I tried to install latest OS update. Recd error installing. IT tried to load the upgrade in Safe Mode. Now system will not boot up. IT says I have to do a clean install which loses all data.
After receiving an error when I try to install the latest update of OS-X, I took my laptop to oour schools IT dept. They tried to run the update in safe mode and then they got an error saying the system could not find the hard drive. Now they want to run a clean install which loses 1000's of docs and pictures. I have Block I exams in med school next Monday and all of my notes and slides are on that hard drive.
The IT dept took the hard drive out and tried to back it up and they said they other computer could not connect or find my hard drive.
Major panic....
I have Norton antivirus and have never found any viruses on the system. I also have a program called ExamSoft which some other students here have noted they had similar crashes. Not sure if that is the issue...
Several take home messages here:
always back up before you update.
always back up anything you don't want to lose. Kind of like flossing. Only floss the teeth you don't want to lose.
Norton is very, very bad software, and you should get rid of it.
You don't need antivirus software on your mac. Antivirus software on macs causes more trouble than it is worth.
Your hard drive may be failing and thus may not be salvageable.
You could try booting into the recovery partition and seeing if you can repair your hard drive.
If that doesn't work, then there is a small chance that a third party utility (like Disk Warrior or TechTool) might be able to fix your drive (if it is not failing).
If that doesn't work, you may be able to send your drive and a lot of cash to a drive recovery service and see if they can get your files off it.
In the mean time, get notes and slides from a (smart) friend.
Similar Messages
-
Tried to update Mac book pro to maverick now system will not boot
I downloaded the maverick update but something happened during the update and now my Mac book pro will not boot into the os. What should I do?
Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test. -
It also comes up with some and more of the info below, whatever it means?
Panic CPU 0 <Panic>
Unable to find perform kext scan:
Debugger called <Panic>
Can’t perform kext scan:
SD process name corresponding to correct thread
MAC OS Version:
Not yet set.
What do I do, can anyone help me?
I also updated a Mac Mini and iMac with no problems.unfortunatly i had no Backups.
You should make sure to correct that as soon as possible. All computers, regardless of make and model, are ticking time bombs. Hard drives can die at any time, leaving you with an inert chunk of metal that may still contain your data, but in a form that is totally inaccessible without paying thousands to a company that will disassemble the drive in a clean room and read what data they can off the platters.
I wonder why should that happen. It was a simple update. Why should an update ruins all my works and my computer...
It is not the update itself, but the fact that you had corruption in your hard drive's data structures, and writing the thousands of files required by the updater worsened that corruption, damaging the system in the process. These problems can be avoided by repairing your hard drive with Disk Utility prior to installing any system update. Most likely, Disk Utility won't find anything to fix, but when it does, you'll be glad you did it before installing the update! -
I just installed office 365 Home Premium editiion and have lost my ICloud capabilities. I cannot sign in nor will Photostream work. A message comes up that says I need Outlook on my computer (I had it before the 365 was loaded). I checked on-line and it says that windows 7 does not support outlook and that I cannot download it (don't know how I got it before). I am totally confused as what to do. Really upset as I needed the new office package as Windows 7 wouldn't support the 2010 started edition any longer without my buysing that. Figured it made sense to get the newest version. Packaging says that it contains outlook. I don't know what to do at this point.
LuckyAlP wrote:
I just installed office 365 Home Premium editiion and have lost my ICloud capabilities. I cannot sign in nor will Photostream work.
Did you remove the existing installation of Office before installing the new one?
I checked on-line and it says that windows 7 does not support outlook and that I cannot download it (don't know how I got it before).
Outlook is part of Office 365, and Windows 7 supports all versions of Outlook back to 2003.
I am totally confused as what to do.
You need to correctly remove all versions of Office on your Mac, you need to remove their settings as well. You need to save your Office Userdata from removal by moving it temporarily. I would also uninstall iCloud.
Then reinstall Office 365 followed by iCloud. -
Just installed latest upgrade to iTunes and now it will not open
Just installed the latest upgrade to itunes and now it will not open. I have followed all of the troubleshooting steps i could find online and still nothing. I have even restored my computer three times to 3 different restore points and that had no effect. Please help.
Hi Jeff,
see for your problem:
http://pcsupport.about.com/od/findbyerrormessage/a/msvcr80-dll-not-found-missing -error.htm
it worked for me.
Grtz -
i just updated my phone & now it will not let me go into any of my apps that were installed or purchased
Try rebooting the device by pressing and holding the on/off and home buttons simultaneously until the screen goes blank and you see the apple logo. It should take about 10-15 seconds to reboot.
