I tried download one app but its saying that i have already downloaded it ?

I tried download one app and i forgot my password and I came to my computer,I did a new password but when I am at App store , That says I have dowloaded that app already and I cant download it again but i don't find it anywhere.What i have to do ?

Have you used the Spotligh search feature to try to find it?
Do you have Restrictions set that would hide the app? Go to Setings>General>Restrictions to check.
Have you went to your computer and looked for it and then try syncing it to the iPod?

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I have an i pod touch 4th gen. i put music on it using my friends itunes account and now im trying to use mine but its saying that i have to erase the already existing music to do so

.

I have an ipod nano 6th generation. I've added music to my ipod by using the manually manage music option for the ipod that you will see in itunes when you connect your ipod to the computer. Don't click synchronize or you will wipe out all your old ipod music. You should highlight the ipod where it appears in itunes. Then you should check the box for manually manage music.
If you click the arrow on the left of the ipod name in itunes the folders list will open up. If you click on the music folder all the music you have on the ipod should appear.
Next click on the music folder in itunes from which you want to take music. Now you can drag any song from the list onto the ipod.

I have tried to download an app but it says that i need 10.8 or later on my macbook air i have checked for software update but none i am on 10.7.5

i have tried to download an app but it says that i need 10.8 or later on my macbook air i have checked for software update but none i am on 10.7.5 the app is pocket planes HELP PLZ
i would really apprechiate it
thank you very much
Josh Stainsby
[email protected]

http://www.apple.com/osx/specs If your Mac is supported, open App Store, make a backup and purchase Mountain Lion. See if your programs are compatible > http://www.roaringapps.com

I uninstalled itunes to fix some ipod issues, and now I tried to reinstall it but it says that it's already installed.

I uninstalled itunes to fix some ipod issues, and now I tried to reinstall it but it says that it's already installed. When I went to find the "icon" I can"t find it. When i looked in the download files I saw the downloads, but not the actual itunes "app". Please help thanks!

How did you uninstall it and what were your IPOD issues - that may help clarify the problem.

I just upgrade from the 4 to 5s. Are my apps supposed to transfer over and perhaps it just takes time to load like my email and pitures. I tried to install apps and it showed that they are already downloaded. What do I do to get them to show up?

I just upgrade from the 4 to 5s. Are my apps supposed to transfer over and perhaps it just takes time to load like my email and pitures are? I tried to install apps and it showed that they are already installed. What do I do to get them to show up?

Hi, Twilavegas3.
Thank you for visiting Apple Support Communities.
If your restored from a backup and the apps that are missing on the device show "Open" in the App Store, then they are located on other pages on your iPhone or are in folders. Also, with the iOS 7 update most developers have changed icon badging. This can cause some applications to be difficult to find.
iPhone User Guide
Cheers,
Jason H.

HT1539 I enter my special code that the website gives me but its says that code has already been used. What do I do?

I bought Prometheus and I followed all the instructions entered the code given then they gave me another code to enter into iTunes so thats what I entered and it says that code can only be used once but the thing is thats the first time I have ever used it.

I've almost the same problem. I bought the Prometheus DVD and the digitalcopy activation code is not recognized by itunes. In the same time, the website cinema-vip.fr to get my digitalcopy, itunes format is not shown, so how can I solve this issue and get the movie on my iPad for the WE.

I have a Ipod 2g and want to download an app but it says that I must update but I can't because my Ipod is the highest IOS what do I do?

I want to download Minecraft but my ipod isn't a high enough IOS what do I do?

iOS 4.2 may the highest for your iPod but iOS 6 is now the highest one available.
If you want to run Minecraft you need a newer iPod with a newer version of iOS.
Allan

I used an apple account of a friend to download apps to my iphone, the account then closed, now when i tried to update apps i download it from my account or i buy it using my account, its says that i have to put the password of my friend account

i used an apple account of a friend to download apps to my iphone, the account then closed, now when i tried to update apps i download it from my account or i buy it using my account, its says that i have to put the password of my friend account, and if i want to update any app i downloaded or buy from my i have to delete it and download it again.
what can i do??

