I tried to email to my printer, but no print, even though I received ehpprinter's msg.

1. HP Photosmart Premium C310
2. Windows Vista Ultimate
3. No mesage
4. no changes
5. Couldn't find the solution in HP Support Assistant

The post here should be helpful;
http://h30434.www3.hp.com/t5/ePrint-Print-Apps-Mobile/ePrint-Apps-Connectivity-Troubleshooting-Pleas...
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Application Basics
Name: Thunderbird
Version: 24.4.0
User Agent: Mozilla/5.0 (Windows NT 6.2; WOW64; rv:24.0) Gecko/20100101 Thunderbird/24.4.0
Profile Folder: Show Folder
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Build Configuration: about:buildconfig
Crash Reports: about:crashes
Memory Use: about:memory
Mail and News Accounts
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OUTGOING: smtp.comcast.net:587, alwaysSTARTTLS, passwordCleartext, true
account2:
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print.printer_Brother_MFC-9970CDW.print_paper_size_unit: 0
print.printer_Brother_MFC-9970CDW.print_paper_width: 8.50
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print.printer_Brother_MFC-9970CDW.print_scaling: 0.90
print.printer_Brother_MFC-9970CDW.print_shrink_to_fit: false
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print.printer_Brother_MFC-9970CDW_Printer.print_bgimages: false
print.printer_Brother_MFC-9970CDW_Printer.print_colorspace:
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print.printer_Brother_MFC-9970CDW_Printer.print_edge_right: 0
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print.printer_Brother_MFC-9970CDW_Printer.print_margin_right: 0.5
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print.printer_Brother_MFC-9970CDW_Printer.print_paper_width: 8.50
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print.printer_Brother_MFC-9970CDW_Printer.print_to_file: false
print.printer_Brother_MFC-9970CDW_Printer.print_unwriteable_margin_bottom: 0
print.printer_Brother_MFC-9970CDW_Printer.print_unwriteable_margin_left: 0
print.printer_Brother_MFC-9970CDW_Printer.print_unwriteable_margin_right: 0
print.printer_Brother_MFC-9970CDW_Printer.print_unwriteable_margin_top: 0
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Vendor ID: 0x8086
Device ID: 0x0166
Adapter RAM: Unknown
Adapter Drivers: igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32
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**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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Last edited by jwbirdsong (2011-10-20 00:42:38)

I tried to email to my printer, but no print, even though I received ehpprinter's msg.

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