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I upgraded to Yosemite, and now Safari will not even load. It immediately goes to the "quit unexpectedly" error window, with the following information (which means nothing to me, of course). I've seen others posting issues like this, but have yet to see a solution. Apparently I cannot just reinstall Safari, so do I need to figure out how to uninstall the upgrade and try again? Is this worth it, or should I just uninstall and go back to my prior OS until Apple can provide a clean upgrade? Anyone know the answers?
Process:
Safari [1043]
Path:
/Applications/Safari.app/Contents/MacOS/Safari
Identifier:
com.apple.Safari
Version:
8.0.2 (10600.2.5)
Build Info:
WebBrowser-7600002005000000~1
Code Type:
X86-64 (Native)
Parent Process:
??? [1]
Responsible:
Safari [1043]
User ID:
501
Date/Time:
2014-12-23 08:48:50.202 -0600
OS Version:
Mac OS X 10.10.1 (14B25)
Report Version:
11
Anonymous UUID:
954A8602-894E-472A-EF44-D75463DE1553
Sleep/Wake UUID:
AC81F1AC-F62C-42AB-9E37-1B4505626409
Time Awake Since Boot: 5300 seconds
Time Since Wake:
650 seconds
Crashed Thread:
13
Exception Type:
EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:
KERN_INVALID_ADDRESS at 0x0000000000000020
External Modification Warnings:
Thread creation by external task.
VM Regions Near 0x20:
-->
__TEXT
0000000101baa000-0000000101bab000 [
4K] r-x/rwx SM=COW /Applications/Safari.app/Contents/MacOS/Safari
Application Specific Information:
Process Model:
Multiple Web Processes
Thread 0:: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation
0x00007fff93d227d6 __CFStringCreateImmutableFunnel3 + 886
1 com.apple.CoreFoundation
0x00007fff93d2244d CFStringCreateWithCString + 93
2 com.apple.Foundation
0x00007fff970db7c7 -[NSString initWithUTF8String:] + 186
3 com.apple.coreui
0x00007fff909a621f -[CUIStructuredThemeStore renditionWithKey:] + 1746
4 com.apple.coreui
0x00007fff90993a6e -[CUIThemeFacet _renditionForSpecificKey:] + 157
5 com.apple.coreui
0x00007fff90993ada -[CUIThemeFacet _rendition] + 80
6 com.apple.coreui
0x00007fff90995624 -[CUIThemeFacet makeLayer] + 22
7 com.apple.coreui
0x00007fff9093746d CUICoreThemeRenderer::MakeOrUpdateWindowFrameLayerNew(CUIDescriptor const*, CALayer**) + 4845
8 com.apple.coreui
0x00007fff90937ce8 CUICoreThemeRenderer::CreateOrUpdateLayer(CUIDescriptor const*, CALayer**) + 188
9 com.apple.coreui
0x00007fff90901501 CUIRenderer::CreateOrUpdateLayer(__CFDictionary const*, CALayer**) + 175
10 com.apple.AppKit
0x00007fff931c8dd3 -[NSCompositeAppearance _callCoreUIWithBlock:] + 183
11 com.apple.AppKit
0x00007fff931c6d5f -[NSAppearance _createOrUpdateLayer:options:] + 108
12 com.apple.AppKit
0x00007fff92ec89cc -[NSVisualEffectView _cuiMakeOrUpdateBackgroundLayer:] + 151
13 com.apple.AppKit
0x00007fff92ec8a91 -[NSVisualEffectView _updateBackgroundLayer] + 76
14 com.apple.AppKit
0x00007fff92ec828e -[NSVisualEffectView _updateBackdropLayerForBlendingInsideWindow] + 275
15 com.apple.AppKit
0x00007fff92ec92eb -[NSVisualEffectView _updateBackdropLayer] + 106
16 com.apple.AppKit
0x00007fff92eca4e0 -[NSVisualEffectView updateLayer] + 220
17 com.apple.AppKit
0x00007fff929da353 -[_NSViewBackingLayer display] + 399
18 com.apple.QuartzCore
0x00007fff9455e641 CA::Layer::display_if_needed(CA::Transaction*) + 603
19 com.apple.QuartzCore
0x00007fff9455dd7d CA::Layer::layout_and_display_if_needed(CA::Transaction*) + 35
20 com.apple.QuartzCore
0x00007fff9455d50e CA::Context::commit_transaction(CA::Transaction*) + 242
21 com.apple.QuartzCore
0x00007fff9455d164 CA::Transaction::commit() + 390
22 com.apple.AppKit
0x00007fff92f99c41 -[NSThemeFrame _floatTitlebarAndToolbarFromInit:] + 104
23 com.apple.AppKit
0x00007fff928f474e -[NSThemeFrame initWithFrame:styleMask:owner:] + 243
24 com.apple.AppKit
0x00007fff928f2c96 -[NSWindow _commonInitFrame:styleMask:backing:defer:] + 614
25 com.apple.AppKit
0x00007fff928f23fc -[NSWindow _initContent:styleMask:backing:defer:contentView:] + 1477
