I touch an app icon - it enlarges to full screen size as if loading but 1 second later shrinks back to normal icon size. This happens with every app - nothing loads - please help if you can, I'd be very grateful ! Paul

I touch an app icon - it enlarges to full screen size as if loading but 1 second later it shrinks back to icon size. All the app icons do this - I can't load anything ! If anyone can help I'd be grateful - thanks - Paul

Hi Paul, first you must check you multitaskbar from the phone. Press the Homebutton twice and you see a litte new bar. There you see all open apps. Hold your finger on one app until they shake and a red dot appear in the left corner of every app. Close all apps and restart your phone. If that won´t help make a reset from the iphone.
Press sleep/wake and home button for 10 sek at the same time until a white apple comes up.
If the issue still persist try to do a restore from your iphone
http://support.apple.com/kb/HT4137?viewlocale=en_US

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Please help if you can: I accidentally deleted the IPOD app for my IPAD 3. I need it to enable HOME SHARING. How can I restore or reinstall it? It is not an app I bought, it came on the IPAD from Apple.

Please help if you can: I accidentally deleted the IPOD app for my IPAD 3. I need it to enable HOME SHARING. How can I restore or reinstall it? It is not an app I bought, it came on the IPAD from Apple

See These Support Articles for Home Sharing
Understanding > http://support.apple.com/kb/HT3819
How to > http://support.apple.com/kb/HT2688
Troubleshooting > http://support.apple.com/kb/TS2972

I have home sharing enabled but still can't get my library to show up on my newly authorized computer, I have a lot of songs imported from CD's, never had to use itunes match or before, please help if you can

I cannot get my library to show up on my newly authorized computer, please help if you can.
I have home sharing enable on old computer and new one.
If I try to sync --I get the message that ipod can be synced w only one computer and if I sync with this library (which only shows new purchases from itunes) it will replace everything that is currently on ipod

Why can't the songs be transferred to the device? Is it because they are not authorized? Were these 25 tracks purchased/downloaded with the same account you have used to authorize the PC/new iTunes library?
Have you seen this article yet?
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
B-rock

XBox 360 and WRT54GS no one can fix this. Please help if you can?

I'm totally out of ideas here and would appreciate it if someone could help me? We have 2 XBox 360's both with the Microsoft XBox wireless adapters. My son has had his since they first came out whatever year that was. My youngest daughter got hers last October. Both XBox's connect to XBox LIVE without a problem via a Linksys WRT54GS wireless router. The problem we can't solve is - my oldest daughter and son-in-law live about a mile from us and they have an XBox 360. When we try to connect to their XBox (or anyone else that's local) to play against her and her husband, it won't connect and gives us a "Disconnected" prompt every time. They have no problem connecting to other XBox's locally but we, for some reason, can't. I can connect our XBox directly into our cable modem bypassing the Linksys and it connects to them, so it isn't the cable modem. I've changed settings on the router, internet, XBox with no luck. I've updated the firmware. I've read thru posts on the internet for weeks and now my brain is mush. Is this fixable or do I need to buy a new wireless router? Also, I don't know if this has anything to do with anything but we have 3 PC's and 3 DVR's also connected to the internet but are hard wired. My kids and grandkids have DSi's, a Playststion3, and a Wii and those all connect via wireless and work great. XBox has this WRT54GS listed as compatable. I'm stumped. I know there's some really sharp folks out there somewhere.......please help if you can? Thanks for any help you could offer!

Have you opened the ports on the router....?
If not then,you need to open ports 53-3074 on the router..Read this link. Also,under the security tab on the router,uncheck Block Anonymous Internet Requests and click on Save Settings...

When attempting to convert pdf to word doc, I continually get "An error occurred while signing in" despite the fact that I'm already signed in. Please help if you can?

When attempting to convert pdf to word doc, I continually get "An error occurred while signing in" despite the fact that I'm already signed in. Please help if you can?

