I tried to reset my phone 3 hours ago. Its been 4 hours with the black screen with the circle timer thing...

Black screen with circling timer thing. Been frozen on this for like 4 hours...... is this normal?

Have you tried doing a 'hard restart'? 
Hold the power and the home button at the same time.  When it restarts and you see the apple logo,
let off of the buttons and it should turn back on.

Similar Messages

  • Tried 2 reset my phone 2factory settings now its jus an apple on the screen

    i tryd 2 reset my phone 2 factory settings now its just an apple on the screen and wont load or do anything can anyone help?

    You will have to force the phone into recovery mode:
    Turn the phone off using the Sleep/Wake button, then the slide to power off. If you are unable to do that, press and hold the Sleep/Wake and Home buttons at the same time. When your phone turns off, release the Sleep/Wake and Home buttons. Then, leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new.

  • HT4623 I tried to update my phone this morning, and now it is stuck on a black screen with an apple in the middle.

    I tried to update my phone this morning, and now it is stuck on a black screen with an apple in the middle.

    Press the Power button and hold it down until the computer turns off. Restart. Do you still get the same result? If so, then try booting into Safe Mode, then restart normally. A safe mode startup takes considerably longer than a normal one, so don't panic. You will also see a progress bar at the beginning.

  • My top lock/power button stopped working. It is just stuck and can not be pushed. It happened out of no where I have not dropped my phone or anything it's been in an otterbox the entire time I've had it. It is an iPhone 4 and is still under warranty.

    If I make an appt at apple will they fix it with no charge or replace my phone? I have to drive an hour to the nearest store so I don't want to make the trip for nothing.

    Apple doesn't fix phones.  They'll replace it on the spot.

  • I tryed to reset my phone and now i cant activate it and it says its searching in the very top left portion of my screen

    so my phone wouldn't send any messages and wouldn't let me call anyone, so I looked to see if I was connected and I had great wi-fi but where the 3G and data was suppose to be in the top left corner it said it was searching so I looked online to see if I could solve the problem and it told me to reset my phone so I did and it made go through the steps it asked me if I spoke English and then it made sign online but after that it said it the activation servers were temporarily unavailable and my phone wont let me activate it I tried plugging it into my I tunes and everything...and it still says its searching. what am I suppose to do???

    Hi radersc,
    I'm sorry to hear you are having these issues. If you are having issues activating your iPhone after a recent restore, you may find the information and troubleshooting steps outlined in the following article helpful:
    Get help activating your iPhone - Apple Support
    Regards,
    - Brenden

  • When i connect my iphone to my pc i get "itunes could not connect to this iphone. An unknown error occurred (0xE8000012) i have the correct itunes i also tried to reset my phone, i did this before i went to bed and it was still trying to reset when i woke

    when i connect my iphone to my pc i get "itunes could not connect to this iphone. An unknown error occurred (0xE8000012) i have the correct itunes i also tried to reset my phone, i did this before i went to bed and it was still trying to reset when i woke the next day should it take this long?

    http://support.apple.com/kb/TS3221

  • Trying to reset my phone its frozen now, trying to reset my phone its frozen now

    after trying to reset my phone it is now stuck  on a page that says itunes

    Go to My Apple ID and click Manage your account
    If necessary...
    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • HT5621 i tryed to reset my phone and dont rember the password to old i cloud account and no longer have the email what do i do

    i tryed to reset my phone and dont rember the password to old i cloud account and no longer have the email what do i do

    What do you mean you no longer have that Email you can still try old Email that was used to set up IPhone
    Go to Apple ID and click forgot password.
    Bsydd Uk

  • I tried to reset my phone, but now all it doesn't work. I plugged it up but all it does is sit there with a scroller.

    I tried to reset my phone but it didnt work. I plugged it in but it doesnt do anything it just sits there with a scroller on the screen.