26 com.apple.AppKit
0x00007fff92b2940e -[NSPanel _initContent:styleMask:backing:defer:contentView:] + 51
27 com.apple.AppKit
0x00007fff928f1e2a -[NSWindow initWithContentRect:styleMask:backing:defer:] + 45
28 com.apple.AppKit
0x00007fff92b293c1 -[NSPanel initWithContentRect:styleMask:backing:defer:] + 78
29 com.apple.AppKit
0x00007fff928ef745 -[NSWindowTemplate nibInstantiate] + 567
30 com.apple.AppKit
0x00007fff928c473b -[NSIBObjectData instantiateObject:] + 309
31 com.apple.AppKit
0x00007fff92da6d01 -[NSIBObjectData nibInstantiateWithOwner:options:topLevelObjects:] + 452
32 com.apple.AppKit
0x00007fff928b8f05 loadNib + 384
33 com.apple.AppKit
0x00007fff92e26f80 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:options:withZone:ownerBundle:] + 313
34 com.apple.AppKit
0x00007fff92e2767d +[NSBundle(NSNibLoadingInternal) _loadNibFile:externalNameTable:options:withZone:] + 150
35 com.apple.AppKit
0x00007fff92bc93af _NXLoadNib + 196
36 com.apple.AppKit
0x00007fff92bc8d8f -[NSAlert init] + 95
37 com.apple.AppKit
0x00007fff92c089f3 +[NSAlert alertWithMessageText:defaultButton:alternateButton:otherButton:informativeTextW ithFormat:] + 131
38 com.apple.AppKit
0x00007fff928da64d __55-[NSPersistentUIRestorer promptToIgnorePersistentState]_block_invoke + 1021
39 com.apple.AppKit
0x00007fff928da20e -[NSApplication _suppressFinishLaunchingFromEventHandlersWhilePerformingBlock:] + 28
40 com.apple.AppKit
0x00007fff928da1ad -[NSPersistentUIRestorer promptToIgnorePersistentState] + 247
41 com.apple.AppKit
0x00007fff928d9e9a -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 255
42 com.apple.AppKit
0x00007fff928d9c69 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 561
43 com.apple.AppKit
0x00007fff928d96b5 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 244
44 com.apple.Foundation
0x00007fff970cd458 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 290
45 com.apple.Foundation
0x00007fff970cd2c9 _NSAppleEventManagerGenericHandler + 102
46 com.apple.AE
0x00007fff93cb699c aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 531
47 com.apple.AE
0x00007fff93cb6719 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 31
48 com.apple.AE
0x00007fff93cb6623 aeProcessAppleEvent + 295
49 com.apple.HIToolbox
0x00007fff9ab3737e AEProcessAppleEvent + 56
50 com.apple.AppKit
0x00007fff928d5d76 _DPSNextEvent + 2665
51 com.apple.AppKit
0x00007fff928d4e80 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
52 com.apple.Safari.framework
0x0000000101c2aad0 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 246
53 com.apple.AppKit
0x00007fff928c8e23 -[NSApplication run] + 594
54 com.apple.AppKit
0x00007fff928b42d4 NSApplicationMain + 1832
55 libdyld.dylib
0x00007fff916615c9 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x00007fff918b622e kevent64 + 10
1 libdispatch.dylib
0x00007fff8ec7ca6a _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib
0x00007fff918b5946 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff98d484a1 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib
0x00007fff918b5946 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff98d484a1 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib
0x00007fff918b5946 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff98d484a1 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib
0x00007fff918b5946 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff98d484a1 start_wqthread + 13
Thread 6:: WebCore: IconDatabase
0 libsystem_kernel.dylib
0x00007fff918b65d6 pread + 10
1 libsqlite3.dylib
0x00007fff97799855 readDbPage + 117
2 libsqlite3.dylib
0x00007fff97797f92 sqlite3PagerAcquire + 1314
3 libsqlite3.dylib
0x00007fff9788a831 checkTreePage + 257
4 libsqlite3.dylib
0x00007fff9788ac84 checkTreePage + 1364
5 libsqlite3.dylib
0x00007fff9788ac84 checkTreePage + 1364
6 libsqlite3.dylib
0x00007fff977d34ac sqlite3VdbeExec + 67324
7 libsqlite3.dylib
0x00007fff977c13df sqlite3_step + 735
8 com.apple.WebCore
0x00000001037d5bc9 WebCore::SQLiteStatement::step() + 73
