I tried to install the new iTunes & I get an error message
I tried to install the new iTunes & i got an error message & i have already deleted all apple related things & reinstalled them. Now a message that says something about verify my apple mobile device keeps coming up & i have no idea how to fix this problem.
... not likely to be a LSP thing, then.
Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.)
Similar Messages
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When i install or reinstall the new itunes i get an error message that says:
when i install or reinstall the new itunes i get an error message that says:
apple application support was no found.
apple application support is required to run ituneshelper. please uninstall itunes, then install itunes again.
error 2
thats all it says ive tried to reinstall uninstall ive done all that and it wont work. i use windows 7
please help me!!Yeah, this is absolutely ********. I have t5he same message, only i just started getting it when my Iphone4 went in to recovery mode.
I uninstalled itunes, downloaded the lates itunes just now, reinstalled it and got the same message.
So, i did some more google research, and saw a recommendation that rather than installing itunes, one should unpack it with win zip, or win rar.
I did this, and even though I just downloaded the apple software today, when i try installing application support, i gwt a message saying A LATER VERSION OF APPLE APPLICATION SUPPORT IS ALREADY INSTALLED.. go figure! Du-uh!
So, i uninstalled the new itunes, went - control panel-programs- and dis a search for apple application support, found it and deleted it too.
Resinstalled itunes and again the same message.
unistalled everything again, tried installing application support first, then itunes, and now I get a message saying ITUNES WAS NOT ISNATLLED CORRECTLY!
I am so annoyed right now, that if my puter was a person, I would be in Jail!
lol -
The message received is:
The file does not have a program associated with it or is already installed. If one is alredy installed create an association in the default programs control panel.
The member is difxinst64.exe and it's a third party (Gear Data) module. It was in the correct library that the message was pointing to so I went to the default programs as the message stated. Unter that there is an option to have an extension associated with a program (ie: doc - Word) but not an exe as all programs are executed. I then checked the default program and it basically allows a program to take multiple extensions. Like Notebook uses DOC, TXT, and RTF.
This would be a whole lot easier if I could cut and paste to show the actual message.
Anyway, I have been using iTunes for about 2 years on this computer and never had a problem until this new release. Does anyone have any suggestions? As I said on my profile I have Windows 7 64 bit system.The error message I get is that iTunes is trying to incorrectly open Visual C services.
Is there somebody at Apple who actually read these things or are we on our own without any iTunes? -
I am trying to install the new iTunes and I keep geting the error message "Apple Mobile Device" failed to start. Verify you have sufficient privileges to start system services". HELP
Hey schouten53,
Thanks for the question. I understand you are experiencing issues with the latest iTunes update. Let’s troubleshoot the iTunes installation by completely removing and reinstalling iTunes and all related components (it is important to remove all components in the order listed).
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Additional Information:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thanks,
Matt M. -
Trying to install the new itunes update and it keeps saying error could not install itunes. Currently I am running windows 7. Any advise to fix this problem. This is doing this when installing itunes/quicktime, safari 5, mobileme control panel, and the software update itself. The itunes version is 10.3.1
That suggests that the installer is getting damaged during the download.
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer? -
Trying to Install the New Itunes
I'm trying to Install the new Itunes cause the old one won't work with my ipod, but eveytime, it finishes, then gives me an error message that says it wasn't able to finish because an apps file or something was not located. Help! I am so frustrated!
No one can help you if you cannot or will not provide specifics of the issue.
TechnicallyLost wrote:
then gives me an error message that says it wasn't able to finish because an apps file or something was not located.
You might as well not even ask for help if that is all the detail you can or will provide... that statement is completely useless.
Would you take your car to a mechanic and simply say "it just doesn't work"? -
I have no trouble viewing apps in the iTunes Store on my iPad. However, every time I try to install a new app, I get an error message after a while - cannot connect to iTunes Store. This issues cropped up two days ago on my new iPad. Please help...
JUst experienced the exact same problem after changing password.Getting same message. Hope someone has an answer for this.
