I tried to purchase on line but always I get message contact I tunes support.
I tried to make a payment to on line game but always I get a message to contact I tunes support, in a time all my paying details is complet and right.
Click here and request assistance.
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Hi all
i am trying to access iTune store but keep on getting message "cannot access iTune store" i have reset my password several times and it didn’t help. My apple ID has been confirmed as correct. what can I do next?I am having the same issue! I see several people are having this problem, and I see there is no solution from Apple! Why is it I only see problems on this site and never any solutions?
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I'm trying to purchase and download a movie, but I keep getting message error that I have no space. The error states that I must delete some photos or videos in order to download. I've gone to iPod then edit and deleted some videos, but I'm still getting the message. What is the correct way to delete the videos and should they still be there.
They wont still be there if you delete them,but if you have those same photos on the main computer.
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The product name you input should be the same as the product name displayed in the product panel of EM window. For example, "Dreamweaver CS5.5".
You can only play 720p video.
Download the 720p or standard def version. -
When I try to make a purchase I see the message contact I tunes support. Nothing has changed with my credit info, it's not expired. I can put a free app on just cannot purchase one. Is this a problem I can solve on my own or do I need to speak to someone? CATHY
There may be an issue with your Account...
Cathy91 wrote:
When I try to make a purchase I see the message contact I tunes support.
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
TS1717 Every time I try to purchase I get contact I tunes support stores
Every time I try to purchase I get a message contact I tunes support store?
What can I do why does this happen I have purchased beforeHave you considered contacting itunes support?
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I purchased CS5 Design Standard about 5 years ago. Now I am trying to install second PC, but I got a message like " This serial number is not correct." I want to know the correct serial number, but I missed my ex adobe ID because I've changed my E-mail address.
It is not clear to me what your issue is with not being able to sign in to your Adobe account to find the serial number. You should still be able to sign in and find your serial number if you registered the software.
If your first PC is a Windows machine you might be able to extract the serial number from it using the Belarc Advisor
http://www.belarc.com/free_download.html -
Please help me im trying to purchase patch world but it says app couldnt be purchased and i have enough credits in my account what should i do ?
You will need to contact iTunes Store Support here.
https://expresslane.apple.com/Issues.action -
I just fill in my credit card to purchase in games but always pls contact itune support, i try to but its hard to change my cc data in it,pls help me,tks
When you get the message to contact iTunes support, that is what you have to do. There is nobody here that can help you, as it must be some issue with your account or credit card that only an Apple employee can help you with.
Do as instructed in the message and contact iTunes Support. You can start here. Change to your own country if needed by tapping on the link in the upper right corner of this website.
http://www.apple.com/emea/support/itunes/contact.html -
I've tried to purchase Mountain Lion but when I click 'buy' I get the message, "We could not complete your purchase. OS X Mountain Lion is not compatible with this computer." I'm using an iMac with Lion OS on it, Why is it incompatible?
Your Mac must be one of the following models:
iMac (Mid 2007 or newer)
MacBook (Late 2008 Aluminum, or Early 2009 or newer)
MacBook Pro (Mid/Late 2007 or newer)
MacBook Air (Late 2008 or newer)
Mac mini (Early 2009 or newer)
Mac Pro (Early 2008 or newer)
Xserve (Early 2009)
From here > Apple - Upgrade your Mac to OS X Mountain Lion. -
I am trying to purchase mountain lion but I get the following message:
"We could not complete your purchase. The product distribution file could not be verified. It may bedamaged or was not signed." Any help?Installing the appropriate combo update may help...
If you are running v10..7 Lion, install the OS X Lion Update 10.7.4 (Client Combo)
For 10.6 Snow Leopard > Mac OS X 10.6.8 Update Combo
Then restart your Mac. Try the App Store.
If that doesn't help, try the following..
Quit the App Store if it's open.
Open the Finder. From the Finder menu bar top of your screen click Go > Go to Folder
Type this exactly as you see it here:
/Library/Preferences/SystemConfiguration
Click Go
Move the NetworkInterfaces.plist file from the SystemConfiguration folder to the Trash.
Relaunch the App Store and try downloading Mountain Lion.
You may also need to disable anti virus software and turn off the Firewall in System Preferences > Security (or Security & Privacy) > Firewall -
I purchased an iTunes card in the United States yesterday. I arrived home in the Bahamas today and tried to redeem the card but got an error message stating that I can only redeem the card in a United States store. How to redeem a card outside the US?
Sorry - iTunes cards can only be redeemed in the country in which they were purchased.
GB -
Trying to add a line but it says an order is pending
I tried to add a line but was unable too because I had an order pending. When I checked to see what the order was it showed it would be complete in November of 2013.
I'm having issues with my phone staying charged so I'm unable to call Verizon.
What should I do?Hi loganpdailey,
Let's make sure there is nothing preventing you from making changes to your account. From what you have described, a representative would need to review your account to determine what this order is. Please feel free to send me a direct message by hovering over my avatar and selecting "Message." You can also reach a representative by dialing *611 from your device.
AndreaS_VZW
Follow us on Twitter @VZWSupport -
Trying to purchase whole album but I tunes allow only single tracks to be purchased.
I am trying to purchase an album "Teenage Dirtbags" on i tunes but comes up saying: " Your purchase could not be completed, for assistance contact I tunes support" but the weird thing is I can purchae individual songs on the album, can anybody advise why this would happen and if I need to do something in order to purchase the whole album.
Many Thanks
DaveGood day, Sberman
You told me its because its Explicit and cant download such tracks but this cant be the case as I have downloaded single tracks with the E symbol meaning Explicit on the same album.
Await your further comments...
Brgds
Dave
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Sir, yesterday I'm trying to purchase an app but there is some problem and 300 bukes dedeticted from my account , why?
This is primarily a user-to-user support forum. You can report a billing problem at https://reportaproblem.apple.com or contact iTunes support at https://getsupport.apple.com/Issues.action
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