I tried resetting my Master Password using "chrome://pippki/content/resetpassword.xul", but when I click on "Change Master Password" it asks for my CURRENT password. I don't have a current password, because I don't remember it and am trying to reset it!

Using FF 4.01 for laptops & desktops, Windows XP 2002 SP3. I used "chrome://pippki/content/resetpassword.xul" to reset the Master Password. Then went to Tools/Options/Security, clicked on "Change Master Password". BUT it asks for my CURRENT password and new password. I don't know my current password. Is there a default Master Password that I need to input as the Current password?

If you still have a Master Password set then it looks that resetting the MP hasn't worked.
If using the chrome url (chrome://pippki/content/resetpassword.xul) doesn't work then delete the files [http://kb.mozillazine.org/key3.db key3.db] and signons.sqlite in the Firefox profile folder.
* http://kb.mozillazine.org/Profile_folder_-_Firefox.
You need to set a new Master Password after renaming or deleting key3.db and all currently saved passwords are lost.

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Firefox crashes when I try to reset the master password using chrome://pippki/content/resetpassword.xul

# Question
Firefox 3.6.10 on Windows 7 crashes when I try to reset the master password using chrome://pippki/content/resetpassword.xul. Is there an alternate way of resetting the master password?

You can delete the 2 files that contain password details, they will be re-created automatically. First open the profile folder, for details of how to find it see the [[profiles]] article. Now close Firefox and delete key3.db and signons.sqlite. If there are files called signons.txt, signons2.txt and signons3.txt you can delete those as well, they are from earlier versions of Firefox.

Master password still required after using: chrome://pippki/content/resetpassword.xul

I'm asked on a fairly regular basis for my master password, except I don't recall having set one up. I've completed the steps outlined in: chrome://pippki/content/resetpassword.xul. Preferences show no tick mark for master password, but I am being asked for it just the same.

If using the chrome url (chrome://pippki/content/resetpassword.xul) doesn't work then delete [http://kb.mozillazine.org/key3.db key3.db] and signons.sqlite (Firefox 3.5) and all signons#.txt files (if any exist, Firefox 3.0 uses signons3.txt) in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Profile_Folder].

Thw www Address that Support told me to put in the Nav bar (chrome://pippki/content/resetpassword.xul) takes me somewhere that doesnt have any of the options Support says it does. I need to reset my master password as I have forgotten it, HELP

The www Address that Support told me to put in the Nav. bar (chrome://pippki/content/resetpassword.xul) takes me somewhere that doesn't have any of the options Support says it does. I need to reset my master password as I have forgotten it, HELP

If the usual method does not work, you can also do this manually.
# Open your profile folder, for details of how to find it see https://support.mozilla.com/kb/Profiles
# Close Firefox
# In the profile folder delete key3.db, signons.sqlite, and if they exist signons.txt, signons2.txt and signons3.txt
That will delete all passwords and remove the master password.

Firefox3.6.12 on Mac forgot master password chrome://pippki/content/resetpassword.xul doesn't work

When I tried to reset my password, I copied
chrome://pippki/content/resetpassword.xul
into the proper place, got the new page, clicked reset, nothing happened.
Using Mac 10.5.8 and Firefox 3.6.12
Help! Can't get into my facebook account.

If using the chrome url (chrome://pippki/content/resetpassword.xul) doesn't work then delete [http://kb.mozillazine.org/key3.db key3.db] and signons.sqlite and all signons#.txt files (if any exist, Firefox 3.0 has used signons3.txt) in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Profile_Folder].
See also http://kb.mozillazine.org/Password_Manager#Troubleshooting

At first I was using my father's icloud account in my iPad and now I use mine. I still have the games that I have been playing for over a year like that itself but when I clicked the upgrade button they r asking for my father's iCloud pass.how 2 upda

i am using an iPad mini and I had been using my father's iCloud account to purchase apps in app store and now I changed the iCloud account to mine. But the apps still remain purchased in my father's account and not in mine. Now I have to update my apps to use them(I have been using it for over a year) when I click update button they r asking for the passcode of my father's account. So I can't update it. And I also need to update it. What can I do! How can I purchase the same game with the same progress in my iCloud account.

