I tried to back up my phone and it took everything off my phone and my phone won't even work now, I tried to back up my phone and it took everything off my phone and my phone won't even work now
My phone will not even work now I tried to back it up and store it on my other computer and it just stopped and now nothing will work
Backing up the device does not remove any content, simply not possible.
Please provide the exact steps that were performed and any error messages encountered.
Similar Messages
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How do I wipe everything off, and go back to the way the phone was set when I got it?
How do I wipe everything off, and go back to the way the phone was set when I got it? I am thinking that might be the only way to fix my wifi issue. Thanks!
Hello, if you havent tried the doesktop manager option, you can do it from the device aswell... Just make sure you save all your contacts to your SIM.
you can go into your Security Options (in Options menu) and select wipe handheld.
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I have deleted a contact on my phone, and they are no longer in my contacts list however when I go to text if i type in the letter there name begins with there name still appears as (other) is there a way of deleting them completely of my phone? - I have tried everything!!
I have resorted my phone, used the spring clean app - none of these work, Have I saved this number somewhere else but I just can't get to it?You got the new iphone????? I have same problem. I transferred audiobooks to device to find no audiobooks on device (despite it being in iTunes as if it was). Have you found a solution????? I even tried to change import settings on format transfer but hasn't worked.
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I'm trying to update my phone to the ios7 and my phone keeps telling me I don't have enough available storage... The thing is I have deleted everything from my phone and I have nothing else to get rid of... So I need to know what to do
Check for 'others' in iTunes against your iPhone.
Restore from a previous backup to reclaim some of it.
Still want more, Restore in iTunes, setup as New. -
K, well it says that there is a 3194 error everytime i try to update my iphone on itunes or restore it. I have tried pretty much all the things on the list from here and it is still not working. When I try to update my itunes it says i have a update but then after it tells me to update my phone to iOS 5.1.1 and then here comes the 3194 error again. Please somebody help
to doublecheck you tried everything error 3194 http://support.apple.com/kb/TS3694#error3194
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my phone is in some mode where it will say everything i am trying to open and i have to double tap on it to open and wont scroll. whats wrong?
You are in VoiceOver mode, you need to go into your settings>general>accessibility and turn off VoiceOver.
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When I did the latest update, my phone was wiped out completely. My laptop that I had everything on, crashed. I have a new laptop, tried to update on it and of course I couldn't without deauthorizing my account then reauthorizing. I need help! I want my ringtones and picturesd back, and can't get them. Does anyone know how to do this given my situation?
Thanks!cathorio wrote:
I recently changed my lap top. My problem is the new lap top won't accept my apple I D it asked me to sing up for a new one which I did.
I am puzzled by this. The laptop doesn't need the Apple ID - but iTunes does. I could be missing something but ....
Why would you not be able to use your existing Apple ID and iTunes account on a new laptop? If you authorized the computer - you should be able to use your existing account - unless you already had 5 computers authorized with the existing ID - and that was why iTunes would not accept the ID. However, I'm sure that you would have received a popup message from iTunes telling you that you had reached the limit.
I just received a new MBP and my daughter did as well. My entire family shares an Apple ID and we had no issues at all with my Apple ID and iTunes on our new computers and I did not have to sign up for a new account. Did you even try the old ID? -
anyone help please my phone woint stop telling me everything sice pressing a button for voice on a translator app. the screen will not scroll. I have sync the phone deleted the app on the lap top but it wont let me delete it on the screen because its frozen. I have taken out the sim card.. I have turned it off now Im stuck.. Im in a small village in Spain and cannot get to an Appke store to get it fixed yet. Any ideas?
Plug your phone into the wall charger for at least 30 minutes...make sure you have a sim card in the phone...then:
Leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new.
Make sure you have no anti-virus software running or any firewalls...turn all of that stuff off. -
My dad gave me an iPhone 3G to use as an ipod touch but it's not picking up wifi. ive tried everything to like reseting the network settings turning wi fi off and on mutable times, turned the phone off on and on. What do i do?
the iphone never really picked up wi fi when it was used as a phone and it didnt really matter because he had unlimited internet but it still wont go on wi fi. does any one know why it is doing this?
The iphone works fine other wise i just really want it to go on wi fi. We just got new wi fi too and all of our other apple products go on the wi fi just fine. I dont know if its because its newer or what but my brothers 1st gen ipod goes on wi fi just fine.
