I tried to buy an app.

I tried to buy an app. I typed in my password the money was taken and it never downloaded. Tried the chat and they couldn't see any transaction so they can't help. Has anyone else had this problem?

Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
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I tried to buy an app and itunes keeps asking for a security code. What is a security code? I do not have one. I have a password.

I tried to buy an app and itunes keeps asking for a security code. What is a security code? I only have a password! And ID

Are you using a credit card?
http://store.apple.com/au/help/payments#creditus
Security codes
The credit card security code is a unique three or four digit number printed on the front (American Express) or back (Visa/MasterCard) of your card.

Problems with iTunes/ipad2 I'm trying to buy FREE apps and I'm being told my card is declined but I also have more then enough credit on my account! Anyone having this problem?

Problems with iTunes/ipad2 I'm trying to buy FREE apps and I'm being told my card is declined but I also have more then enough credit on my account! Anyone having this problem?

Part of the validation for credit cards is that they need to be registered to exactly the same name and address that you have on your iTunes account, which prepaid cards tend not to be. Do you have a proper credit card that you could use ? Or are iTunes gift cards available in your country so that you could try using them as your payment method ?
Until you have a valid payment method on your account and what you owe iTunes has been paid off then you won't be able to download any item from the store, including free apps (and updates to apps).

I live in Italy and I am trying to buy an App, for the first time with my iphone4...in the past only downloaded free apps free apps; I have a US Visa card and it is not accepted by italian Itunes...what can I do to do my purchases?

I live in Italy and I am trying to buy an App, for the first time with my iphone4...in the past only downloaded free apps free apps; I have a US Visa card and it is not accepted by italian Itunes...what can I do to do my purchases?

On the apple website that is correct i beleive.... but i have an italian american express and am able to purchase stuff here in the US.
I mean, i dont think it really matters

My parent's IPad is SUPER outdated and I'm trying to buy an app for my brother for Christmas. However, the computer that was connected to the IPAD, we no longer have. So is there any way I can update it on my mac without erasing all the photos and videos?

My parent's IPad is SUPER outdated and I'm trying to buy an app for my brother for Christmas. However, I can't buy the app because it says we need to update the software. The thing is, the computer that was connected to the IPAD, we no longer have. So is there any way I can update it on my mac without erasing all the photos and videos?

HELPPP ME BEFORE CHRISTMASS MORNING!!

I have $8.05 balance on my gift card. I tried to buy an app more expensive than that so i had to add my credit card to the apple account. But I couldn't use the balance from the gift card anymore. How can I select to use it? or did I lose it?

I have $8.05 balance on my gift card. I tried to buy an app more expensive than that so i had to add my credit card to the apple account. But I couldn't use the balance from the gift card anymore. How can I select to use it? or did I lose it?

The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
The MAS should use any credits first and then apply the remainder to a listed bank card.

TS1277 when trying to buy in-app i get a massege i can not complete the purchase

when trying to buy in-app i can not conect to itune store

Maybe something here:
http://support.apple.com/kb/PH12305
http://support.apple.com/kb/TS3297
Are you running the latest version of iTunes? Check software updates. Does your OSX (which is not listed in your profile) compatiple with the app you are trying to download?
http://support.apple.com/kb/TS3636
http://support.apple.com/kb/HT4009
http://support.apple.com/kb/HE57
Hope this helps

Error when trying to buy an app.

I tried to buy an app this morning for my entertainment but when clicking on the buy now button it says that "sign in is required" I signed in and it brought me to the page about my account and credit card and stuff. My security code was blank so I put that in but when I clicked done it said "payment method declined". Now I understand this happens with an absence of money on a card but I have 8.77 on my credit card along with 15.00 on a gift card I purchased yesterday. I was buying apps before this and the only thing that changed was that I added that gift card. This has happened to me before but it is really annoying cause it does it when I'm somewhere where I really need something and I cannot buy it. Please help. If there is a way to delete a credit card or changed it or fix my problem that would be appreciated. This also happened randomly, I wasn't even editing my account information I was simply buying an app, which I did so the day before this fine.