9 com.apple.WebCore
0x0000000103e26a2c WebCore::IconDatabase::checkIntegrity() + 108
10 com.apple.WebCore
0x00000001037d5314 WebCore::IconDatabase::performOpenInitialization() + 116
11 com.apple.WebCore
0x00000001037d49b5 WebCore::IconDatabase::iconDatabaseSyncThread() + 325
12 com.apple.JavaScriptCore
0x0000000102996a9f ***::wtfThreadEntryPoint(void*) + 15
13 libsystem_pthread.dylib
0x00007fff98d4a2fc _pthread_body + 131
14 libsystem_pthread.dylib
0x00007fff98d4a279 _pthread_start + 176
15 libsystem_pthread.dylib
0x00007fff98d484b1 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib
0x00007fff918b5946 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff98d484a1 start_wqthread + 13
Thread 8:
0 libsystem_kernel.dylib
0x00007fff918b5946 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff98d484a1 start_wqthread + 13
Thread 9:
0 libsystem_kernel.dylib
0x00007fff918b5946 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff98d484a1 start_wqthread + 13
Thread 10:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib
0x00007fff918b052e mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff918af69f mach_msg + 55
2 com.apple.QuartzCore
0x00007fff94571d63 CA::Render::Server::server_thread(void*) + 198
3 com.apple.QuartzCore
0x00007fff94571c96 thread_fun + 25
4 libsystem_pthread.dylib
0x00007fff98d4a2fc _pthread_body + 131
5 libsystem_pthread.dylib
0x00007fff98d4a279 _pthread_start + 176
6 libsystem_pthread.dylib
0x00007fff98d484b1 thread_start + 13
Thread 11:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib
0x00007fff918b052e mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff918af69f mach_msg + 55
2 com.apple.CoreFoundation
0x00007fff93d90b14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation
0x00007fff93d8ffdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation
0x00007fff93d8f838 CFRunLoopRunSpecific + 296
5 com.apple.CFNetwork
0x00007fff966c9d20 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434
6 com.apple.Foundation
0x00007fff97113b7a __NSThread__main__ + 1345
7 libsystem_pthread.dylib
0x00007fff98d4a2fc _pthread_body + 131
8 libsystem_pthread.dylib
0x00007fff98d4a279 _pthread_start + 176
9 libsystem_pthread.dylib
0x00007fff98d484b1 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib
0x00007fff918b5946 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff98d484a1 start_wqthread + 13
Thread 13 Crashed:
0 libsystem_pthread.dylib
0x00007fff98d48695 _pthread_mutex_lock + 87
1 libsystem_c.dylib
0x00007fff97044b78 vfprintf_l + 28
2 libsystem_c.dylib
0x00007fff9703d620 fprintf + 186
3 ???
0x00000001089195dc 0 + 4438726108
Thread 13 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff7ddec1d8 rcx: 0x00007fff7ddec1f0 rdx: 0x00000000000000a0
rdi: 0x00007fff7ddec1f0 rsi: 0x00007fff98d48b14 rbp: 0x0000000108915e30 rsp: 0x0000000108915db0
r8: 0x000000010891d000 r9: 0x0000000000000054 r10: 0x0000000000000000 r11: 0x0000000000000206
r12: 0x00007fff7ddeb6b8 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: 0x00007fff98d48695 rfl: 0x0000000000010246 cr2: 0x0000000000000020
Logical CPU:
1
Error Code:
0x00000004
Trap Number:
14
Binary Images:
0x101baa000 -
0x101baafff com.apple.Safari (8.0.2 - 10600.2.5) <2225AE13-780E-3234-9A05-9DD6D94EE96C> /Applications/Safari.app/Contents/MacOS/Safari
0x101bb4000 -
0x1024edff7 com.apple.Safari.framework (10600 - 10600.2.5) <70257BE2-5D89-3EAA-8863-269880160EEE> /System/Library/StagedFrameworks/Safari/Safari.framework/Versions/A/Safari
0x10298c000 -
0x102e9fff3 com.apple.JavaScriptCore (10600 - 10600.2.1) <ABEF8FB3-6DC5-3FCF-9B4A-1DF6411063B0> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/Versions/A/Jav aScriptCore
0x103006000 -
0x1032bafff com.apple.WebKit (10600 - 10600.2.5) <11CA89A1-A002-3FEB-8046-B31E92003AED> /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/WebKit
0x103596000 -
0x103596fff com.apple.WebKit2 (10600 - 10600.2.5) <ED09F7D3-1F46-3925-8E11-D6AC3492658E> /System/Library/StagedFrameworks/Safari/WebKit2.framework/Versions/A/WebKit2