Yes, if you repurchase it you may lose your progress. The exception would be a game that stored all your progress on a server under your ID
If you want to retain your progress you have two choices:
1. Don't apply the update.
2. Use your fathers account password to update the game.

My AppStore id is my apple id n password which is good when purchasing. But when I am updating from update option it ask for a password. The user id I see there is not mine, it's different. How do I change that to my apple Id? Please help me resolve .....

My AppStore id is my apple id n password which is good when purchasing. But when I am updating from update option it ask for a password. The user id I see there is not mine, it's different. How do I change that to my apple Id? Please help me resolve this issue. I have tried resetting it but nothing... Either I'm doing something wrong or....

I believe the issue is with the Apple ID that was used to purchase the App. If you download an App that was purchased under a different Appple ID then all updates will also be linked to the original purchaser's Apple ID. Your Apple ID is the the same ID as your iTunes, iCloud, etc. Some folks use different ID for the different Apple sites. No need for that One ID for all Apple Sites, and if someone else buys an App using their ID and they(you) download that App onto your device and that App requires an update it will ask for the purchasers Apple ID. This happens a lot when folks sell their iPad or give it to someone else and leave some purchased(free) Apps on the iOS device. You cannot change the original ID the App was purchased under. A suggestion would be if someone else has an App that you like but do not want to pay for use their ID or in the future have them gift the App to you.

HT1212 my song forgot his password. I reformatted as described above but when i went to restore from backup it asked me for the password again! now what?

my song forgot his password. I reformatted as described above but when i went to restore from backup it asked me for the password again! now what?

Then you or your son has encrypted the backup in iTunes. This password is 100% whatever you or him put in when you turned on to encypt backups (its a check box in iTunes) and it has nothing to do with that code that was on the iPhone (unless by chance he decided to make it the same thing).
Anyhow, you can guess at an encryption password as many times as you like. Since it's a local encryption, there is no way to reset it. You either get it right eventually and then the restore will complete and you can turn if off in iTunes after that (using the password that worked), or the backup will never be usable without the password.
Keep trying to guess it until you give up, then just move on with setting the iPhone us as new.
Read this article. It has some stuff that may help you. http://support.apple.com/kb/TS5162

I updated to Mavericks and a bunch of my info deleted. I tried opening a previous iDVD I made, but when I click on it, it says to look for themes. How do I get my movie to work? Thanks.

I updated to Mavericks and a bunch of my info deleted. I tried opening a previous iDVD I made, but when I click on it, it says to look for themes. How do I get my movie to work? Thanks.

Did you do an erase and install of Mavericks? If not look in the HD/Library/Application Support folder for an iDVD folder. There should be a Themes folder in it. If it's not there look in your Home/Library/Applications Suport folder for the iDVD folder.
NOTE: In Mavericks, 10.9, the Home Library is invisible so go to your Home folder and use the View ➙ Show View Options menu to bring up this window:
Select Show Library Folder. Now you can check to see if the iDVD folder in there.
If you find the iDVD folder launch iDVD, go to its Advanced preference pane and point iDVD to the Themes folder:
If you can't find the Themes folder you'll need to reinstall iDVD from the source you installed it from originally, i.e. the disks that came with your Mac or an iLife 09 or 11 disk.
OT

Hi everyone. I am trying to download ML on my iMac and when I click the download button, I am asked for my PW which I provide and then the ML icon launches in launchpad but nothing takes place. Have been trying for 2 days and this is driving me nuts. Help

Hi everyone. I am trying to download ML on my iMac and when I click the download button, I am asked for my PW which I provide and then the ML icon launches in launchpad but nothing takes place. Have been trying for 2 days and this is driving me nuts. Help

Yes it does and there is an indication that the software is downloading but after a few hours, it just stops without any error message. Everything simply disappears and I need to start over again. I have a superfast connection so it should no be this slow. Everything worked fine on my MBP and I am in the same place. Any ideas

I have bought the whole CC and it says my trial has expired. But when i go to license the software, it asks for a serial number and i dont have one. Please help.