Hi lorrelaws,
Do you receive that error when you try to sign in via Reader? If so, try signing in via the web interface. Did that do the trick?
Let us know how it goes.
Best,
Sara

I can't sync my out going email on my mac with my iPhone and iPad. Incoming mail is fine....Please help if you can.

Please help if you can this is getting painful to try to remember what device I sent an email from.
Thanks

Is it because the new itunes looks different.
View > Show Sidebar
Then it should work just the same as on your old computer.

Everytime i try to open an app it stays open for a few secs then closes. this happens to every app

Everytime I open an app is stays open for a fews seconds then closes. this happens to every app and eveytime i try to open one

- Try resetting the iPod:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
-Next try downloading/installing a free app. Others have said that works.

TS1702 Whenever i click the link for a great app i found, to go to the app-store, the app store reply is " could not complete your request" this happen for every app link that i persue! Need help

Whenever i click the link for a great app i found, to go to the app-store, the app store reply is " could not complete your request" this happen for every app link that i persue! Need help

Try signing out of your account and then sign back in and see if that helps.
Settings>Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>Store>Sign in and then try again.

Wireless connection speed fluctuating: please help if you can.

Hi there,
I have a problem with wireless Internet connection speed which spinning my head off, I desperately need other people advice please.
My AirPort Express (AirTunes) serves the flat with Internet, two pc’s and an iMac (Intel Chip). The first pc is a sony laptop that has the Centrino platform (i.e. Wireless ready) and the other pc has an internal D-Link Air DWL-510 wireless PCI (IEEE 802.11b)
The laptop seems to get the maximum speed of the internet connection anytime anywhere in the flat, the iMac gets 70% of the connection speed. While the PC with DWL-510 gets only 30 – 40% of the connection speed only. However, sometimes all the sudden, both the iMac & the PC will get the maximum speed as it should! On a random bases.
I am puzzled trying to establish why is that happening? what could it possibly be that is curbing the connection speed to start with? And what changes that sometimes the pc will get the full connection speed? I have a wireless phone at home, I have a wireless temperature controller as well, and there are wooden walls dividing the rooms in between. I tried switching the wireless devices on and off but the results produced had no affect. My AirPort Express is password protected, so (most likely) no one is steeling my bandwidth. So, what else am missing? What other factors that causing this fluctuation in my internet connection!!?? Please advice if you can think of anything?
Many thanks.
iMac G5 Mac OS X (10.4.4) iMac 17' 1.8 MHz PowerPC 1.25 mb RAM

hello Satchmo.. thanks a lot for your reply.
In regards to the first point (ISP connection), I agree. When I tried to test the line some time ago (on a wired link) I noticed the fluctuation, but it was acceptable. The problem I have now is that the 2mb connection I have, this particular pc receives only 600kb (+/- 10% variable), where is the other 1.4mb going? Sometimes, all the sudden I notice my connection go mad and I get the full speed for a while! I don't know what has changed from the surroundings.
The other things you mentioned (source of influence i.e. other wireless networks that might be crossing mine, bluetooth devices and Ethernet port is used while the wireless is in use) all are viable possibilities. I’ll start testing to check if any of ‘em is the case. Especially other wireless networks, cause its seems that my wireless card discovers at least other two connections along side to mine. I guess if it was the case, nothing much I’ll be able to do about it.
Also thnx for the link.. I don’t understand why I failed to find it when I searched the net!!
iMac G5 Mac OS X (10.4.4) iMac 17' 1.8 MHz PowerPC 1.25 mb RAM

I attempt to put the kindle app in my ipad I hit the button to install and nothing happens, this happens with other apps also. Any ideas?

I am having a problem with my Ipad. I am trying to add the Kindle app to my ipad but when I hit the install button nothing happens. This occurs with other apps I try to add also. Any ideas? Thanks

First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here.

I had just upgraded my OS to the OS X Mavericks. After doing so, I noticed that my MS Outlook for Mac 2011 does not sync with the calendar/contacts/notes, thus, also not sync these info with my iPhone4s anymore. Please help, thank you.