As far as I know you should be prompted for the password for an account that 'owns' one of the apps that requires updating.
If all of the apps with updates are linked to your account and that is the account that is now logged in, then you could try a reset and see if that helps : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the equivalent of a reboot.

TS1424 I tried downloading an app but it says there is an error and asked me to come here for help. How?

I tried downloading an app but it says there is an error and asked me to come here for help. How?

If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users here on these forums, we won't know why you are getting the message) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

I am trying to download an app but it says you have already purchased it so it will be downloaded at no extra cost but then it doesn't download

I am trying to download an app but it says you have already purchased it so it will be downloaded at no extra cost but then it doesn't download

Hi DeletedUser,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
Cheers,
- Judy

HT1725 I bought a song off of the itunes store on my iphone but it wont play. I even tried to repurchase it but it says that I already purchased it. I have restarted my phone and turned it off but it still won't download or play. HELP!

I bought a song off of the itunes store on my iphone but it wont play. I even tried to repurchase it but it says that I already purchased it. I have restarted my phone and turned it off but it still won't download or play. HELP!

Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting that track from your phone and re-download it via the Purchased tab in the iTunes store app on it, or the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes.
If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
If the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

Trying to download creative cloud but it says a copy is already running

I'm trying to download creative cloud but it says a copy is already running on my mac. Checked and closed all programs and I still get the same message

It means some or few files are running in the back ground, you can close them from Task manager (Windows) or Activity Monitor(Mac).
In case you have difficulty in identifying the processes being run for CC, the best way would be to close the computer completely which shall close all the processes, once you turn on the computer, download CC first.
from Troubleshoot error messages | Bootstrapper CS5, CS5.5
You are already running another installer
Only one Adobe Creative Suite 5 or CS5.5 installation can run a time. Otherwise, one of the following error messages appears:
“You are already running another Adobe installer. Please close other installer and select Retry option.”
“Other instances of Adobe Application Manager are running. To continue, installer needs to close those instances. Do you want to continue?”
Click Quit (for the first message) or No (for the second message) to exit the installer.
Close other Adobe setups:
Windows
Right-click the taskbar and select Task Manager.
Select the Processes tab, and select Show Processes From All Users.
Select any PDapp.exe or setup.exe process, and click End Process.
Repeat for all additional instances of PDapp.exe or setup.exe processes.
Mac OS
Press Command + Option + Esc.
In the Force Quit Applications window, select PDapp or Adobe Setup and click Force Quit.
Repeat for all additional instances of the applications.
Retry the installer.
Hope it helps
Regards
Rajshree

TS2446 im trying to change my password for my apple id but its says that my account has been disabled for security reasons, how can i solve this problem?

im trying to change my password for my apple id but its says that my account has been disabled for security reasons, how can i solve this problem?

Depending on why it's been disabled you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
If it then works on your computer's iTunes but not your phone/iPad then try logging out of your account on the phone/iPad by tapping on your id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and then log back in and see if that 'refreshes' the account on it

HT201272 I downloaded funtasticface app and then purchased extra content. I had to reboot my phone(yes I backed it up first) I re downloaded the app but it says I have to repurchase the extras.. help!.

I downloaded funtasticface app and then purchased extra content. I had to reboot my phone(yes I backed it up first) I re downloaded the app but it says I have to repurchase the extras.. help!.

- Is the app compatible with model iPod and iOS?
- Have you tried downloading the app directly to your iPod? If y are logged into the same itunes account that purchased the app the first time you will not be charged again.

I bought an app for my iPhone, I changed my PC for a Mac and when I sync it erase my app, I want to downloaded again but it says that I have to pay again what can I do?

I bought an app for my iPhone, I changed my PC for a Mac and when I sync it erase my app, I want to downloaded again but it says that I have to pay again what can I do?

How are you trying to re-download it, from within the store or the Purchased link ? You should be able to redownload it for free via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.

I tried download one app but its saying that i have already downloaded it ?

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