I tried to back up my music and pictures using cloud and received an error code 4001

I tried to back up my LG G2 pictures and music using Cloud.  It promoted an error message: Verizon cloud operation failed error code 4001.
Please help!

    It's quite important to save all your media trishee63! I'm here to help you accomplish this. Please make sure you have the feature on your account, if needed you can add it http://vz.to/1liywzM .
AdaS_VZW
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