I tried syncing my iPhone to Mac and got this message when iPhoto pictures got synced: " this iPhone couldn't be synced. The requested file could not be found". Help what do I do now?

Try deleting the iPod Photo Cache from your computer.
http://support.apple.com/kb/ts1314

Similar Messages

Recently got a new computer and installed itunes from external drive - all music shows up in the library, however when i click on a song i receive this message "the song could not be used because the original file could not be found". What do i do?

I recently got a new computer and installed itunes from which had been saved onto an external drive - all music shows up in the library, however when I click on a song I receive this message "the song "abc" could not be used because the original file could not be found". What can I do?

I was given the option to locate the file where the song is held. If so select "locate" and direct it to the folder / file where the song is and open it. itunes then will give you the option to use this process to update all of your library. OK that as this will do it automatically instead of doing them one by one. I hope this helps.
Martin

App store... bought an app, now it's gone... "the original file could not be found"

I purchased QuickOfficePro about a year ago. Today (after loaning my iPad to my daughter for a few weeks) I restored the iPad. Now QuickOffice Pro is gone. iTunes says "the original file could not be found".
What do I do now? I have the receeipt # on file.

Just discovered the app has been discontinued. Apparently now it's "free" but you are required to subscribe to Google Drive. It was great app, too bad...

Library Lost - Please HeIp I tried updating my old ipod & now all 10,000 songs in my library have an ! next to them and I get the error message "song " " could not be used because the original file could not be found" on every song I try to play

Please help - this morning I tried updating one of my old ipods for my wife (this ipod hasn't been updated in 2-3 years). I plugged it into my pc, it was recognized and the software updated. I created a new playlist and tied to sync the ipod. This ipod had never been used on this pc/itunes since the pc is only 2 years old. When I tried to sync the ipod it stated that it would have to erase all the old songs on the ipod prior to syncing. I clicked ok and it proceeded to wipe out the old ipod and sync the new playlist (~1000 songs). When the sync was complete there were only 6 songs from the new playlist (all purchased this morning from itunes) on the ipod and to my horror all ~10,000 song on my pc in itunes now have a ! next to them. Only my recent purchases from itunes do not. When I click on a song with the ! I get the error message "the song " " could not be used because the original file could not be found." How do I correct this issue - I am scared to hook my ipads or other ipods to my pc for fear of losing everything?!?!? I spent 100s of hours burning the 10,000 songs from my cd collection and do not want to have to do it again.
Any help is greatly appreciated.

This "original file cannot be found" thing happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes .
tt2

I tried to play my iTunes and suddenly get an error message that says "The song (name) could not be used because the original file could not be found. Would you like to locate it now?" It happens on all my tunes and each one I select ends up with a "?"

I tried to play my iTunes and suddenly get an error message that says "The song (name) could not be used because the original file could not be found. Would you like to locate it now?" It happens on each tune I select and a "?" appears beside the song. Does this sound familiar to anyone?

I was not complete clear.
Since you never changed the settings in the advanced section of iTunes preferecnes, you have to chech that your music is really in the location setted in the folders reported in the advanced section. If not you have 2 ways: reset the position of this folders or in the actual disk organisation or in the pointing on the preferences.
If you press the reset button you just give to itunes its default setting as for the position of the music files: probably this will be a good choice if you have never changed any default preference.
But before I would check the folders and see if the songs are really there
In my iTune I have this, and I believe it is the default.
Users/YOURHOMEFOLDERNAME/Music/iTunes/iTunes Music

I have moved my file from my old computer. Now that I am trying to play songs and movies iTunes says the original file could not be found. How do I reverse this problem?

I have moved my file from my old computer. Now that I am trying to play songs and movies iTunes says the original file could not be found. How do I reverse this problem?

Put the files back where iTunes expects them to be.

I try to sync my iphone in itunes and get this message ipod cannot be updated because the required file could not be found I have deleted ituned and all folders to no avail

Can anyone fix this? ipod cannot be updated because the required file could not be found
I've deleted itunes and reinstalled but it does not work Also I noticed in events in photos in itunes my files have duplicatedn secveral times how od I clear them to just one set?

Delete the iPod Photo Cache folder. Its location can be found here:
iTunes: Photo sync creates iPod Photo Cache folder

When trying to sync or listen to songs in itunes library it says the song on itunes could not be used because the original file could not be found. I am using windows 7.

I have imported cds into my itunes and they appear on my playlist, but when I try to sync to my ipod or listen to them on my computer a message comes up stateing " the songs on itunes could not be used because the original file could not be found". I have not deleted them and am importing them the way I always have. This problem has only been for the last 4 or 5 months. Since updating to the last 2 itunes versions.

The message means that iTunes can not find the original imported music files. iTunes should display a red exclamation mark next to the songs it can not find. You will need to look on your hard drive for the songs/files and than correct the file path in iTunes or just delete the files in your iTunes library and import them again.

I downloaded the new version of iTunes and now over 100 songs have an exclamation mark beside them and won't play. The message says: "The song ... could not be used because the original file could not be found." How do I get these songs back?

I downloaded the new version of iTunes and now over 100 songs have an exclamation mark beside them and won't play. The message says: "The song ... could not be used because the original file could not be found." How do I get these songs back?

Presuming they're on your computer, right click on them and then follow the prompts to locate hte file on your computer.

HT204406 I opened i Tunes on my mac and while i see the songs in some of my playlists they will not play. The computer says the song could not be used because the original file could not be found. Would you like to locate it? When i do it won't play.