0x10359c000 -
0x1036d8ffb com.apple.WebKitLegacy (10600 - 10600.2.5) <0A88D3D6-F5BA-30F4-9D09-87DF653759FC> /System/Library/StagedFrameworks/Safari/WebKitLegacy.framework/Versions/A/WebKi tLegacy
0x1037d0000 -
0x104775ff7 com.apple.WebCore (10600 - 10600.2.1) <628CB849-0E8D-3071-98A3-55E7D24087DF> /System/Library/StagedFrameworks/Safari/WebCore.framework/Versions/A/WebCore
0x109a68000 -
0x109a68fef +cl_kernels (???) <5D2FFD5C-1935-4FC3-A68B-45B3A79820AB> cl_kernels
0x10a6c9000 -
0x10a6c9ff5 +cl_kernels (???) <D54CBFFF-56F9-497E-842E-1597661FDBDC> cl_kernels
0x10a6cb000 -
0x10a7b1fef unorm8_bgra.dylib (2.4.5) <90797750-141F-3114-ACD0-A71363968678> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib
0x7fff64f4b000 -
0x7fff64f81837 dyld (353.2.1) <4696A982-1500-34EC-9777-1EF7A03E2659> /usr/lib/dyld
0x7fff8c553000 -
0x7fff8c555fff com.apple.EFILogin (2.0 - 2) <F0269EE2-3686-3A8A-8B83-F86974E35E90> /System/Library/PrivateFrameworks/EFILogin.framework/Versions/A/EFILogin
0x7fff8c556000 -
0x7fff8cdadff3 com.apple.CoreGraphics (1.600.0 - 772) <6364CBE3-3635-3A53-B448-9D19EF9FEA96> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff8cdae000 -
0x7fff8d028fff com.apple.CoreData (110 - 526) <AEEDAF00-D38F-3A15-B3C9-73732940CC55> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff8d029000 -
0x7fff8d02eff7 libunwind.dylib (35.3) <BE7E51A0-B6EA-3A54-9CCA-9D88F683A6D6> /usr/lib/system/libunwind.dylib
0x7fff8d0db000 -
0x7fff8d127fff com.apple.corelocation (1486.17 - 1615.21) <DB68CEB9-0D51-3CB9-86A4-B0400CE6C515> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x7fff8d272000 -
0x7fff8d272fff libOpenScriptingUtil.dylib (162) <EFD79173-A9DA-3AE6-BE15-3948938204A6> /usr/lib/libOpenScriptingUtil.dylib
0x7fff8d310000 -
0x7fff8d338fff libsystem_info.dylib (459) <B85A85D5-8530-3A93-B0C3-4DEC41F79478> /usr/lib/system/libsystem_info.dylib
0x7fff8d367000 -
0x7fff8d40dfff com.apple.PDFKit (3.0 - 3.0) <C55D8F39-561D-32C7-A701-46F76D6CC151> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x7fff8d420000 -
0x7fff8d6c8ff7 com.apple.RawCamera.bundle (6.02 - 768) <3156D0F8-335C-3380-A849-D47ED4163D3A> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x7fff8d6cc000 -
0x7fff8d6cfff7 com.apple.AppleSystemInfo (3.0 - 3.0) <E54DA0B2-3515-3B1C-A4BD-54A0B02B5612> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
0x7fff8d6d0000 -
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0x7fff9189efff com.apple.DictionaryServices (1.2 - 229) <6789EC43-CADA-394D-8FE8-FC3A2DD136B9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x7fff9189f000 -
0x7fff918bcfff libsystem_kernel.dylib (2782.1.97) <93E0E0A9-75B6-3904-BB4E-4BC7C05F4B6B> /usr/lib/system/libsystem_kernel.dylib
0x7fff918bd000 -
0x7fff91933fe7 libcorecrypto.dylib (233.1.2) <E1789801-3985-3949-B736-6B3378873301> /usr/lib/system/libcorecrypto.dylib
0x7fff91934000 -
0x7fff9194aff7 libsystem_asl.dylib (267) <F153AC5B-0542-356E-88C8-20A62CA704E2> /usr/lib/system/libsystem_asl.dylib
0x7fff9194b000 -
0x7fff9194efff com.apple.help (1.3.3 - 46) <CA4541F4-CEF5-355C-8F1F-EA65DC1B400F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x7fff91c04000 -
0x7fff91c07ff7 com.apple.Mangrove (1.0 - 1) <2AF1CAE9-8BF9-33C4-9C1B-123DBAF1522B> /System/Library/PrivateFrameworks/Mangrove.framework/Versions/A/Mangrove
0x7fff91c08000 -
0x7fff91c36fff com.apple.CoreServicesInternal (221.1 - 221.1) <51BAE6D2-84F3-392A-BFEC-A3B47B80A3D2> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x7fff91c37000 -
0x7fff91c8affb libAVFAudio.dylib (118.3) <CC124063-34DF-39E3-921A-2BA3EA8D6F38> /System/Library/Frameworks/AVFoundation.framework/Versions/A/Resources/libAVFAu dio.dylib
0x7fff91dff000 -
0x7fff91f5dff3 com.apple.avfoundation (2.0 - 889.10) <4D1735C4-D055-31E9-8051-FED29F41F4F6> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x7fff91fb4000 -
0x7fff91ff4ff7 libGLImage.dylib (11.0.7) <7CBCEB4B-D22F-3116-8B28-D1C22D28C69D> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x7fff91ff5000 -
