I tried to install photomath app from app store.it is free app.but while loading 60INR got deducted from account..can anyone know abt it
HI ..Not able to download free apps from appstore. Free apps also getting charged. Ex: photomath app is free. But its charging 60 INR
You are aware that there the app may have downloaded and been placed on the second screen. Not the main one. Can you swipe to the right to see if it is there?
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trying to install PE 13 on a second PC. Organizer opens but the Editor will not open from the organizer after signing in and accepting the terms and conditions.. Thought PE 13 could run on more than one machine as long as you did not run them at the same time..
Hi,
Please try out the following workarounds and see if it helps:
1. Renaming SLCache and SLStore folders
Please go to following location:
WIN: C:\Program Files (x86)\Common Files\Adobe
MAC: System Library/Application Support/Adobe
and rename the SLCache folder present there.
Similarly, rename SLStore folder present at following location
WIN: C:\ProgramData\Adobe
MAC: System Library/Application Support/Adobe
After renaming these folders, try to login into the sign-in screen again.
In case it does not help, try out this:
2. Switch the User account to Hidden Administrator. Try signing in from there.
Enable the (Hidden) Administrator Account on your WIN machine. To enable the same, please refer to link.
Sign Out of current user account and then log in with the new account created.
Try launching Photoshop Elements Editor and login into the sign in screen that pops up.
If editor launches up fine, you can disable the Hidden Administrator account created in first step. Steps to disable the account have been mentioned in the same link.
Thanks,
Anwesha -
I have a MacBook running OS X v10.6.8 and I'm trying to upgrade to Mouton Lion but I can"t download it from the app store. It says I need a intel core duo which i have. does anyone know whats happening here?
Check that your computer is compatible with Mountain Lion.
To check the model number hold down the option/alt key, go to the Apple menu and select System Information.
MacBook (Late 2008 Aluminum, or Early 2009 or newer) model number 5,1 or higher
MacBook Pro (Mid/Late 2007 or newer) model number 3,1 or higher
Your Mac needs:
OS X v10.6.8 or OS X Lion already installed
2 GB or more of memory (More is better - 4 GB minimum seems to be the consensus)
8 GB or more of available space
If your computer isn't compatible, you might be able to upgrade to Lion.
Computer Compatibility - Lion
Check to make sure your applications are compatible. PowerPC applications are no longer supported.
Application Compatibility
You can also check which applications are PowerPC by going to the menu, select About this Mac, click on More info…, then click System Report and select Software/Applications. -
I can't install and update any application, even for the free app the system ask me to sign in to the billing payment. Even though that I did sign, it still declined. Any one could help, please
All Apple iTunes Store accounts must have a valid form of payment set up. Even for free apps and updates. The Payment Declined message comes from your card issuer or payment source; Apple is just a pass-through for the message. You need to find out why your issuer is declining your card.
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i am trying to download some apps onto my iphone 3gs and it keeps saying i need to update it for this but ive trying and there is no update option on the phone or through itunes, it keeps saying its up to date, can anyone help please?
Would this matter then? can you not update the 3g to the lastest software?
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I tried to install the latest version of iTunes on my Dell laptop but go this message: the program can't start because MSVCR 80.d11 is missing from you computer. Help!
Hi emeldafromaz,
Thanks for using Apple Support Communities. I would recommend trying a thorough reinstall of iTunes as described here:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Cheers,
- Ari -
help ,me
Did you try anything suggested in the last thread you posted?
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I uninstalled itunes for windows 7 and tried to install itunes 10.5 and it won't work. I deleted all existing apple programs from my computer but when I try to install again it says so long error involved with microsoft?I uninstalled itunes for windows 7 -
I made a purchase from an app on my iPhone, I was charged twice but I only received the product once, how can I get a refund?
Hi .
Click here > How to report an issue with Your iTunes Store purchase
And explain that you were charged twice here > Apple - Support - iTunes Store - Contact Us -
I received an Apple app gift card from the store in the U.S. but I cannot redeem it with my Canadian account. What do I do?
You can give it to someone who uses a US store....
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How to change to omani store from indian store to purchase apple app like viber ????
How to change to Omani store from indian store to purchase apple app like viber ????
First of all you would have to be physically in Oman. Second you would need a credit card that is billed to a financial institution in Oman.
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hi. I am trying to install the photoshop element 12 tryal for 30 days. But they are asking me the serial number and i don t have it.
Peter,
Apple doesn't sell iWork that way anymore.
You have to get it from the Mac App Store if you want to purchase from Apple, or purchase a disk from a software retailler like Amazon. They're quite cheap online now.
If you do purchase an iWork '09 disk, you will need to trash the trial copy and any plist files it has generated before you install it.
Jerry -
When i login to my mac, it opens iTunes, Skype and AIM. I've tried deleting these from the login items, but they are not on the list. Can anyone help?
babowa wrote:
If you do not lock that folder immediately after deleting all the contents, it will simply populate again (Resume - a "feature" in Lion). You do that by doing a Get Info (highlight folder and press Command + I keys), unlock the lock at the bottom, enter your admin password, then check the box to lock the folder. lock the lock and you're done.
Yes, that is correct. The alternative is to quit all applications prior to logging out. Lion will then have a chance to remove the saved states.
babowa also wrote:
And, for the OP:
It has also been a regular feature of Mac OS to automatically open any window that was open at shutdown. To avoit that behavior, simply close any Finder windows and properly quit applications by closing their window and using Command + Q (or File >Quit).
This was true only for the Finder. Prior to Lion, no other apps would launch unless they were included in the Login Items for the account. And the OS would not restore windows for other apps.
A very small number of apps (TextWrangler is an example) implemented this capability prior to Lion. They could restore previously opened windows. But that is an application feature, and can be controlled by the application's preferences. Lion implements it at the system level, and users have virtually no control on a per application basis. -
Im trying to install the CC installer on my new MacPro. When the installer loads it says there's a "Download Error" and can't get beyond that. Everything work fine on my old Mac. Any Ideas?
Chasel please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html for information on how to resolve download errors.
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My old laptop broke so I got a new one. I am trying to install Photoshop elements 7 and am entering my serial number but it isn't accepting it. How do I fix this?
There is no serial number for CC Cloud versions. They are authenticated via your Adobe ID.
Sign in to your Cloud account with your Adobe ID and download the software via the Cloud app. -
I upgraded to Mountain from Snow and find that there is now a problem adding iphoto to the cloud. I have iphoto '08,version 7.1.5. Tried to follow one poster's advice and upgrade to 9.1 but I need 9.0 first and I can't find that. suggestions? thanks!
You have to buy iPhoto from the Mac App Store.
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