Dear Sirs,
I had just upgraded my OS to the OS X Mavericks. After doing so, I noticed the following changes:
1) My MS Outlook for Mac 2011 does not sync with my Mac book's calendar/contacts/notes.
2) My iPhone4s does not sync with my Mac book's calendar/contacts/notes anymore.
Please help, thank you.
aawwii

Correct, USB local sync was taken away from iphones and ipads with 10.9.1 and 2. We are not allowed to speculate on rumours it might come back in 10.9.3 plus new iTunes. Either wait and see or explore Syncmate 5 beta free trial.
icloud still works.
Cant help with the Outlook problem.

Multiple questions re iPhone iOS 7. Please help where you can.

Hi,
I've had a Macbook and an iMac before, so am not unfamiliar with Apple products and the OS in general, however I have just got an iPhone 5C, and after years of mobile phone Android, have not found migrating to the iPhone half as straight-forward as I thought it would be, and have a NUMBER of questions. I'm unclear on a number of items that I have attempted to search for, and figure out.
I'm sorry to post all these questions in one discussion! I possibly probably will ask them all individually, but for economy, and in case there's anybody who likes killing more than one bird with a stone, I thought I'd post them all here.
Please answer any that you can. Any help will be much appreciated.
1. App Store / iTunes Store - the Android Play Store houses everything in one, but on the iPhone you have the App Store for apps and games, and the iTunes store for everything else, right?
2. However, where do you search for podcasts?? I can't find podcasts as a category in the iTunes store?
3. And I can find Audiobooks as a category in the iTunes store, but where can I find ebooks? Or does this not exist? (It does on the android play store).
4. When you browse through the Featured apps, or Top Charts on the App Store, it presents the apps in a list format each in small/medium size with icons and a small amount of information displayed. HOWEVER, when you use the search function, it displays the app results full-screen. i.e. browsing through the results each app takes up the whole screen, and you swipe along to see the next app. If there are hundreds or more results, it makes it awful to browse through the results of the app search....
5. is there a way to change the display format of the search results? i.e. in list format and show multiple results on one page, scrolling along or down? I would really, really like to do this.
6. And can you filter the search results at all?? You don't seem to be able to filter the search results by category or price, or anything. Is this right?
I am finding app store pretty horrific to use, so any tips would be much appreciated.
Next questions (and bless your patience if you're still with me here),.....
7. Newsstand. So I can search for newspapers and magazines in newstand, and in the App Store, and then they will automatically be put in Newsstand? However, I downloaded BBC News, and a couple of other newspaper apps, and they are not in Newsstand?
...I can't move anything out of Newsstand onto my phone, i.e. The New York Times, and I can't move anything into Newsstand that's on my phone, i.e. the Guardian app? Is this right?! (I realise I'm giving away all my reading choices here). Surely this can't be right?
8. Notifications. If something is updated/downloaded et cetera, I get a little red circle at the top right of the app with a number in it telling me there's been some *activity* in that app and to go and check it out. That's fine. But I have a had one of these notification bubbles above my Newsstand app for days now, and I don't know what it refers to or how to make it go away. I've opened Newsstand, and I've opened every newspaper/magazine that I've brought into newsstand, and it hasn't disappeared. Is there any place or way to determine what the notification refers to? If I'm calling it a 'notification' in error, please forgive me and correct me . Short of deleting every magazine in my newsstand, I don't know how to get this red bubble gone. Please help bubble-free me.
9. MESSAGES. This has astounded me. There are no drafts whatsoever in iPhone time messages? So if you go to compose a new message, if for any reason you can't or don't want to complete the text message at the time, if you leave whatever you have written is gone?
10. If this is the case, is there an alternative text messaging application that I can use, that would allow this functionality? I'm not talking about whatsapp, which I have, or any kind of messaging platform that uses internet and requires the receiver to have the same app. Just straight text messaging that uses the text allowance given by your service provider. Is there an alternative to this, that allows drafts and the normal functionalities provided for text messages by other phones?
11. Is there a way to search sent messages alone?
12. Sometimes my text messages appear green, and sometimes they appear blue. Is there a reason for this? (This is a minor question, please feel free to pass over it if time is scarce)
Finally, and nearly there.
13. The push button at the bottom of the screen takes you out of apps, and if you push it twice it takes you to all open apps. Is there no way to actually close an open app when you exit it? Or if you want to actually close an app, any and every time, you have to push the iPhone home button once, then you have to push it twice, and then you have to swipe the app to close it. IS that right?
14. Or should I not be worried about multiple apps being open in the background? How much battery/resourches does it actually use?
15. I know that I can close multiple apps simultaneously, or at least three, by swiping three up at the same time. Is there any way to simply close all apps at the same time? Or any app I can download that will do this?
16. Airdrop. I have a Macbook pro that's less than a year old, and the iPhone 5c is brand new. I can't get Airdrop to work. I've put them both as discoverable to everybody or contacts only, I've turned the wifi on and off for both, bluetooth on and off for both, every different combination possible, and there's nothing. Nada. Guidance?
17. Specifically, if I can't get it to work, who do I go to? Can I take my macbook and iphone to an Apple store? Can I get customer support? I want to use the airdrop feature as I've figured I've paid for it, but I don't know who to access the support for doing so, or which would be the most effective.
Really and truly finally:
18. My bluetooth seems to be turning itself on all the time. Even when I've turned it off. Why oh why?
Thank you very much.

