I tried to download a free magizines but was unable to as it said I had restrictions on.in settings it was on ,I never set it so don't have a password to disable it.Can anyone help.
I Tried to download a free mag on my ipad,it refused as it stated restrictions on.I never set up restrictions but it is switched on in settings and needs a password.I have made 3attempts but unable to switch it off.Any suggestions?
Looks like somehow, Restrictions was turned on - likely in the iTunes Store - Use Parental Controls in iTunes to set content restrictions - Apple Support
About Restrictions (parental controls) on iPhone, iPad, and iPod touch - Apple Support
As the code required can be different from the iPad passcode, you may need to contact the iTunes Store Apple employees
iTunes Support - Country Selector
another path for help there:
Store Group - Contact Us - Apple Support
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Similar Messages
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TS1702 I tried to download a free game but the screen froze how can I unfreeze it
I have just purchased an iphone 4 & I tried to download a free game but the screen has frozen. Please can anyone help me to unfreeze the screen.
Perform a Reset...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
If no joy...
Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414 -
Im having a problem updating my itunes. Im able to download the setup but it keeps on giving this message: there is a problem with this windows installer package. a program required for this install this to complete could not be run. can anyone help?
Im able to download the setup but it keeps on giving this message: there is a problem with this windows installer package. a program required for this install this to complete could not be run
Perhaps let's first try updating your Apple Software Update.
Launch Apple Software Update ("Start > All Programs > Apple Software Update"). Does it launch and offer you a newer version of Apple Software Update? If so, choose to install just that update to Apple Software Update. (Deselect any other software offered at the same time.)
If the ASU update goes through okay, try another iTunes install. Does it go through without the errors this time? -
I'm trying to download a FREE app but it is asking me for billing information. WHY??
Im trying to download a FREE app but it keeps asking me for my billing information. This makes no sence becasue the app is FREE!
help pleaseApple set up the App and iTunes store to require a valid payment method evn for free apps.
You can however set up a new App store account withut a credit card. That account is only good for free apps.
Create an iTunes App Store account without a credit card -
When I check for software updates only itunes and random other updates show up but not security updates or safari update. When i check installed updates I realized my last security update was 2011-004 and I still have safari 5.0.6. Can anyone help me?
Don't panic. OS X 10.5.8 is the most popular PowerPC OS out there. People run it everyday without security breaches, including myself. It isn't Windows!
If you're really that worried, I highly recommend Sophos Anti-Virus for Mac Home Edition. Supports PowerPC & Intel and Mac OS X 10.4-10.7.
http://www.sophos.com/en-us/products/free-tools/sophos-antivirus-for-mac-home-ed ition/system-requirements.aspx
Direct download: http://downloads.sophos.com/home-edition/savosx_73_he.dmg -
I was trying to download cs2 free version but, the serial number given comes back invalid. Is there a new one?
Item 2, on the download page
'You can use the serial numbers provided as a part of the download only if you legitimately purchased CS2, CS2 applications, Acrobat 7, or Audition 3.' -
I trying to download a free app but it says my method patient was declined
I trying to download a free app but it says my method patient was declined
What type of payment method are you using?
iTunes store accepted forms of payment
http://support.apple.com/kb/HT5552
Is this a new account? Even though its a free app the account holder needs to be verified by a verifiabel payment method. Once the account is created, you can remove the info. -
Hi I followed instructions to copy/move iTunes music to a new PC. I can see albums listed in the library but SYNCH will not put any music on my new iPod.
It took three weeks to import my CDs on the old PC and I don't want to do it again!
Can anyone help ?Take a look here; it should help:
iTunes for Mac: How to copy purchases between authorized computers
Though it refers to items purchased from the iTunes Store, it applies to all your iTunes content. And if you happen to also own an iPod:
How to use your iPod to move your music to a new computer
Once you have the tracks on some removable medium, you can mount that on your new computer and then just drag the content to the iTunes window. Make sure that the option to "copy files to iTunes Music folder when adding to library" is set in the iTunes -> Advanced -> General preferences before you do. Alternatively, you can use the Add To Library command and select each track (or folder of tracks).
If you won't be using that Windows system once you move the content, don't forget to deauthorize the system from your iTunes Store account before you dispose of the computer.
Regards.
Message was edited by: Dave Sawyer -
Lost my contacts list and try to restore from backup and it ask for my password to unlock my iphone backup. I don't remember creating a password for it. Can anyone help? Thanks.
If you encrypted the backup, there is no way around it. You will need to configure your iPhone as a new device.
From iTunes: About iOS backups:
In the iTunes Summary screen, select "Encrypt iPhone backup" if you want to encrypt the information stored on your computer when iTunes makes a backup. Encrypted backups are indicated by a padlock icon, and a password is required to restore the information to iPhone. You may want to write down the password for your backup and store it in a safe place. If you use a Mac, when you set a password you can select to store the password in the keychain. With iOS 4 and later, you can transfer the iOS keychain backup to a new device if you encrypt the backup.
Warning: If you encrypt an iPhone backup in iTunes and then forget your password, you will not be able to restore from backup and your data will be unrecoverable. If you forget the password, you can continue to back up and use the device, however you will not be able to restore the encrypted backup to any device without the password. You do not need to enter the password for your backup each time you back up or sync.
If you cannot remember the password and want to start again, you must perform a full software restore and when iTunes prompts you to select the backup from which to restore, choose set up as a new device. -
When I try to update Adobe Flash Player I'm prompted to quit Safari and Dashboard Client. I quit Safari but I don' know how to quit Dashboard Client. Can anyone help with this challenge?
Carolyn,
Thank you. It worked
Angus. -
My iphone 4 was on ios 5.0.1, then a few days ago I upgraded it to ios 6.1.4, then the apple logo won't stop flashing. Can anyone help to resolve my problem? Thanks in advance
I'm trying to restore my iphone by using the recovery mode. But it always seems to run out of time, any idea why is that? Thank you again
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I just got a new iMac yesterday. I connected my Itouch and it would appear I have lost all my songs! Can anyone help? This is my first Mac and I am very intimidated by it.I
How did you get your songs onto your iPod Touch?
If purchase directly from iTunes you can download them again.
If your iPod is synced to iTunes on a Windows PC, then, sync your iPod to that computer.
If this is your first Mac, are you migrating from a Windows PC?
You may be interested in Apple's support pages on switching to Mac from PC.
http://www.apple.com/support/switch101/ -
when you set airdrop to ÓFF', blutooth is not switched off?. Can anyone help me.Am I missing something in the setup?
What exactly are you trying to do?
Turn off Bluetooth?
Swipe up from the bottom of your screen and tap the bluetooth icon (White is on, Back is off)
or
Settings > Bluetooth > Bluetooth - Off -
I downloaded updates for "Office for Mac" a few days ago and it won't finish. It keeps saying I have to close Safari, Microsoft Word and Microsoft Powerpoint and I don't have any of these open. Can anybody help me?
Hi Anne,
Did you do this through one of the Office app updates, or did you download it directly from the Microsoft website?
Whichever way you tried it, I would try it the opposite way this time, although simply repeating what you did before may also work. -
Since I updated to ios 7 and all other updates my pictures have all gone from icloud? Can anyone help?
I'm not sure how that changed, but I am so grateful for your knowledge!!! thank you, thank you, thank you!!!!!!!
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