I tried to install an update on my phone and it went the a screen that that said I had to connect to itunes, but when idid nothing happened and now I tried to restore my phone and it wont' activate
I tried to install an update on my phone and it went a screen that that said I had to connect to itunes, but when idid nothing happened and now I tried to restore my phone and it wont' activate
Hi
You could order the Full Retail Version of OS X (Black DVD with a silver X on it). Regarding always starting up in Open Firmware, in this thread a bloke had the same problem until he disconnected his peripherals before restarting. See if the entire thread helps:
http://www.macworld.com/forums/ubbthreads/showflat.php?Cat=&Board=UBB13&Number=2 43591&Main=243591
Steve
Similar Messages
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I wanted to update to iOS 7, but first I had to make an update to the previous version. When I pressed update, I was shown a message saying that I have to connect to iTunes. When I did that, iTunes said I cannot restore the phone (which was the onyl way I could update apparentyl) but the phone is still showing the same message"connect to iTunes". What am I supposed to do? I tried turning it on and off, but it doesn't work. I can't use my phone right now.
Hello there, JuliaFromPol.
The following Knowledge Base Article should help you proceed with the update:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D. -
when i turn on ipod it says it's disabled and connect to itunes. When i connect to itunes it says ipod locked with pass code unlock before connecting, which i can't do. Help!
You need to manually place the iPod in recovery mode and then restore it in iTunes. See this article for instructions on connecting your iPod to iTunes in recovery mode.
http://support.apple.com/kb/ht1808
B-rock -
I got locked out of my iphone and it says i had to connect to itunes but how do i fix it now
i got locked out of my iphone and it said i had to come to itunes to fix this and now i cant figure out how to reenable my iphone can anybody help me?
Start iTunes on the computer you used to setup/backup the iPhone, connect the USB end of the cable to the computer, then while holding the home button on the iPhone connect the dock connector end to the iPhone. That will put you in recovery mode and iTunes should see the iPhone. Then proceed to restore from backup as that will remove the passcode and allow you to access the iPhone.
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I updated my iphone 5 today and when it finished it said to connect to itunes. But I have a new computer and have not synced my phone using the new computer yet. Now my phone won't even turn on. Any help would would be appreciated. Thanks
If it was showing the connect to iTunes screen it is in recovery mode and must be connect to a computer with iTunes. Recovery mode erases all content and settings so there is nothing wrong with using another computer. If you have a backup in iCloud use that to restore, or download the apps and songs you had on it.
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ipod touch is saying it is disabled and to connect to itunes but when i do it asks for a password ?
copied from iPhone and iPod touch: Wrong passcode results in red disabled screen
If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
If the issue continues after updating and restoring your device, refer to this document. -
my iphone 4 i bought was jailbroken to ios 6.0.1 redsn0w but i tried to restore the iphone and now it keeps saying connect to itunes but when i connect and try to restore an "unknown error" occurs and it will not boot up whatsoever. please help!
If you want to solve your problems, unjailbreak. And don't do it again, because jailbreaking causes problems as you read about in that article. You can try Recovery Mode: http://support.apple.com/kb/HT1808
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My ipod stopped working a few years ago, it said i had to connect to itunes to restore, as i then got an iphone i never bothered to sort it, I am now trying to and hwne i connect to itunes it says it must be restored, After ive restored it nothing happens, at first it says "ipod has been restored and is restarting, it will appear in the itunes window once it has restarted" so i wait but nothing happens and eventually it comes up with the same message telling me the ipod needs to be restored?
Errors when updating leads to corrupt system files and this may be your problem. If you're using windows, connect your device to PC and run any third party app like Syncios. If it detects, you maybe in luck and try to back-up your data if possible. I hope that it won't and if doesn't, there is no other way to recover files. You should be restoring with iTunes and all data will be erased, or else your device may become unusable.
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My ipod touch 5th gen will not connect to itunes, but my computer registers my ipod. i have tried placing my ipod in recovery mode, uninstalled and reinstalled itunes, and restarted my laptop but my ipod will not connect to my itunes..... help ._.
Try
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Before you reinstall the Apple software, also remove iCloud vi Control Panel Remove programs. The reinstall the Apple programs
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem -
My Ipod is locked since my daughter tried too many times trying to put the password. Now it says " iPod is disabled" connect to iTunes, but when I connect to iTunes it says "Please enter the password to access"
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
my sons iphone 4s is saying "disabled connect to iTunes". but when I try to connect it to iTunes I'm prompted that the phone is locked and needs to be unlocked in order to connect to iTunes. What can I do? b
Hello becca0523,
The steps detailed in the article linked below can help restore access to your iPhone.
iOS: Forgot passcode or device disabled
http://support.apple.com/kb/HT1212
Cheers,
Allen -
my iphone says its disabled and to connect to itunes but when i do it says the passcode needs to be typed in and i cant type it because my phone is disabled
Type "unable to restore" into the search bar at the top of this page and read the resulting help article.
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Hi, my daughter has an iphone 4s and has forgotten her passcode, and it totally shut down her phone. it says to connect to itunes, but when i do that.....itunes says that i need the passcode. how do i fix this??? please help
iOS: Forgotten passcode or device disabled after entering wrong ...
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ipad is disabled and i had connect to itunes. but when i connected to my computer, its not sinc automatically , still ask me to enter the pascode first. so how can i restore my ipad ? seems my laptop didnt know or never get sinc with my ipad.
FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY. -
My ipad 4 is in recovery mode and says connect to itunes, but when i connect to itunes it says nothing. but in the device driver properties on my computer it says my ipad is in recovery mode. what should i do?
please help!See: http://support.apple.com/kb/HT1808 to restore the phone using Recovery Mode. You will lose all content on the phone. This is the only way to bypass the lock screen if you don't have the last computer the phone was synced to.
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