1. Yes. App sotre has Apps and Games. Itunes has everything else.
2. Podcasts are also found in the iTunes store. (The Podcast App only plays them, but is not a store) You can search by title, and using the More button at the top filter by type. Select Podcast.
3. Ebooks can be found in the iBooks App. Its a separate App and store.
4, 5 and 6.unfortunately no, no and sadly no.
9. Nope, Messages is treated like a chat as such no drafts.
10. There are many Apps in the store for SMS messaging.
11. Spotlight search searches everything. You can go into Settings->General->Spotlight search and deactivate everything except messages to search for messages only.
12.Yes. Green messages are standard SMS messages. Blue messages are iMessages. Apple's messaging service. If the user is not using an Apple device or is not registered with iMessage it will send an SMS. Otherwise it will use iMessage over the internet to save on SMS costs.
13. When you exit an App most will close. When you get to all open Apps swipe the App screen shot to close it manually.
14. Most Apps in the Multitasking list aren't actually running. As such they don't use battery. Only Apps set to background tasks will continue to run via the Background App refresh setting.
16. Correct Airdrop at this point is only between iDevices. or between Macs. You can't Airdrop between a Mac and an iDevice.
17. You can take your Phone to an Apple Store for support form the Genius bar if required. You also have 90 days phone support.
18. Airdrop uses Bluetooth. and you may have another App that needs it.
You may want to take a look at the manual for specifics:
http://manuals.info.apple.com/MANUALS/1000/MA1565/en_US/iphone_user_guide.pdf

Hello. I have updated my iphone 4 to ios7 after doing a backup to itunes. I am caught in a loop of being asked to 'restore from backup' as part of setup and that restore failing because the phone already has it's content I believe. Please help if you can.

Hi. I have an iphone 4 that I have just installed ios7 onto. I had backed up the phone prior.
After the software install the phone rebooted and showed the 'Hello' setup. I am stuck because as part of the setup it asks me to 'restore from backup via itunes". I dont understand why i need to do this as I thought the ios7 install procedure would restore the phone with it's content.
I tried to restore from backup but it says I cant because there is not enough space on the phone. If I connect the phone to itunes, it shows that the phone has all my content, especially since iphoto launches and I can see all the photos it wants to download to iphoto off the phone.
I am caught in a loop. My phone has it's content, but the startup procedure on the phone will not let me progress until I have restored from backup via itunes. But it cant because the phone has no space!!
The only other option it gives is 'Set up as new phone".
Can anyone help please. Thanks.

You should be syncing your contacts with an app on your computer or cloud service (iCloud, Gmail, Yahoo, etc), and not relying on a backup. If you haven't been doing this, start now and then restore your old backup. You will then be able to sync the new contacts back into the phone. However, you will lose all messages, etc newer thant the backup.