Hey Zach,
If the iTunes Store gave you an error message indicating that your credit card was decline, there are few possible causes.
1) Your credit card company's servers may have been busy. Consider trying again at another time.
2) There is an issue with your card. Consider using a different card or contacting your credit card company to advise them of the problem.
3) Your iTunes Store account information does not match the information on file with your credit card company. The billing name and address you enter must exactly match your credit card company’s records. Any discrepancy in punctuation, abbreviation, or capitalization could prevent you from purchasing from the iTunes Store. Consider checking your credit card statement or contacting your credit card company to make sure their records are up to date.
If you live in the U.S., your billing info must also match the address listed with the United States postal service.
http://zip4.usps.com

I am trying to buy an app I it won't use my account balance

I have over $40 on my account and I am trying to buy a App through the MAC App store and it keeps asking me for my credit card info. I have a balance on my account I don't want to use my credit card.
I am trying to buy 1Password.....any help would be great

That is what I don't understand. I will maybe take a trip out to apple store to see what they say. Funny thing is it let me buy the iOS app with no problems. When I went to the Mac App Store it wanted credit card info. I have working with Macs for many years and I have never had this happen. I will let you what I find out

HT201303 I believe I put my credit card number in wrong now trying to buy an app and I can't bc my security code don't match what do I do?

I believe I put my credit card number in wrong now trying to buy an app and I can't bc my security code don't match what do I do?

No. Apple is not in the credit bossiness.
You can create a NEW account/ID for her using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before.
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
You can redeem an iTunes gift card into your account too
Apple - iTunes - Inside iTunes - How to Redeem Free Download Codes and Gift Cards In the App Store and iTunes

HT204266 I was trying to buy an app from the apple store, it asked for confirmation , when I re-entered my credit card details, got the message that your payment method is not valid!!!! How can I fix this problem?

I was trying to buy an app from the apple store, it asked for confirmation , when I re-entered my credit card details, got the message that your payment method is not valid!!!! How can I fix this problem?

Is this a pre-paid card thing? Or different billing address than your iTS account?

I am trying to buy an app. I had to update my credit card info. It won't take the update and the screen is frozen - I cannot go back into the app store.

I am trying to buy an app on my Iphone5. I needed to update my credit card info. It wont take the updated info and the screen is now frozen. I cannot go back into the app store

It's a network issue, not an account balance issue. Troubleshoot your network or just restart your iPod and/or router, try connecting to the Store a bit later, or try the download in iTunes on your computer and then sync the purchase to your device.

How to purchase apps in App Store? When I am trying to buy those apps, it is asking for my card details. I have entered my debit card number and then it asked for 3 digit security code. I have entered cvv secure code but it is showing an invalid security

How to purchase apps in App Store? When I am trying to buy those apps, it is asking for my card details. I have entered my debit card number and then it asked for 3 digit security code. I have entered cvv secure code but it is showing an invalid security

Debit cards are no longer accepted in the iTunes Store, it seems. The current valid payment methods are listed here:
http://support.apple.com/kb/HT5552
You can try contacting the iTunes Store and asking if there is any way to use your card, but they probably will tell you that it's not possible.
http://www.apple.com/emea/support/itunes/contact.html
Using a debit card in any online service where it stores your card is a bad idea in any case since if someone gains access to your account in the service, they can quickly drain your bank account. Credit cards limit your liability, as do prepaid iTunes cards.
Regards.

I am trying to buy an app (Aperture). I don't see a "buy" icon in the app store. If I go to Apple site, there is a buy icon but when I click it, I get a dialogue box saying the link needs to be opened with an application. Please help. Thanks.

I am trying to buy an app (Aperture). I don't see a "buy" icon in the app store. If I go to Apple site, there is a buy icon but when I click it, I get a dialogue box saying the link needs to be opened with an application. Please help. Thanks.

Hi ...
Installing the OS X Lion Update 10.7.3 (Client Combo) will reinstall the App Store for you.
Restart your Mac after the combo is installed then try purchasing Aperture.

I am trying to buy the app "bridge baron" and it said it cannot be completed at this time

I am trying to buy the app "bridge baron" and it said it cannot be completed at this time. Can someone help me?

Hello Cathy4421,
There may be an issue with the App Store's connection to the iTunes Store. The following article can help you restore that connection.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
Allen

I tried to buy an app.

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