I tried to restore after iOS5 and everything is gone.

I tried to restore my iPhone from previous back up and guess what, all my contacts are there and my text messages, my photos, but not one application and none of my music. What is wrong?

Not sure if this is of any use/help but:
In iTunes under the preferences menu (EDIT > PREFERENCES > DEVICES) there should be a list of backup files, (unles you have deleted them).
Perhaps one of those is the backup you need. I'm sorry I don't know how you "select" the back up but they are there so must be some way.
Hope you get it sorted
unofrtnallty mine last back up is that off the iPHONE with nothing on it

Similar Messages

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    See if these Articles help resolve your issue,
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  • I'm trying to restore my iPod and the update says it's going to take 9 hours and then after 2 hours or less it will say something about "unable to finish update." Why is this?? My iPod is a 3rd generation that I got from my brother.

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    Found this thread by searching the forum. I hope it helps.
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    I have tried to reset my ipod and everything but yet its still not turning on?

    Try:
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  • IPod touch not responding and has white screen. Tried to restore, drain battery and re-charge etc but still nothing. What can I do?

    iPod touch not responding and has white screen. Tried to restore, drain battery and re-charge etc but still nothing. What can I do?

    Try what you have not tried so far. You may have tried all and the Apple store maybe in order.
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    - Also try DFU mode after try recovery mode
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    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar

  • TS3694 I am trying to restore my ipod and it stopped moving before the restoration was completed. How do I re-set the ipod. I can't turn it off.

    How do I turn off I pod touch?   The restore screen is stuck

    Thanks for the assistance.  I was able to restore my I pod after letting the battery run down.  I then synced the I pod to my new computer.  Most of the songs moved from the cloud to the actual I pod drive.  But, many of them did not.  I tried downloading them from the cloud on my I pod, but this didn’t work.  Will I be able to restore the missing songs?  Thanks, Cleveland.
    Sent from Windows Mail
    From: Apple Support Communities Updates
    Sent: Sunday, November 9, 2014 4:52 PM
    To: shircleve
    You received a reply
    lllaass has replied to your question. You can view the full discussion in Apple Support Communities.
    I am trying to restore my ipod and it stopped moving before the restoration was completed. How do I re-set the ipod. I can't turn it off.
    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable              
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     
    Correct Answer  Helpful Answer 
    Use the buttons above to tell lllaass and the rest of the community if this reply solved your question or helped you get closer to finding a solution.
    To reply to lllaass, go to the discussion in Apple Support Communities.
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  • TS1456 When it is trying to restore it freezes and does not restore.

    When it is trying to restore it freezes and does not restore.

    If no error messages
    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • I TRIED TO UPGRADE TO ios5 AND MY PHONE FROZE UP IN THE PROCESS AND NO HAS A USB CONNECT TO ITUNES WITH A BLACK SCREEN. ANY HELP?

    I have a iphone 4 tried to upgrade to ios5 and the phone froze.  I upgraded itunes before starting.  Now the sceen is black with a usb connect to itunes icon in the middle of the screen.  I turned the phone off and restarted it, and also have turned off the computer and restarted it.  nothing is working.  Anyone have a solution?

    Do as it suggests and restore the device.

  • I am trying to restore a backup and I cant remember my encrypt password

    I am trying to restore a backup and I cant remember my encrypt password

    That's too bad... restore as new.  There is no way to "hack" or break the encryption.

  • Can you help me on something? I restored my iPod and everything I had was gone. (What I Wanted) But then when I looked at my Usage It said I only have 22.5 GB Available and I Used 6.0 But I didn't. I also looked at my Backup storage and it still had all o

    Can you help me on something? I restored my iPod and everything I had was gone. (What I Wanted) But then when I looked at my Usage It said I only have 22.5 GB Available and I Used 6.0 But I didn't. I also looked at my Backup storage and it still had all of my backup from before I restored. I deleted all my backup because it said I used all of my Backup Available. And now when I try and backup it says there is no more room or whatever to backup and Its 5/5.

    You are not addressing Apple here. We are all just users like yourself
    lost/stolen                                     
    No app on the iOS device is required.                           
    - If you previously turned on FIndMyiPod/iPhone/iPad on the iOS device in Settings>iCloud and wifi is on and connected or cellular data is on and connected for, on a computer browser go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up or continue to show off-line.
    - You can also wipe/erase the iOS device and have the device play a sound via iCloud.
    iCloud: Erase your device
    iCloud: Use Lost Mode
    - If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
    - Change the passwords for all accounts used on the device and report to police and carrier if iPhone or cellular iPad
    - There is no way to prevent someone from restoring the erase (it erases it) using it unless you had iOS 7 or later on the device. With iOS 7 or later, one has to enter the Apple ID and password to restore the device.
    - Apple will do nothing without a court order                                               
    Reporting a lost or stolen Apple product                                              
    - iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

  • I tried to restore my iphone and got a message saying an error 1002 occured, what do i do?

    I tried to restore my iphone and got an error 1002. What does that mean and how can i fix my phone?

    Click here >  iOS: Resolving update and restore alert messages
    Click 1002 on that page.

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