The iphone is updated to the latest ios too
WHAT SHOULD I DO!!!!!!!!!!!???????This might help
http://support.apple.com/kb/ht3406 -
I have a jetpack, and when I try to "connect" to my ipad or phone, it keeps telling me I am not using the correct password. I have tried everything. I even changed the password, nothing is working. Both are 4G, my ipad is an Air and my phone is a Iphone 5. I can get connected to other wifi on these features but not with my jetpack. Please help, I need to use this feature soon. Thank you so much
Chances are you mis-typed a character in the Wifi password and the devices saved that information. Now whenever you try to connect the device refers to the wrong password and the Jetpack does not accept your connection. Tell your devices to forget the wireless connection and start over.
Once you enter the proper WiFi credentials the Jetpack will allow you to connect. -
Can anyone help? I updated my iPhone 4 with latest iOS 7 and now wi fi is greyed out, Bluetooth won't work and tbh am so angry! Phone now out of warranty so apple won't help without it costing me. Don't want to pay as its an apple problem not phone problem. It worked ok before. Tried everything, even clearing it down. Can't even back it up now unless I connect to a pc!
I have not had wifi since November when I upgraded to the newest IOS version. I called the Apple help line and they told me some things to do and I tried them all and they worked for a few hours and then wifi shut off again. I kept doing what they told me and it worked for a couple more days and then I could never turn it on again. My blue tooth doesn't work either. I had to actually increase my data usage with AT&T becuase of this. When I did that in December I went to the Apple store and was told that it is a hardware issue and since my phone is out of warranty I would have to pay for a new phone because they could not fix the issue. My upgrade isn't up until June 2014 so not only do I have to wait for the upgrade and I am not paying for a new phone but I have to pay $10 plus extra a month on my cell phone bill because I was going over on my Data!!! I have been beyond upset about this and Apple is not doing anything about this nor did they offer up some way to resolve the issue because obviously it is not just some rare incident if several people are having this issue. Who knows how many people out there have had this issue and have not said anything about it. Now there is a newer update that I can't do because it requires wifi in order to download.
June can not get here fast enough and I may not go back to Iphone after dealing with this for so long with no help from Apple. -
My ringer is no longer working for text and email notifications. Only working for phone calls. I have gone through all the settings to see where something is off. Not finding anything. I have tried changing the tone and it just vibrates on everything.
Ok so I happened to figure it out while on the phone to apple support. Even though the guy was very nice, I think I knew more than him! He was explaining very basic resolution principles I played about. I had the second option in displays resolution. All I did was unplug the HDMI cable, click on 'best for display' then plugged the HDMI in and my resolution on the normal monitor changed to the normal blue, then went black momentarily and then changed to a strange resolution but another window appeared that said SONY BRAVIA HDMI at the top! Hey presto! Don't know why it didn't do it yesterday - I probably left the HDMI cable in or something! Oh well. Problem solved!
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rigght after i got the ios 7 update i noticed everything from my icloud was on my phone i dont want all that stuff on here so i plugged it into my computer and its saying that i need the latest version of itunes i have downloaded it twice and i am still getting the same error message. So my question is how am i supposed to download the latest version of itunes if its not working. it says for a Windows computer the update is 11.0.5 but i need 11.1 what am i supposed to do ?
you dont need computer. go to settings > icloud and turn off what you dont want like photostream/calendars/contacts. for itunes 11.1 you need to go to itunes.com and download it then install it.
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The iCloud was never verified therefore never backing up anything on my iphone 4s because it was the wrong email and now I'm trying to make a new one but it says if I delete the account it will remove it's data from my phone. So if I put delete account will I lose everything on my Iphone?
This was EXACTLY what I needed about the purchases I made from my device. However, is there a way to re-download other ones you've made from a computer? Because I realized some of them were not just purchased from my device.
This is a picture of what it looks like now:
http://tinypic.com/r/107quxu/7
As you can see, the stuff circled in red doesn't give me an option to download from Cloud Beta because it already says "downloaded".
any way to get around that? -
I got this iphone from a guy and everytime i tried to update the applications stored in this phone it keeps asking me the password that the guy used to use, even thou i created a new apple ID of my own and updated the account of icloud and everything in this iphone with the new apple ID, it still asks me the password of the account that the guy used to use whenever i tried to update the applications, and i cant find the guy who gave me this iphone...wt should i do???
Apps are permanently tied to the AppleID that downloaded them and cannot be transferred to another. Best thing to do is delete the apps and download those you want or need under your AppleID.
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Hi, just need to know how to get my music, video, pictures and apps form my iPhone to my new laptop as the old computer, which I used before was stolen. I only have my phone left and if I try to conect it to my new laptop it's trying to delete everything.
I have also noticed all my settings won't stay set, example....I removed the check mark from "third party cookies", the when I close Firefox and reopen the check mark is back, also my tool bar has screwed up....can't reset, been having trouble the up grade.
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