I tried the ios7 update on my iphone 5 and now it is frozen
I tried the ios7 update on my iphone 5 and now it is frozen on the white white screen with a black apple. There is a bar under the apple but no progress on it and my phone won't turn on or off? How do I fix this?
same on me
Similar Messages
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I installed the most recent update to my iPad and now it is frozen on the "itunes logo plug in" screen. It won't shut down and restart. Fixes?
Try a Reset...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
If no joy...
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download
Then...
1) Connect to iTunes on the computer you usually Sync with and Restore
http://support.apple.com/kb/HT1414
2) If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/ht4097
Note on Recovery Mode.
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766 -
I installed the latest update to my iphone 4 and now all I have is a display of the white usb cord with arrow pointing to ITunes with a clue circle with the musical note in it displayed. I can't access my phone at all. I tried calling it and it says unavailable. I don't know how to restore it...it says it is in recovery mode but when I try to recover, it says no iphone found.
I have no idea how what to do to restore my phone. It's fully charged.
GRRRRPut the device in DFU mode (Google it) and restore.
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I uploaded the new update fir the Iphone. Now all my apps I have purchased are gone and not showing on my phone. Can someone help..
Put the device in DFU mode (Google it) and restore.
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I did the latest update to my iphone and now it is not activating. why ???
its saying "
We're sorry, we are unable to continue with your activation at this time. "
please help me to sort out the problem.We're Sorry, Activation Server Temporarily Unavailable, contact Customer Care?"
99.9% of the time, the cause of this issue is the fact the phone was jailbroken/hacked to unlock it for use on networks other than the network the phone was originally locked to. Apple maintains a database of officially unlocked iPhones, and when Apple's servers detect phones such as yours, activation stops & you get the message you got.
So, either get a sim card from the carrier your phone was originally locked to, or get it officially unlocked, if you want to activate it. Because it appears that it was not officially unlocked. -
I have installed the new ios6 update and it is not allowing me to conect to my home wifi! What do i do?
Hey kfortnt2,
Thanks for the question. I understand you are experiencing issues after updating your iPad. The following resource outlines the screen you are seeing, and a potential resolution:
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Thanks,
Matt M. -
Pls i tried to update my iphone, but the itones can restore my iphone and now its not coming up again, it can restore and its just displaying itunes logo and USB cable, pls i need your assistance and advice.
Hello Richyfromnig,
Thanks for using Apple Support Communities.
The iTunes logo on the phone means that it is in what's called recovery mode. Take a look at this article to find out more about recovery mode, and how to fix it:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Take care,
Alex H. -
I did an IOS software update on my iphone and now I have lost all email, notes, texts and apps from the iphone. I tried to do a restore but to no avail. Help
Put the device in DFU mode (Google it) and restore.
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I updated my 4S iPhone and now I am getting all the texts from another iPhone on my plan. What do I need to do?
I'm not completely clear on the GSM / LTE network frequencies in US vs Argentina, but I do know that cross-compatibility can be an issue when buying from one country and using in another. Apple products in particular have this problem. What this sounds like to me is that the phone is not compatible with Argentinian networks; or your friend had an AT&T phone and jail-broke it. This is against the end user licensing agreement, and when the phone is next updated is likely to jam the phone.
Sorry but you lost your money.
Wasted* -
i just started the new update for my iphone and my phone is asking me to connect it to itunes but my computer isn't recognizing my phone being plugged in
Click here and buy the DVD.
(89921) -
I did an update on my Iphone and now the screen says connect to iTunes. I cannot get past this screen. Has anyone had this issue?
What version of iTunes is on your computer? What version of OS X are you running? What type of Mac (and how old) do you have?
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I downloaded the latest update for my ipad and now it won't open. the screen shows the itunes icon and a pic of the usb cable
That message means that you have to restore the iOS software because something went wrong. Follow the instructions here. I hope that you have a backup.
iTunes: Restoring iOS software - Support - Apple -
I've just updated my Itunes to the newest update (iso7 I think) and now my itunes won't even open. It just jumps 2-3 times on my dock then doesn't open. I have no idea what to do , please help!
Open Finder. Go to the "Go" menu in the menu bar. Press and hold Control and click on Library. Go to "Preferences". Find a file named, "com.apple.iTunes.plist" and delete that file. This won't delete your iTunes content. It will reset iTunes. Try it again.
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I downloaded and installed the latest update on my Ipad and now it will not power on. It shows I tunes and a power cord. What should I do?
Hey kfortnt2,
Thanks for the question. I understand you are experiencing issues after updating your iPad. The following resource outlines the screen you are seeing, and a potential resolution:
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Thanks,
Matt M. -
I am unable to turn on location services after the iOS7 update on my iPhone 5
Relatively self explanatory. When I go into Privacy settings I am unable to turn Location Servies on. The option appears, but I cannot slide the switch to 'on'. This has only happened after the ios7 update.
Hi dombew,
Welcome to the Support Communities!
To address this issue, I would suggest restarting and/or resetting the iPhone:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If that does not resolve the issue, refer to page 146 in the iPhone User Guide to Reset All Settings:
iPhone User Guide for iOS 7
manuals.info.apple.com/MANUALS/1000/MA1565/en_US/iphone_user_guide.pdf
Also, check to make sure Location Services has not be restricted:
iOS: Understanding Restrictions (parental controls)
http://support.apple.com/kb/HT4213?viewlocale=en_US
You can prevent changes to privacy settings, including:
Location Services
Cheers,
- Judy
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