I have bought the whole CC and it says my trial has expired. But when i go to license the software, it asks for a serial number and i dont have one. Please help.

Sign out from Creative Cloud and sign in again using email ID using which you had purcahsed subscription:
https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
Then launch CC apps which is asking for serial number and check.
Still asks for serial number check the hosts file for Adobe entries , if present remove it and try to activate.
1) Right click on the Finder icon on dock and select "Go-To Folder" option.
2) You will get a text box, type-in below mentioned command and then hit 'Return' key.
/etc
3) It will open the etc folder, please look for file named "hosts" and copy the same to Desktop screen.it
4)Double click on Hosts file , it will open it with TextEdit, If present Delete Adobe entries present inside Hosts file like 127.0.0.1 activate.adobe.com.......etc
5)Copy and paste the Hosts file back to "Etc" folder.
When asked Authenticate with your Mac password.
Make sure to select "Replace" option when prompted.
Then launch CC apps which is asking for serial number and check.

Hi! I have PC/Windows 8.1. I have tried InDesign SWEDISH version, trial period, time now expired. I want to pay it now. Impossible, I am asked for a serial number that I NEVER have received. Please help me. Just a website where I can pay. Thanks

Hi! I have PC/Windows 8.1. I have tried InDesign SWEDISH version, trial period, time now expired. I want to pay it now. Impossible, I am asked for a serial number that I NEVER have received. Please help me. Just a website where I can pay. Thanks

Please try the following link and select Single Application Subscription if you only wish to use Indesign. Do not forget to check out more subscription options as well.
Creative Cloud pricing and membership plans | Adobe Creative Cloud

I am trying to download a font I've purchased previously (in 2006), but when I click the Download link in My Orders, I get a message that I have no downloads. How do I download a font I've already paid for?

I am trying to download a font I've purchased previously (in 2006), but when I click the Download link in My Orders, I get a message that I have no downloads. How do I download a font I've already paid for?

Ericsvaren please make sure the date range selected is sufficient to include the order for your font. I would also encourage you to make a local back up in case you need the font again in the future. You can find more information on how to download purchased software and fonts at Find a download link on Adobe.com.

I tried to uninstall cs3 by going to adobe installers under Utilities, but when I click on it, it says the file cannot be found. Any ideas?

I tried to uninstall cs3 by going to adobe installers under Utilities, but when I click on it, it says the file cannot be found. Any ideas?

Try running Adobe Cleaner tool once :
https://helpx.adobe.com/content/help/en/creative-suite/kb/cs5-cleaner-tool-installation-pr oblems/_jcr_content/main-pars/accordion_container_1/accordion-par/accordion-item-1/accordi on-item-par/procedure/proc_par/step_3/step_par/download/file.res/AdobeCreativeCloudCleaner Tool.zip
Check for CS 3 option and remove it.
Note : Do not select Clean all option, it will remove all Adobe apps installed on your computer.

I bought an ipad mini from some guy returning to the states and when i upgraded its os version its now asking for his apple id which i dont have. what should i do

i bought an ipad mini from some guy returning to the states and when i upgraded its os version its now asking for his apple id which i dont have. what should i do

That is Activation Lock.
You have to contact the previous owner to have him remove it
Find My iPhone Activation Lock: Removing a device from a previous owner

I tried resetting my Master Password using "chrome://pippki/content/resetpassword.xul", but when I click on "Change Master Password" it asks for my CURRENT password. I don't have a current password, because I don't remember it and am trying to reset it!

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