I tried to restore my disabled ipad, but it says it is not eligible. Why?
I tried to restore my disabled iPad through iTunes, but when I went through the process, it said, "not eligible." Why?
If not successful try:
This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
Update to the latest version of iTunes.
Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to performunauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
above from:
http://support.apple.com/kb/TS3694#error3194
Similar Messages
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I tried to restore my ipod touch but it says it could not be and than an unknown error occured (3194) please help me!!
Fix Error 3194 from iTunes during iPhone restore
iPhone Error 3194 - How to Fix iTunes Error 3194?
iTunes: Specific update-and-restore error messages and advanced troubleshooting -
I forgot my password for my iphone 4 and it is now disabled. I am trying to restore it through itunes, but it say I have to put my passcode into my phone first. Is there a way to restore without using my passcode?
The instructions are in that link. Just follow them VERY CAREFULLY. Especially the part about:
Turn off your device and leave it off.
Plug in your device's USB cable to a computer with iTunes. [but DON'T connect it to the iPhone yet]
Hold down the Home button on your device as you connect the USB cable. Keep holding down the Home button until you see the Connect to iTunes screen.
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When your device is connected, iTunes will open. You'll see a message saying that iTunes has detected an iPhone, iPad, or iPod touch in recovery mode.
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I did an automatic update to my daughter's iphone and it did not complete the update from version 6.0 to I believe 8. I waited for hours but the line stopped at 70%. I tried to restore my old settings but now my iphone will not start. When I try to start the
phone, I see the apple and a white line that never moves past 15%.Hi JG14usa,
Welcome to the Apple Support Communities!
I understand that you attempted an update on your daughter’s iPhone but the update will not complete. For this type of situation, it may be necessary to place your iPhone into recovery mode and restore. Please use the instructions located in the attached article to complete this process.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Best regards,
Joe -
Hello there, i have an i Phone 3GS which was locked on the network Orange from U.K i finished the contract last year, but some how i cant unlock it to be able to use on a different network. tried to restore it on itunes but it says unable to process at this time.
under UK legislation, if your are out of contract (and not owing the carrier any debts!) they are LEGALLY obliged to unlock you, and within a certain number of (few) days.. search OFCOM for the regulations.
That said, they are also entittled to charge you for this (usually about £20!)
I believe, that this can also be done via an APPLE STORE, but the first option is always the Origional Network carrier.
Orange has a terrible repuation now for customer service (which is just one reason they changed their name to EE!, and yes, this is fact which is why they came Bottom in several recent customer satisfaction surveys.. so they are not going to rush to help you leave them are they..) -
I lost my iPad 3days ago. I tried to use ”find my iPad” but always”off line”Idon't understand why always”off line” and how Ican get back my iPad!
Two possibilities:
1. Maybe it's not turned on.
2. Maybe the iPad is wiped (setup as new) -
Trying to restore my iphone 5c, but it says i have to turn off the 'find my phone' option in icloud. when i try, it brings up the wrong apple id. I reset it under itunes & app store in settings but still not working...frustrated!
Open iTunes on computer, connect iPhone to computer with USB Cable, hold both home and power buttons for about 20 seconds until iTunes recognizes iPhone in Recovery Mode, click Restore button of iTunes on computer.
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my daughter put a password on her ipod touch and now can't remember it...I have tried to restore with i-tunes but it won't work and a window comes up saying that the device is password protected! Can anyone help me fix this? thanks!!
From this Apple support document: iTunes: Specific update-and-restore error messages and advanced troubleshooting
This device is not eligible for the requested build: Also sometimes displayed as an "error 3194." If you receive this alert, update to the latest version of iTunes. Third-party security software or router security settings can also cause this issue. To resolve this, follow Troubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. First you must uninstall the unauthorized modification software from the computer, then edit out the "gs.apple.com" redirect from the hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the headingBlocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart. Also, using an older or modified .ipsw file can cause this issue. Try moving the current .ipsw file, or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
Error 3194: Resolve error 3194 by updating to the latest version of iTunes. "This device is not eligible for the requested build" in the updater logs confirms this is the root of the issue. For more Error 3194 steps see: This device is not eligible for the requested build above.
