I-Touch all messed up!  Help, please

The on swtich and volume control switches are not working.  There is a picture of a speaker in the center of my display screen and it stays there no matter what I try to access, except when I go to sounds under settings.  When I try to turn up the volume by sliding the speaker icon under settings it will slide up but as soon as I stop it slides back down to off.  I have tried to it back-up and also restore to factory settings but it has not helped.  Any ideas?

You shouldn't use a normal defrag program like techtool optimization with ipod--something of a software conflict, from what I understand. There's a program by prosoft (http://www.prosofteng.com) called tunetech that's made to deal with ipod and optimization (among other things).
I was transferring the songs too and I think the reason ipod didn't play them was because it was on its way to dying. Each time I'd restore and try to put the songs back on different ones wouldn't play! I think there were some bad sectors on it. I don't think you're doing anything wrong, I think your ipod is sick!
Hope it heals!
Sharon

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