0x7fff92011ff7 com.apple.pluginkit.framework (1.0 - 1) <566FECEA-620F-3E70-8B87-C69A4486811F> /System/Library/PrivateFrameworks/PlugInKit.framework/Versions/A/PlugInKit
0x7fff92012000 -
0x7fff92465fc7 com.apple.vImage (8.0 - 8.0) <33BE7B31-72DB-3364-B37E-C322A32748C5> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x7fff92466000 -
0x7fff92499ff7 com.apple.MediaKit (16 - 757) <345EDAFE-3E39-3B0F-8D84-54657EC4396D> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x7fff924a7000 -
0x7fff924b1fff com.apple.IntlPreferences (2.0 - 150.1) <F2DE1784-F780-3E3F-A626-D9CBD38F20EE> /System/Library/PrivateFrameworks/IntlPreferences.framework/Versions/A/IntlPref erences
0x7fff924b2000 -
0x7fff924b9ff7 libcompiler_rt.dylib (35) <BF8FC133-EE10-3DA6-9B90-92039E28678F> /usr/lib/system/libcompiler_rt.dylib
0x7fff924e5000 -
0x7fff924f0ff7 com.apple.CommerceCore (1.0 - 376.0.5) <57E5C067-52F6-3854-86C0-D878EDA24B55> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x7fff9252e000 -
0x7fff9259dfff com.apple.SearchKit (1.4.0 - 1.4.0) <BFD6D876-36BA-3A3B-9F15-3E2F7DE6E89D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff92602000 -
0x7fff9263bfff com.apple.AirPlaySupport (2.0 - 215.10) <E4159036-4C38-3F28-8AF3-4F074DAF01AC> /System/Library/PrivateFrameworks/AirPlaySupport.framework/Versions/A/AirPlaySu pport
0x7fff9263c000 -
0x7fff928a6ff7 com.apple.imageKit (2.6 - 838) <DDFE019E-DF3E-37DA-AEC0-9182454B7312> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x7fff928a7000 -
0x7fff928a9ff7 com.apple.SecCodeWrapper (4.0 - 238) <F450AB10-B0A4-3B55-A1B9-563E55C99333> /System/Library/PrivateFrameworks/SecCodeWrapper.framework/Versions/A/SecCodeWr apper
0x7fff928aa000 -
0x7fff928b0ff7 libsystem_networkextension.dylib (167.1.10) <29AB225B-D7FB-30ED-9600-65D44B9A9442> /usr/lib/system/libsystem_networkextension.dylib
0x7fff928b1000 -
0x7fff933f2fff com.apple.AppKit (6.9 - 1343.16) <C98DB43F-4245-3E6E-A4EE-37DAEE33E174> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff933f3000 -
0x7fff933f5ff7 com.apple.securityhi (9.0 - 55006) <B1E09986-7AF0-3BD1-BAA1-B5514DFB7CD1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x7fff933f6000 -
0x7fff93428ff3 com.apple.frameworks.CoreDaemon (1.3 - 1.3) <C6DB0A07-F8E4-3837-BCA9-225F460EDA81> /System/Library/PrivateFrameworks/CoreDaemon.framework/Versions/B/CoreDaemon
0x7fff93429000 -
0x7fff9342afff libDiagnosticMessagesClient.dylib (100) <2EE8E436-5CDC-34C5-9959-5BA218D507FB> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff9342b000 -
0x7fff93436ff7 com.apple.AppSandbox (4.0 - 238) <BC5EE1CA-764A-303D-9989-4041C1291026> /System/Library/PrivateFrameworks/AppSandbox.framework/Versions/A/AppSandbox
0x7fff93437000 -
0x7fff93437ff7 libkeymgr.dylib (28) <77845842-DE70-3CC5-BD01-C3D14227CED5> /usr/lib/system/libkeymgr.dylib
0x7fff93464000 -
0x7fff93466ff7 libsystem_coreservices.dylib (9) <41B7C578-5A53-31C8-A96F-C73E030B0938> /usr/lib/system/libsystem_coreservices.dylib
0x7fff934e5000 -
0x7fff9351dffb libsystem_network.dylib (411) <C0B2313D-47BE-38A9-BEE6-2634A4F5E14B> /usr/lib/system/libsystem_network.dylib
0x7fff93b86000 -
0x7fff93ca8ff7 com.apple.LaunchServices (644.12 - 644.12) <D7710B20-0561-33BB-A3C8-463691D36E02> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff93ca9000 -
0x7fff93d08ff3 com.apple.AE (681 - 681) <7F544183-A515-31A8-B45F-89A167F56216> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff93d10000 -
0x7fff93d1bff7 com.apple.DirectoryService.Framework (10.10 - 187) <813211CD-725D-31B9-ABEF-7B28DE2CB224> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x7fff93d1c000 -
0x7fff93d1dffb libremovefile.dylib (35) <3485B5F4-6CE8-3C62-8DFD-8736ED6E8531> /usr/lib/system/libremovefile.dylib
0x7fff93d1e000 -
0x7fff940b4fff com.apple.CoreFoundation (6.9 - 1151.16) <F2B088AF-A5C6-3FAE-9EB4-7931AF6359E4> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff94313000 -