B-rock -
I have updated up my ipad2 which had the original version on it (4.??) to the latest version of IOS. Before I did this I backed up the ipad to my laptop so I wouldnt lose precious pics and videos of my baby boy. Now that the latest version is on the ipad it is now asking me if I want to start as a new ipad or restore my backup from itunes. So i select restore my backup from itunes and connect to itunes but it now says there is not enough space to do so. I have a feeling it is because there are alot of pics on our ipad which i presume are all in this backup, many of which we do not need on the ipad anymore but I have no idea on how I go about deleting these pics?? And how do I find where on my laptop this backup is and most importantly the video and pics of my baby boy.
Restoring an iPad from an iTunes-generated backup should not require an Apple ID password.
Did you encrypt the iPad backup? If so, then trying to restore will require entering the encryption password. -
i've tried everything but i cant seem to find any way of doing it. can anyone please help me i just want to restore my iphone back to my ipad
Your iPad has to be running the same or higher version of iOS as you phone was in order for the backup to appear. If it isn't, you'll have to update your iPad first. There are some limitations involved in restoring an iPad to an iPhone backup to be aware of, including:
Camera Roll photos and videos are not restored. These can only be restored to another iPhone.
Third-party apps and their data will be restored but the app icon order/organization won't be.
iPhone-only apps will not be restored to an iPad. -
HELP! YOUTUBE says my account is eligible for uploads longer than 15 minutes, however, I am trying to upload a file from Final Cut Pro X using the SHARE BUTTON and FCPX says my account is NOT ELIGIBLE for vides over 15 minutes. How can I make sure that Final Cut is updated with this proper info from youtube? PLEASE HELP!!! I HAVE TO GET A VIDEO UP ASAP!
David and Keith have got this right. Don't depend on FCP to do the account verification and upload. Export your movie and use Compressor, or MPEG STreamclip, or QT Pro to spit out an h.264. Manually upload. Be generous in setting video quality. YT, Vimeo et al will recompress and the more information your file contains (within reason) the better. Just make sure any interlaced material is de-interlaced (a vote for Compressor) and the process will be smoother if you give them 29.97 frame rates,
Russ -
HELP
You have to restore the device within iTunes. You want to use the same computer that you always sync with so that you can restore your app data and settings. You can restore with any other computer, but you will lose everything on the iPad. Take note of the last part in my post about using recovery mode. That is probably your only option now.
IOS: Wrong passcode results in red disabled screen
http://support.apple.com/kb/HT1212?viewlocale=en_US&locale=en_US
This will tell you how to restore
http://support.apple.com/kb/HT1414
If you cannot restore that way, you may have to use recovery mode
http://support.apple.com/kb/ht4097 -
Im trying to restore my ipod touch but it says i need a disc?
I tryed to update my ipod however there was a problem and now says i need to restore my ipod touch 4g, however when i do try to restore it my laptop says it needs the disc the ipod came with however there was no disc? Ive tried searching for software but nothing comes up, what should i do?
If you are still having prolesm try here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
Looks especially at the driver sections. -
I am trying to back up my ipad but it says i have a song that is purchased but i got it for free?
i got the song 3 years ago for my ipod classic. then i got the ipad. so i put my songs on there. and now when i want to back it up it says under purchased items that the song Im Awesome was not purchased and i cant back up my ipad for this. i dont know what has happened with this but can someone help me really. and when it says to erase and sync does it mean the whole ipad or just the songs
SOMEONE PLEASE HELP ME!@#$%^&*()?UGA_Fan-
Could the purchase have been made using a different Apple account? If so, you may need to contact Apple to find out how to transfer it to the iPad's account.
Fred -
after plugging my ipod to the computer, itunes detected my ipod in recovery mode.. it asked me to restore it and i did so until 'error 28' appeared. What should I do?
sounds like you broke your phone. Time to bring it, and a credit card, to Apple for evaluation and likely replacement.
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