I traded madden 15 xbox 360 today and only got $30 even though website says ill get $40

i went to best buy and decided to trade in madden 15 for the 360, before coming here i checked online to see how much i was gonna get and it showed that i was getting $40 for it
http://www.bestbuy.com/site/olstemplatemapper.jsp?id=pcat17093&type=page
i get penalized because a best buy employee doesnt do their job,
i even tried showing them that it was $40 at the best buy store i go to, but they refused to do anything, they said that couldnt do anything

Hi tcali22,
Thanks for stopping into Best Buy and trading in your copy of Madden 15!
While our trade-in estimator on BestBuy.com generally mirrors the trade-in values you’ll see in-store, there are times where they may differ slightly. The trade-in values also do tend to change, so it’s quite possible that a change had occurred between the time your screenshot was taken and when you visited the store. Per the Limitations and Restrictions of our trade-in program, seen here, online and in-store estimates may vary.
All details aside, I do sincerely apologize for any frustration this has caused you. If you have any further questions or concerns, please don’t hesitate to let us know!
Best regards,
Brian|Senior Social Media Specialist | Best Buy® Corporate
 Private Message

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