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I am trying to download the new Itunes but get a message saying I need 10.6 version and I only have 10.5. How do I download 10.6?
10.5 to 10.6 is not an update, it's an upgrade. http://support.apple.com/kb/HT1444
Buy 10.6: http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard -
I want to upgrade the software (currently I have Mac OS X 10.6.4) but when the mac is downloading the new version i get an error message and is not possible get the most updated software: Mac OS X 10.6.8 or either the most recent itunes why?!?!?!
Then you either have a network problem or a hardware problem or a corrupted hard drive. You might try:
Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
You can also try downloading from another computer on a different network connection. -
I tried to install the new itunes but didnt install correctly
I tried to install the new version of itunes. it didnt download correctly. i uninstalled itunes and tried to download it again but I keep getting a message that the "apple device support " didnt download correctly and keeps showing me "windows error code 1114.
Many thanks.
If it's saying it can't find the iTunes.msi or iTunes64.msi, we should try the following procedure.
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page).
http://majorgeeks.com/download.php?det=4459
Here's a screenshot showing the particular links on the page that you should be clicking:
After clicking one of the circled links, you should be taken to another page, and after a few seconds you should see a download dialog appear for the msicuu2.exe file. Here's a screenshot of what it looks like for me in Firefox:
Choose to Save the file. If the dialog box does not appear for you, click the link on the page that says "CLICK HERE IF IT DOES NOT". Here's a screenshot of the page with the relevant link circled:
When the dialog appears, choose to save the file.
(2) Go to the Downloads area for your Web browser. Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
Everytime I try to install the new Itunes It fails. I've tried downloading the set up twice with the same effect.
See Troubleshooting issues with iTunes for Windows updates.
tt2 -
I have been trying to install the new iTunes, and i get an error that a program could not be run.
I have an old version of iTunes and require the new version to connect my IPod. A program can not be run and the installation stops. I have no idea what program or what is required to run it. Please Help.
That would be my first guess. You might be trying to install the 32 bit version of the program.
Update the thread with more info on your apple software etc if its a 64 bit install you're trying to perform. -
Trying to install the new itunes/borjour for windows 64 but neither install
I downloaded the current version of itunes for windows 64. I received a message to install Bonjour and did so.
I have 2 Bonjour items in Programs and tried to uninstall the one dated 2010 but received the message that this program is for 32bit and to go get the download/bonjourforwindows. html, which I did when itunes was downloaded and this version will not 'uninstall'.
I tried to open the Bonjour Printer Wizard and received a message "Bonjour service is not available".
Also, itunes is still version 9.1.1.12.
HELPNo one can help you if you cannot or will not provide specifics of the issue.
TechnicallyLost wrote:
then gives me an error message that says it wasn't able to finish because an apps file or something was not located.
You might as well not even ask for help if that is all the detail you can or will provide... that statement is completely useless.
Would you take your car to a mechanic and simply say "it just doesn't work"? -
I just downloaded the new iTunes and now receiving error message when I try to open iTunes!
After downloading the new iTunes when I try to open it i receive the following error message:
iTunes.exe - Entry Point Not Found
Procedure entry point kCMByteStreamNotification_AvailableLengthChanges could not be located in the dynamic link librabry CoreMedia.dllI am having the same issue! And I have tried everything from updates, to moving the coremedia.dll file, to uninstalling and reinstalling so many times im afraid they are not gonna let me download it anymore!!! Please can somebody help??
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Can someone help me install itunes? i keep getting an error message
These ones are typically caused by underlying problems on the PC that also often cause Windows Updates to fail to install. If we can fix the Windows Update trouble, we can usually get the iTunes trouble cleaned up en passant.
Go into your Windows update and try to check for new updates. If updates install, stock up on the ones you're behind on, restarting the PC if requested to do so. After the restart, try installing iTunes again. Does it go through this time for you?
If windows updates fail to install, go into your Update History and doubleclick the failures. What alphanumeric codes appear for you? (For example, 8007000B.)
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