I tried redeeming my itunes gift card and it says it hasnt been activated properly??

Hi
Please help me find a way of doing this.

If this does not help
iTunes Store: Invalid, inactive, or illegible codes       
Then contact iTunes by:
Contact iTunes

Similar Messages

  • HT201195 I am not able to redeem my itunes gift card. It says that it has not properly been activated. I have had this card for over a year is it expired?

    I am not able to redeem my itunes gift card. It says that it has not properly been activated. I have had this card for over a year is it expired?

    Ask the people at the store the gift card came from or the iTunes Store staff for assistance.
    (110287)

  • I'm trying to redeem my itunes gift card and i get the message "session timed out".  does anyone know why i'm not able to redeem my card and why i get this message?

    i'm trying to redeem my itunes gift card and i get the message "session timed out."  does anyone know why i'm not able to redeem my card and why i get this message in stead?

    I've been having the same issues too, and thought it was just my outdated computer or account?!
    Every time I try to purchase a song, "session has timed out" shows up after I click "agree" to the terms!? I seem to be in the exact same scenario as 'SportsBarn' above:  Itunes support have replied repeatedly with the same "solutions" but nothing has helped or even been applicable.  I have an older laptop, 2005 Powerbook running OS X 10.4 Tiger so it's not compatible with the latest iTunes 10.5.2 which requires minimum OS X 10.5. I've been using the balance already in my iTunes account (from redeemed giftcards over the past few years) with no problem, until recently (my last successful purchase was October 2011). I wonder if it's the older OS or just a redemption glitch even with newer computers?

  • HT201195 I tried to redeem an iTunes gift card and it said that my card has not been properly activated

    pls could somone help
    I tried to redeem an iTunes gift card and it said that my card has not been properly activated
    Yvesolution

    What you normally should do when you have an iTunes card that has not been activated is go back the retailer from whom you purchased the card and discuss the problem with them. They should either correctly activate the card or give you a new one. If they refuse to help, as some retailers do, or you don't know or can't get to the retailer, go here:
    iTunes Support
    and follow the instructions to report the issue to the iTunes Store. They will ask for a scan of the front and back sides of the card as well as a scan of the receipt
    Regards.

  • HT5035 i redeemed my itunes gift card and i got $15 in credit, but when i try to make a purchase it tells me it could not be completed, how can i fix this ?

    i redeemed my itunes gift card and i got $15 in credit, but when i try to make a purchase it tells me it could not be completed, how can i fix this ?

    If you are also getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Can you redeem an iTunes gift card and spend the money across different stores?

    I have a £50 iTunes gift card. I know it can be redeemed in either iTunes, the App Store, iBooks Store or Mac App Store. My question is, can I redeem the code in iTunes and then spend some money on iOS apps, some money on songs and some money on iBooks? The wording on the guidance suggests that you may only be able to use the money in one store, the store in which you redeem the card's code.

    Yes, you can.
    iTunes Gift Cards
    iTunes Gift Cards are easy to give, and you can buy them from Apple and from thousands of other retailers in a range of denominations. And every card works in the iTunes Store, App Store, iBooks Store, and Mac App Store — so your recipients can get exactly what they want.

  • I got a iTunes gift card and it says it is inactive. What do I do?

    I Got a iTunes gift card. And when I try to redeem it, it says it is inactive. I tried to send a email to Apple but I kept pressing continue and it didnt work. How do I redeem it without saying that?

    If the store that you bought it from is nearby then you could try going back to it and asking them to activate it properly.  Otherwise you can try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes. Is that how you've tried to contact them ? If it is then try a different browser

  • I buyed a iTunes gift card and it says error

    I buyed iTunes gift card 15 pounds and it says I has error

    How to Redeem a Code  >  http://support.apple.com/kb/ht1574
    Note:
    iTunes Gift Cards are only Valid in Country of Issue.
    If necessary...
    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • TS1292 I was trying to put in my redeem code off the back of my $25 dollar iTunes card and it say has not been activated.

    I was trying to put in my redeem code off the back of my $25 dollar iTunes and it said card not activated.

    What you normally should do is go back the retailer from whom you purchased the card and discuss the problem with them. They should either correctly activate the card or give you a new one. If they refuse to help, as some retailers do, go here:
    iTunes Support
    and follow the instructions to report the issue to the iTunes Store. They will ask for a scan of the front and back sides of the card as well as a copy of the receipt
    Regards.

  • I got an itunes card and it says it wasn't activated properly what do i do

    I entered the code and it says it wasnt activated properly what do i do

    Try Here  >  http://support.apple.com/kb/TS1292
    If no joy...
    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • HT201209 I cannot redeem my itunes gift card - it says it is temporarily unavailable -help?

    What does it mean when I try to redeem my itunes gift card and it says this service is temporarily unavailable?

    Other people with this problem have found that these actions can solve this problem:
    Waiting at least 48 hours
    Redeeming the card on another computer/device

  • HT201209 I recently changed my email address, and my old one is listed on my itunes acct. I redeemed an Itunes gift card, but it went to my old acct. How do I transfer mt gift card to the new acct.?  I tried, but it said it has already been redeemed

    Okay... I redeemed my itunes gift card, under my old ID. I had since updated my new email address, but didnt realize i redeemed it under the old ID. I tried to redeem it under my new ID, but i couldnt. Is there a way to switch  my gift card amount to my current ID??

    No, it's not currently possible to transfer a redeemed card to a different account, and you also won't be able to use it to gift content to the newer account (you can only gift via a credit card) - so the amount will remain linked to that old account

  • Am trying to redeem an itunes gift card but its telling me that the ipod is from another state and that i can't redeem the card????

    am trying to redeem an itunes gift card but its telling me that the ipod is from another state and that i can't redeem the card????

    The iPod is from another state? Can you give us anymore details?
    Be sure you are using the correct code >  iTunes Store: Invalid, inactive, or illegible codes

  • Purchased iTunes gift cards and when trying to activate they say invalid.  How to I redeem?

    I purchased 3 iTunes gift cards and when trying to redeem, it says that they are invalid. I receipt of purchase that the cards were activated. Help, what do I do?

    Were the iTunes cards issued in the same country as your account is based (they are only valid in their country of issue) ? If they were and this page doesn't help then you will need to try contacting iTunes Support (you will probably need to give them images of the fronts and backs of the cards, and possibly their receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

  • I tried to redeem my iTunes gift car, but it says that my card is not activated. How do I activate it to make it work?

    I received an iTunes gift card, and I am trying to redeem it. iTunes is telling me that I can't redeem it because it is not activated. What do I do?

    Ask the people at the store the gift card came from or the iTunes Store staff for assistance.
    (101396)

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