I tried to rent a movie (Mean Girls) to watch with my daughter this evening. I paid for it and was trying to download it. It has been about 45 minutes. We have given up. can I get a refund?

I tried to rent a movie (Mean Girls) to watch with my daughter this evening. It was downloading really slow. After about 45 minutes it had only downloaded about 5%. my daughter gave up and went to bed. Can I return this and get my money back? I was trying to download it on Apple TV, but it wouldn't work, so I purchased the rental from my I pad. It would have taken hours to download at that rate. Usually I have no problem.

You can plea your case here:
http://www.apple.com/emea/support/itunes/contact.html

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HT1657 Rented movie in iTunes and it won't download. It has been downloading for 2 hours now.

Rented movie in iTunes and it won't download. It has been downloading for 2 hours now.

I had the same problem. Movie never completely finished downloading so we went to bed. Next day, no movie. Credit card was charged. Question now is where is my refund....

I rented a short film on iTunes but didn't have enough space for the HD version I paid for. I was unable to download it in SD for whatever reason and cannot seem to download my purchase on my desktop iTunes. Am I missing something?

I rented a short film on iTunes but didn't have enough space for the HD version I paid for. I was unable to download it in OR convert it to SD for whatever reason and cannot seem to download my purchase on my desktop iTunes. Am I missing something?

When you purchase an HD movie or show, in most cases the SD copy can be downloaded from your purchases area in iTunes. On the main iTunes Store page, go to Purchases under the Quick Links and then select Movies or TV shows as appropraite. Click the "Not On This Computer" button. Uncheck the "Download HD when available" box and you should then see the SD copies of the movies/shows and be able to download them.
Note that with digital copies from a Blu-Ray or DVD, if it comes with an HD copy, you normally cannot get the SD copy as well and have to purchase it separately if you want it.
Regards.

HT4009 someone has used my account to buy a product how can i get a refund

someone has used my account to buy a product how can i get a refund

Contact iTunes Customer Service and request assistance
Apple Support iTunes Store Contact Us

I was ablet to download firefox on my galaxy tab several months ago, but now i can't get it on my coworkers tabs. how can i download to galaxy tab 10.1?

I have firefox 10.0.5 on my galaxy tab 10.1. When we purchased more tablets last month, I have not been able to install firefox on them. It does not seem to be a supported device with the newest version of firefox mobile. How can I get firefox 10.0.5 or some other version of firefox that works on the galaxy tab 10.1? Firefox seems to be the most stable browser when there is an interuption in internet service. Is there a solution formy remaining tablets that don't have firefox?

Try getting the latest version from this URL http://www.mozilla.org/en-US/firefox/fx/#mobile
Hope it helps.

HT1212 My iPhone has been disabled because of a forgotten passcode how can I get into my phone

My iPhone has been locked because I forgot my passcode. How can I get into my phone?

Restore it as explained in the article you were just reading. If you're running iOS 7 with Find My iPhone enabled, you'll have to force it into recovery mode in order to restore it (see http://support.apple.com/kb/ht1808).

I can not get apple air play to work. I have down loaded three diffrent apps looking for a solution none of them were the right one. I spent over $10 in these apps. Can I get a refund. Do I need apple tv to run air play?

I can not get apple air play to run from my iTunes to my WiFi reciever.
I have spent money on 3 different apps looking for a solution.
None have worked. Can I get a refund?
Do I need apple Tv to work Air Play?

About AirPlay and Airplay Mirroring
AirPlay Mirroring requires a second-generation Apple TV or later, and is supported on the following Mac models: iMac (Mid 2011 or newer), Mac mini (Mid 2011 or newer), MacBook Air (Mid 2011 or newer), and MacBook Pro (Early 2011 or newer). For non-qualifying Macs you can try using Air Parrot.
Several Apple Articles Regarding AirPlay
Apple TV (2nd and 3rd gen)- How to use AirPlay Mirroring
How to set up and configure AirPort Express for AirPlay and iTunes
iTunes- Troubleshooting AirPlay and AirPlay Mirroring
iTunes- Using AirPlay
Apple TV (2nd and 3rd gen)- Understanding AirPlay settings
About AirPlay Mirroring in OS X Mountain Lion
iTunes 10- About playing music with AirPlay
Troubleshooting AirPlay and AirPlay Mirroring
Using AirPlay
Thanks to the $15 Beamer, AirPlay streaming is still possible on Macs that do not support Airplay and mirroring.
Other solutions are the Air Parrot, StreamToMe, and AirServer.

