I tried to download FireFox and when I hit the second run to start it an error message appeared stating the file could not be extracted why?
I did the download for FireFox and when the download was complete a screen appeared asking me to run the program. I clicked on run but at 14% it said file could not be extracted error message. I don't understand why this happened and what do I do now?
thank you
Linda
Don't try to run the program directly when downloading with IE, but save the Firefox installer to the desktop and start the installation with a double click on the desktop icon.
*Firefox 7.0.x: http://www.mozilla.com/en-US/firefox/all.html
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