ICal/email alarm issue, please help if you can....

Hello. I am just starting to use iCal and have been setting email alarms to remind me of my iCal events. Here is the issue I am having, if mail is closed and the email alarm time has gone by, the email does not show up. Any ideas?
Another thing I noticed is that if I am on my computer, mail is closed, and an alarm time comes by - mail will open up on its own but an email never shows up in my inbox. Any ideas on this one?
Thanks,
Steve

Your problem is that the command you're trying to run includes spaces.
Spaces are used by the shell to delimit arguments, so when you say:
script with command " sudo /Volumes/Adobe CS3 Design Premium/AdobeCS3/Setup.app/Contents/MacOS/Setup"
The shell sees this as the command 'sudo' with four arguments - "/Volumes/Adobe", "CS3", "Design", and "Premium/AdobeCS3/Setup.app/Contents/MacOS/Setup". It's no wonder it doesn't work.
You have a couple of options. One is to escape each of the spaces by preceeding them with a backslash. This tells the shell to treat the next character as a real character, not as a delimiter, e.g. "/Volumes/Adobe\ CS3\ Design\ Premium...". If you take this approach, though, you need to be aware that AppleScript also uses the backslash to escape characters, so you need to escape the backslash itself - the first one tells AppleScript to treat the second backslash as a literal, and so the shell sees the second backslash and can deal with the spaces:
>do script "sudo /Volumes/Adobe\\ CS3\\ Design\\ Premium/AdobeCS3/Setup.app/Contents/MacOS/Setup --mode=silent --deploymentFile=/Volumes/Adobe\\ C3\\ Design\\ Premium/AdobeCS3/deployment/liteinstall.xml"
The other option is to use the 'quoted form of' a string. 'Quoted form' takes a string and makes it shell-safe:
<pre class=command>tell application "Terminal"
set myCommand to "/Volumes/Adobe CS3 Design Premium/AdobeC3 blah blah blah"
do script "sudo " & quoted form of myCommand
end tell</pre>
Depending on what else you're doing, you might also find it easier to eschew the Terminal altogether and just run the command directly via 'do shell script', but the same caveats apply.

I have a problem with my microphone, please help if you can

Hello everyone.
I have a problem with my microphone. After i bougth Creative's sound card "Sound blaster X-Fi Xtreme Audio" and installed it, everything was allright and my microphone was working great, but this was when I used Windows XP, when i started to use Windows 7, it suddenly was very weak and i almost didn't heard it.
Currently, I have bouth Windows XP and Windows 7 installed, so I know the microphone is working when I am switching up between the OS, because it still works good on Windows XP.
If you can help please tell me.
I am using Windows 7 64 bit, I made sure the flexijack settings in the Audio controll panel are set to microphone and not line in, in the Windows 7 audio controll I have set the microphone volum to maximum and made sure it is configured properly.
Thank you for helping.

Originally Posted by tav2000
Hello everyone.
I have a problem with my microphone. After i bougth Creative's sound card "Sound blaster X-Fi Xtreme Audio" and installed it, everything was allright and my microphone was working great, but this was when I used Windows XP, when i started to use Windows 7, it suddenly was very weak and i almost didn't heard it.
Currently, I have bouth Windows XP and Windows 7 installed, so I know the microphone is working when I am switching up between the OS, because it still works good on Windows XP.
If you can help please tell me.
I am using Windows 7 64 bit, I made sure the flexijack settings in the Audio controll panel are set to microphone and not line in, in the Windows 7 audio controll I have set the microphone volum to maximum and made sure it is configured properly.
Thank you for helping.
Hi tav,
While waiting for other forum members to post..
Perhaps you havent installed the latest drivers yet? (link HERE)
Cheers!

I touch an app icon - it enlarges to full screen size as if loading but 1 second later shrinks back to normal icon size. This happens with every app - nothing loads - please help if you can, I'd be very grateful ! Paul

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