Re: Can I get a refund if I dont want to download the game because I got an error. Help!!!

Hi I just downloaded three games which is COD 4 MW, COD 2 , Assasin's Creed II. I already download the COD 4 MW but the problem is I cant download Assasin's Creed II and COD 2 in my house, I download the COD 4 MW because I go to app store to download and I dont want to go there every time I have to download from app store or the online games. My question is can I get a refund if I dont want to download the games because I got an error?Im using my mothers credit card. I want to know if I get a refund and if she can get the money.

If you have an issue with the App Store then you need to contact them, this is just a user-to-user forum nothing to do with sales at all.
http://www.apple.com/support/mac/app-store/contact.html?form=account&topic=Mac%2 0App%20Store%20Account%20and%20Billing

I have iPhone4. It has been working fine. I have not rebooted my phone lately, so I just deleted a few apps and thought I would do a soft reboot. I held down sleep button and home button. It shut down and apple logo came up but phone will not come back.

I have iPhone4. It has been working fine. I have not rebooted my phone lately, so I just deleted a few apps and thought I would do a soft reboot. I held down sleep button and home button. It shut down and apple logo came up as it has before, but it has been about 25 minutes and phone has not come back up. What's going on? Help!

Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414
If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808

I got charged twice for a movie (Safe House). Can i get a refund for that? we were not able to finish the movie and now were trying to watch it again. We have an hour left, however the apple tv is still loading the movie again for 2 hrs

i got charged twice for a movie (Safe House). Can i get a refund for that? we were not able to finish the movie last night, and now we're trying to watch it again. We have an hour left, however the apple tv is still loading the movie again for 2 hrs & 46 mins.

Welcome to the Apple Community.
Apple's policy on sales of digital content is that all sales are final. If however you wish to appeal to Apple, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History.

How can i get a refund for unauthorised purchase made by my 6 years old child? I tried in customer service and told me to write a email but I don't know where i have to.

How can I get a refund for unauthorised purchases made by my 6 year old son. And he purchase games 1200€ With in 3days. How it's possible?

I'd follow the "report a problem" link
http://www.apple.com/support/itunes/account/

I did not mean to buy a movie, can I get a refund?

I just bought a movie but I realized that it is bot working on chromecast. Can I get a refund? I have not watch the movie and have not downloaded it.

hello ,
Can u please explain what you are trying to say !!
Kind Regards,
AmirKhalid (AKQ)

I bought Smart Photo Converter which do,s not work but i can't get any refund , i have contacted the company but no reply and that was two weeks ago...so do you talk to someone at the App store?

I bought Smart Photo Converter which does not work but i can't get any refund , i have contacted the company but no reply and that was two weeks ago...so do you talk to someone at the App store?

Mac App Store Support -
http://www.apple.com/support/mac/app-store/

I have just purchased a book on iBooks but it was the wrong book. How can I get a refund?

I have just purchased a book on iBooks but it was the wrong book. How can I get a refund?

Try using the Report a Problem link on your Receipt.

I am going through a divorce and she has the computer. I'm trying to tranfer my music to a new computer but for about 100 songs its asking for her authorization password that I dont have. How can I get these songs transfered or can I?

I am going through a divorce and she has the computer. I'm trying to tranfer my music to a new computer but for about 100 songs its asking for her authorization password that I dont have. How can I get these songs transfered or can I?

It sounds like two Apple accounts were used in the purchase of songs, yours and hers. Assuming she won't give you her password, you're kinda stuck. For $129 or so you can repurchase them all.
By the way, if she has the computer and it has your account info in it, you ought to change your password.

I tried to rent a movie (Mean Girls) to watch with my daughter this evening. I paid for it and was trying to download it. It has been about 45 minutes. We have given up. can I get a refund?

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