I tried to activate creative cloud and it wouldn't let me without uninstalling earlier version. It wouldn't allow me to uninstall. I want to uninstall and start again with a new serial number I received at workshop and no longer want to be paying the mont

How can I cancel my payments?

Cancel your membership or subscription | Creative Cloud
https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

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I just signed the creative cloud, and I'm not getting to use the purchased software. thank you

I just signed the creative cloud, and I'm not getting to use the purchased software. thank you

Rodrigo_1405 do you receive any specific error messages? For information on how to install the Adobe Creative applications included with your membership please see Creative Cloud Help | Install, update, or uninstall apps.

I'm trying to install Creative Cloud and I keep getting a 'CREATIVE COUD DESKTOP FAILED ERROR1" can somebody help me with this....

I keep getting an error1 descktop failure while installing cc desktop????

http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip/
http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Just joined and tried to "quit" Creative Cloud and message pops up...

--Quitting will cancel any application installations--
Remaining signed into Creative Cloud a requirement?

Hi Gene,
This message will come up if there is any active installation of app running in CC desktop. Please wait for the installation to complete and the you may quit the app.
Regards,
Romit SInha

Trying to install Creative Cloud and get error a12e4 Mac

Hi, ive been searching through the forums for days now and have followed all the steps i could find to try to rectify this issue.
Ive tried installing adobe application manager but i get the same issue
Ive ran the adobe cc cleaner but that doesnt seem to do much
Ive tried installing via root user
Ive tried renaming a lot of files such as 'oobe' but nothing seems to work
Im using a 15'' Retina MBP 10.9.2
Can someone please help
Thanks
Chris

Help for Download & Install & Setup & Activation
-Chat http://www.adobe.com/support/download-install/supportinfo/

Can't activate Creative Cloud for teams

Hi, I'm trying to activate creative cloud for teams - it says my trial has expired, but when I sign in it asks for a serial number. This is happening on two different computers. I downloaded the product from the creative cloud website via the application manager. I have tried uninstalling and reinstalling the product but still with no success. Appreciate any help you can give me. Many thanks for your time. Cheers, Amanda

Hi Amanda,
Please try to folow the steps available at:
http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
In case you still face the issue please provide the following detail in a Private message:
1. E-mail address of the Cloud account on which it was purchased
2. Order number
3. E-mail address of the team members in your account
Thanks
Kapil Malik

How to install a new ipod with new serial number

I have recieved a new ipod with a new serial number. i lost my old cd which installs the ipod onto the comp with the new serial number ect. and ofcourse ints not enough to just have the new ipod updater and itunes. HOW do i install the ipod? anybody? how do i get that program?
Thanx

good lord ... the 0x80040707 can sometimes be
caused by uninstalling software from a different user
account from which it was originally installed, or
installing a higher version of the software in a
different user account. (haven't seen a report
strongly suggesting this was going on for a while
with an ipod updater install, but it's been reported
every now and then.)
Just so you know, nothing was done with the original installation, on the original user's account (let's call it UserA. My account, UserB was already in existence when all the software was originally installed to the root directory in C:\programs. Both accounts are administrators. This is getting so frustrating that I think I'll bring my external drive that has all the stuff I want to put onto the Ipod, do it in the office, and that will be that!
Windows XP Pro

I started a trial of creative cloud and downloaded lightroom. I decided to buy lightroom on amazon because I liked it. Now when I try to license the trial version of lightroom with the serial number, it says it's invalid. Why?

I started a trial of creative cloud and downloaded lightroom. I decided to buy lightroom on amazon because I liked it. Now when I try to license the trial version of lightroom with the serial number, it says it's invalid. Why?

The standalone version and the CC version are both the same exact program, but the licensing is completely different. It will be necessary for you to uninstall the creative cloud trial version and then install the one you purchased from Amazon. After you install, you will be able to open the same catalog and continue from where you were.

I just bought a new ipad and i am trying to install i cloud on my pc but it says my apple id is correct but wont allow me to log into icloud

i just bought a new ipad and i am trying to install i cloud on my pc but it says my apple id is correct but wont allow me to log into i cloud

Did you already activate iCloud on your iPad, Settings > iCloud.
Then on your computer you can go to https://www.icloud.com/

When trying use any Creative Cloud product on opening an application it attempts to verify my subscription "Membership Expired". I click the button "Try Again" and it says "Thank you, your Creative Cloud is now active. Click Continue to use your product."

When trying use any Creative Cloud product on opening an application it attempts to verify my subscription "Membership Expired". I click the button "Try Again" and it says "Thank you, your Creative Cloud is now active. Click Continue to use your product." Clicking continue takes me back to the Member Expired prompt. My account and subscription are both active and current.

Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

Adobe Creative Cloud and Adobe Creative Suite: New Choices for Customers

Adobe has announced the new Cloud-based model for software distribution, along with new terms for boxed product upgrade eligibility. Beginning with the CS6 releases, when they happen, upgrade pricing on boxed products will only be availble one generation back. There is a limited window to upgrade now to the current versions at a discount.
See http://blogs.adobe.com/conversations/2011/11/adobe-creative-cloud-and-adobe-creative-suite -new-choices-for-customers.html

Eugene:
Based on the current information we have (from the blog post), which may not be correct and which you should not rely upon:
There is some confusion about the word "discount." As used in the blog post, in general there are no "discounts" for upgrades, there is the upgrade price and there is full price. But, also in the blog post, there is a special "discount upgrade" if you choose to upgrade to CS5.5 today (prior to Dec. 31, 2011), which is 20% off the regular upgrade. However, Peter used the word "discount" to distinguish between upgrade pricing and full price. It's probably a good idea to avoid using that word there because of the potential for confusion.
I have CS5 InDesign in work. So I will be able to upgrade that to CS6 when it comes out at the discount price?
You will be able to upgrade to CS6 at upgrade pricing. Not the 20% discount, but it is "discounted" from the full price of CS6.
I'm still using CS2 Illustrator and Photoshop, for the little work I do in those programs, they're fine. But if I want to upgrade them to CS6 I have to pay the full amount of an upgrade, with no discount... or will I have to pay for CS6 in full for both of these programs?
You will have to pay the full price (not the "full amount of an upgrade," whatever that means).
If you elect to upgrade to CS5.5 prior to Dec. 31 of this year, however, then then you can pay the discounted upgrade price to upgrade to CS5.5 (well, CS5 since Photoshop CS5.5 doesn't exist), and then you can pay the CS6 upgrade price in March/April. So you can pay for no upgrades (full price) or two upgrades (one of which is 20% off).
At the moment I can upgrade CS2, photoshop and Illustrator for €240 each, to CS5. So wouldn't I just be able to do that now and then buy the CS6 upgrade at a much later date perhaps just before CS7 comes out?
Yes, you can do that.
If CS6 has the tools to basically go "File>Export>Epub" and I get a fully working epub file without having to trash about in code afterwards or make complex tagging in InDesign, then I'll be buying it.
It looks like EPUB is evolving pretty fast, so even if ID CS6 fully supports what you want out of EPUB on Day 1, I bet you'll need to be prepared to postprocess it on Day 2. Or at least long before Day 200.

How do I unsubscribe from Adobe Creative Cloud and cancel my Adobe ID? I tried going to "Cancel my membership" on their site but it just takes me in a full circle and I end up back at "Cancel my membership" again. Is this a ploy to not let go of potentia

How do I unsubscribe from Adobe Creative Cloud and cancel my Adobe ID? I have tried numerous times going to "Cancel my membership" on their site but it just goes through several steps and ends up where I began (i.e. Cancel my membership). Why is it so difficult to unsubscribe? Thks for any advice. Lavandula

Adobe contact information will not help You. The Finnish sites are making the same loop. The worst thing is that they have send me e-post telling that my membership will continue after first year automatically with 60 % higher price. I don't need do anything I will not continue the membership. It seems impossible to end it. The onlys solution seems to be close the credit card.

TS4268 I am being charged for international msgs which i haven't sent to a number of the UK.i tried to activate my iMessage and FaceTime using wifi but then it didn't connect. all settings have been turned off but my acc. is being charged.what to do?

I am being charged for international msgs which i haven't sent to a number of the UK.i tried to activate my iMessage and FaceTime using wifi but then it didn't connect. all settings have been turned off in my phone! i also have reset my phone with all the settings. but when i contacted my carrier, he said that the balance deduction is because of the international messages i have sent, but i have sent NONE! every time i switch on my phone, balance gets deducted. imessage and facetime are all disabled! but then the problem started since yesterday when i tried to activate them but had disabled them all at the next moment! but the charges are still being applicable for some international messages as per my mobile carrier. what to do? is there some problem with my phone or carrier?

I am being charged for international msgs which i haven't sent to a number of the UK.i tried to activate my iMessage and FaceTime using wifi but then it didn't connect. all settings have been turned off in my phone! i also have reset my phone with all the settings. but when i contacted my carrier, he said that the balance deduction is because of the international messages i have sent, but i have sent NONE! every time i switch on my phone, balance gets deducted. imessage and facetime are all disabled! but then the problem started since yesterday when i tried to activate them but had disabled them all at the next moment! but the charges are still being applicable for some international messages as per my mobile carrier. what to do? is there some problem with my phone or carrier?

Can i get a new serial number for Adobe CS6 Design Standard for Students and Teachers?

I have had to re-install my Adobe CS6 Design Standard for students and teachers after having problems with my computer (MacBook Pro)
I am wondering if there is a way to access my old serial number from when I originally installed CS6, or do I have to start over again and get a new serial number?
Help is greatly appreciated!!

You normally use the same serial number that you are first issued. If you registered your product when you first installed it then you should be able to find your setial number available thru your Adobe account online.

I am getting error 205 while trying to install Creative Cloud. I already had chated with support, Uninstalled CC and tried to install it again. From the Adobe site, the page keeps loading eternally, from the previous installer, it gives me error 205. What

I am getting error 205 while trying to install Creative Cloud. I already had chated with support, Uninstalled CC and tried to install it again. From the Adobe site, the page keeps loading eternally, from the previous installer, it gives me error 205. What to do? Give up on CC?
This is not the first time I get it, and it seems a recurring problem.

Milliet are you on a managed network? If not then please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html for information on how to resolve error 205.

I tried to activate creative cloud and it wouldn't let me without uninstalling earlier version. It wouldn't allow me to uninstall. I want to uninstall and start again with a new serial number I received at workshop and no longer want to be paying the mont

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