I tried to buy a free ap on the App Store and it asked me for billing information! What do i do?
How do I get a free app without it asking me for billing information? It worked for the first 5 apps but not this one
When you created your Apple ID, did you provide credit card information? If you did, then there may have been something that has changed with that credit card. Despite the fact the app is free, your account has to be in good standing to be able to downoad an app.
Similar Messages
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I am trying to download a free game from the app store. I have never purchased online, I don't want to enter credit card info, can't I download FREE Solitaire w/o entering credit info??
This is the only way I now how to create an account without credit card info
http://support.apple.com/kb/HT2534?viewlocale=en_AU -
I tried to install a free application from the apple store, I was asked to enter the billing information even if free, gave all the details, chose visa as method of payment but I had a note saying that my method of payment is invalid. Why?
Hi ...
Try here > iTunes Store: My credit card's security code or zip code does not match my bank's records -
My daughter has downloaded free games from the App Store and I have been charged in excess of £200 and I don't know why has anyone had the same issue and if so how did you get your money back
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
To help avoid future transgressions set the Restrictions for In-App Purchases...
Settings > General > Restrictions
Understanding Restrictions > http://support.apple.com/kb/HT4213 -
i am trying to download OS X Lion from the app store and it says it can not complete my purchase becuase it needs at least 2GB of space and over 2GB on my computer...any ideas??
That requirement is referring to the need for 2gB of RAM, not hard drive space.
Stedman -
i am trying to down load an app from the app store and it comes up with new terms and conditions agreement but it wont let me agree to it so i can move on
Hi, Aviation01.
I would recommend closing all applications in multitasking and power cycling the device. Once you have done this attempt to download the application and accept the terms again.
If an app is unresponsive but the system seems to respond to button presses, you can force the app to close:
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
iOS: Force an app to close
If you are still experiencing issues, you can always download the application through iTunes on the computer. This will allow you to accept the terms through the computer.
Cheers,
Jason. -
I'm trying to download a FREE app but it is asking me for billing information. WHY??
Im trying to download a FREE app but it keeps asking me for my billing information. This makes no sence becasue the app is FREE!
help pleaseApple set up the App and iTunes store to require a valid payment method evn for free apps.
You can however set up a new App store account withut a credit card. That account is only good for free apps.
Create an iTunes App Store account without a credit card -
I am trying to buy Logic Pro 9 from the app store, but every time I try I get an error
I just bought a brand new MacBook Pro 15" that runs OS X Lion and I am trying to download Logic Pro 9, but when I try to download it all I get is an error window that says "There was an error in the App Store. Please try again later. (100)" I have tried again later. And later again. Still the same thing. My payment does not get processed and the download never starts. I also have no firewalls up or anything else that should be getting in the way. Not really sure what to do and was wondering if anybody is having this problem.
In PC/Mac iTunes left pane select iTunes Store and at the top select music.
Did it help? -
Trying to get into the App Store to update some apss. It asks for my password but the problem is that it is showing ghosted an Apple ID I don't use. Can't figure out how to fix it.
You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store alert. For example, if the App Store says you need to update "Twitter," the hacked app may be "Angry Birds" or something else entirely. Don't make any assumptions about which app you're looking for. To find it, you have to carry out a systematic search.
Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard by pressing the key combination command-C.
In the Finder, press command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu initially showing Kind. From that menu, select Other...
A sheet will drop down. In that sheet, select Raw Query and click OK or press return.
Now there will be a text box to the right of popup menu. Click in that box and paste (command-V).
The search window will show all the App Store products you've installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
At least one of the items listed in the search window is not among your purchases in the App Store. Move each such item to the Trash. You may be prompted for your administrator password. Empty the Trash.
Log out and log back in. Test. -
I bought my Macbook pro after 7th of June, and the apple store employee that sold it to me told me that i would get the OSX lion as a free update, however, whenever i try to update, it is asking me to buy! Anyone knows how to solve this problem?
Check out this link:
http://www.apple.com/macosx/uptodate/
Cheers -
Someone bought me a itunes gift card and it doesn't work cause this stupid Apple ID ask me to answer the questions I mean hello I'm the only one using it why do I need to answer these question?
I agree completely; email applications on the Mac lag (and I agree with the OP's frustration with responses as well).
I also have settled on Mail with Mail ActOn and MailTags; this functionality should be incorporated into the OS. I actually like using Outlook in Win 7 better; it's super easy to connect files, contacts, email and other stuff right from one application. And Win 7 has better preview and tagging built in, better than QuickLook. On the server side we desparately need gmail to use tags, but I don't see that happening. I still prefer the labeling scheme it has over Apple's mail, however. But I also find that it confuses many users (labels vs folders).
There are also other applications that integrate email functionality, like SOHO Organizer, or Contactizer. Good, but not the email holy grail.
I'd like to see communications built into the Finder or system, which badly needs an overhaul. It hasn't changed much since the 90's and shows it. Communication, whether it be email, tweets, social media posts, sharing, etc, is such an integral function of all work you do on a computer it should be better, um, integrated into all applications. You should be able to send data from any application to others in a variety of formats without having to go into an email application. Sure, you can now do this to a certain extent with either built-in menu items or services, but it's clunky. For example, when you write something you can either "save" and write to disk somewhere, or "export" in a different format, or maybe "email." All of those choices should at least be part of one dialog; it's just as likely you want to email, post, share or tweet what you just wrote, so just having a "save" dialog is way outmoded.
So, yeah, somebody get on this.
Rob -
I made sure my name and password is all correct but when I put it in, it shakes indicating that something is wrong.
If you are trying to restore a 10.7 MacBook Pro to its original out of the box state, erase/install 10.6 using the original discs that came with the computer.
If you are trying to clean the 10.7 MacBook Pro or MacBook Air without reverting to a previous OS, then erase/install 10.7 using Lion Recovery. -
In the iPhone 5c !!
See: Create an iTunes Store, App Store, or iBooks Store account without a credit card or other payment method
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How to delete my old apple ID? If i want to buy musics or free games in the apps store ,the old ID still show up to sign me but is not working anymore.please help!
Go to settings, iTunes & App Store, tap on your ID, sign out, then sign in with your new information. You cannot delete an old ID, you just stop using it.
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I have purchased an app from the app store and cannot seem to download it, the download statrs and then rapidly cuts out, it will not complete and seems to repeatedly go over the same few Mb. I have previously downloaded large files and not had a problem with them.
I have tried restarting, checked my hard disk (and repaired a sector of the disk) and checked my connection but this seems to have no effect. I have also disabled virus protection and my firewall to see if this has an effect. I have also downloaded other (free) applications to test it since then and some of these download but not the larger ones. Has anybody else encountered this? Does anyone know how to solve it?Can you download large files from other places apart from the App store, wondering if it is the App store or your internet connection.
If it just the app store check this url http://www.apple.com/support/mac/app-store/contact/
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