I tried to load the new firefox, it won't load onto my computer (mac osx) but it also erased the old firefox. Help!

A window came up saying I needed the new firefox. When I tried to load it the window said I couldn't but to click for the most updated firefox. A dmg loaded, asked if I wanted to replace the old firefox, which I assumed I did. Now I have no firefox at all and can't get back to the older version that was working.

Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Similar Messages

  • Why is the new music i download not transferring onto my computer library automatically?

    I plug my iphone in to my computer and all of the new music that i download isnt in my computer library, even when i sign into my account. (same account that is on the phone) When i unplug the phone i cannot get it to pull all of the new music i have downloaded into my library, HELP please!!

    Hi SRistau,
    Thanks for using Apple Support Communities.  If your new purchases aren't appearing in your iTunes library, I'd try either of the following:
    iTunes Store: Transferring purchases from your iOS device or iPod to a computer
    http://support.apple.com/kb/ht1848
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    http://support.apple.com/kb/ht2519
    Cheers,
    - Ari

  • My iPhone 4 broke so I had to buy a new one.  I backed up the old one on iTunes and when I went to restore the new one it won't allow me to because it is saying that I have the wrong password.  I tried changing the password and it still won't work. HELP!

    My iPhone 4 screen shattered so I had to buy a new one.  I backed up my shattered iPhone to iTunes so that I could restore my new one.  When I went to restore it, it said that I had an incorrect password although I know it was right.  I tried changing the password and it still told me that I had an incorrect password.  So now my new phone has lost all its pictures, its music, its apps.... is there anything I can do to get my phone to restore?? PLEASE HELP!

    If you can't get the password correct, you CANNOT restore from that backup.
    However, if you've been using your phone as recommended by Apple, there should be minimal data loss.
    Your iTunes library is on your computer, so you can synch all your apps, music, movies, ringtones, etc, on to your new phone.
    Similarly, contacts should be synched to Address Book, Outlook, or a cloud service for you to easily synch back to your new phone.
    Pictures taken from your old phone and not synched to your computer are lost, but you would have been synching those photos to your computer frequently as recommended.  Other photos that you synch TO your iPhone are still on your computer.
    You won't be able to get text messages back.

  • I just downloaded itunes and all my music is there but the files won't fit onto my computer so now i can't play the 12000 songs i have n my library y isn't this possible if all the songs are on the cloud ?this is ridiculous ...

    i got a new laptop because my old one won't turn on anymore .i can only sync my account to 5 computers so how do i unsync the account from my old laptop if i can't use my old laptop ?and i have over 12000 songs that i now have to individually drag and drop onto my computer that doesn't hold that much space because none of my songs will play because there is no file on computer to back it up .all of my songs are saved in the cloud y isn't that enough to make my songs play ?so now i have a list of songs that won't play on my itunes that won't let me use my account because it's the 6th computer on my account .it's kindda pointless .

    Tigon's already got you covered here. But I'll chime in with some English localisation advice.
    There's a couple of ways to get through to the authorisation controls in the 11.0.x versions.
    The control is still in the Store menu, but first (if you're using iTunes versions 11.0.x) you might need to bring up the menu bar to see the Store menu.
    If you're using 11.0.x, click on the wee boxy icon up in the top-left corner of your iTunes to see the "Show Menu Bar" control, as per the following screenshot:
    Then you'll find the control in the Store menu:
    Alternatively, if you don't want to bring up the menu bar, it's still possible to get into the authorise controls via nested menus accessible from the wee boxy icon. Here's a screenshot of where to find them:

  • I've installed the new safari and it didnt load any web pages

    i've installed the new safari and it didnt load any web pages  and i dont knw wut to do thank and pleas help as quick as possible

    Hello,
    Could be many things, we should start with this...
    "Try Disk Utility
    1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
    2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
    Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
    3. Click the First Aid tab.
    4. Select your Mac OS X volume.
    5. Click Repair. Disk Utility checks and repairs the disk."
    http://docs.info.apple.com/article.html?artnum=106214
    Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
    (Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
    Let us know after that what happens.

