I tried to give feedback & I was told I was not using the latest version of Firefox. I upgraded, restarted my computer, then I got the same response. Therefore, I can't give feedback.

Here's my feedback: Make it easier to make Firefox your default browser. I shouldn't have to use a help menu to figure this out.

@sjpierce - I don't believe that this is a Firefox-specific issue, but it does sound like you have some sort of malware on your machine. What was this innocuous link that you clicked on? A lot of viruses and malware make their rounds on Facebook.
Regardless, what I would do is this ( I assume you're running Windows):
* Download the Free and awesome Microsoft Security Essentials (MSE) via [http://www.microsoft.com/security_essentials/ http://www.microsoft.com/security_essentials/]
* Next update MSE and do a full system scan to ensure you don't have any existing malware on your machine. If so, clean it off and reboot. Keep doing this until you come up clean.
* Refer to this article on SUMO [[Profiles|Profiles]]
* Delete your old Firefox profile, create a new one and launch Firefox 4 again using the new profile
You should be back to normal at this point.
If you are running an OS like Mac OS X or Linux, it's unlikely that you have malware and you should probably clean your Firefox profile and start over again.

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I tried to open my adobe illustrator and this window popped up saying my trial had ended. i was not using a trial version, i have been paying monthly. so i went into my account online and my account still reads that my plan is active and will be until Mar

i tried to open my adobe illustrator and this window popped up saying my trial had ended. i was not using a trial version, i have been paying monthly. so i went into my account online and my account still reads that my plan is active and will be until March 11, 2015. can you please tell me what the issue is and what i need to do to fix the problem.

The CC purchased in March 2014 is active & working. Please follow :
Creative Cloud products revert to trial after upgrading to Mac OS X 10.7.4 | CCM
Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
In case the issue is still unresolved, you can use the Contact Support link in the above links.
Regards
Rajshree

I was not using the cellular data on my Ipad, yesterday I reset my account to start using it again but i can't, please help!!!!!!

I was not using the cellular data on my Ipad, yesterday I reset my account to start using it again but i can't, please help!!!!!!

I was going to say either that or to remove the email from your email account settings(on ipad) and put it back on. Happens everytime im forced to change my work email password. I need to delete the account and add it again for it to accept the new password.

TS2446 If my iTunes account was shut down due to fraud activity why can I not use the same credit card if I choose to when I have no other way to pay

When I turned in my iTunes account b/c fraud activity had been detected while my iPhone was not working so they disenabled my iTunes account but I got my new apple id back to download free games but I can't use my debit card anymore and want to use the same card as that is the only access I have as a form of payment

You can give feed back to Apple from the iTunes drop-down menu in the iTunes menu bar..
You can also contact the iTS Customer Service from the links on this page - http://www.apple.com/support/itunes/store/
MJ

HT204053 Hi, Im trying to set up my iphone, ive put email in but it wont accept it as its already being used on my daughters ipod, can i not use the same one? Thats the only email adress i have.

Hi, can anyone please help, Im trying to set up my iphone, ive put in my email address but it wont accept it, this email is being used for my daughters ipod, so i want to use the same account, how do i do this, thanks.

Where exactly did you get this message? Are you trying to set up iCloud, iTunes & App Stores, just an email account?

I updated to Firefox 4, and now it won't open Word documents. It doesn't even give me an option to open or save. When I looked under Tools, Applications - Microsoft Word was not in the Content list. What can I do to restore automatic opening of Word?

Word opens fine in other browsers.
The web link, ending in doc, appears at the bottom of the page - but Firefox just stays on the original page.

Ok, when you go to the Content menu, you see a list of files which are set to open with a particular program by default.
To change the application, click the one which is assigned to it already and then from the dropdown menu which appears, click the bottom option called "Use Other".
This will open a menu where you'll see another set of apps you can use to open the file with. If Microsoft Word is not in the list, click the "Browse" button and then navigate to the folder containing Word.exe. I don't have it on my system, but I believe you'll find it in C:\Program Files\Microsoft\Word

HT1766 I have some ringtones on my iPhone 5 and I want to get them on my new iPhone 5s. How do I get them? iTunes is trying to make me buy them again. I am using the same account and I didn't have this problems with any of my music. Help anyone ? :)

Is this a common question asked, or am I the only one have this problem?

Transfer them to your computer using File>Transfer Purchases in iTunes, then sync them to the new phone. You can not re-download ringtones like you can music.

I'm trying to download a paid app but it keeps telling me it can not be completed. It's not the iPad because I can download free apps, and on my other device where I use the same credit card I can buy paid apps.

Any suggestions?

Try to connect in recovery mode, explained in this article:
iOS: Unable to update or restore
Before that, back up your device, explained here:
iOS: Back up and restore your iOS device with iCloud or iTunes
How to back up your data and set up as a new device
You can check your warranty status here:
https://selfsolve.apple.com/agreementWarrantyDynamic.do

I tried downloading iTunes to my computer. It gives me an error where it says can not find iTunes Helper. I uninstalled all iTunes, restarted my computer, and then tried again. I keep getting the same error everyime. What can I do?

I tried downloading iTunes to my computer. It gives me an error where it says can not find iTunes Helper. I uninstalled all iTunes, restarted my computer, and then tried again. I keep getting the same error everyime. What can I do?

