anyone know how to fix my phone?

When I connect to iTunes it says "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes". Any ideas?

See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
But... if the Device has been Modified... this will Not necessarily work.

Upgraded my 4s to 7.1.2 iOS and when I turn on I get the white apple screen and then it changes to a 30 pin connected with an arrow pointing to an iTunes logo, before shutting down.

what procedures do I need to follow to get my phone up and running? I had a similar experience last year with my iPad 2 and had to reload everything, except I wasn't doing an upgrade at the time. When I plug my 4s into my charger the screen shows the connector and iTunes logo. I have tried to reboot several times without success.

Correct. Everything is already lost if it's in recovery mode. You can restore a backup after restoring the phone.

HT1320 Ipod 4th gen was accidentally disconnected from laptop during update process. Now permanent screen pic is of power cord w/ an arrow pointing up to itunes. Holding the ctr & power buttons together has no effect for reset.

Ipod touch 4th gen was accidentally disconnected from laptop during update process. Now permanent screen pic is of the power cord w/ an arrow pointing up to itunes symbol. Holding the ctr & power buttons together for 6-10 sec causes apple pic to briefly appear and power cord/itunes pic reappears. Powering off and on has same effect. Attempting to reset.

It sounds like the iPod touch is in Recovery Mode, Try to restore it from iTunes again.
If you run into an error when restoring the iPhone again, take a look at this Apple doc -> iOS: Resolving update and restore alert messages

HT5487 my ipod touch is stuck with an I tunes logo and a usb chord with an arrow pointing to the logo. What is this and how do I fix it?

My Ipod is stuck with a picture of a USB chord with an arrow pointing to an itunes logo....what is this and how do I fix it? I did look at the "printers and devices" section on my computer. It shows an un identified "apple" device that is in "recovery mode" but that is. I tried to trouble shoot it there but no help....

Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414
If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808

I to update my iPod to iOS 8.1 and all that is showing on my iPod now is the charger cord with an arrow pointing to the iTunes logo

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