0x7fff9433ffff com.apple.framework.SystemAdministration (1.0 - 1.0) <F2A164C7-4813-3F27-ABF7-810A5F4FA51D> /System/Library/PrivateFrameworks/SystemAdministration.framework/Versions/A/Sys temAdministration
0x7fff94340000 -
0x7fff94389ff3 com.apple.HIServices (1.22 - 519) <59D78E07-C3F1-3272-88F1-876B836D5517> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x7fff9438a000 -
0x7fff94392ff7 com.apple.AppleSRP (5.0 - 1) <01EC5144-D09A-3D6A-AE35-F6D48585F154> /System/Library/PrivateFrameworks/AppleSRP.framework/Versions/A/AppleSRP
0x7fff94393000 -
0x7fff94421ff7 com.apple.CorePDF (4.0 - 4) <9CD7EC6D-3593-3D60-B04F-75F612CCB99A> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x7fff94422000 -
0x7fff944e5ff7 libvMisc.dylib (512) <A4E39464-52EA-34CB-9FFE-53E79B3C65F5> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x7fff944f1000 -
0x7fff94510fff com.apple.CoreDuet (1.0 - 1) <36AA9FD5-2685-314D-B364-3FA4688D86BD> /System/Library/PrivateFrameworks/CoreDuet.framework/Versions/A/CoreDuet
0x7fff94511000 -
0x7fff94536ff7 libJPEG.dylib (1231) <35F13BD9-AA92-3510-B5BB-420DA15AE7F2> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff94537000 -
0x7fff94549fff libsasl2.2.dylib (193) <E523DD05-544B-3430-8AA9-672408A5AF8B> /usr/lib/libsasl2.2.dylib
0x7fff9454a000 -
0x7fff946faff7 com.apple.QuartzCore (1.10 - 361.11) <7382E4A9-10B0-3877-B9D7-FA84DC71BA55> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff946fb000 -
0x7fff9471efff com.apple.Sharing (328.3 - 328.3) <FDEE49AD-8804-3760-9C14-8D1D10BBEA37> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x7fff9471f000 -
0x7fff9Genieo Adware is installed. Removing it will help.
If you have another browser:
Use free AdwareMedic by clicking “Download ” from here
http://www.adwaremedic.com/index.php
Install , open, and run it by clicking “Scan for Adware” button to remove adware.
Once done, quit AdwareMedic by clicking AdwareMedic in the menu bar and selecting
“Quit AdwareMedic”.
or
If you don’t have another browser:
Use another Mac or an iPad.
Open the article,either print it or email the contents to yourself.
Remove adware manually by following the “HowTo” from Apple.
“Remove Genieo, also known as InstallMac”
http://support.apple.com/en-us/HT203987
Safari > Preferences > Extensions
Turn those off and relaunch Safari to test.
Turn those on one by one and test. -
My iTunes wont open in Microsoft 7 when I've tried opening it in safe mode it still will not open any help would be great, My iTunes wont open in Microsoft 7 when I've tried opening it in safe mode it still will not open any help would be great
HI,
First, there are no Mac viruses in the wild.
recently random sites have had a warning message thing come up that looks like a Norton Anti-virus telling me to run my browser in 'safe' mode or something.
So far it hasn't really done anything malicious, but I'd like to stop it before it does.
The file is an .exe file and unless you are running a Windows partition on your Mac, the Mac OS X cannot open those files. You're OK! If you are running Windows then you would need anti virus software, but it would be installed on the Windows partition, not the Mac OS X.
Nothing to be worry about. They are trying to get your to purchase anti virus software. Norton a/v for a Mac is the worst thing you could install. It's invasive and impossible to UNinstall.
You are running Snow Leopard... read here.
Mac Has You Covered - Defense against viruses and other malware
Carolyn -
I have reset my ipad using General > Reset > Erase All Content and Settings. And now it will not boot. All i see on screen is the Apple logo. What do i do?
When you restore, you can restore to factory settings or to a backup. Restoring to factory settings removes everything and takes you back to out of the box status and you start all over again. Restoring from your backup will replace all of your app data, bookmarks, email settings and things like that. You still may need to sync all of your purchased apps and music, photos and so on back to the iPad.
