I tried to purchase

I tried to purchase & upgrade my imac to Lion, but the app store said I needed at least 2 GB of memory. I have plenty of memory. Why can't I upgrade to Lion? Thanks!

Sandestin17 wrote:
I tried to purchase & upgrade my imac to Lion, but the app store said I needed at least 2 GB of memory. I have plenty of memory. Why can't I upgrade to Lion? Thanks!
Make sure your Mac meets all the general requirements
General requirements
Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2GB of memory
OS X v10.6.6 or later (v10.6.8 recommended)
7GB of available space
Some features require an Apple ID; terms apply.
Some features require a compatible Internet service provider; fees may apply.
Pete

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Im trying to purchase music and it says i have $21.07 on my itunes account but when i go to purchase music it asks for my credit card details or a gift card no. and wont let me continue til i do so. how do i spend the money i have on there already?

im trying to purchase music and it says i have $21.07 on my itunes account but when i go to purchase music it asks for my credit card details or a gift card no. and wont let me continue til i do so. how do i spend the money i have on there already?
i try to download the song and it comes up with put in password. then it takes me to a credit card detail place. i have enough money on my account i shouldn't have to use my credit card. how can i use the money alredy on my account?

If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account.

I'm trying to purchase an app which only costs 0.69p, and it's saying my payment method has been declined. How can I resolve this?

I have money in my bank, and I'm trying to purchase WhatsApp which is only 0.69p, it then said I need to verify my payment method by entering my bank details... So I did (correctly). It then said my payment method has been declined and to use a different payment method. I don't have another payment method and really need this app. How can I resolve this?

It's now not letting me download free apps now

I have tried to purchase Adobe Acrobat Professional XI this morning and payment (AED 1983.53) has been taken, I received a message stating there was/is a problem processing my order and that I should contact your customer service team in UAE. Having trie

I have tried to purchase Adobe Acrobat Professional XI this morning and payment (AED 1983.53) has been taken, I received a message stating there was/is a problem processing my order and that I should contact your customer service team in UAE. Having tried this, I was met with a recorded message, in Arabic, and no options to speak to anyone. I have found this process extremely frustrating and poor on your behalf. Not providing any options to speak to an Adobe representative is equally annoying. Please get back to me ASAP, as I need to use the product immediately.

CS2 is very old and reached its "end of life" a while back. So probably won't run on modern operating systems. If you can still run it, you'll need to uninstall what you have and re-install with the download link below to activate it.
Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3
Nancy O.

TS1702 Just a few minutes ago i tried to purchase from The Simpsons tapped out game, but there were a warning that my purchese was declined and i was asked to re-filled the payment info in order to compete my purchase. I did that but that wont work

Just a few minutes ago i tried to purchase from The Simpsons tapped out game, but there were a warning that my purchese was declined and i was asked to re-filled the payment info in order to compete my purchase. I did that but that wont work and the warning keep showing up. Whats wrong? help please.. Is there any correlation with the software update? I did check the update , there is an update for iOS 6.0.1 .

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I bought my ipad in us, and has been using a purchasing applications. Now i already went back to bahrain, i am trying to purchase apllication using my bahrain credit card but it cannot get through as the default country is USA. I tried

I bought my ipad in us, and has been using a pre paid card in purchasing applications. Now i already went back to bahrain, i am trying to purchase apllication using my bahrain credit card but it cannot get through as the default country is USA.
I tried to change my country but a message says i have a store credit balance and must spend it before changing store. But how i can spend it i only have 8 cents left?
So how will i be able to purchase applications if i am in bahrain?

You can try again after a few hours after waiting and you still get the same error, you'll need to contact support.
https://expresslane.apple.com/GetproductgroupList.action

When trying to purchase anything on iTunes I am getting an error message (there was a problem with the itunes store. Please try later -42408). Why is this?

When trying to purchase anything on itunes I am getting an error message. (There was an error in the itunes store. Please try later - 42408) Why is this?

poppypower wrote:
When trying to purchase anything on itunes I am getting an error message. ...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I am trying to purchase an app and update my apps all are free but it won't accept my security code, all itkeeps saying is that my payment method has been declined, I only have one card so can't try another

I am trying to purchase an app and update my apps all are free but it won't accept my card, all it keeps saying is that my payment method has been declined, I only have one card so can't try another. Now I can't use some of my apps because they are waiting to be updated. Somebody please help!!