I opened i Tunes on my mac and while i see the songs in some of my playlists they will not play. The computer says the song could not be used because the original file could not be found. Would you like to locate it? When i do it won't play.

You will need to locate where you itunes library is and then relink one of the songs, itunes will do the rest. So if your itunes library is on an external hard drive or something like that. When you get the error message click yes you would like to locate it. then navigate to the external hard drive where the itunes libray is and locate that particular song. Once you have linked one, itunes will ask if you would like it to locate the rest, click yes and it will find the rest of the files if they are in the same location.

Error message when trying to play music on computer states The song ... could not be used because the original file could not be found. However, my library shows how many items and the GBs used. How do I locate the files?

When I try to play my iTunes music on my computer, an error message comes up and state "The song (title of song) could not be used because the original file could not be found. Would you like to locate it?
When I click on Locate It, I cannot find where the music file may be located. Does anyone have any suggestions?
This all occurred when I attempted to do a backup to an external hard drive. Unbeknownest to me, the files did not copy over and do not appear on the external hard drive.
When I open my iTunes library, at the bottom of my music list it shows how many songs and the GBs, so it appears that the files are still there; however, cannot be located.
Thank you.

Hi angela dfromtx,
When tracks in iTunes display a it means the file cannot be located; it may have been moved or deleted. You'll have to locate the file manually if it is still available. For more information refer to the following article:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408
Alternatively, if your media was downloaded from the iTunes Store, you may be able to download it again free of charge:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Thanks,
Matt M.

This is a new notification coming up with iTunes, why and how do I fix it? The song "Penny Lane" could not be used because the original file could not be found. Would you like to locate it?

This is a new notification coming up with iTunes, why and how do I fix it?
The song “Penny Lane” could not be used because the original file could not be found. Would you like to locate it?
Max

Hey xxCreepyFiaxx,
First, I would try the following suggested steps for when you don't see content in iTunes after updating:
Quit iTunes.
Download and install the latest version of iTunes.
Use the Finder (Mac) or Windows Explorer (Windows) to go to the iTunes folder that contains the iTunes library files:
Mac OS X
/Users/username/Music/iTunes/
Microsoft Windows Windows XP and Windows 2000
\Documents and Settings\username\My Documents\My Music\iTunes\
Microsoft Windows Windows Vista and Windows 7
\Users\username\Music\iTunes\
Drag the iTunes Library file from the above location to the Desktop.
Open the Previous iTunes Libraries folder in the iTunes folder.
Locate the file named iTunes Library YYYY-MM-DD where YYYY-MM-DD is the date you upgraded iTunes (Year-Month-Day).
Drag this file to the iTunes folder (the enclosing folder).
Rename this file to iTunes Library.
Open iTunes.
You should now see your missing content in iTunes.
via: No content shows up in iTunes after updating
http://support.apple.com/kb/TS1967
If that doesn't resolve the issue, then I'd go through the steps in here:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408
Have a good one,
Delgadoh

Got a new computer now I'm getting a new error "The song could not be used because the original file could not be found. Would you like to locate it?"

So i got a new computer and before i did i backed up al my music onto an external hard drive. I downloaded itunes and went to put my music back on and when I unplug my hard drive i get this message "The song could not be used because the original file could not be found. Would you like to locate it?". I have close to 3500 songs so its a little annoying that i cant update or sync my ipod/iphone. Are there any tips or tricks you could help me with in order to fix this problem

Here is the folder hierarchy of my /Home/Music/folder:
Music folder
iTunes folder
iTunes Media folder
Music folder
Note that the contents of this last folder in the hierarchy will be different on your computer.

Can someone please tell me the cause of the msg-The song could not be used because the original file could not be found- and how I might correct that problem?

Can anyone please tell me the cause of the msg-The song" " could no be used
because the original file could not be found-and how I might correct that problem? Lou

I stupidly tried to copy my music files to an external drive so I could transfer them to my new iMac (old Macbook Pro is being retired). I now know I should've tried home sharing or something to transfer the music.
Anyway, the situation I am in is that I have not managed to transfer anything and I now cannot access the music on my old Macbook Pro either! I have the message "the song 'xyz' could not be used because the original file could not be found. Would you like to locate it?". I understand that this is because iTunes cannot locate the files. When I try to locate the files I find nothing.
I have tried searching my whole Macbook Pro for mp3 files and m4a files and Spotlight cant find any! The tracks are all still listed in iTunes. I also searched the external hard drive. I definitely haven't deleted anything. So where could they have gone and is there anything else I can do to search for them? I have a feeling I am just not searching for them in the right way because I have not deleted anything.
Old computer is Macbook Pro OS X 10.6.8 with iTunes 10.4.1
New computer is iMac OS X 10.7.2 with iTunes 10.5
All I want to do is to set everything back to how it was so I can try the transfer a better way.
Please help. Thanks, Dashford.

TS1306 "iPod cannot be synced. Required file could not be found." Help!

With a recent update to Itunes I am continuing to recive this error notice; "iPod cannot be synced. Required file could not be found.".
After trying everything and I mean everything, it still will not sync.
Any help would be appreciatted.

Try this previous discussion:
Required File Cannot Be Found...: Apple Support Communities
If not successful tyr the previous discussions listed on the right hand side of this page under the heading "More Like This".

I tried syncing my iPhone to Mac and got this message when iPhoto pictures got synced: " this iPhone couldn't be synced. The requested file could not be found". Help what do I do now?

Similar Messages

Maybe you are looking for