I transfer all my games from my iphone to my pad, but the game progress is lost.... i signed on to game centre it shows all my scores and progress but when i try to play with the games, all my progress and scores disappears... can anyone help???
I transfered all my games from my iphone4s to my ipad, but the game progress is lost.... I signed on to game centre it shows all my scores and progress but when i try to play with the games, all my progress and scores disappears... can anyone help???
Hi bubbles213,
The best way to move information from one iOS device to another is to back up the device using iCloud or iTunes (or both), and then restoring the new device from it. This article will walk you through the steps:
Transfer content from an iPhone, iPad, or iPod touch to a new device
http://support.apple.com/kb/HT2109
Cheers,
- Judy
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can any 1 help if so thanks for your help
If your device has been modified, this will not necessarily work...
Unable to Update or Restore
http://support.apple.com/kb/HT1808 -
When I try to work with some photos Imovie gets stuck and then it stops to work at all. It happens only with some specific photos,is there a way to repair them?I can't go on this way,help me please
Hi,
The movie is probably MPEG format.
QuickTime Pro and iMovie cannot transcode audio contained in MPEG movies.
Try to convert with SimpleMovieX or MPEG Streamclip instead.
http://www.aeroquartet.com/SimpleMovieX/
http://www.squared5.com
Regards, BJ -
My iPhone and iPad are set up under the same account and when I try to FaceTime with the iPad or vice versa it says face time is busy and will not connect, how do I fix this
I can call my ipad with my iphone alll the time. That's how I check up on my kids at home when I"m at work. You just set up to your iphone's facetime setting with your phone number and set up your ipad's facetime settings with your apple id (in this case it's your email)
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Having installed Aperture, iPhoto won't open. When I try it fails with the message "You can't open the iPhoto.app because it may be damaged or incomplete. Any help please?
OK, fixed it. Found that iPhoto is now BACK in the App store.
Found iPhoto app in Finder and dragged it to Trash.
Downloaded iPhoto from App store and all now back working again.
Didnt expect to find iPhoto in App store as last time I looked it wasn't available.
Nige -
My e-mail has changed, but I purchashed some songs in iTunes using my old e-mail address as my account name... so when I try to play the sonngs I bought and paid for - it keeps asking me to authorize my PC first, but I don't remember the password! And since the old e-mail address is no longer active, I can't even chenge the password- becasue it's sends the link to do so via e-mail! Even when I use the "ask personal questions" option to verify and it asks me for my date of birth, I put it in and it still won't acccept.
Hello there, loupar.
The following Knowledge Base article offers up just how to change your Apple ID for the App Store on your iOS device:
iOS: Sign in with a different Apple ID in the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht1311
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
imported video from imovie, when i try to play only have audio, screen is red and flickering. new mac pro.
steved
Thanks for the reply with additional details.
In order to help you with the Elements Organizer 13 and Premiere Elements 13 issues, we need details of that video from iMovie.
You should be able to get the important details of the iMovie video by telling us the export settings that you used for the iMovie export.
Minimum information..
Video Compression
Audio Compression
File Extension
Frame Size
First, update Premiere Elements 13 and Elements Organizer 13 each to the 13.1 Update (See Help Menu/Update in an opened
Premiere Elements 13 project.)
We will be watching for further details in order to plan and carry out troubleshooting strategy.
Thank you.
ATR. -
When I try to burn a CD off of my MacBook Air (from iTunes) using the external CD drive, it acts like it is burning the CD, but then when I try to play it the CD is blank.
Many thanks for the diagnostics.
Failed while scanning for CD / DVD drives, error 2380.
Error while opening iTunes CD driver. This could be caused by a corrupted iTunes file or a conflict with other older CD burning applications, either currently installed or previously installed and uninstalled incorrectly.
With that one, I'd start with solution 3 from the following document:
iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install -
hey everyone.. i have a problem with my 3Gs iphone.. i updated to the ios5 and now when i open it says that i have to connect it with the itunes. when i connect it says that has an error 28 something like that.. can anyone help me to fix it?? Regards
Error 23, 28, 29: These errors may indicate a hardware issue with your device. Follow the steps in this article. Also attempt to restore while connected with the white USB Dock Connector cable that shipped with your device, on a known good computer and network to isolate this issue to the device. The MAC address being missing or the IMEI being the default value, (00 499901 064000 0), can also confirm a hardware issue. Out-of-date or incorrectly configured security software can also cause these errors.
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I'm trying to import contacts from Outlook to Mac address book. I've exported as a CSV but when I try to open with the Address book import tool, the file is greyed out and can't be imported. Any ideas?
Thanks,
IanIf you can't get the exported .csv file to work you might consider using Migration Assistant: http://support.apple.com/kb/HT2518, particular if you need to move more than just your contacts. There is some granularity in the options on what to transfer but I'm not sure if you can choose to just your migrate contacts.
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I plugged my iPhone 4 into my computer with the USB charger cable, and the screen went blank and came up with a picture of the usb cable with an arrow pointing to iTunes....Can anyone help get this fixed????
Connect your iPhone to iTunes and restore or follow the prompts.
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I have Aperture3 and iPhoto. When I try send video clips as attachments, I get a message saying Quicktime can't open the .avi - why? Others couldn't open them so I sent them to myself and get the same message. Doesn't seem to be a size issue as I've tried with really short clips (4 seconds). As I recall, I didn't have this problem before buying Aperture last fall, when I only had iPhoto. It appears that by default, an attachment to an email automatically comes from my iPhoto files and not Aperture - assume that is supposed to happen but not sure. Thanks for any and all help!
JimWhen I try send video clips as attachments, I get a message saying Quicktime can't open the .avi - why?
How are you tryin to send the .AVI file? Are you sending the attachment directly from Mail or from Aperture or iPhoto? -
hi i have pre-ordered a song however when i try to download it, it says theres an error on my itunes. can you help?
Hey elgriffiths,
Thanks for the question. I understand you are having issues downloading your pre-ordered content. The resolution is going to depend on the error message you are receiving, however, I have included two articles that address a number of common errors:
iTunes: Possible iTunes Store errors
http://support.apple.com/kb/TS1424
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thanks,
Matt M. -
I have Words with Friends app on my iphone4S and the same game on computer. When I try to play Words with Friends with Facebook on the iphone the message says" Account Already Connected. This Facebook account has been connected to another user." It is connected to my computer. How can I play game on iphone?
Hi Grandmaz5,
If you are having issues connecting to Facebook on your iPad, and you have already troubleshot the Facebook app itself, you may want to check the built-in iOS settings for Facebook; you may find the following article helpful:
iOS: Using Facebook, Twitter, and other social network accounts
http://support.apple.com/kb/HT5500
Regards,
- Brenden -
My Fire Fox will only open in xp sp1 but then it will run slow and freeze up when i try to view a link, i have just about given up with this problem as i have tried every thing that might fix this problem.
Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.
You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).
Then perform these steps:
*Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
*In the Firefox options window click the ''Advanced'' tab, then select "General".
*In the settings list, you should find the ''Use hardware acceleration when available'' checkbox. Uncheck this checkbox.
*Now, restart Firefox and see if the problems persist.
If this doesnt work, may you please reply and respond with a list of things you have tried.
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