I tried downloading some songs on Itunes and it suddenly stopped the songs purchased only some didn't finish downloading. How do i get my money back or my downloads?

I was buying some songs and videos from Itunes and all of a sudden itunes turned off and when i relauched it a few of my videos were missing after they were paid for. how do i get them back or credited?

See this on how to resume downloading what you bought: http://support.apple.com/kb/HT1725
See this for other questions on downloads/purchases: http://www.apple.com/support/itunes/purchases/

Similar Messages

I got the new ipad this weekend and had problem with apple ID - thus resulting in 13 charges to my credit and debit card with itunes and nothing loading onto the ipad - does anyone have an idea as to how I can get this credited back to my accounts?

I bought the new ipad this weekend and had £15 credit. For some reason it charged 13 items to be credit and debit card and did not load the item onto the ipad- does anyone know how I can get this credited?

More update on y situation. Now on both the IPAD and IPAD2 I can not got to view my purchase History, it says it can not connect to the ITUNES store, but yet I can still d/l apps and can view my account etc etc etc.

I bought a movie on itunes and i deleted the download to the movie because i did not want it. How do i get my money back ?

i bought a movie on itunes and i deleted the download to the movie because i did not want it. How do i get my money back ?

Welcome to the Apple Community.
Apple's policy on sales of digital content is that all sales are final. If however you wish to appeal to Apple, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

HT1657 Hi, I rented a movie off iTunes but the there is no sound. I've bought and rented previous movies and I've never had any problems with the sound before. Is this some kind of glitch? How can I get my money back?

Hi, I rented a movie off iTunes but the there is no sound. I've bought and rented previous movies and I've never had any problems with the sound before. Is this some kind of glitch? How can I get my money back?

Hey grossa2,
First, here is a way to report an issue with your purchase:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Then, I'd go through this article, which helps troubleshoot a lack of audio playback in iTunes:
iTunes and QuickTime for Windows: Audio does not play or plays incorrectly
http://support.apple.com/kb/TS1362
Take care,
Delgadoh

I downloaded iSpeakit from the app store. It does not work. How do I get my money back?

I downloaded iSpeakit from the app store. It does not work. How do I get my money back?

First, contact the developer for support and suggestions. If they cannot or will not help, go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

I signed up and paid for nba apple tv. Every game is blacked out. How do I get my money back or get the program to work?

I signed up for apple tv nba a few weeks ago. After I paid, I went in and picked 5 teams. Everyone of them are blacked out on everyone of their games. What am I doing wrong or can I get my money back?

I thought I ordered Adobe Reader. Had information from your company that I was charged $13.00 and some change, I think that was the amount, after I completed my credit card information. Can’t find it – guess it wasn’t an email. Anyway, I will order whatever I have to in order to be able to open the pdf files as I need to see them for my work with the government. What do I need to do? I need it today. And what is the cost for export pdf?
d
Linda G. Walston
Right of Way Agent
OPTICA Network Technologies
(214) 673-1319 - Cell

I had iTunes on my old computer and I am trying to get all of the same music on my new computer. I have download iTunes and signed in, but it is not showing up in my library. How do I get all of my old music back?

I had iTunes on my old computer and I am trying to get all of the same music on my new computer. I have download iTunes and signed in, but it is not showing up in my library. How do I get all of my old music back?

It does not magically appear in a new place. It will only be where you put it.
Copy everything from your old computer, or your backup copy of your old computer, to your new one.

How do I get my money back if I tried buying a song and I put my iPod touch on sleep mode, I turned it back on and it had already charged me and the song didn't download and as a result, I didn't have enough money to get the song.

How can I get my money back if iTunes has charged me twice for songs that never downloaded?

To get the track downloaded, see:
http://support.apple.com/kb/ht2519
As regards the duplicate charge, go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

HT2534 I was charged for songs on my credit card but I had an iTunes card and they deducted from that too so I was double charged . How do I get my money back from iTunes

I was charged for some songs that I purchased but I had an iTunes card and they deducted that too how do I get my money back from itunes

Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

I bought an audio book on iTunes and it charged me for two of the same book and downloaded two. How do I get my money back for one of them?

I purchased an audio book on iTunes store and was charged for two and downloaded two of the same book. How do I get my money back for the second one?

Try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Note that audiobooks are currently a one-time only download from the store, so you may want to take a backup copy of it

HT204266 I just purchased a tv show on Itunes for my Apple tv and it won't download. How do I get my money back?

I just purchasd a tv series for my apple tv. My credit card has been charged. The programs will not download. I keep getting an error messag saying to try later. How do I get my money back?

Are you sure your iPod is properly configured to sync this movie rental? See this article for more assistance.
http://support.apple.com/kb/HT1390
B-rock

My iPod is showing a white screen. I could not see anything. But I can listen to songs by blindly pressing the play button twice. The battery comes only for an hour.? How do I get the display and longer battery?

Hello Friends,
I've two iPod Nanos (4th gen - 8GB). I'm facing a severe problem with both of them. For both iPods, I tried to do this method Simultaneously press the top button + home (central) button. But of no use.
1. My first iPod is showing a white screen. I could not see anything. But I can listen to songs by blindly pressing the play button twice. The battery comes only for an hour.? How do I get the display and longer battery?
2. My second iPod is facing more severe problem. None of the buttons are working. When I connect it my PC it showing "CONNECTED- eject before disconnecting". But it is not ejecting with all the usual methods. When I manually and physically disconnect it from the PC the same "CONNECTED- eject before disconnecting" is still showing till the battery goes off. After that if i press any button it is showing low battery signal. And when i re-connect it to the PC the same process is repeating. When I tied to restore it to the factory settings I'm getting "Error" report.
(I'm using windows 7)
Friends, Please help me with the above problems. It will be a great help.
Thank You.
R.SAMALA

Sounds like some hardware issues, meaning you'll want to take or send the iPods in for service or repairs. You can choose to have Apple do an out of warranty exchange for the prices indicated in the link below or find another third party service perhaps even local to your area.
http://www.apple.com/support/ipod/service/prices/
B-rock

I downloaded some books that appeared to be in English but they aren't, how can I get my money back?

I downloaded some books that appeared to be in English but they aren't, how to I get my money back?

Are they described in the store as being in English ? If they are then you could try deleting them from the bookshelf in the iBooks app and redownload them via the Purchased link in the ibookstore in the app : re-downloading.
If they re-download in the wrong language again then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account (Store > View My Apple ID on iTunes 11) and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find the books and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

HT1689 If I purchase a song but it doesn't download due to corruption, how do I get my money back or credited back to account?

I purchased the linkin park new album but one of the songs was corrupted and would not download. But, I was charged. How do i get my money back onto my itunes card?

You must contact with iTunes support, but you can redownload your songs in iTunes Store > Purchased

TS1702 I purchased and app and it was the wrong app. Not only that but it didn't download. How do I get my money back?

I purchased an app and it was the wrong app. Not only that but it didn't download. How do I get my money back?

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I tried downloading some songs on Itunes and it suddenly stopped the songs purchased only some didn't finish downloading. How do i get my money back or my downloads?

Similar Messages

Maybe you are looking for