I assume you want to restore from your backup to put all of you data back on the device so connect the iPad to your computer, launch iTunes, right click on the device name on the left side under the devices heading and select restore from backup. After you restore from your backup, make sure that you sync all of your other content with iTunes. -
I keep getting an error message telling me to adjust the network settings on computer as it will not connect to iTunes Store. I have tried and no luck.
What version of iTunes is on the Mac?
What OSX version is on the Mac?
The 5G iPod requires iTunes 10.7 or later and that requires OSX 10.6.8 or later. -
I was told I had to upgrade Firefox to 4.0, downloaded the dmg, launched it and now Firefox will not open at all. It tells me "The operation can't be completed because you don't have permission to access some of the items." Also, that "Firefox cannot be opened because of a problem." And it give a bunch of code. This is my main browser. What is happening here? My OS X is 10.6.7. Has this caused a problem?
If you right-click on your Photoshope.exe, select Properties, there should be a Compatibility tab. There you can select Windows XP, Windows 2000, Winows 98 or 95. One of these should allow you to open Photoshop 6, unless you mean CS6.
-
Just installed the latest Canon printer software update (V 3.2) suggested by the App store in effort to get printer working after OS update. Canon Pixma MX850 will not print. Dialog says job stopped at the server - no pages found. Utilities, print test page works. Attempting to print via Airport from a MacBook Pro. Also from a Mac Pro via ethernet. Both worked before updating to Yosemite. Canon Pro 9000 Mk 2 works via USB. Tried installing driver 10.84 from OS 10.9 as suggested by PAHU; no luck.
The "stopped at server - no pages found" message would suggest an image with the print file that is created by the printer driver on the MacBook Pro. But if the Mac Pro is getting the same message then that is unusual.
To rule out a couple of causes I would try connecting the MacBook Pro directly to the MX850 by USB cable. This action should result in a new printer for the USB connection being created automatically. If not then you may need to manually create it as you won't be able to use the existing printer that exists for the network connection. With the new printer created see if this will let you print without error.
If this USB connected printer also fails with the same message then try a reset of the printing system. Note that this action will also remove the Pro 9000 from Printers & Scanners so you will have to add it and the MX850 again. -
System will not boot when Aironet 802.11a/b/g adapter installed
I have an HP 8000 Elite sff that will not boot after installing the adapter. I am running XP sp3. As soon as I remove the adapter, it boots fine.???
Which adapter ? Aironet 350 or CB21 ?
Do you have another similar adapter to put in the laptop to try ?
Is the problem new ? did it suddenly happen ?
Nicolas.
===
Please rate answers that you find useful -
I have a dialogue box that will not go away and it seems to have started when I upgraded to Mt. Lion. the box says, "To open JavaApplication, you need to install a Java 6 SE runtime. Would you like to check for and install one? (smaller print) Note: Usw of this software is subject to the Software License Agreement applicable to the software you are downloading. A list of Apple SLAs may be found here: htp://www.apple.com/legal/sla/
Finally there are two boxes to click. One says not now. If I click on that the box goes away for 2 to 3 seconds and then pops back up and WILL NOT go away. If I click on the second box, Install, it says The software is currently unavailable. To install a Java SE 6 runtime later, open Java Application again.
My confusion here is that I have no idea what the java application is, When I click "okay" on that box, the original box pops us again and WILL NOT go away. CGoing to the apple lega web site was no help. My solution so far has been to drag the dialogue box as far to the lower right and out of the way as far as I can. Help.Does this happen immediately after you log in? If so, one of your login items is probably causing it.
-
A file I worked on yesterday now will not open. It says it needs the newest version. I am on 4.3 which I upgraded just the other day. OS is 10.9.4 Everything was fine yesterday.
You have 2 versions of Pages on your Mac and are alternately opening the wrong one.
Pages 5 is in your Applications folder.
Pages '09 is in your Applications/iWork folder.
Pages '09 can not open Pages 5, iOS 7 Pages, Pages for iCloud beta or iCloud files.
Pages 5 only runs on Mavericks and can not open Pages '08 or earlier files at all and alters/damages Pages '09 files, which once saved can not be opened by anything other than Pages 5.
Pages 5 files are in an odd compressed bundle, impossible to parse, which won't transfer via non-Apple servers. DropBox may have patched theirs, I haven't checked lately.
All Pages files, no matter what version or compatibility, have the same file extension: .pages.
Apple has removed over 110 features from Pages and many of the rest are buggy. They have confused their users and apparently themselves with the installations, upgrades and cross-transfers of files. Effectively Pages 5 files are only compatible with themselves in a very narrow range of hardware and software.
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&mforum=iworktipsn trick
Peter
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