Apple Application Support was not found. Apple Application Support is required to run iTunes. Please uninstall iTunes, then install iTunes again. Error 2 (Windows error 2).
Many thanks. That issue will be causing the iTuneshelper error message too.
With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR suitable for your PC (there's a 32-bit Windows version and a 64-bit Windows version). If the following link takes you to the WinRAR home page rather than the WinRAR downloads page, click the Downloads header in the box at the left of the WinRAR home page to see the trial version downloads:
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you? If so, see if iTunes will launch without the error now.
If instead you get an error message during the install, let us know what it says. (Precise text, please.)

I installed the latest version of Firefox last night. It worked 3-4 times flawlessly. Now, it crashes at startup and gives me a box with crash detail report. How can I fix this?

I have a brand new HP dv8t laptop that is straight from the manufacturer 2 days ago.
Last night, I attempted to download and installed the latest version of Firefox. After installing, it worked great for an hour or so (3.4 different sessions).
Then, this morning when I came back to the computer, Firefox crashes at startup and gives me the option of finding a solution online or quitting the program.
How aggravating!
I have installed this same version on 2 other computers that I own, without any issue.
I have attempted to uninstall Firefox from the dv8 and reinstalling, to no avail.
I cannot find the crash report, but I do this see this message once the app crashes:
Problem signature:
Problem Event Name: APPCRASH
Application Name: firefox.exe
Application Version: 1.9.0.3399
Application Timestamp: 49f1091d
Fault Module Name: StackHash_5701
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: 4000001f
Exception Offset: 046b75ba
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 5701
Additional Information 2: 5701071bdc29491833a7ab96965d1870
Additional Information 3: c8d0
Additional Information 4: c8d0e80632ad4cc967a76f7e9c35ca44
Please help! I cant stand iE anymore and I'm so lost without Firefox!

You might try using the add-on 'NoSquint' which allows numerous zoom options specific to each page you visit & keeps your settings - https://addons.mozilla.org/en-US/firefox/addon/nosquint/
If you want to go back to 3.6x, you will find it here:
http://www.mozilla.com/en-US/firefox/all-older.html
In most cases you can simply "upgrade" (meaning downgrade) directly from the installation. It would be a good idea to save your passwords & bookmarks just to be on the safe side.

If I have multiple apple devices and use the same iCloud login on them, shouldn't apple give us more iCloud storage for each device

If I have multiple apple devices and use the same iCloud login on them, shouldn't apple give us more iCloud storage for each device

Welcome to Apple Support Communities
No. Apple only offers 5 GB of free iCloud storage for all your devices, no matter how many you have got. If you need more iCloud storage, purchase storage.

My iMessage stopped working when I did the latest update on my phone. I have literally tried everything to reset it. I am currently not in the US, but my iMessage has always worked when I was in wifi and my phone is still activated.

My iMessage stopped working when I did the latest update on my phone. I have literally tried everything to reset it. I am currently not in the US, but my iMessage has always worked when I was in wifi and my phone is still activated. I have tried to reset my network settings, my location, and even the reset all settings. When I click on my settings and iMessage it says that it is still waiting for activation... and my phone number is grayed out. I am able to recieve an iMessage to my email and that could work for right now but i'm not sure how to start a conversation the defaults to being sent from my email and not my cell phone number. please help!

Hi shanny202.
Really strange problem you have there. I have a few questions though.
Please try again and try to make the phone as a new without restoringen with you iCloud-data or backup-data from iTunes. Maybe it is something wrong with the data (strange).
Anyway, i think you should call Apple Support or visit an Apple Store, don't forgot to make a Genius Bar reservation.
You locate the nearest Apple Store here: http://www.apple.com/retail/storelist/
And here is Apples phone numbers around the world for support: http://support.apple.com/kb/HE57

I sent my 17inch mac pro to apple to install a new hard drive and my mountain lion was not on it when i got it back, using the same apple id i tried to re download it but it says i have to pay

i sent my 17inch mac pro to apple to install a new hard drive and my mountain lion was not on it when i got it back, using the same apple id i tried to re download it but it says i have to pay

never mind i got it by going into my account and veiwing hidden items and there it was

So i had itunes on my computer it tried to do an update and told me i didnt have the authority to do so...deleted it and tried to reinstall and i keep getting a message saying service "apple mobile device" failed to start verify that you have sufficient

so i had itunes on my computer it tried to do an update and told me i didnt have the authority to do so...deleted it and tried to reinstall and i keep getting a message saying service "apple mobile device" failed to start verify that you have sufficient privleges to do so...what does this mean?

Try the following user tip:
Troubleshooting issues with iTunes for Windows updates

I have downloaded an app on my phone. My husband tried to download the app on his hone but he used the same apple id as me and it said the app was already installed on another phone and wont install even using a new apple id on his phone.

I have downloaded an app on my phone. My husband tried to download the same app on his phone but he used the same apple id as me and it said the app was already installed on another phone and wont install even using a new apple id on his phone. HOw do we get this app onto his phone?

You got the new iphone????? I have same problem. I transferred audiobooks to device to find no audiobooks on device (despite it being in iTunes as if it was). Have you found a solution????? I even tried to change import settings on format transfer but hasn't worked.

I tried to give feedback & I was told I was not using the latest version of Firefox. I upgraded, restarted my computer, then I got the same response. Therefore, I can't give feedback.

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