I tried to download some music from my sister's iTunes, the album downloaded but some of the songs are grey so I can't play them. Help me!!!!
I need help with this, I called Apple care but the literature she emailed me didn't help my problem.
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync/delete the songs and resync or redownload
Downloading past purchases from the App Store, iBookstore, and iTunes Store
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
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So i've found the answer to this by clicking on every menu and setting in the itunes store. It turns out some purchases in the cloud can be hidden probably as the result of an interrupted transfer/sync/backup or a network outage. To unhide purchases 'greyed out ' items , go to the Itunes store (on the PC) click on your account name and select view account. (you'll be prompted for your itunes password) once you are in scroll down to the purchase history section. there should be an option for hidden purchases. click through and click on unhide purchases, redownloadble purchases. any hidden purchases will then show up. click on unhide to reactivate and download. This may only work for purchases in the cloud.
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I will soon be receiving my new ITouch as it will be replacing my previous one as it broke. My question is when I connect my new device to my computer to download my music do I have to get all of my music that is in my library or can I be selective as to what I put on my new ITouch?iTunes: Syncing media content to iOS devices and iPod
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Click here and pick the option which best fits your situation.
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My old Gateway is dead. I have saved my 20 gigs of ipod music on an external hard drive.
On our Dell laptop, my wife has itunes music installed. I want to add my music and use itunes to add more,etc., but I want to keep it separate from her music.
First, how can I transfer my music from the external hard drive to itunes, without it affecting her itunes. Do I need to set up multiple itunes with separate names, or, as support mentioned, make two playlists.
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Thanks for the question. Based on the information you have provided, the best option may be to operate multiple user accounts on your Wife’s computer. The following article outlines this solution, along with another solution of having multiple iTunes libraries:
How to use multiple iPhone, iPad, or iPod devices with one computer
http://support.apple.com/kb/HT1495
Create multiple user accounts
Do you share your computer with someone who has different tastes in music and media? You can create separate user accounts for each person who uses the computer. You can maintain separate, personalized iTunes libraries and customize each devices' sync settings accordingly.
Mac OS X users
Learn how to set up other user accounts.
- OS X Mountain Lion v10.8
- OS X Lion v10.7
- Mac OS X v10.6 Snow Leopard
Windows users
Look in your computer's Help documentation to learn how to set up other user accounts. To find this information:
1. Click the Start Menu and click Help or Help and Support.
2. Enter "new user" in the Search field.
3. Press Return.
If you create multiple user accounts on one computer but want the same media to be available in iTunes for all users, you can share music between different accounts on a single computer.
Thanks,
Matt M. -
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Open itunes, connect iphone, select what you want, sync.
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Thanks
DesYou cannot transfer content between two accounts. The sooner you make the conversion, the better. Just pick the new one and start using it(buying music etc).
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Can I retrieve my deleted photos and videos somehow? I deleted my photos from my iphone thinking they would be on my ipad. Now all of my photos and videos are gone some one please help.
Hello queen cash
If you have a back up either in iTunes or in iCloud before you deleted the pictures, then you can restore that back up back on your iPhone. Also note you will not have anything that you have currently on your iPhone, as it will remove the current data and put what the back up had on it. If you where using iCloud and using Photo Stream, make sure you are on Wi-Fi and have closed out the Camera app as it will prevent it from uploading the photos.
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/ht1766
Regards,
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Yes. You can either set up your new iPad from a back-up of your old iPad, or you can select any apps bought via iTunes to be installed into the new iPad. If you go with the restore, everything like levels and the like on games is restored too. If you install fresh, then some things don't come over, even though you've loaded the apps.
anyway, it's not something to worry about.
Matt -
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Hi lfarr00,
If you are having issues moving your music, you may find the following article helpful:
iTunes: How to move your music to a new computer
http://support.apple.com/kb/HT4527
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