    Try this:
    Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
    Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
       1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
           other end of the cable connected to your computer's USB port.
       2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
           until the red slider appears, then slide the slider. Wait for the device to turn off.
                  * If you cannot turn off the device using the slider, press and hold the
                    Sleep/Wake and Home buttons at the same time. When the device turns off,
                    release the Sleep/Wake and Home buttons.
      3. While pressing and holding the Home button, reconnect the USB cable to the
           device. The device should turn on. Note: If you see the battery charge warning,
           let the device charge for at least ten minutes to ensure that the battery has some
           charge, and then start with step 2 again.
      4. Continue holding the Home button until you see the "Connect to iTunes" screen.
           When this screen appears you can release the Home button:
      5. If necessary, open iTunes. You should see the following "recovery mode" alert:
      6. Use iTunes to restore the device.
    If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
    Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

  • HT1212 i forgotten my i phone 4s passcode and i'm trying to reset my phone

    i forgotten my passcode to my iphone4 and im trying to reset my phone and i dont know how to do that

    LOST PASSCODE
    You should be able to remove the passcode by restoring the device. Do the following:
    1. Connect the device to the computer to which you normally sync;
    2. Open iTunes (Note: If iTunes prompts you to enter the passcode, try another computer that you have synced with. Otherwise, go to "If you have never synced your device with iTunes" in http://support.apple.com/kb/ht1212 )
    3. Right-click the device in the left column of  iTunes and select Back up (read this article on how to restore http://support.apple.com/kb/HT1766 )
    4. When the backup is complete, select Restore
    5. When finished, restore from your most recent backup
    To restore read the restore section in this article http://support.apple.com/kb/HT1766
    If that doesn’t work you will need to perform a factory restore to remove it.

  • I tried to reset my phone but it is just stuck at the loading screen.

    When I tried to reset my phone because it was not working properly. It got to the point at where it was at the black screen with the rotating lines.

    Hey Hollyw0od99,
    Thanks for the question. I understand that you are experiencing issues with your iPhone. The following resource may provide a solution:
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    Thanks,
    Matt M.

  • I tried to reset my ipod two days ago and its still loading. Is that normal? what should I do?

    I tried to reset my ipod 2 days ago and its still loading. It wont turn on either. Is that normal? what should I do?  PLEASE HELP ME!!!!!

    Not normal. For 3G and later it takes minutes, for a 1G or 2G it can take four hours or so.
    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • The volume on my iPad 3 has gone. I've checked the mute button, tried restarting, resetting etc and nothing has changed. I can't hear the music, hear any sound from videos. Most times the video stops playing after a seconds. My iPad 3 is only 2 months ol.

    The volume on my iPad 3 has gone. I've checked the mute button, tried restarting, resetting etc and nothing has changed. I can't hear the music, hear any sound from videos. Most times the video stops playing after a seconds. My iPad 3 is only 2 months ol.

    If you have lost all sound and video is freezing on you, that ain't good. Your iPad is two months old so I would not hesitate to contact Apple at all. You are entitled to 90 days of phone support.
    http://www.apple.com/support/ipad/contact/.
    If you want to try a couple of things on your own, try quitting all apps and then reboot the iPad - not so much for the sound issue itself - but more as a general "start all over again" sort of approach. It might help with the video freezes.
    Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar. Reboot the iPad.
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    If you use headphones on occasion, you can try plugging and unplugging those as well and see if the sound comes back.
    You could even try restoring the iPad to factory settings and then restore from a backup, but unless there is something totally hosed on the iPad, that should not be necessary with a two month old device - of course assuming that you didn't drop the iPad or do something accidental that could be causing the problems.

  • HT201559 I have tried to reset and restart my iPod touch but it remains stuck at the apple logo and turns off. The iPod is not responsive when i connect it to my computer or wall charger.

    I have tried to reset and restart my iPod touch but it remains stuck at the apple logo and turns off. The iPod is not responsive when i connect it to my computer or wall charger.

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable                     
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • I use photoshop CS3. Shortly, when I try to use one of the tools, they react only with the eraser. So I cannot use the other tools. I tried to reset in general preferences all warnings. Then I can use the tools again, but with the next picture I get stuck

    I use photoshop CS3. Shortly, when I try to use one of the tools, they react only with the eraser. So I cannot use the other tools. I tried to reset in general preferences all warnings. Then I can use the tools again, but with the next picture I get stuck with the eraser again. What can I do? Joost van Santen

    Have you tried resetting all tools?

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