  • I just got the new itunes and I can open itunes and see my music but whenI try and go to the itunes store it just loads to a white page. I try and refresh and go to the home page and nothing happens. I can sign into my account and the tabs for the itunes

    I just got the new itunes and I can open itunes and see my music but whenI try and go to the itunes store it just loads to a white page. I try and refresh and go to the home page and nothing happens. I can sign into my account and the tabs for the itunes store pop up like they normally would when browsing the itunes store but when I click on one of them, it is a blank page. Is there a setting I need to change? Does it just take an extremely long time to load? Please help!!

    Bucktr09:
    I'm having the exact same problem.  I upgraded to the newest version of iTunes on my iMac and ever since I did the store is a blank white screen.  I can get my library content but the store is a no go.  Is there any one out there with a solution?

  • I turned off my iPod touch and when I tried to turn it back on, it won't load and just sits on the black screen with the Apple logo.... HELP!!!):

    I turned off my iPod touch and when I tried to turn it back on, it won't load and just sits on the black screen with the Apple logo.... HELP!!!):

    Try a Reset...
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    Restart / Reset
    http://support.apple.com/kb/ht1430

  • HT203167 Hello I've recently just bought a new iPhone and i am wanting to transfer all my music that i habe bought from my old one onto the new one. I've gone onto iTunes and tried to download them all again but it wont let me?

    I've recently just bought a new iPhone and i am wanting to transfer all my music that i habe bought from my old one onto the new one. I've gone onto iTunes and tried to download them all again but it wont let me?

    What happens when you try to redownload them ? What you can re-download (the types of content that you can redownload varies by country) will show under the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes, and the Purchased tab in the iTunes store app on your iPhone (and similarly for apps in the App Store app). If you still have your old phone then you should be able to copy your iTunes downloads from it over to your computer's iTunes via File > Devices > Transfer Purchases

  • HT1349 I am trying to download the new version of itunes and it is stating that it has an invalid signature and the downloan has been removed.  How can I download it or get the signature?

    I am trying to download the new version of itunes and it is stating that it has an invalid signature and the downloan has been removed.  How can I download it or get the signature?

    Try the following user tip:
    Troubleshooting issues with iTunes for Windows updates

  • HT204053 I loaded the new iTunes (11.0.0.163) on my computer and also just purchased a new iPhone 5.  Prior to loading the NEW iTunes, I was able to sync with my new iPhone 5.  After I loaded the new iTunes, I now get an error message: 0xE8000084.  What's

    I loaded the new iTunes (11.0.0.163) on my computer and also just purchased a new iPhone 5.  Prior to loading the NEW iTunes, I was able to sync with my new iPhone 5.  After I loaded the new iTunes, I now get an error message: 0xE8000084.  What's up?
    Also, it says the iPhone 5 is not registered to my Apple ID.

    See if the troubleshooting for 0xE error codes on this page helps : http://support.apple.com/kb/TS3221

  • HT1430 guys, I need help, im trying to the the new software IOS 7.0 and it requires 3.7 GB free space. im using the IPhone4 and it had 6.4 GB capacity. i've deleted so much and it still says I only have 1.4 GB, I dont understand where the 5GB are being us

    guys, I need help, im trying to the the new software IOS 7.0 and it requires 3.7 GB free space. im using the IPhone4 and it has 6.4 GB capacity. i've deleted so much and it still says I only have 1.4 GB, I dont understand where the 5GB are being used.
    has any one experienced that? I cancelled my icloud account coz i tot the 5GB where there. im so confused. please help.
    Dee

    First thing to try is to reset your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.