Hello Sriggers,
Welcome to the Apple Support Communities!
I understand that you are attempting to update some applications on your iPhone but the payment method was declined. In this situation, I would recommend reading over the information in the attached article to help resolve the situation.
Pay an unpaid balance in the iTunes Store - Apple Support
Best,
Joe

I am trying to purchase an app and when i try ti it tells me to login. When I log in it ask me security questions which I don't even remember the answers to. I put, "forgot answers" and it told me to check my email but I don't receive it.

I am trying to purchase an app and when I try to it tells me to login. When I log in it ask me security questions which I don't even remember the answers to. I put, "forgot answers" and it says, "we can help you reset your security information by sending a message to your rescue email address: [email protected]" I only have one email and thats on Yahoo. i still click send email button and it tells me to check my email but i dont recieve anything. please help me

That's not a good sign if it said it was going to send it to an email address you've never heard of. Contact iTunes Support and let them know this: http://apple.com/support/itunes/contact/

App Store keeps Crashing when trying to purchase Mountain Lion.

Help! I've tried everything. I am using a Mac OS X 10.6.8. I am trying to buy Mountain Lion off the app store to update my OS so I can purchase Pages but everytime I open the app store and click buy the color wheel starts spinning and the app store won't respond.I have to force quit everytime. I tried to purchase some free apps to see if they would work and I'm getting the exact same problem. I've researched several solutions and have had no luck. I called apple and they said it could be because everyone was updating their iphone so try at non peak hours I did that and still no luck. I don't think thats the problem anyway. Any solutions?

You could also try enabling the debug menu for the App Store, using the terminal command below:
In there it gives you the option to delete cookies and reset the app... This might help you.
Nobody knows for sure what these options do, but it has never caused me any problems. However, be very careful not to click around too much, it may damage your machine.
Quit App Store.app
Open Terminal
Type "defaults write com.apple.appstore ShowDebugMenu -bool true" (without the quotations)
Hit ENTER
Relaunch App Store.app
Locate Menu and select the appropriate topic
Close & relaunch App Store.
Fingers crossed it will work for you.

I tried to purchase music at iTunes with the iTunes card I was given. I was able to redeem the amount and it shows on my apple Id I have $25 but it does not pay my purchase it will still go to my credit card and bill it. It did not give an option.

I tried to purchase music at iTunes with the iTunes card I was given. I was able to redeem the amount and it shows on my apple Id I have $25 but it does not pay my purchase it will still go to my credit card and bill it. It did not give an option.

If you were instructed to call them, then that's what you should do. They will probably need to verify your identity before helping you with the security question.

HT204411 i am trying to purchase many songs at one time. i have added all songs to wish list , now to purchase it will only let me do one at a time please advise how i can purchase more than one at a time

i am trying to purchase many songs at one time. i have added all songs to wish list , now to purchase it will only let me do one at a time please advise how i can purchase more than one at a time

There used to be a 'buy all' button on the wish list screen but for some reason that has been removed from the current version of iTunes so you will need to buy each item individually. You can try leaving feedback for Apple and maybe it'll be added back in a future update : http://www.apple.com/feedback/itunesapp.html

Hello, I was trying to purchase an item in a game call 帝王三国! but it does worked first few times, but it isnt working anymore ! It tells me to contact apple store to purchase the item.

Hello, I was trying to purchase an item in a game call 帝王三国! but it does worked first few times, but it isnt working anymore ! It tells me to contact apple store to purchase the item.

Click here and request assistance.
(91679)

Error message when i'm trying to purchase?

error message when i'm trying to purchase adobe photoshop.

Actually the correct translation is "....We cannot process transactions at this time......" as if the problem is not specific to me. But since none of my friends are having this problem and since no one has written a word on twitter about this during the last couple of hours i would say it probably is specific to me.

L have a credit of 25 dollars in my account. But when I tried to purchase an in app purchase of 24.99 dollars, insufficient remaining store credit was mentioned?

l have a credit of 25 dollars in my account. But when I tried to purchase an in app purchase of 24.99 dollars, insufficient remaining store credit was mentioned?

ChitlinsCC wrote:
preston.......
seventy one is correct. Not only what country, but what state may be in play
and county and city.

HT201303 How can I find out what my security answers are? I am trying to purchase an app on a new device and it won't let me without answering and I have totally forgotten

How can I find out what my security answers are? I am trying to purchase an app on a new device and it won't let me without answering and I have totally forgotten

Welcome to the Apple Community.
You might try to see if you can change your security questions. Start here, change your country if necessary and go to manage your account > Password and Security.
I'm able to do this, others say they need to input answers to their current security questions in order to make changes, I'm inclined to think its worth a try, you don't have anything to lose.

I tried to purchase

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