  • New I pad won't load certain web pages unless I clear cache and history every time

    New I pad 64gb with Telstra pre paid.
    Full signal 3G
    Everything up to date.
    This is the scinario I am getting, and it's getting worse. I am actually writing this on my other I pad as the new one won't load this page!!!! Not happy!
    Lets say I'm on e bay searching stuff and suddenly it won't load any more pages from the search results. I can open a new tab and load other sites so the internet is working, but at this instant i cannot look at any eBay pages on the new I pad.
    I go into settings and clear browsing history and the cookies, go back into safari and I can now load eBay and view the page that wouldnt load before. Sometimes this method will work for an hour, sometimes only 2-3 mins.
    This fault is happening more and more frequently, I was on yahoo earlier reading news. Then the page wouldn't load. Couldn't load previous page either exactly the same as with eBay.
    So I go on apple.com.au and sign in to support to ask them. Page won't load . GRRRR!
    Clear the cache etc and it's fine for a few mins then the same so I am writing this off our old I pad 1, using the Internet tethered from the new iPad that wouldn't load this page
    It's happening more and more I don't know if it's a problem with Telstra or with the I pad? Is this a common problem?
    I have tried Mercury browser and Terra browser and the fault remains.
    Seems to be on any website it can happen now.
    And now when it does, I can't check e mail, load maps, carry out speed tests anything Internet related.
    I can tether the I pad and it works fine on my old one.
    Maybe faulty I pad?

    I'm thinking it may be a DNS issue. I cleared my DNS cache using OnyX and my problem went away. OnyX is a free utility and is very useful. You can get it here:
    http://www.titanium.free.fr/download.php?sid=b94ceb83c26f4f935b661c52a5f8bff1
    Ever since I did that, I haven't had any other issues. Good luck!

  • Firefox 4 won't load Google-related Pages (e.g., iGoogle; Gmail) - Shows "301 Moved Permanently"

    Firefox 4 won't load any Google-related pages for me. The only exception is that sometimes I can use Google search, otherwise no other Google-related pages load.
    For many other sites, I receive either a "301 Moved permanently" or a "302" error message. I disabled ALL of my plugins to see if this would help; however, the pages continue to fail to load.
    Any ideas on what's going on or what I can do to fix this? Otherwise, I am switching browsers!

    I was having an issue with gmail after upgrading to FF4. Trying to load gmail, FF kept asking to save a file of type application/binary. The file itself was a .part file. Not sure what all this was about, but I deleted all gmail related cookies and gmail loaded and ran fine after that.

  • The new tab behavior is driving me nuts. It keeps re-centering on tabs nearest the start of the list when I move a tab. How do I change this?

    The new tab behavior is driving me nuts. It keeps re-centering on tabs nearest the start of the list when I move a tab. How do I change this?
    I don't want to download an app. I would rather add a new string in about config or just change of the ones in there to false. It's making my work life rather difficult, to be forced to go all the way back to the end of my list after moving one tab just to have to do it again. I mean it's to the point where I might consider changing browsers if they had tab scroll bars.
    Edit: At this point I will download any app. Please make this stupid feature stop.

    The result of setting up that code will do exactly as you described: the tabs will be crowded together. I had not noticed any change in behaviour of Firefox with tabs because all the tabs are crowded together, so they cannot scroll, and I very seldom move tabs.

  • Hi- I am trying to download music to my ipod from my computer. I have an itunes account and the music is on my computer but won't download to the ipod. It is telling me I need to download software but for some reason the software won't download.

    Hi- I am trying to download music from my computer to my ipod. I have an itunes account and the music is on the computer but it won't go to ipod, it keeps telling me I need to download an upgrade but the upgrade does not complete itself and after like 2 hours displays an error sign. How do I fix this so I can get the music to my ipod. Both ipod and computer(toshiba, windows 7) are brand new. Help!! I am not technologically smart!

    I suspect that you are saying that you can't download/install the latest version of iTunes. 
    All I can say is try removing and reinstalling the Apple software using the following:
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    If you have further problems with installing Itunes I suggest you post in the iTunes forum since you have an iTunes problem, not an iPod problem.  Also report the wording of any error messages. What they say is importent on resolving them.

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